So rude and disinterested! Initially refused to fill a prescription to take next morning until the following day, even though they open AFTER it was scheduled to be taken! The visible irritation and eye rolls when asked for help were an unpleasant touch. No wonder they have such poor reviews. AVOID!! read more

Went back the next day to pick up my meds since I couldn't get anyone to pick up the phone so I could verify they were ready. Arrived and of course they told me to come back in 10-15 minutes because they weren't ready. I asked her why they told me it would be ready the day before and the lady told me she didn't know she wasn't working. Awesome thanks. I emailed Pam as she asked and this is the reply I received: Hello Valued Customer, The 'customer.service@riteaid.com' and 'inquiry@riteaid.com' email addresses are no longer active. read more

Rite Aid - Empty chair - Drugstores Near Me - Puyallup, Washington

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My son had a work accident and we arrived in the evening but before closing but the pharmacist said she was busy with inventory and couldnt help us for an hour. When I insisted my son needed the medication she said to go to another pharmacy down the street. Unbelievable! I will never go to Rite Aid again! read more

This place gets five stars because of Florence, the most friendly cashier I've encountered at this store. I look forward to seeing her every time I come in. She's happy to help in any way she can and enjoys making conversation with customers. I appreciate that! And her work ethic puts that of her much younger peers to shame! Please give this woman a raise or something! She's so dang delightful! read more

This location is where I go after work or when I need to pick up something quick. If I dont feel like going into a bigger store then rite aid usually is good enough for me. The last times I have been in here after work to get some things I need I found the cashier extremely rude. Shes an older lady and I dont think she means anything by it. But her demeanor is a bit strange and it seems like she doesn't want to deal with you if you have more than a couple things that she has to scan. Its not enough of a problem for me to not keep coming here but at the same time sometimes you just dont want to deal with people who don't know customer service. I also have noticed how bare the shelves get and I find it strange because other locations don't seem to have that problem. read more

I have had the absolute worst experience with this pharmacy. The lady is the rudest pharmacist I have ever encountered. This has happened on numerous occasions. I really wish they would screen people who are actually decent in customer service. read more

Not worth getting large photo prints here. After deciding to print out large 8x12 photos for Christmas, we got our confirmation ticket mangled by the printer. When we asked how long we could expect our photos we were told in about an hour. We were glad they were going to take so little time, but when we returned we were told that photos of that size would only be available after a few days. We were told to come back on Monday. No big deal. But upon returning on Monday we were told no deliveries were made on Mondays and to come back the next day. Upon calling the next day we were told it could take up to 2 weeks for the photos to get there and that they might be there by Friday. We were a little late in trying to get the photos printed for the holidays but I don't appreciate being given the run around by employees that don't know what's going on with orders. Don't tell us to come back the next day if they won't be ready or you won't even be receiving deliveries. The staff needs to know what to tell people so we don't have to keep being told "come back tomorrow." read more

Could tell I was being followed the moment I walked in the door. I'm carrying several bags from the last places I shopped, considering there's some shady people in their parking lot. I don't feel comfortable leaving shopping bags in my car. I find several items I really enjoy, and the person following me decides to make it even more obvious that they are doing so. Being Latino I get stereotyped pretty often. Even though my chronic illness has lightened my skin to be almost see-through pale. Also, because of my medical condition, I look to be 18 not 32. So I try not to let it get to me when I'm being treated differently. I understand teenagers shoplift. I understand that that's the demographic they have to watch out for. But this young woman didn't even try to hide that she was stereotyping me. She gave me that "I know you can't afford that" look, when I had a handful of rare makeup finds that I genuinely was thrilled about. I got discouraged because she kept following me,looking at me as if I was some freak. I get so angry that I can't help myself. I usually can contain my feelings when being treated poorly or stared at in public. I do my best to ditch her, trying to convince myself she isn't stereotyping me. Trying to convince my self it's all in my head. If she thinks that low of me, I must actually be awful, right? I couldn't help it anymore, I had to know if I was crazy or if she really was hound dogging me like some criminal. I go to the back of the store, to grab water, my last item.I shove some of the items in my bag once I'm in the back of the store, to confirm she's following me on the cameras as well. I don't plan on actually taking them, and I pull them right back out, not even letting them hit the bottom of my bag. Right on que I hear her call for security over the microphone. I can hear her voice calling for security. I felt dirty even doing this, but I had to make a point. My self esteem had been damaged and I had to confirm my suspicions. I walk up front and then purchase my water. She asked where the items were and I directed her to the spot I set them down at. I added "I'm not going to buy things I don't need when I'm being followed". The other worker laughed. She looked sorry for her co workers actions. During the time I was there I watched 3 white teenagers stuff their pants with chips and drinks. And they walked out without a word. I usually pick my medication up from here. Usually $1000 worth each time. That's the minimum, sometimes my meds surpass 3k. I'm chronically ill and I struggle shopping as it is. My life expectancy is only a few more years. I use makeup as a coping mechanism and was very excited by the makeup items I found at this rite aid. I'd been looking for that specific brush collection for several weeks. It's sad I'll have to find them somewhere else. Like i said, shopping is already a strain on me. I usually only have the energy to get out once or twice a week. Which makes this trip even more devastating, since it's one of the rare times I'm able to leave the house. For now on I'll be sending my scripts somewhere else. I don't want to give that amount of money to this location, if they're going to condone this behavior. I feel really horrible after this trip. I felt like I was being chased by a mean girl in highschool again. But I feel too ashamed to bring my business back to this location. I work so hard on my appearance everyday because I'm aware being ill makes me look like trash. I'm heartbroken that no matter how hard I worked, she clearly thought I looked like trash anyway. Trash enough to shoplift. Trash enough that she ignored the three clearly 14-15 year olds stuffing their jackets and pants with snack foods. I'd like to say thank you to the woman at the register with the blonde hair. She was the one who giggled at my remark. She may not have heard it, and was probably just laughing because she's used to laughing at every customers dumb jokes. Trust me I get it I've worked retail all my life. I understand what being on auto pilot is. But I appreciate her putting up with me shaking vigorously while handing her my cash and change. I tried to give her exact change to limit the amount of loose change I have on me. But I was shaking so vigorously I couldn't even grasp my coins. I already violently shake due to one of my conditions. But after feeling like a criminal, and being so ashamed to be who I am, because I must be awful if she has such a hateful view of me without even speaking to me, my shaking was so severe I had to sit in my car for a good hour at the goodwill next door. Even after I took my medications. I came in in all designer clothing, jewlery, w a designer purse. And I was still stereotyped. I was still judged. I won't be returning here. read more

The pharmacy employees are extremely nice and helpful. Every time I call or have any concerns or need help, they do all that they can for me. read more

So after this pharmacy has been the one I use regularly, I get a prescription. They proceed to call and tell me it's ready, when I show up I have to wait another 30-45 minutes because you didn't have my insurance information? The manager was not any help. They either lost my insurance information or pulled some **** out of their ***. read more