Annoyed. Drive all the way from Waterford, called ahead to confirm what time they stop serving ice cream, spoke with Josh, and said "9:30pm or so" (At 8:35pm) Mind you I'm pregnant and this was my craving. Drove all the way to Turlock's Rite Aide on Monte Vista. We get there at 8:55pm. The guy said he closed everything down and when we said oh man we called ahead to confirm, they said 9:30pm. he responsed with they are short staffed and closed it. lol there wasn't one person in the line or in the store... we walked to the freezer section, did not find the one we wanted, left and went to yogurtmill. Just annoyed on driving 20 mins out of the way with confirming with the employee and to get there for no reason / couldn't help us simply because he didn't want to, and get one scooper dirty. 0/5 stars read more

Low intelligence is a prerequisite for working in the pharmacy here. minimum wait time 45 minutes.

As Rite Aid as a Corporation continues its financial collapse, you would think the local store would ramp up its customer service to keep long time customers and maybe attract new ones. This store is acting to the contrary and the customer service is the worst it's been in the 12-15 years I've been a customer. The manager is clueless and acts as if she is just in a placeholder position. I transfered all my business/prescriptions to CVS. Good bye Rite Aid. read more

I went to use the restroom (mind you the restrooms are small about 2 stalls inside, one sink.) and a male walks in and in my mind i have no idea what his intentions are. i am so shocked by the situation and infuriated. There was NO bathroom closed sign on the male restrooms so, what was the reason. My SO had informed an employee (red hair worked in pharmacy) and she was annoyed all she could say was "okay?" and smirk and laugh directly in my face when im shaken up by the situation. I didn't complain as if it was her fault or anyones, i just wanted to inform because, if it were a little girl instead i don't think thats right. Be careful when using the restroom ladies, who knows what kind of creepy people are out here. read more

Very bad service , they opened 9 am no car in front of me In drive thru they came on 9.15 . 15 minutes late very bad service and too slow

We use this pharmacy quite a bit, and there is always a problem. We can be told one thing by one employee and then told something entirely different from another pharmacy staff. Having an issue once in a while is fine, but every time you go? We will be switching pharmacies. The customer service at the front desk has been good though, it's the pharmacy that has serious issues. read more

We've shopped at this particular Rite Aid a few times and the staff are very friendly and helpful including the pharmacists. One employee in particular by the name of Joseph who works in the front, gives excellent customer service (not just in person but on the telephone). We let him know that today in person when we were in there shopping. We believe in giving credit where credits due. read more

Jake and his team are the best! My family and I have been visiting this store for 5 years and we are always greeted and assistance is always offered. The pharmacy team is always kind! read more

They locked me in their store. The closing person didn't announce they were closing over the intercom or check their restroom so when I walked out and realized I was locked in a closed store I just about had an anxiety attack. I cried by the door and a screaming alarm for probably 20 mins while my BF tried to contact Rite Aid to let me out. Thankfully I realized they have to have an emergency exit somewhere and found one in their back storage room freed at last. You would never expect that to happen to you and when it does let me tell you it is not a good feeling. I hate to say it but that was extremely lazy and inconsiderate of their staff. I avoid going to this store now when I can bc when I do all I think about is the walls closing in on me. read more

The reason I am writing this post is because of one amazing soul. Joseph was such a huge help for when I went in, he had such a soft voice that was welcoming and was always super kind with every sentence. Will always come back to this place as long as he is here, thank you again Joseph you made mine and my girlfriends day a whole lot better. read more

I've been faithfully shopping at this store for over 10 years. I live in the country so when I shop I stock up. This location has gone down hill. It's still clean but the shelves are always empty, no baskets (they said they where all stolen) GET MORE. Bad attitude staff (wasn't that way a few years ago). I want to go to one store not 4 to find all the items I need. Sad our society and corporate heads are driving everyone to shop online. Good bye Rite Aid Monte Vista. read more

1 cashier and 1 ice cream sever with a long line to check out??? Walked out the door and drove 30 seconds down the street to CVS and actually found cheaper medicine with a huge discount of savings! Get the Care plan at cvs and save instantly $10! Rite aid is always short staffed and Long lines... rather Paty more at Baskin Robbins then buy ice cream here too... read more

Horrible Pharmacy! I scheduled my Covid-19 vaccine and have been receiving multiple emails and texts reminding me for 2 weeks, I get there today and they tell me I'm not in the system and I need to schedule an appointment. I gave them my confirmation number and even showed them the emails and texts, still no. That place is for the birds. I bet they don't even have the vaccine and just trying to get people in the store. read more

Horrible customer service now. When they were first open, they were on top of it. Now there's always a new person at the drive thru and the wait time is about fifteen minutes. If you are in the second lane to the right, they will take you behind people in the left lane. They tell you a prescription will be ready by 1 pm the day after you order online, so you drive over, wasting time and gas because prescriptions are NOT ready. Why is is that customer service is a thing of the past? read more

