So far I have not been able to get into the office. But just working with staff over the phone is…read morequite difficult. I called about 3 months ago to get set up as a new patient. Then received a call 1 week before they needed to reschedule me. I called back same day and could not get anyone on the phone. Next day I called and now they cannot get me until June. Mind you it's now February. Very frustrating and don't know why it's so hard to get anyone appointment. I would look elsewhere.

I scheduled an appointment with Advantage Dental back in April, and after waiting months for…read moreconfirmation, I was told they couldn't give me a final answer until a week before my appointment. Now, just days before I was finally supposed to be seen, they called to cancel -- saying they don't take my insurance. This is extremely frustrating and feels like a complete waste of time. I was never told clearly or early enough that my insurance might not be accepted, and now I'm being referred elsewhere, where I'll likely face another months-long wait. I did everything right -- I reached out, followed up, waited -- and still ended up with nothing. If you're considering Advantage Dental, please be aware that communication and insurance transparency seem to be serious issues. I hope they improve how they handle scheduling and patient communication in the future.

I finally got the nerve to see a dentist after several traumatic experiences and after researching…read morefor months landed at Bend Family Dentistry. Under the care of Dr. Theda. I had decided on dentures after years of pain and she assured me this was something she could do. A full upper was done. She then told me my four front lower teeth had to go and she could make me a lower partial that looked like a retainer. So she extracted those as well. $8500.00 later she out right refused to finish my bottom partial. Her treatment coordinator simply replied to every question I had with " You have been referred to another dentist." Dr. Theda was paid in full for this work both by my insurance and in cash by me. I have no idea why she referred me. My insurance will not pay twice for same procedure and I am left withOUT four bottom front teeth. The office did offer me a refund but it was so little I can not make my mouth whole until I save enough money to pay for the copays at another dentist. Stay clear of this Bend Family Dentistry NIGHTMARE NIGHTMARE NIGHTMARE

I grew up witnessing my parents and their siblings losing their teeth young. They were children of…read moreimmigrants; poverty and malnutrition in their youth played a role. They grew up over 100 years ago. This gave me a strong drive to maintain my teeth. After a bad dental report from another office, I called Bend Family Dentistry hoping to get a 2nd opinion. The woman who answered immediately went into action to see what they could do for me. Weeks later I walked out of Bend Family Dentistry on 3rd Street in Bend, my teeth properly cleaned and I'm smiling. I witnessed confident employees who love their jobs. I highly recommend Bend Family Dentistry. They provide excellent quality work, show compassion and listen to you, and their prices are reasonable. I understand and recognize good communicators of professionalism. Thank you Bend Family Dentistry!

I have OHP which is basically useless for dental so I needed to find a place with an in-office…read moreplan. Alpenglow's is $100 to start then $35 a month which gets you 2 cleanings and x-rays each year and 15% off anything else. My x-rays were quite the adventure. I gagged one time which is normal for me. But the very nice and well-meaning hygienist wanted to help. She asked for a shaker of salt. Someone else in the office said she had one. She then comes over with a test tube of "salt" to put on my tongue to distract me so I wouldn't gag. I was highly suspicious... so I tasted some. It was citric acid. SO acidic it burned. They told me they were going to put a stripe of it on my tongue! So glad I stopped them! Just putting the story here so you can also stop them because wow that would have been awful if I'd just trusted them and had a mouthful of citric acid I expected to be a quick shake of salt. Besides that, I saw Jennifer Montgomery and really liked her. She taught me how to unlock my jaw which no one has ever taught me and I've had jaw issues since childhood. She did a thorough cleaning and didn't diagnose any problems that weren't there which is a huge problem in dentistry. Glad I found someone I can trust!

Weeks ago I had my 2nd and LAST dental appointment at AlpenGlow Dental in Bend. Here is why I call…read moreit LAST: I chose AlpenGlow when I was having trouble with Advantage Dental in La Pine. They had staffing issues. Covid was to blame and having a dentist from Portland who had to drive during snow season didn't help. Reading the good reviews of AlpenGlow, I went for my new patient appointment to get my teeth cleaned there on May 25, 2023. Due to a series of medical emergencies I had to cancel the next cleaning appointments but I went to them on November 14, 2024 and left feeling sad. After seeing what was the X-ray technician, then dentist who did gum check (I thought she was the hygienist because I never had a dentist do this), then I briefly saw THE hygienist as she peaked in the room to say she didn't have time to do my scheduled cleaning as I "needed deep cleaning that would require two appointments". I heard horrible gum numbers I have never heard in my life. I later showed my daughter the estimate and she said it was the 2nd high estimate she heard from them recently. I'm in my 70s and I have had some long-term dentists. I miss the one who retired as he took care of me and my four kids for over 27 years. I know the routine. Most dental appointments have been good for me, but I didn't feel good about the last appointment with AlpenGlow. I felt hustled and I don't even remember their names, if they gave them to me. No small talk. I also wasn't even shown my X-rays which I later realized no dentist has ever done that to me. I was told the X-rays were in the other room I didn't get to go into. Other dentists would have shown them and explained my options. Not sad now. My teeth were cleaned in one appointment by another dentist, and I felt the way I have about the good professional dentists/hygienists in my life and I'm going to return there. Saw my X-rays, no rush. Merry Christmas to me--I saved over $900! So glad I got a 2nd opinion. I got a normal cleaning with the addition of a deep clean of two teeth, not four sections. I only had a topical to help with pain on those two teeth. This is the first time in my life to be told I needed a deep cleaning. I realized that it had been almost one year and six months since they were last professionally cleaned. But somehow I needed a deep cleaning of two teeth. A few teeth below needed a little extra attention but nothing like those two teeth. I have never felt the need for a second opinion but I'm glad I got one. The office of AlpenGlow has a beautiful vista, but I am not willing to help pay for it.

