Honestly, this place is impossible to get ahold of. I can't tell you how many messages I've left…read moreand not gotten calls back. Also, my daughter was scheduled to get braces and they called me the day before to let me know that the orthodontist is retiring and is no longer taking new patients. They just seem very unorganized and a couple of the staff members were not the most welcoming.

After establishing care here, I had booked a tooth cleaning seven months ago for today. This is one…read moreof the earliest cleaning appointments they could give me so I decided to wait. I came to my appointment today and there is no one at the office. The door is locked and no one is answering my call. I'm really disappointed, especially because I waited for seven months for this appointment. Don't waste your time here honestly

Very professional dental group. The membership club has…read moreworked well for me. The hygienist takes time to point out what I need to do to improve my dental health

I first visited early last year to get a cavity filled. I hate the dentist like most people…read more First impression: beautiful office, very friendly staff. When I was taken back to the room I was offered "comfort items": bottled water, a blanket and chap stick. Yes please! I was just there today for a root canal. It sucked because it was a root canal but I felt very taken care of. I got my blanket, my water and my chapstick AND a heated, lavender scented neck wrap. It made it a little less crappy and made me feel taken care of. During the procedure, they stopped whenever I needed them to and they addressed my concerns. I can't remember the dental assistants name but she has cool shaped glasses and she's the best! Please tell her thank you! Dr. Caswell is also great! I will be taking my kids here from Now on

I have OHP which is basically useless for dental so I needed to find a place with an in-office…read moreplan. Alpenglow's is $100 to start then $35 a month which gets you 2 cleanings and x-rays each year and 15% off anything else. My x-rays were quite the adventure. I gagged one time which is normal for me. But the very nice and well-meaning hygienist wanted to help. She asked for a shaker of salt. Someone else in the office said she had one. She then comes over with a test tube of "salt" to put on my tongue to distract me so I wouldn't gag. I was highly suspicious... so I tasted some. It was citric acid. SO acidic it burned. They told me they were going to put a stripe of it on my tongue! So glad I stopped them! Just putting the story here so you can also stop them because wow that would have been awful if I'd just trusted them and had a mouthful of citric acid I expected to be a quick shake of salt. Besides that, I saw Jennifer Montgomery and really liked her. She taught me how to unlock my jaw which no one has ever taught me and I've had jaw issues since childhood. She did a thorough cleaning and didn't diagnose any problems that weren't there which is a huge problem in dentistry. Glad I found someone I can trust!

Weeks ago I had my 2nd and LAST dental appointment at AlpenGlow Dental in Bend. Here is why I call…read moreit LAST: I chose AlpenGlow when I was having trouble with Advantage Dental in La Pine. They had staffing issues. Covid was to blame and having a dentist from Portland who had to drive during snow season didn't help. Reading the good reviews of AlpenGlow, I went for my new patient appointment to get my teeth cleaned there on May 25, 2023. Due to a series of medical emergencies I had to cancel the next cleaning appointments but I went to them on November 14, 2024 and left feeling sad. After seeing what was the X-ray technician, then dentist who did gum check (I thought she was the hygienist because I never had a dentist do this), then I briefly saw THE hygienist as she peaked in the room to say she didn't have time to do my scheduled cleaning as I "needed deep cleaning that would require two appointments". I heard horrible gum numbers I have never heard in my life. I later showed my daughter the estimate and she said it was the 2nd high estimate she heard from them recently. I'm in my 70s and I have had some long-term dentists. I miss the one who retired as he took care of me and my four kids for over 27 years. I know the routine. Most dental appointments have been good for me, but I didn't feel good about the last appointment with AlpenGlow. I felt hustled and I don't even remember their names, if they gave them to me. No small talk. I also wasn't even shown my X-rays which I later realized no dentist has ever done that to me. I was told the X-rays were in the other room I didn't get to go into. Other dentists would have shown them and explained my options. Not sad now. My teeth were cleaned in one appointment by another dentist, and I felt the way I have about the good professional dentists/hygienists in my life and I'm going to return there. Saw my X-rays, no rush. Merry Christmas to me--I saved over $900! So glad I got a 2nd opinion. I got a normal cleaning with the addition of a deep clean of two teeth, not four sections. I only had a topical to help with pain on those two teeth. This is the first time in my life to be told I needed a deep cleaning. I realized that it had been almost one year and six months since they were last professionally cleaned. But somehow I needed a deep cleaning of two teeth. A few teeth below needed a little extra attention but nothing like those two teeth. I have never felt the need for a second opinion but I'm glad I got one. The office of AlpenGlow has a beautiful vista, but I am not willing to help pay for it.

