When we have had internet services, it has been as expected and meets our needs; however, after…read moreinstallation, the person who was hired to bury the cable did something wrong and we were without internet service for six days and we have not heard from Optimum about how they plan to compensate me for this outage. If I pay for a month of service, I should get 24/7, for the entire month. That was not the case.

Would give you a half a fucking star if not a quarter of a star because customer service is not…read morethere suit anymore they want everything to be online won't how are you supposed to pay your online bill through the online app if you don't have Internet access and your ran out or you got the phone bill through them your Internet service and shit's been cut off. How are you supposed to pay that through the app on someone else's phone seems a little intuitive if I do say so myself but overall really shitty ass customer service motherfuckers don't wanna do their job.

I've never had a worse internet in my whole life I'd rather use 6 potatoes and a bottle of…read moregaiteraid then this wanna be internet im switching to Hughes idk why I ever cancelled it for this piece of junk don't use it please

For 3 days my internet was out due to the winter ice storm (week of the February 2) So I called…read moretoday to get a credit for those days. A representative told me that if it's an "Act of God" that Ritter does NOT give a credit! What! So if it storm, ice or whatever your lines may go down and the customers suffer and we can NOT receive a credit. This is awful customer service and service period! Believe me I would switch but no other internet services is offered in Millington. Which is totally ridiculous!!! And for months my services don't work in my back bedroom and they only say turn the router box back in and off. In which it does not help at all. Ritter is the worst @rittercomm You get no stars at all if I put 1 it's because I had to post.

Since switching over to Verizon and keeping my old AT&T #, I have not been able to log into Verizon…read moreon my phone or computer. Spent hours talking to customer service, and ended up having to make my son's phone the admin. (not what I wanted but at least I can use the computer to view my account). Gave 2 stars for time and effort the sales rep took to enable me to keep my old # but took away 3 for the aggravation of having to deal with CS. Love my new phone and the coverage I get though.

Verizon has the worst customer service. They dont care about customers. They lie. i told them I…read morewanted a basic free phone. I had to pay for after I switch carriers.

I have been fighting with this company for over a month. We have never had any issues with our…read moreinternet until about a month ago. They have sent 3 technicians to my house which was no help at all. Then I called and the lady adjusted something on her end and our internet was running high speed for about 2 days. I'm done with this company apparently no one knows what they are talking about. So tomorrow I will call and speak with a manager and if they do not get my internet fixed I will be going somewhere else.

Super fast Internet. Good price. I love streaming movies with Netflix and I never have buffering…read moreissues now that I have CableLynx. It's amazing.

Good place to go for cable and internet it's got decent prices and they are quick. I have dealt…read morewith them for years . They get you turned on quick. They will also shut you off u don't pay that bill

Superior Satellite Services is the best choice, I've made! The extra level of customer service,…read moreknowledgeable staff and great products! We are happy

Anthony was awesome, he knows just as much about satellite as he does about Cable, if you really…read morewant to know your best options, they can tell you in detail what they are.