Doug was very friendly .scheduled me to Bring my car in for repairs the following week.read more

USA Collision ruined my brand new car. They did all the body work and replaced the tires when all…read moreof the sudden they noticed that the engine was blown. They apparently didn't notice this when they had it for a month and drove it around their lot but tried to blame us for driving it without oil after the accident. They never communicated with us and would never let us talk to a manager or the owner. We were only allowed to talk to one estimator who was never in the office. They ended up billing our insurance company the same amount we had paid for the car and voided our warranty.

After having the water pump and timing chain replaced on my 2013 Ford Explorer at a local…read moredealership, I began experiencing issues within just two days. I brought the vehicle back, and they handed me a long list of supposed problems, which I agreed to have fixed. However, less than 300 miles later, the engine seized. I had the vehicle towed back to the dealership late Friday afternoon, and after nearly a week of silence, I was told it was all an "unfortunate coincidence" and not their responsibility. Their solution? A new engine replacement for around $10,000. I asked for an explanation and was told they had cut open the oil filter and found it full of metal shavings. They offered to investigate further--but only at my expense. Frustrated, I turned to Jim's Tire and Auto on the recommendation of two trusted friends. That's when everything changed. Bret and Allen treated the situation with professionalism and integrity. They approached my Explorer as if they had been the ones to work on it from the start. They meticulously reviewed every detail--receipts, parts lists, error codes, on-board diagnostics, and the engine itself. Through their forensic approach, they uncovered the actual cause of the failure, which contradicted the dealership's claims. They not only explained their findings clearly, but also supported me in addressing the issue with the dealership. They even opened up their shop to allow the dealership's inspectors to review the vehicle firsthand. Bret and Allen exemplify what honest, expert automotive care should look like. From now on, I won't trust my vehicles to anyone else, and I'll be recommending Jim's Tire and Auto to everyone I know.

Love this place. They always take care of our 3 cars, and do a great job of keeping me updated on…read morewhat's happening, what my options are, and how long they should/could take. No fix first, change next. I always feel in the loop. I was even recently unemployed, but needed to be able to get from A - B with my family, groceries, etc, and they really helped me out. Literally couldn't have the job I have now without their compassion and assistance. My in-laws, my wife, my kids, and I will be lifelong customers. Thank you so much to Jim's T&A

Buyer Beware: Bought 2 used tires about 3 weeks ago. Today…read more1 of those tires blew. Upon inspection of the tires both tires that were purchased were severely dry rotted. They both needed replaced. If you are looking for something to just get you to another location, then this place is for you. If you're looking for a decent used tire to last, don't go here. Day of service was great. Quality of tires, reliability not so much.

Took my car to get a tire. They gave me a tire that was plugged and now my car shakes when it…read moredidn't before and my tire pressure sensor in my tire is now broke, it always has the tire pressure light on the dash. So not only they give me a bad tire. They broke my tire pressure sensor as well.

Very disappointed i chose to use this company after they didn't communicate how long i would be…read morewaiting for a tow truck. I was told time and time again a driver would be there shortly. I waited 3 hours after I had already paid $100 to get my car towed half a mile down the road. Discussed this with customer service and was told I cannot be refunded but "they would look into the issue internally" not fixing the issue I had.

Great service and price! They picked up my car very quickly and helped with dropping it off at a…read morecar shop. The driver,Darron (sorry if spelled the name wrong), was awesome and gave me couple advices. Really appreciate your services and definitely recommend to anyone.

Upon recommendation, we've been bringing our cars to Brother Magdy and he's always been…read moreprofessional and honest. His quality of work is excellent and timely in manner. We've had bodywork as well as internal repairs done and his pricing is very reasonable.

Stay away from this shop they will rob you I was charged $1200 for a used yoke and a old ujoint…read morethey are robbing people

They have the best service hands down, I busted my transmission and clutch, they have 24 hours…read morephone to make me feel at ease first, then they took me in for a job that's suppose to last maybe a week, finished in 2 days or less, super fast, super professional, made all my worries goes away, they found out all the problem and fixed it right away. It's amazing what they're doing for truckers. It's a must go. They also have towing services as well. 1000% recommend. From small to big jobs, prices are amazing. Can't ask for more

Great service at a fair price. I use him often for car repairs. He gets me in fast if needed and…read morelets me know as soon as it's done.

After reading the two (same issue) negative posts, felt compelled to post my experience with Mike's…read moreGarage. It's understandable you would be upset when having the 2 close-together major issues that you referred to; but my opinion for Mike and his skills differs greatly. Have been trusting my car care to Mike for decades. During that time have referred his business to family and friends-- all good. Were I to go into detail, you might think he was a relative or I was part-owner or something. There may be an organization locally that is as good, but would find it hard to believe there's one better. The only thing negative is at times, he's been booked up. He was a one man show for a long time, though his new location and added mechanics should help with that. There are positive reasons why he has been able to expand his services... Note: In the event you come back and read your and other Yelp comments, or someone you know reads them-- you didn't mention the year of the Jeep Compass in your posted review but did say you had children. If it is a 2014, are you aware there has been 2 recalls on that model? (per Consumer Reports)

My daughters car broke down. Didn't have a mechanic to work on imports. Called Mike. Despite his…read morebeing busy and getting ready to move he took the job. Knew my daughter needed the car for work so he got it done quick. Awesome place! I have a new mechanic now. And it was cheaper than the price he quoted me. Totally recommend this place!