They take care of a person's dental needs caringly and find an appointment easy for a person. I…read morewas offered same day or walk in.

I originally went to Aspen Dental in Bend because they were one of the only providers that accepted…read moremy insurance. During my initial visit, I was advised to replace four large fillings with crowns. After agreeing to the treatment plan and beginning the process, I experienced repeated appointment cancellations due to ongoing staffing issues. On top of that, several appointments were delayed because the crowns were reportedly being held up in customs. When I asked where they were being shipped from, I was told they were coming from China, which was concerning to me given the cost and importance of the dental work being performed and the fact that they are our adversary.  Fast forward three and a half years, and one of the crowns has already chipped in half. Since then, I switched to another dental office that uses crowns made in the USA. Unfortunately, my current insurance will not cover replacement of a crown within a five-year period. When I went in to Aspen Dental, I was informed that their crowns are only guaranteed for two years and I needed to be a continued patient with them on a regular maintenance schedule with them.  As a result, I now have to pay out of pocket to replace the failed crown. In hindsight, I may have been better off keeping the original fillings. I would go across the street to PureCare Dental. They not only use crowns made in the USA, but they guarantee them for five years.

I had to return 8 times, to get a replacement denture, because they just could not get them right…read more They looked bad, and were painful. And ultimately I had to give up. I paid $800. I was really upset, but thought maybe I could at least get old ones relined, but no. Not unless I paid an ADDITIONAL $350, and get none of the $800 refunded, even partially! So I was done. Not my fault they couldn't make them, but they wouldn't even admit they weren't right. I left the 2 rejected dentures, which they asked why I didn't take them. Well, because they looked bad, fit horrible, I would never use them! Did they want to think I just wanted extra dentures? Gave 1 star, because they were nice! Update : Contacted Customer Service who set me up with a liason. She got me a full refund, so at least there's that.

Very poor customer service. My bottom plate has had a tooth break off twice. This time, I can't get…read moreit fix for a long time. My options are check in every Monday to see if they have an in house tech, which may never happen, or drive 4 hours and lose a days pay plus gas, or ship the plate to Texas and be with my teeth for 4 - 6 weeks. Then they promise to call me and never do. Since they completely changed staff, customer service has completely disappeared!

I was treated so well even though I was nervous about the procedure. it was explained thoroughly…read moreand I trust Dr. S. so much. I've been with Skyline Dental for over ten years. Thank you for the great staff as well. Skyline Dental may be the best in Bend!

Emily was up to date with my recent visit for a temporary crown and what care needed to be done…read morearound that. She was very gentle and fast plus took care of an issue with a stain on a front tooth. staff are always helpful.

I finally got the nerve to see a dentist after several traumatic experiences and after researching…read morefor months landed at Bend Family Dentistry. Under the care of Dr. Theda. I had decided on dentures after years of pain and she assured me this was something she could do. A full upper was done. She then told me my four front lower teeth had to go and she could make me a lower partial that looked like a retainer. So she extracted those as well. $8500.00 later she out right refused to finish my bottom partial. Her treatment coordinator simply replied to every question I had with " You have been referred to another dentist." Dr. Theda was paid in full for this work both by my insurance and in cash by me. I have no idea why she referred me. My insurance will not pay twice for same procedure and I am left withOUT four bottom front teeth. The office did offer me a refund but it was so little I can not make my mouth whole until I save enough money to pay for the copays at another dentist. Stay clear of this Bend Family Dentistry NIGHTMARE NIGHTMARE NIGHTMARE

I grew up witnessing my parents and their siblings losing their teeth young. They were children of…read moreimmigrants; poverty and malnutrition in their youth played a role. They grew up over 100 years ago. This gave me a strong drive to maintain my teeth. After a bad dental report from another office, I called Bend Family Dentistry hoping to get a 2nd opinion. The woman who answered immediately went into action to see what they could do for me. Weeks later I walked out of Bend Family Dentistry on 3rd Street in Bend, my teeth properly cleaned and I'm smiling. I witnessed confident employees who love their jobs. I highly recommend Bend Family Dentistry. They provide excellent quality work, show compassion and listen to you, and their prices are reasonable. I understand and recognize good communicators of professionalism. Thank you Bend Family Dentistry!

