One of the best views of the Deschutes River in all of Bend is from the patient exam chairs at River Park Family Dentistry. I'm not kidding. But the view isn't the reason my hubby and I have been patients at River Park for the last seven years. The reason for that is the top notch dental care we receive from Dr. Ben Grieb and his staff.
Including the patient chair side staff like dental hygienist Kathy, who does a stellar job of keeping our teeth clean and polished - we each go in three or four times a year to see her and once you've been her patient you see why she has a waiting list. Also, dental assistant Lorraine, who flawlessly assists Dr. Grieb when we need a procedure done, like a beautiful crown I just had "installed". Also the office staff, including Marcie who keeps insurance and personal billing coordinated and Mona who keeps appointments lined up and on the two occasions when my hubby had emergencies was able to get him in the door in nearly an eye blink. Front office staff make a big difference in patient satisfaction with a medical practice whether we all realize it or not.
Another reason is that the office is both serene and bubbling with enthusiasm for patient care at the same time. That may sound odd, but you can sense it in the patients too, the good energy everyone seems to have about being there. And let's face it, going to the dentist is not something one looks forward to doing. But River Park slogan, "We treat you like family" really is borne out in the patient care.
Still another reason is that the technology used for patient exams and procedures is all in place to provide state of the art dentistry.
Not to mention the entire place, from waiting room through exam rooms is sparkling clean. That matters to us in medical offices.
But in the end, it all boils down to how one feels about the dentist in charge. We have a lot of confidence in Dr. Grieb who has a high level of skill in dentistry technique as well as chair side manner that are the result of experience in dental practice combined with a passion for excellence in outcome. He is a top notch practitioner and one has the sense that he is completely vested in each patient's care. We appreciate his advice and the time he takes to explain options, we trust his expertise, and we are always extremely pleased with the quality outcome of his work. And it occurs to me, as I write this review, to share that something my husband and I both appreciate is that as a procedure is being done, Dr. Grieb explains what he is doing at each step. Great protocol to relieve patient anxiety, it seems to us!
If you're living in Bend and looking for a dental office for top notch dental care, we happily use Yelp to refer you to Dr. Grieb and River Park Family Dentistry. read more