Reading the review before mine, I couldn't help but share my similar experience with Rivas Landscaping, particularly Cesar and ALL is broken promises, commitments and poor work ethic.
I was foolish enough to not only use this guy once...but twice! Like the prior writer, I thought I would give another shot, BECAUSE he was so willing to do the job! It was all YES, YES, YES!!!!!
Yes, his charm and laid back "no problem" attitude, while in the "honeymoon" stage was great. The business partnership and inevitable divorce was just moments away after I paid, on his terms, in full, in CASH and on time!!!! What a joke! This guy gives nothing but broken promises and delivers poor, inconsistent, untimely, unprofessional work at best...I spent 1000s on my backyard landscape with him. If there was an option for NO stars, I would do it!
He never returns calls, when he does he never does what he says he is going to do. He never shows up when he says he will, he blames everything on the customer. Everything that went wrong that was reported within weeks of him finally finishing my yard was ALWAYS someone else's fault but HIS!
I specifically asked what would happen if any new plants didnt make it or died...his response.."Oh, don't worry, I will guarantee everything at least through summer". Well guess what over 15 plants have died...and guess what, it is my fault, because some of those type plants cant stand the heat...funny, then how come others of the same kind did fine? Why did he knowingly plant them if he knew they couldn't tolerate the sun/heat...isn't that his job to know such things!
Of course, reporting anything to him is a joke, because he never calls you back, or shows up when he says he will, so this has been dragging on for months. So right now I have dead plants that I will have to replace and re-plant MYSELF or pay someone else to do it, because he just WONT respond anymore!
This isn't even half of it....many plants that died were not getting water via the "drip system" he installed....that was my fault too! Turns out no drip was placed near the plants. Wish I could post pictures!
Moving on....he put in some flagstone in my yard, the method was HIS idea, sounded good and initially looked good! He says he used gater dust as a cement agent...well, so much for his talent there, a good portion of it was never installed correctly and started lifting weeks after it was installed...turns out the only thing holding it down was SAND! appears the rain washed it all out...again, my FAULT!!! Because of the slope of ground which HE failed to level, the rain wouldn't drain properly! Hmmmmm....couldn't be the sand, could it???? He did and said everything he could to push blame to anyone but himself. And was even irritated that I called him with yet another issue! Wow!
There's more....weeds everywhere.....one huge area wasn't even treated for weeds or prepped for planting and ground cover. A very rocky, heavily weeded area should have prepped for weeds with new top soil..wrong again! He laid that black fabric over it, then planted in all the rocks and weeds and then threw tan bark over it!!! No wonder his rates are competitive, he doesn't do anything the right way!!!!
Buyer beware with this guy...DO NOT be fooled! Not only do you NOT get what you pay for, it's worse because you have spend every week trying to track him down to resolve things. Obviously I failed miserably, because I have just given up. As of this writing, he STILL has not made good on the scope of work we agreed to.
He was paid on time, on his terms....all he had to do was delivier what he promised! read more