Had three different vehicles repaired here. Outstanding work, service and fair price. Highly…read morerecommend.

Friendly and professional. Easy to schedule and the work was completed quickly. The did a great job!read more

Promises not kept. I was told this was an easy one. 2 days. Bring it next Monday…read more 3 1/2 weeks later still not ready

Poor customer service. After speaking with them about my insurance claim it took weeks to even get…read morea response from them. After being called and told to call and schedule an appointment they did not answer the phone and when they did I was placed on hold for 25 minutes. Tried to call back and they answered and hung up the phone. Cant say anything about their work as I will not be using them. Customer service is terrible.

I just bought my Tesla Model Y Juniper and ended up with two 1.5cm scratches on the garage door…read moreside, pretty deep and exposing the metal primer. I got quotes on Yelp and read a lot of great reviews about SAP, and honestly, I really wanted to go with them. Richard responded with a more reasonable price than others and suggested a very economical touch-up paint solution since the damage was small. I happily agreed. He showed up on time as scheduled. Because the scratches were tricky and the pearl white color is hard to match, Richard ended up spending much more time than estimated to do the touch-up paint. He also fixed two rock chips on the front hood along the way. The results were almost invisible and at a very fair price. I'm extremely satisfied and plan to call Richard again in the future whenever I accumulate more scratches or rock chips. Now that I know SAP, I'll never be frustrated about small dings and scratches again.

Price was outstanding but, response time was a bit slow. I got responses from a dozen other…read morepostings. I did not get the service done so I cannot speak to the quality.

Submit a request for an estimate - Ricky replied quickly and was there the next day. He repaired a…read morepretty big scratch and a slight dent, and a spot on the wing as well. He was on time, communicative, and the price was fair for the work completed. Thanks again!

They were supposed to fix my car but ghosted me.They were quick to respond and provided a quote…read moreright away, which I appreciated. When it came time to schedule the appointment, they said they would call me on the agreed-upon day (Friday) to confirm and come out. Unfortunately, they never called or showed up. I've never been ghosted by a business I had plans with before, but I took it as a sign to move on and work with someone else instead.

I went there yesterday looking for an item for my car and didn't find it, but Charles led me in the…read moreright direction to find it. He is always very kind and helpful. He went out of his way to get a spot off of my car. It was something he certainly didn't have to do, but I truly appreciated it. I recommend this business for whatever automotive service you need.

My sunroof was stuck open, and I was not sure I was going to have it fixed after the quote I…read morereceived from the dealership. I took my car to Charles County Auto Body, and they gave me a great estimate for the work. Not only did they do a fantastic job, but they were very honest and saved me another $600 from their initial estimate. Highly recommend!!

My husband took his car to have the rims painted (before we left that side of the country) and they…read moredid an amazing job (the paint looked wet - even when dry)! Unfortunately, he incurred a few scratches over time and went to have them redone. They contracted the job out to a rim painter, who painted rims in his mobile truck and they were horrible (drip marks and the color was off). When we told the manager what happened, he made arrangements to repaint the rims and once again, amazing job! They are the best with customer service and getting the job done!

When I brought my car to them it looked like it had been in a war zone. The front bumper was…read morehanging on my a thread. There was damage to the front quarter panel. The spoiler had a hole in it. The trunk was bent and the tail light was cracked. The rear driver side door wouldn't even open. The inside was awful with crumbs and stains all over the seats and grime in all the compartments. I had them repair all the damage and do a full detail, carpet shampoo and wax. They did an excellent job replacing my back seat, bumper, spoiler and front quarter panel. The paint job and blending was superb! The interior was immaculate. When I went to pick up my car, I cried and gave the guy a hug. It looks like a brand new car! In addition to great work, they also have excellent customer service!!! I will ALWAYS bring my car here and recommend them to my friends, family and anybody I meet! If you want to transform your car and get the best service, bring it to City Side Auto Body!

Reasonable quote, good turnaround time, effective service. We had damaged our side mirror and this…read morewas repaired effectively in only a couple days. Would use again.

I punctured my front bumper and needed it to be fixed in a quick manner. I talked to Josh who was…read morevery friendly and genuine and gave me a quote and a timeline. They stuck to their timeline and their quote (which is rare these days) and I'm very satisfied with the outcome! Thank you!

Great people to work with who do a phenomenal job! My…read moredaughter had a tire hit her car on the highway which did damage underneath her car as well as the front end. I took it in, they looked it over right away and I received the quote which was very reasonable. Our insurance company works with them so as soon as they approved it, we called them, they ordered the parts and gave us a date to bring it in. They had it for 4 1/2 days and did a great job! Highly recommend!

I had accidentally tapped a pillar with my car door and it wouldn't close quite right although had…read moreno obvious damage to any component. I saw the great reviews here, so brought it in to see what could be done because it seemed obvious that something was just misaligned. Tech came out to inspect my car and was telling me I definitely needed new hinges! I might need a new door! This is going to run a lot of money! That they weren't going to try to investigate a misalignment because they wanted to do things "the right way!" Sure buddy. I thanked him, left and went to the body shop just down the street. Where a tech took a look at the door, determined that the A-pillar on the car door hinge had just gotten bumped out of place, bumped it back into place which fixed the problem, and within 15 seconds sent me on my way. Didn't even charge me because it was such a minor "repair" if you can even call it that. Royal might be good at what they do, I don't know. But they tried to upsell me on a repair that was thousands of dollars for something that wasn't even broken and was a component easily pushed right back into place. So definitely get a second opinion if you go here.

Very friendly and professional staff. Accurate estimates and they stick to them. The quality…read morelevel of their work is very high and paint finish and match is perfect. If you are looking for the best auto body repair shop in our area...look no further. I retired from the automotive industry after over 40 years and I highly recommend them.