I'm writing this on behalf of my husband who isn't a Yelper. I was also a patient here but I had…read moreto change and I'll get to that later. My husband goes to Dr. Burket's office for both dental and primary doctor purposes. He actually switched from Summit because he had a bad experience. Dr. Burket took care of my husband, just as we'd expect from any primary doctor. He got to do bloodwork (which Summit deprived him of and said "Just do it next year"). Well my husband has high cholesterol so we wasted a year when we could've been working on it (no thanks to Summit!). Dr. Burket made sure my husband was taken care of. His dental appointment also went well. Now for my own experience - I had one dental appointment last year in 2021 (and I go elsewhere for my primary doctor). Well I had an appointment this year in January but could not make it so when I canceled, they said the next available appointment was in September. I did not want to wait that long so I moved over to another dental clinic. No hard feelings but I wish they were able to hire more hygienists or something. We still highly recommend this office! I think Dr. Burket does a little of everything too (including pediatrics).

Dr Burket and his PA Molly are wonderful! We are grateful we were able to become patients there a…read morefew years ago! Plus I had the best dental cleaning of my life at Dr. Burket's office. Highly recommend getting in if they are taking new patients.

Really like Alpine Dental! Super friendly staff, great location, clean, and professional. Dr…read more Bybee was courteous, kind, and professional. I had an old filling fall out and Dr. Bybee performed a filling replacement. Great job. NO PAIN! By far the best dental experience of my life. I give Alpine Dental my highest recommendation! Five Stars!!

In my 70-some years of dealing with dentists from the East Coast to the West Coast, I have…read moreencountered many different individuals. Dr. Bybee has become a friend and the best dentist I have ever known.

My husband and I have been going to Mill Point since 2018, and I highly recommend it to anyone…read morelooking for a new dentist. From routine cleanings to more complex procedures, the experience has always been professional, thorough, and genuinely caring. The entire staff is friendly, efficient, and makes you feel at ease. I have been with other dentists who seem to push you for more business but I never felt that way with Mill Point. Their honest consultative approach is what I appreciate the most.

I has the best cleaning with Hygenist Carrinne and the new GBT-airflow machine. It was the easiest…read morecleaning without any sensitivity and annoying high pitch sounds. Carrinne took the time to answer all my questions and my teeth feel super clean and smooth. I highly recommend this office!

1-2-26 Can't…read morerecommend Dr. Stephenson highly enough. He's an outstanding dentist who has done a great deal of work for me the past dozen years. All of it was done perfectly and never needed any additional work. He can fix just about anything and will help if you don't have insurance. His staff is simply the best - so friendly, so professional, always accommodating, and caring, I 'm aways very grateful for the excellent dental care at Dr. Stephenson's office. If you're in need of a dentist, call Juniper Dental first!

Best office experience from the front staff to the hygienists and dentist. Had to leave their…read moreoffice due to work hours for a couple years but immediately went back once my schedule allowed and so thankful to be back.

Having recently relocated to Bend from Denver, I was tasked with finding a new dentist. Receiving…read moreexcellent dental care, through an in-network provider, is important to me. The McCleery dental group fits that need. Their initial examination is thorough and the team is very personable. Dr. McCleery has demonstrated his knowledge and patience both explaining and performing recommended treatments. They have earned mt trust and I recommend them for a comfortable dental experience!

I am not a person that remotely likes a visit to the dentist office but McCleery dental truly makes…read moreme feel like family. I still don't like going but while I'm there they make me laugh and smile. I really appreciate them all. Thanks y'all.

I believe that they tried to upsell me and tried to have me pay for an unnecessary treatment. I…read morewas told that needed a specialized cleaning (to the tune of almost $800). When I said that I wanted a regular cleaning, they told me that they would be "negligent" if they did a regular cleaning. I disagreed. I am the patient, so I should decide what treatment I am comfortable with, and not be forced to do a treatment that is expensive and unnecessary. I had my records transferred to another dentist who, after an office visit, agreed that it was indeed, unnecessary. Consumer Beware.

Would highly recommend! I'm a bit leery of dental care at times, but the whole staff, and…read moreparticularly Dr. Deep, makes for a great patient care experience.