Checked out the after Christmas sales at this Walmart location on Friday, 12/26/25. There were lots of other people looking at the Christmas items that were on sale for 50% OFF as well, so had to navigate and maneuver around them in the aisles to even look at stuff. Actually bought a lot of Chocolate, Christmas wrappers, a Big Christmas Tree, toys for kids, and souvenirs all on sale!!! Pretty good deals for all of the stuff we got. Browsing around was a little bit of a hassle since there were a lot of people, but we were able to find what we liked. The Checkout process was very good. The cashier was kind and super speedy. Very friendly and provided us with great customer service. read more

Walmart Supercenter - Department Stores Near Me - Puyallup, Washington

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Sorry but did I got in through the wrong door or was I in their warehouse. It wasn't inviting at all! And of course it's only Walmart, groceries, but at least I don't want to it to feel is heavy task to do. It was really a sad location. At least where the clothing and Easter things were. Not that easy to find things because there were no signs. I truly believe they were remodeling or something. It doesn't have to be this way. But Staff was very friendly and helpful :) read more

I was treated so rudely and direspected by a worker who was monitoring the self check lanes. Her name was Sarah. I was going to a self checkout with my cart of items. The store was empty and no lines formed at any of the registers. I was about to start checking out when the worker comes up and rudely says you need to go to a regular cashier. I asked why and she said you have 18 items 15 is the limit!! I said oh ok i will put back some items so i will be at 15 items. She looks at me and says very loudly and rudely "NO! you need to go to the regular cashier" I said well I am gonna put back some items and she said "NOPE!! I'M NOT DEALING WITH YOU and points and says GO!" just like that!. I was appauled at her treatment and the way she was so loud and rude...I said I am going to speak to customer service about this, she says "GO AHEAD! They apologized, said they know exactly who it was! (as if she done it to others) and that it will be taken care of immediately. They rang up my 18 items and apologized again and again. That apology shouldve been from SARAH.. No reason for her not to tell a person something in a nice way or learn some basic communication skills. Sarcastic and rude and ignorant worker ! Acting like some kind of prison guard. beware of SARAH read more

Manager on morning shift a week ago was taking unsolicited pictures of me and the employee ringing up my stuff and had nothing to say for herself. I had to go back today, unfortunately to get diapers for My son and a different manager was being extremely unprofessional to a couple trying to buy a car seat that was priced down under 1$ ! She was very disrespectful to the couple. It was not the couples fault Walmart made a mistake and 100% should have honored their mistake but instead the threaten this young family in front of their children and said they gave the police their description if they pay the price and walk out with it the police will be coming for them .... I absolutely do not recommend going to this Walmart. It seems like everybody in upper management is unstable and need a reminder of their TRAINING or in my opinion, a total retraining . I work with human rights ... this is just my experience recently. I really hope things will change for the better because this is a lawsuit waiting to blow up. read more

Walmart Supercenter - Self check out time and date car seat - Department Stores Near Me - Puyallup, Washington

Ew it's Walmart. Just save yourself some headache and go to a store that cares about you and doesn't send secret shoppers to follow you because you walk near the electronics section. I get this is Tacoma tho so I can't blame them to much, I just wouldn't shop here if I did t have to. Oh and they need to start accepting apple pay or gpay read more

Each time I shop here, all the associates are friendly and smiling! Recently, Tess and Cecilia went over and above the usual for me! Tess left her task on another aisle to help me reach items in the dairy case and Cecilia taught me how to check out. Normally you would say this was what they do, but honestly, they were great! Friendly happy, easy to work with. They enjoyed what they do. Kudos to Tess and Cecilia! read more

Walmart food delivery is a farce. The ongoing delay times leave you hanging as to whether the delivery will happen. Too many items are out of stock. Making substituted items necessary. Which usually cost more. Forget Walmart delivery. read more

One of your drivers delivered my items to the wrong door in my apartment complex. I got ahold of you guys multiple times, the regular call agents all see that my items INDEED got delivered to the wrong address. They sent it to their review team and apparently they hire the most unintelligent people to review stuff because according to them that is proof of delivery even if it is not your address. I am now out of almost $700 and also didn't get my items replaced. Walmart is a joke and I will be taking my business elsewhere. I spend $1000's at Walmart throughout the month but I will never shop there again. Hope you guys are happy stealing from 4 children. If I could give Negative stars I definitely would. I will be leaving reviews on every site I can to let people know that Walmart does NOT care about its customers. read more

