Went back to Fred at 1st Choice Flooring for a new carpet in our master bedroom. I had previously…read moreposted a review after a mixup/miscommunication over carpet samples for a previous project. We chose an Anderson Tuftex Silhouette product, along with new Coronado baseboards. Fred assigned our project to Francisco - a seasoned carpet professional installer. What a craftsman!!! Could not be more pleased with Francisco's great work. We are very satisfied customers. I highly recommend 1st. Choice Flooring here in Dana Point. See the owner Fred. Fair and competitive pricing with high quality products and installation.

From the moment we walked into the "1st Choice Flooring Kitchen & Bath" showroom until the final…read moreworker left our home, we could not be more pleased with the whole process. First there is Fred, Neema and family at the showroom who together made the whole experience worry free. Their knowledge and expertise in the products was obvious. Once narrowing our options down, Neema and Fred both stopped by as scheduled to measure the space and provide recommendations while also dropping off samples to visualize. Both stated multiple times, there is no rush, take your time. Once we locked down Fred stated the material should be ready for install in 2 weeks and beat the date. Once the material was ready, next up was installation. Neema called to ensure our questions on install were answered and like clockwork, Manuel and the team showed up ahead of time and installed our flooring with precision. What amazed us was that throughout the process, Manuel checked in multiple times to make sure we were up to date on the work. Install was unbelievably professional and the post install cleanup was impressive. No dirt or anything left behind. Only a phenomenal floor that only made us question why we waited so long. Multiple times at the end of install and the next day, both Manuel and Neema stated that if we had any questions to just call. So how good are these guys? The next morning Neema called to check in and asked if he could stop by to verify the work and our satisfaction. Our response - Wow. This team is awesome as every step throughout the process was calm and easy. Next time the only choice is "1st Choice Flooring Kitchen and Bath". Thank you all for a fantastic job and amazing floor.

We are absolutely thrilled with the product and service we received from G & A. From the moment we…read morewalked through their door, Brandon assisted us with a level of care that made both my husband and I feel like we were a family member. We added on a 200 sq foot master closet room and originally went to G & A to look at carpeting for the new closet. Not only did Brandon spend a lot of time with us on the carpet (which was a small job), he inquired if there was anything else they could assist with. We quickly learned that G & A does not just specialize in flooring, they provide a wide variety of services. In addition to carpeting, we needed painting, stone for countertops and expanded our project to replacing the tile in our laundry room (a long want on my wish list). I got 5 bids for painting and when combining all the above services, Brandon came in with the most competitive pricing. We went with G & A and are so happy that we did. I never felt like he was trying to upsell us and we felt their prices were very fair. In fact, Brandon offered us options with the stone that were more economical than other brands. Brandon was with us every step of the way! When the tile I picked out for the laundry room was discontinued, he found one very similar which I ended up liking better anyways. When they started the laundry room project, while removing the old baseboards, there was an issue with some of the drywall. Brandon quickly stepped in and had one of his guys perform drywall repair right away so as to not stall the project. They removed and reinstalled the washer/dryer as well. They also updated the 20 year old baseboards to match the rest of the house. All of G & A's laborers that worked in our home were courteous, knowledgeable, and professional. Brandon kept us advised every step of the way. I STRONGLY recommend G & A for any home improvement needs you may have and don't forget, they do way more than flooring! I am attaching some photos of the closet where they laid carpeting and installed quartz, the tile & painting in the laundry room and the painting of the living room/foyer where the new closet was built above.

I wish there was a higher rating than 5! G&A Flooring was amazing! Brandon came over, gave us a…read morevery reasonable quote, recommended a better and less expensive flooring than we had already purchased. Their crew came and and in 1 day, installed our flooring beautifully. The crew was on time, respectful, professional, covered all our art and surrounding areas, left our house very clean. I cannot recommend them enough! Thx Brandon! We love our new floors!

All OC Kitchen & Bath just completed the renovation of my two bathrooms. Working with them was a…read moregreat experience, and I'm very happy with the results. Jim, the designer, helped me pick out the materials and stayed on top of the project throughout the process. All of the teams did a great job with the demo, plumbing, electrical, drywall, cabinets, countertops, shower doors, and finishing work. Katrin coordinated all the teams seamlessly. Eric and Antonio provided great recommendations every step of the way, and their crew was always nice and considerate. The project took a little longer than expected due to a missing cabinet issue, but overall it was a great experience with quality workmanship, fair pricing, and a professional team. I especially love my master bathroom and will definitely use them again for future projects.