I LOVE this dental office. Every time I go, they are so welcoming and helpful. Tracy is the best…read moreand I love talking to her during my visit. They really do make you feel like family. I'm so happy I found a great place with wonderful people that care

One of the best views of the Deschutes River in all of Bend is from the patient exam chairs at…read moreRiver Park Family Dentistry. I'm not kidding. But the view isn't the reason my hubby and I have been patients at River Park for the last seven years. The reason for that is the top notch dental care we receive from Dr. Ben Grieb and his staff. Including the patient chair side staff like dental hygienist Kathy, who does a stellar job of keeping our teeth clean and polished - we each go in three or four times a year to see her and once you've been her patient you see why she has a waiting list. Also, dental assistant Lorraine, who flawlessly assists Dr. Grieb when we need a procedure done, like a beautiful crown I just had "installed". Also the office staff, including Marcie who keeps insurance and personal billing coordinated and Mona who keeps appointments lined up and on the two occasions when my hubby had emergencies was able to get him in the door in nearly an eye blink. Front office staff make a big difference in patient satisfaction with a medical practice whether we all realize it or not. Another reason is that the office is both serene and bubbling with enthusiasm for patient care at the same time. That may sound odd, but you can sense it in the patients too, the good energy everyone seems to have about being there. And let's face it, going to the dentist is not something one looks forward to doing. But River Park slogan, "We treat you like family" really is borne out in the patient care. Still another reason is that the technology used for patient exams and procedures is all in place to provide state of the art dentistry. Not to mention the entire place, from waiting room through exam rooms is sparkling clean. That matters to us in medical offices. But in the end, it all boils down to how one feels about the dentist in charge. We have a lot of confidence in Dr. Grieb who has a high level of skill in dentistry technique as well as chair side manner that are the result of experience in dental practice combined with a passion for excellence in outcome. He is a top notch practitioner and one has the sense that he is completely vested in each patient's care. We appreciate his advice and the time he takes to explain options, we trust his expertise, and we are always extremely pleased with the quality outcome of his work. And it occurs to me, as I write this review, to share that something my husband and I both appreciate is that as a procedure is being done, Dr. Grieb explains what he is doing at each step. Great protocol to relieve patient anxiety, it seems to us! If you're living in Bend and looking for a dental office for top notch dental care, we happily use Yelp to refer you to Dr. Grieb and River Park Family Dentistry.

I definitely have anxiety issues when I have to have dental procedures done. Today I had a great…read moreexperience having a crown procedure done at East Bend Dental. Dr. Taylor and his assistant Araceli were caring, compassionate and professional. They made me feel comfortable throughout the process. I am so grateful for having this team at East Bend Dental taking care of my dental needs.

They are so kind there! I've been going there for several years now and I love going there! They…read morejust finished making me a denture for my top left side of my mouth! I was working with Taylor but it was both Taylor and his wife who is also a dentist there that convinced me to get the partial! She has been helping me a lot since I've been going there. It's so cool to watch out the windows! I think it looks cool anyway! They are super good at what they do! The wholesome people who work there provide excellent care! When it comes time to pay my bill, the people in the office are so efficient! They are fair although it's expensive to get dental work done! I'm really glad that I found East Bend Dental!

Did a consultation with Dr. Schlam. I have chemical sensitivity and had questions about the…read moresedation. Just to say that I did not feel he understood this condition and would suggest to you if you have it , to talk to a different dentist.

My dentist is sending me here for oral surgery because they used sedation but they didn't want to…read moreuse it for me!!! Not sure if I want to see them at all!!!