The construction project is expanding to the front of the store! The floors are horrible nothing but concrete. They open at 6am SO I go and get a few things. No registers open none! I go all the way down to the Tobacco check out. There are three of them, standing and talking must be nice, not to work and get paid this was 6:20am! Poor service! The Walmart down Meridian is clean and inviting! read more

I'm not from the area, but I've been to this location at least a dozen times. The greeters are friendly... the store is always clean and I find everything I need (mainly in grocery) in minutes and almost always go with self checkout for a smooth experience from start to finish. I've had amazing customer service and I've had mediocre... where they've run out of bags or didn't offer to assist when assistance was clearly needed. I feel like most of the complaints for this Puyallup location are over a personal issue or one time experience rather than the pros and cons overall. The best time of day to get in and out is after 9pm for sure, but early mornings are great as well (and tend to have more team members to assist you). When I am in the area this is the closest Walmart/Supercenter to me and I always enjoy myself... you can't expect too much from any Walmart, but this one really comes through we it counts the most. The parking lot is huge though shared with several large major chain business like Total Wine, however the Walmart Superstore/center sits on the South half of the lot. The floors inside stay spotless, the layout while ginormous still does a great job at staying organized... with prices to match and beat the competition. read more

You have discontinued alot of your groceries and I will not be shopping in your stores anymore. I have always found my favorites at your stores, but since you don't carry them anymore I'll go to Fred Meyers for what I need. read more

I made a grocery purchase at self check out a couple days ago. My receipt didn't print so I called over the employee to reprint it. She sighed as soon as she realized she couldn't figure out how. She called over a team lead, who also couldn't do it. She just said "I can't print it cause the transaction just happened." I'm sorry what?? She didn't even apologize or ANYTHING. And also made me feel unreasonable for wanting her to resolve my issue and provide me with a receipt. Clearly people who consider customers an inconvenience. Oh and when I asked if she could call a coach over for help (coach is higher than team lead) she claimed she's the only one that would be able to figure it out. HA! read more

My son left his phone in a cart at Walmart on New Year's Eve and we did not realize it until we had gotten home. Shannon at the Customer Service Department was amazing and helped us find the phone in the bay of carts. Then after that miracle- we got home and realized we forgot have our groceries at self check out! Shannon once again was so nice and helpful and confirmed that the groceries were in fact left but they had put them back on the floor since so much time had passed. She let me go back and gather the missing items on my receipt. She has the best customer service we have ever received at Walmart. She was so kind and helpful and helped turn around a bad day. read more

If I could give ZERO STARS I would. This WalMart profiles good paying Black customers. Every time my husband goes to this store with (he is black) he is followed around the store by security. When I go (I am mixed race) I am not profiles. We both make very good money and do not need to steal out of WalMart. It is sad and ridiculous. We will not spend another dime in this store. read more

Took my niece to the bathroom and after she went to wash her hands the water was so hot it burned her hands i tried talk to someone for over 30 minutes to inform them it is set to high and was unable to talk to anyone everyone absolutely unacceptable read more

Walmart doesn't keep their word when it comes to ordering items through the website as far as upgrades. When you order an item and it doesn't show out of stock if they don't have it they are supposed to upgrade. How can an upgrade be two other items at the same price and same size??(See photo)... And as far as referring a friend... Why??? I have a brand new Safeway being built within a mile from where I live and they will deliver!!!! Will see if they are better than #Walmart.. read more

Walmart Supercenter - Refer friends....why - Department Stores Near Me - Puyallup, Washington

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The worst costumer service I've ever had. Been waiting for 45 minutes for someone to help me at the car stereo section and finally just gave up. I asked for help in person and called there phone for help and no one came. read more

This place is the worst! When did they move the year olds to self check out. This was so irritating. I ran in for 1 quick thing and it took forever!! read more

Walmart Supercenter - Door greeter filling in at self check out! - Department Stores Near Me - Puyallup, Washington

I bought a pair of cable tire chains this morning. Never opened them, never used them, never even peeked inside the box. Went to return them the same evening because I didn't need them, with receipt. The customer service rep stated she couldn't accept the return because my black zip tie was missing. I said, "what zip tie?". This zip tie never existed. I had looked through many boxes before picking out the right size initially and don't recall any black zip ties. But just in case my memory has failed me, regardless, mine still did not have a zip tie before I bought it. If this truly is their policy to refuse an unopened/unused item without a zip tie they forgot to put on, then shame on them. If hypothetically I had taken the zip tie off myself (still not using the item) and couldn't return it due to this "policy" then I would have been mildly annoyed but I would have quietly eaten the $55. But that's not how this story goes. Just giving a little warning to the masses before you decide to shop at this Walmart or get this particular item from a Walmart around Puyallup, WA. DON'T BUY YOUR TIRE CHAINS FROM HERE :) read more