Never again will I have a prescription sent to this location. Worst experience ever. I had urgent care send two prescriptions for my son to this pharmacy. I called two hours later to check on its status and was told it was ready to be picked up. I arrived an hour later to pick them up and they only had one ready. When I asked about the second more important one they had to look for it and then said it had been put on hold and sent back because the dosage was not correct. I asked why it wasn't mentioned earlier when I called and they couldn't say. So they called and the doctor confirmed that the dosage was in fact correct but now I was told they had none and no other rite aides in town had any but that I could drive to Stockton or wait 4 days of a new shipment. I asked about finding a new pharmacy to transfer it to which she said could be done but the new pharmacy would have to reach out and ask for it to be transferred. I went down the street to CVS who had the medication in stock and they sent a request while I was there for it to be transferred and told me they would give me a call when it was ready. I called CVS after 2 hours to check and they still hadn't received the prescription. At this point it's an hour until closing. I called rite aide to see what was going on and the phone would ring and ring and ring. This was ridiculous, this prescription was needed that night, not next week! I will NEVER use this pharmacy again and you shouldn't trust them with anything important. Shout out to CVS for pulling through and doing the extra work to fill this for me! read more

I come here quite often for supplies which I need in my work. The prices are always right and the staff is always helpful when I can't find what I want. They are always willing to order items i require. read more

Rite Aid - a pharmacy with cars parked in front of it - Drugstores Near Me - Turlock, California

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This post and rating is not for the store but for employee JOSEPH. He greeted me and my wife with a smile and was friendly. He also made the both of us the PERFECT DOUBLE SCOOP ICE CREAM CONE you have ever seen. No mess. Nice and clean and handed it to us with a smile. Joseph, you impressed me and I hope Rite Aid reads this. On a day where most everyone is not in a happy go lucky mood (107° today) Joseph was! And I thank you sir. You should be proud of your ability to be friendly and inviting all the while making my ice cream cone PERFECTO!!!! read more

I just had a HORRIBLE experience at Rite Aid Turlock pharmacy. I was able to schedule a covid test online and waited 3 days for my appt. I arrived on time and the employee at the drive thru mumbled instructions to me and pointed to which end of the stick I had to insert into my nostril. I say mumbled because she was wearing a mask and I could hardly understand what she was saying. Anyway, after I placed the stick into the tube to give back to her I realized there was a fuzzy side. I asked her if I did it correctly and she said yes. I said thanks and drove off. I had a strong feeling something was wrong so once I got home I called the pharmacy and spoke with an employee who told me that I did in fact do it wrong just as I suspected but there was nothing she could do to help me. Basically I have to make another appt. online and wait another few days if I'm lucky enough to get another spot. How is this professional in any way? It's great that Rite Aid is offering this service but if your employees aren't trained to handle something as serious as covid-19, what's the point? If I was running the pharmacy I'd apologize and ask the customer to come back and take another test. A member of pharmacy should NEVER say, sorry I can't help you. Then what is the point of your establishment to begin with? And how hard is it to clearly say, fuzzy side up???? read more

I like the store a lot! clean inside easy to find things. The drive thru Pharmacy is super fast:) read more

Fast forward 5 years and this is one of my favorite pharmacies. I've never had to wait more than a few minutes and Jessica is very knowledgeable and helpful. As someone who has needle phobia, Jessica made my flu shot quick and painless. Definitely recommend this pharmacy. What a turn around by Rite Aid!! read more

Great pharmacy vs other options in the area. Nice pharmacist and staff. Wish the hours were a little different - later and earlier by at least an hour. Sometimes you need to get here after the kids go to bed to pick up meds for the fam. Overall have had a great experience with the pharmacy portion of this store. Very rarely have i had to wait longer than 2 hours. read more

Thirty icecream there is always good(: ,i went three days in a row! Then came ten mins before closing because I.was craving it and staff said I couldnt order. Havent been there since :0 read more

This is my first ever rating and review. This business is so horrible I felt the need. Horrible service and the worst pharmacy assistance around. I avoid this place at all costs. Every time I am forced to use this pharmacy I am always reminded why I use every other pharmacy first. One cashier to assist with checkout and they are always proving they try to go as slow as possible and avoid doing too much work during their shift. If I could select zero stars for a rating I would. read more

Good place to last minute supplies for school...

I was greeted by everyone and anytime an associate saw me, they asked me how I was or if I needed any help finding anything. Sarina is awesome and friendly. I'll be going back for sure. read more

I come to this rite aid all the time! The staff there are always helpful. My two favorite people to see there are joe and Kenny. They are always so helpful and nice. They do fundraisers all the time and the management is great. read more

Sells THE BEST ice cream...Thrifty Ice Cream. The chocolate is better than ANY brand I've EVER tasted in almost 50 years. Friendly staff, open when needed, clean. read more

this store never has anything i need. long wait time at checkout. kinda pricy. overall just a frustrating process to go there to get something quick since they never have anything i go there for. read more

I've gone to this pharmacy for 3 years to pick up meds for a chronic illness. Once a year there may be a slight adjustment but for the most part its the same thing. The guys have it down, even the pharmacy techs are great but the female pharmacist, Juna is horrible! She is dishonest, incompetent, ineffective and shouldn't be allowed to disperse or handle the medication. If she would lie (she didn't know the Dr's office called me to let me know they'd just spoken to her) about the time a Dr.'s office phoned her, what else would she lie about? I would assume that while this profession isn't one on one with a patient per se, you'd need to have compassion and utilize some common sense to perform a job such as this. I cringe when I see her working....the only time there's ever been an issue with my prescriptions, she's been running the show. The last time this happened the male pharmacist apologized and asked us to stay as customers. This Rite Aid is always clean and organized. I like being able to use the drive thru on the days I feel poorly. However, I can't risk maybe my meds will be available or maybe they won't depending on how big of a mess Juna makes of things. So, in conjunction with what will undoubtedly be a difficult night, now I get the pleasure of trying to straighten all this out first thing in the morning before going to help in my child's class for Halloween. Thank you Juna. Happy Halloween read more