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Ritter's Frozen Custard

3.6 (33 reviews)
Closed • 12:00 pm - 10:00 PM
Updated a few days ago

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Strawberry Sundae
Kristyn C.

Absolutely excellent experience! We have been coming here for almost 20 years, and it is always been a wonderful treat! I'm a Strawberry Sundae girl, and the parents usually get a Turtle Sundae!

Drive Thruing to get some custard!
Jess B.

I love frozen custard! I am sharing my opinion. I honestly would give a 3.5, but I round up. I've been here twice with the same experience each time. I love a simple strawberry sundae. The simplicity of vanilla custard pleases my pallet. The first time we went was when only the drive through was open. They did not have tables out, but patrons were still able to park and eat outside. It was nice as there was plenty of space for social distancing. The second time they were fully open and followed guidelines. The service is super quick. Which I think was almost a negative. The girls at the drive thru window weren't rude, but just very short. They take payment, hand you your stuff, then push you away. You don't even get a full thank you or goodbye. My true disappointment is this. Both times we parked to eat. So it was pretty immediate. Both times, my custard was melty. No one likes eating sundae soup. It wasn't quite soup yet, but pretty close. I will return because it's custard and it is tasty. I just Hope next time it's a true 4 star experience!

the front of the store
Krista M.

I love custard so I was very excited to see this custard stand. As a first timer I was pleasantly surprised. First of all, they have a drive thru! How cool is that? But I ordered at the counter. They have a lot of parking for those busy summer nights and they have a good number of outdoor tables with umbrellas. Very cool vibe, to say the least. The menu was off the charts. I went with a classic banana but there is something for everyone. They even make cakes here. I have a summer birthday and I know where I'm getting my birthday cake this year! The staff were extremely friendly and helpful, the service was fast and the food was delicious. What more could you ask for? I would say that even if you aren't local to this area, it would be worth the drive on a nice summer night. Oh and the banana split was perfect!

Ashley A.

Okay, so I'm a long-time patron of Ritter's (18 years now) and I stopped going December 2017 because they failed to respond to my complaint. See attached. I sent my message via Instagram and their website and still no response :-(. Needless to say I am extremely disappointed. I have been paying $6 for sundaes and concrete mixers 3-4 times per month, often more cause I even go in the winter, and they can't respond. It has been 6 months since I suspended my patronage. So 6 (4 x 6) = $144 of lost business. :-( I am posting this review hoping that it will get their attention.

Hours

Hours clearly state open till 10 online. When waiting in the drive thru for over 10 minutes the workers rudely stared and didn't even have the courtesy to say they were closed. When I very politely asked "are you guys closed?" I was very rudely responded by a worker, "um ya we've been closed since 9." Unfortunately, Ritters was one of my favorite ice cream spots, but I will avoid the bad service and take this into account. Please teach common manners. Thanks!

Chocolate malt custard in a waffle cone with peanuts!
Heather C.

Hard scooped frozen custard! It doesn't get any better. They have special flavors every day in addition to traditional chocolate and vanilla. My favorite so far is the mint Oreo!

So many chouces...
Kim F.

Happen to stop by this place. This is good custard. Its not the best I've had, but it serves the purpose of getting your custard fix. I ordered the mud fudge. Chocolate custard with crushed oreos whip cream and cherry. I substituted the fudge for caramel which I thought was amazing. There was plenty of caramel just the way I like it! My husband ordered the coffee flavored custard which was very good. My brother couldn't decide and tried a bunch of samples till he figured it out, the staff was very patient with him. Great place to get your custard fix!

Lime Dishes Italian Ice  Cake batter Glaciers

Girls at the counter were so sweet!!! Custard is amazing and Italian ice was very good according to my hubby.

Ritter's Brighton

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9 months ago

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2 years ago

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2 years ago

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3 years ago

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9 months ago

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10 months ago

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4 years ago

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2 years ago

What a mess. We waited in line outside for over 40 min. They were moving people through the drive through first. Ridiculous

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6 years ago

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5 years ago

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2 years ago

The service is amazing, the staff always are kind. Also the ice cream and Italian ice are amazing.

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8 years ago

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3 years ago

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2 years ago

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8 years ago

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4 years ago

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17 years ago

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8 years ago

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6 years ago

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6 years ago

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4 years ago

Best custard in Brighton! Really creamy and fresh, the staff is friendly and it's such great quality, it really is premium!

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7 years ago

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7 years ago

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11 years ago

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16 years ago

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10 years ago

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9 years ago

Very rude customer service not very good ice cream just average and very expensive. I will not go back

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11 years ago

Awesome custard, great service, and a huge selection. We will be back probably way too often!

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13 years ago

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This cute little place was fun. I took my daughters here to check it out since I love Cotten candy!…read moreThey have many flavors to choose from: Bubble gum, blue raspberry, banana, sour apple, birthday cake, cherry, and strawberry. We tried out: Bubble Gum, Strawberry, Banana, Sour Apple, and Birthday Cake. Our favorite turned out to be the Birthday Cake one! This place was so cute inside, the offered different kinds of candy including chocolate bars. Then pop from another state. I tried the root beer flavored one which was very good! The person that owns the establishment was there and he was very friendly and very helpful. I did come there to get my favorite which is the typical blue and pink from carnivals. They didn't have any blue raspberry left, I was a little disappointed however it still was great to see the store and try out other flavors of cotton candy. If you're ever in the city of Brighton, Michigan you definitely need to check it out! The cotton candy was so fresh it tasted as if it was made just then. Very flavorful cotton candy. The place is hard to find because it's located inside of another building for multiple businesses inside. You will not see its own building for it. But don't let that discourage you from visiting. It was a lot of fun! I took many pictures to show you the inside of the store. If you're a cotton candy fan like myself you definitely need to go and make sure to purchase the "Birthday Cake" flavored one too! Out of all of the flavors we bought, all three of us loved the Birthday Cake one the best. So much so that I went back and got a bigger size of it! We also loved the Banana one too! Enjoy the pictures! Come check this awesome little shop out, you won't regret stopping by!

This store is very cute. Definitely a kid's dream come true. Who doesn't love cotton candy and fun…read moretoys? The staff is extremely friendly and very accommodating. The owner had gone out of her way to accommodate a group we had brought out to visit the store as a learning experience. That alone has left a lasting impression on not only the participants, but their families.

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Ritter's Frozen Custard - icecream - Updated May 2026

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