The grocery pick-up service here sucks. I get the idea behind it, I pick up groceries for a disabled vet but at this rate, it would be easier for me to go get the groceries myself. Every time I come here, nobody answers the phone or they send me straight to voicemail. Every single time, I end up waiting for more than 30 minutes just to get checked in then however long to even get the groceries in the car. I have been sitting here since 5:55 and I am just now having someone walk up to my car at 6:30 after 8 attempted calls with my hazards on, because "I didn't see anyone registered for this bay number so I wanted to see what was going on". Never can find the name the order is under, I have to have the veteran send me his order number then magically they see the name. What a joke. read more

I came and bought earphone ask the lady to unlock she acted really wierd not satisfied

This store has by and large been a good and convenient place to shop. Due to recent developments in poor customer service and food handling, I made the decision to stop shopping here and left a one star rating with the comment that it was time to take my business elsewhere. Since that time, an assistant manager has been in touch to try and put things right. She authorized a refund on the defective food I'd purchased, which is a very good step in the right direction. Whether I continue shopping there or not will depend largely on how well the attitudes of the associates on the floor improve, but for now I'm upgrading my rating to three stars. At least I am reasonably certain that someone in the store actually cares about their customers. Thanks, Alexis. read more

I would give this place ZERO STARS. Michelle at customer service is the most unhelpful, disrespectful person I've ever encountered at any store. Instead of helping me she just gave me attitude the whole time and wasn't listening to anything I was trying to say to help with my return. I will never be purchasing anything from this store again. Ontop of that she is sick and not wearing any face protection!! read more

I hate wal mart so much. Only reason I even have to go here is when there is a emergency and our house needs something. Only place open late. I never know where anything is. Workers are always so unhappy and rude. There prices aren't any better then say Target. I would say to people just avoid this place read more

Walmart Supercenter - Department Stores Near Me - Puyallup, Washington

Ordered groceries from this store and paid for the extra money to have it delivered within two hours. 4 hours later, we finally got someone to answer the phone and a manager named Jeremy and he says "oh we cancelled the order" without even a phone call. This is unacceptable and will talk to my lawyer on this matter. They get paid to take care of the public and my time is just as valuable. Will be sending a copy of this to corporate as well, but doubt anything will happen with it.... read more

I love Walmart :) Always has everything I need. No complaints! read more

I always have a pleasant experience at this Walmart Supercenter. I just retired from the military after 32 years and I have made Puyallup my home. The staff have always been kind and courteous, especially the pharmacy, customer service and bakery departments. The store has always been clean and organized whenever I shop there. read more

Understaffed. Consistently and at all hours. Never enough checkers. The liquor cabinet is great, simply push the call button, then finish the rest of your shopping. When you return, an associate may be there to assist you. Just picking up a a few items? No need for shopping baskets. They cost the facility that makes millions of dollars, literally every month, too much money. Yeah, an associate actually informed me of this. That said, this place sucks, and I avoid it, even go out of my way, anytime I can. read more

The self checkout lanes stink!! Constantly asking you to remove items that have already been scanned. 2 times in a row the last 2 weeks. Then to have to wait in the slow regular checkout lanes is painful. Management get it together!! read more

So far, this location is good. Has pretty much everything you need. I, myself, truly dislike going into any Walmart locations. My time is very precious & few when u have so much demands in life. Therefore, I can say that the online order works great for me. I leverage my airline mileage & make the purchase on their web portal (United/Alaska) & select delivery to my home if not in a hurry or if pick up in store if I need it fast. So far.....I love this convenient service!!! Just go to the rear section of the store (photo shop there too), you ring the bell & an employee comes out immediately, gets your order & scans it & you are out the door in less than 10mins. It is soo cool. The only downside for delivery to your home is some items may not be available & some may be shipped to your local Walmart for store pick up. I've experienced that already & it was inconvenient. Parishable/Grocery items not available for online orders. An employee told me they are tweaking that part & will improve soon hopefully. read more

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I don't not like this lady Karen who works at this Walmart should not work here she's rude and disrespectful. I don't want someone bagging my stuff at Walmart who is going to be disrespectful and rude to the customers. I was in the cart for one but I was not doing anything wrong I don't weigh a lot and I have a bad back. She told me to use the driving carts I don't want to use one of those because they are usually taken up by the elderly. I was by a lot of associates they didn't say anything. I don't see the problem with it when someone wants to do something so they won't fall because of their back because of walking to much. read more