I don't believe these 5 stars are real reviews from real people. This company did my kitchen…read moreremodel and it is very poor workmanship. I would never recommend this company. You would be better off going to tile mile in Anaheim and contracting people yourself. That's where I found my counter people for the first remodel and they were fantastic and counters lasted almost 20 years. My counters now are barely over a year and all the seams look horrible. They pick cheap labor for all the work and that's exactly what you get, however, that's not what you are paying. They definitely overcharge for what you get.

We trusted Ben with another renovation to our house, this scope being larger including: 3…read morebathrooms, kitchen, fireplace, bar and linen closets. Ben's team and subcontractors were courteous, kind and kept a clean job site as we lived at the house during construction. Ben kept us in the loop on any changes in schedule which was very helpful for managing our dogs in the house. Each tradesperson he has takes great pride in their work. We loved interacting with the cabinet and tile team, especially wonderful results. We would recommend Apex to any family, no matter how big or small the scope.

Our second time utilizing APEX for home renovations. Ben & his team did a fantastic job on our…read morekitchen, bar, bathrooms and fireplace. Great communication and no surprises along the way. Would highly recommend!

Complainers like Joe need to open their own business and the let's see what kind of customer…read moreservice they provide. Then they'll be crucified online by people just like him. Incredible how since about 2008 people have become such whiners. "Customers always right" has now become "Customers always wrong" The customer always fluffs up their story to make the business look worse. I used to buy From a place up in Irvine off Von Karman. This is way more convenient. I'm happy with the products and service. When I walked in there, I did spend time looking at many things prior to asking for help. It seems when you're In business , it's impossible to make everyone happy. If you jump up on your feet and help them too fast, they'll say you're a pushy salesman, if you wait until they ask for help, you're ignoring them. You cannot win. Shopping here saves me hours in lost time traveling elsewhere. And I cannot stand an ass kissing staff. I like it here, definitely will return. Thanks people..

Came in to look to look at knobs and kitchen pulls and faucets for or newly remodeled kitchen. The…read moreservice was great and selection was excellent all and all good visit.

Mo and the team at The Original Cabinet Experts did our kitchen almost five years ago, and I can't…read morerecommend them highly enough. What really says everything about them: recently, a cabinet broke, one of the preinstalled ones they had absolutely nothing to do with. They came back anyway, no hesitation. They've helped me maintain the kitchen ever since and they've kept in touch the whole time. That's just who they are. They also created a custom paint color for my wife and had her go down to the factory to work with their experts on it. That level of care is rare. Five years later, everybody who walks into our kitchen compliments it. Great craftsmanship, even better people. Highly recommend.

We redid our 25 yo cherry cabinets to an off white color. The Original Cabinet team was great…read morestart to finish. The time they spent prepping the cabinets paid off - no overspray or missed areas not to mention it was sealed off from rest of house. We also needed a little woodwork done around the sink area which was no problem for this team ( but it was for others that are painters only vs. cabinet guys ). Get a quote from them - you'll be happy with their work !

The customer service was exceptional. Jeremy went over and beyond …read more I was adding more cabinets to my kitchen and looked everywhere for matching knobs . I must have visited over 10 different hardware stores . No one had them . Then I found Rok . They have the greatest selection of hardware and they had the exact same knobs I needed . I was very happy. This will be my store to go to for my future remodels .

They offered me great, competitive deals on cabinetry hardware for my kitchen and several bathrooms…read moreand provided fast, reliable service. Thank you!

If I could give Vogue kitchen and bath a hundred stars I would. I can honestly say that Nikki the…read moreowner came to my rescue. Prior to meeting Nikki the owner of Vogue Kitchen and Bath, I was unfortunate and contracted a devious contractor that promised the world. To make a long story short he and his crew destroyed my kitchen. He installed two different counter slabs, all of the measurements were wrong, there were unnecessary while in the walls. The list goes in and on. To my blessings I met Nikki, once she heard my story she had one of her crew come in that afternoon to make corrections on my fireplace. In the weeks to follow with her consultation I had a painless full kitchen remodel. Her integrity, knowledge, honesty, professionalism, and fairness are above scale. Her crew were trustworthy and super professional. Every inch was done with the pride of a true craftsman. I absolutely love my dream kitchen. I am also so grateful for all of the kindness and wonderful advice she gave me. I will only trust Vogue Kitchen and Bath for future home improvement projects.

