Work on my own vehicles whenever possible and in this case I installed new front hubs on my 2001…read moreexcursion , one hub had a broken abs sensor, ordered and installed new sensor but got abs code I couldn't clear . Stopped in King George Automotive and asked if they could clear code , they couldn't clear code so they offered to do a driving scan which proved new sensor I installed was bad . When I went to pay they said no charge. I get time is money with a business and their tech spent about 25 minutes on my vehicle for no fee . That is customer service that is over anything I expected and they didn't try to sell me a sensor or install one they were just glad to help . Installed new sensor this morning and abs light went out . Thank You King George Automotive!!!

I had a great experience here when I needed an oil change over a year ago. But have nit been able…read moreto get thru on the phone # listed to schedule new service. Unsure if still in business. I hope it is simply a phone problem. Otherwise A+++

Quality service at a fair price! helped me get my Jeep fixed and back on the road fast. Will work…read morewith them again.

We had our dulley getting looked at to fix the work from the previous time it was dropped off with…read morethem, realized the tank was empty at pickup and couldn't start it.We dropped it off with a full tank of diesel. So during the week that they had our vehicle on their property someone emptied the tank dry!! No security cameras and locked gates so most likely an inside job from an unhappy worker who had to fix their mistakes . Owner said she couldn't do anything about it

Took my truck to have 4 new tires installed. They cracked my chrome wheel and told me the wheel was…read moremanufactured cheap. The owner takes no responsibility for the employee's work. This guy has no morals just excuses. My wheel will cost over $700 to replace. This place is no good. The employee rushed it and messed up my wheel plain and simple.

I took my boyfriend's vehicle for inspection today at this location. This is where he takes his…read morevehicles for years with no issues and prefers to take them because he trusts them through the years. After an hour, I was called to the window and was told that the vehicle was rejected. I said what? The lady with the short light hair at the window said that the computer said it was rejected before and that it could not pass. I said for what? She said he put down front brakes but, for some reason, scratched it out...I said I have no idea. She giggled and said yeah you waited long for nothing. THAT was not funny, but I said I would call my boyfriend. As I was walking out to the car I called him at work and he said the car was never rejected or had a rejection sticker on it...I said I was thinking the same as I was calling you because we were in Richmond yesterday. The sticker on the vehicle was till 7/31/2025, and as I was getting into the car, there was NO sticker on it. NOTHING. No rejection sticker... I walked back into the shop and asked the other lady with the long brown hair at the window. Why is there no rejected sticker on the vehicle. She said to go into the garage and ask. I said, who is the inspector?? She explained who he was and I walked up to him and asked why is there no rejected sticker and why did you scratch off on my reciept front brakes when you told them to tell me that?? The sticker was valid till the end of this month and it's the 29th...His name is Michael R Baughan (I'm assuming the owner or one of the family member owners) he kept saying I dunno. I dunno. I'm just doing what the computer says. I said this vehicle was never rejected. It had a valid sticker on it. I said why can't you put the rejected stick on it at least so i do not drive without anything on the windshield at this point? I then said there's something wrong with this whole situation. and continued saying that my boyfriend has only been coming to this shop for years with his vehicles... I can not drive this way. He walked away from me. They were closing up shop before 5pm. Apparently from sitting in the waiting area for over an hour, the receptionists kept telling people on the phone or who walked in that they will be closing earlier again today. Guess they don't want to work or whatever the reason or reasons are, I left and went straight to NAPA down the street to grab brakes. This is ridiculous. I am not sure if it was because I was a female and I was being profiled which wouldn't be the 1st time in my life, instead of my boyfriend doing it, but not giving me a sticker and charging me on top of it seems illegal to me....If you look at the 3 pictures I added to this review you will see that the 1st pic shows how he scratched off what he wrote on the yellow copy. The 2nd one is the actual receipt charge of $20 AND the 3rd pic states equipment inspected: OK with Xs straight down. BRAKES has an X under OK... Now you tell me WHY I had to have this terrible experience when his paperwork says otherwise? It's funny because there were people who knew him at NAPA when I walked in there to buy the brakes and had never seen this before... you either PASS the vehicle OR you reject it. You do not send it away with NO sticker on it and charge the customer on top of it. I'm pretty disgusted in how they handled this, and my boyfriend said to check at home to find the receipt from last year. Sure enough, I found it. Look at pics 4 and 5...Ironically, last year, the vehicle DID pass exactly a year ago today. I seriously hope no one else has to go through something like this. It's horrible to think what their reason or reasons were,.mistakes happen or maybe he decided to be dishonest, but this just blew my mind how they treated me and BLEW my entire day where I can not use the vehicle at all. Thanks, I really needed this on my day off... PS photos for some reason are not being post in order of review but I'm sure you can figure out what headache I went through

We had a tire issue on our drive... they got us a new tire in 30 minutes and changed it for us!…read more Plus they were so fair with their pricing. So quick and so friendly!!!

We were driving from NC to NY for Thanksgiving and got a flat tire. Fortunately, we were close to…read morePort Royal Automotive. They were able to replace the tire and get us back on the road in an hour. We were very fortunate that they were available. Excellent service and reasonable price.

"Grossly" overcharged parts used!! PRICE CHECK EVERYTHING before having work done…read more Specific items in my system still don't function as they should. Would I personally recommend? NO

Outstanding service, fantastic quality, and reasonable prices!…read more Ken and Logan are masters of their craft. They turned my '95 corolla's sound system from outdated junk to a bluetooth capable powerhouse, and they did it at a price I could afford. I highly recommend them!

Kerry is always helpful and friendly. He has taken good care of my cars for several yesrs.read more

I took my 2015 van to BSC because I hear a terrible grinding noise from the back end. I had…read morepreviously taken it to a dealer in FXBG to get looked at. Mr. Geddes listened to my complaints and had one of his mechanics take it for a test drive. In a matter of minutes, he diagnosed the problem AND fixed it. AMAZING! I was so grateful for this honest help that this is where I will take my car from now on.

Joe at J&M is my "Go-To" for repairs. He's honest, timely, and dependable. I refer him to people…read moreI know, and they end up saying the same thing! :-) Grade "A" and 5 Stars!

The best shop around here. I've used them for engine mounts and AC problems in the past. No issues…read morewith great communication and good results.

Everyone I met at this company provided a great customer experience. Quote was assesed and provided…read moreback faster than any other body shop I have delt with. The car was repaired faster than their original projected date, and it looked and drove great! Great people! Great service. I highly recommend.

Will and his team are top notch. I dropped my car off with little notice. Needed body repair, they…read morecorrected the damage and even helped with a few things I didn't even ask for. Great service. Great work. Great people that CARE!