Hi, Mr.Ahmad and Team Vogue were an breath of fresh air for our latest remodel of a 7 mil Newport…read moreBeach home, all their work was top shelf and from the owner Sean, all the way to his apprentices, the professionalism and eye for detail was on point. Extremely satisfying Dr. Ron Smith MD

The owner, Antonio, is a brilliant designer of kitchens and bathrooms! The salesperson, Valerie, is…read moreexceptional. This company does great work. Look at their photos to see their work.

While we love the look and quality of our maple cabinets, there were numerous stumbling blocks and…read morecontinual problems. The layout continually had to be adjusted due to poor measurement application. Even after the plan was complete, several cabinets were incorrectly made and significant workarounds implemented. We like the look of our wood plank tile, but it will never been sound. Several loose tiles have been replaced and more is needed. I don't think it will ever be 100%. Getting tiles replaced is like pulling teeth, uncomfortable and painful.

Rick helped us with a sink purchase. He is extremely knowledgeable and helpful. Not pushy at all…read more Very transparent about quality, pricing, and lead times. Jonathan helped us with microwaves. Again so helpful and knew a lot of information. He was patient and went above and beyond offering specs and other info to help us.

I rarely leave negative reviews, but our experience with Pacific Sales Kitchen & Home after…read morepurchasing a brand-new 48-inch GE Monogram built-in refrigerator has been incredibly frustrating. The actual purchase experience was fine. Everything after they had our money was not. We scheduled delivery at the time of purchase and, within 24 hours, received a text saying it had been canceled and that we needed to call to reschedule. We were told they had misjudged inventory and delivery would need to be pushed back 4-5 days. About a week later, they called again and said they had discovered they actually did have one in stock and could deliver sooner. At that point, it was already clear that their inventory and scheduling systems were not well coordinated. When we rescheduled, I carefully reviewed the details of our home with them, including three steps and a slight slope. I was specifically told that because of the size of the refrigerator, they would send three to four people for the delivery. The day before delivery, I was supposed to receive my four-hour delivery window. By 5:30 p.m., I still had not heard anything, so I had to call Pacific Sales myself before they closed to learn that my window would be 11:30 a.m. to 3:30 p.m. Then, on delivery day, I received a call around 10:20 a.m. saying the crew would arrive in 30-40 minutes, well before the scheduled window. I changed my plans and turned around to get home. An hour later, no one had arrived. When I called the driver, he asked me for my address and we discovered he had been sent to the wrong location. Eventually, the crew arrived. The driver came inside, looked at the route to the kitchen, and immediately said that because of the size of the refrigerator and the slope, they needed three to four people and could not complete the delivery with only two. The most frustrating part? He looked at the work order and confirmed that it actually said THREE TO FOUR PEOPLE WERE REQUIRED. So Pacific Sales had the information. They simply sent the wrong size crew. Meanwhile, we had done everything they asked us to do to prepare. We cleared out our refrigerator, avoided grocery shopping, rearranged our schedule, and made sure the house was ready. They provide customers with an extensive checklist to make sure we are prepared for delivery, but apparently there is not an equally effective checklist on their side to make sure the delivery can actually happen. After the crew left, I received a call from a call center telling me that the refrigerator could not be delivered, which I obviously already knew. Unfortunately, the representative was not empowered to actually solve the problem or even reschedule the delivery. I was told I now have to wait 1-2 days for an email containing a link to reschedule, and that another delivery could potentially take several more days after that. I also tried using their online chat to reach a live agent and was told I was being connected to one, only to continue interacting with what appeared to be an automated bot. None of the individual employees I interacted with were rude. In fact, the delivery driver was perfectly nice and seemed equally frustrated by the situation. This appears to be a systems, communication, and operational problem. But as the customer, that distinction doesn't make the experience any less awful. When someone spends a significant amount of money on a premium appliance (almost $13,000), the service after the sale should match the product being sold. Pacific Sales has made purchasing the refrigerator easy and actually receiving it extraordinarily difficult. Buyer beware. Based on our experience, I would not recommend Pacific Sales Kitchen & Home. Their post-purchase customer service and delivery coordination have been extremely disappointing.