I'm tired too. I'm tired of snooty progressives conducting their little "get Walmart" campaign. Walmart is good people. They make my medications affordable, doing as much for low-income family as any government program has done and without the humiliating process of signing up for government programs that keep you trapped in poverty. My wife is disabled and they always have a cart for her to ride in and if there isn't one available, they contact us as soon as they do. The people are polite. Yes, you may have to wait on the 70 year old man with the bad knees may take a little time to get your package off the top shelf, but I can wait. His Walmart job is helping him supplement the drizzle of Social Security he gets. If you dislike going into Walmart, you're probably a snooty jerk and we Walmart regulars would just as soon you take your business elsewhere so we don't have to watch you wander around the store with your noses in the air. Thank you Walmart for an enjoyable and most importantly, an AFFORDABLE shopping experience. Pay no attention to the political activists making one star reviews. They get paid to do that. I know because I followed up on one of those ads on Craigslist. It's a political hit. read more

Went to spend good money here and was greeted by a security guard following me throughout my entire fucking trip. Any way to chase a paying customer out the store any faster? I will take my money to target across the street where I don't get profiled and actually get asked if I need any help read more

Walmart is Walmart. This one had nice people. There are petitioners at the doors mid-representing what they want you to sign. BEWARE. I complained to the manager but it was pretty obvious she wasn't capable of understanding. The guys eyeball you and cater their appeal based on a judgement call. My guy said his petition was about veterans jobs. Bull. I asked to read the petition, and they had no information. I went to a different door, and he had a copy of the referendum. It has NOTHING to do with veterans or vets rights. read more

The longest LONGEST lines. Slowest checkers. Open more check stands when the lines are wrapped around each other!! If the parking lot is full, don't bother. Go to Walgreens or 7-11 for a few items. read more

If I had a choice, I wouldn't even rate these people with one star. I accidentally left some things in a bag at the register a self check out when I got home I looked for them and they weren't there by the time I got done looking, they were closed. I called them first thing in the morning gave my description what I was wearing Everything and the items that were missing that I had forgot on accident now taking mines at I suffer from neurological damage so I don't speak well at times and I don't walk well either. I am a disabled individual. I got nothing but a fight from those people at the store Melissa the lead in the morning, telling me that I wasn't even there at the store, saying I needed to provide a receipt and I paid cash by the way, I told Melissa that I couldn't find the receipt and without the receipt I was like obviously couldn't get any help. Well my husband found the damn receipt with the items on it that I have left in the bag and you can tell by how the receipt and the food and everything was checked out that I had left the over-the-counter cold medicines and my husband's Valentine's Day present on the bottom, so two separate bags I left the bag $77 worth of stuff. All I wanted was to get it back they fought me and fought me and I went in the store by myself with the receipt and they still told me no that they didn't see me on the camera at the checkout that and I showed him the time they said oh no, they didn't see me at that time. Well, they wouldn't of known that unless they check the receipt so they were just lying, the manager Jason never ever came down to deal with this. He never came down. He sent that broad Melissa well I called my mom I'm in the middle of having a seizure because I have neurological tremors and seizures and called her and told her what happened and she called corporate and they gave her a specific number to, give to Walmart to authorize the few items that I had accidentally left. Now I have memory issues because of my neurological issues and they are getting worse and I do get ups set because I can't remember the words I need to say I fight sometimes even being alive I guess anyway they treated me like garbage and with an attitude that you wouldn't believe They refuse to help me and my mom got a hold of corporate and said take that number in I did they didn't care about it. I had my mom on the phone with me on FaceTime she saw everything and how badly they treated me and basically treated me like a thief and they said that we don't do this. That's your fault for leaving it there at a self check out well I don't feel that I don't feel that that's my problem. I try to just get it taken care of as soon as I could and this is what happened now at the end, corporate called and reamed on them and so I did get to go back and get my few things that I had forgot in the bag at the register I didn't pick up anything else I didn't steal from them I took them off brands like I had originally done on the receipt everything I took it up there she threw it in a bag. Her name was Judy by the way the night lead and said, just so you know this is a one time thing and we don't do this because you're messing up our inventory I think the ADA would like to know how Walmart treats their people up here I not even said one harsh word I can barely speak so here's my big fat zero to you, Walmart you don't get even a star if I could not punch a star in review, I would I will never go back there ever regardless of whether I got my items returned. Thanks to my mom calling corporate in Bentonville Arkansas. I'll never go back I'll never be treated like such a second rate citizen where is the compassion and where is the empathy and to make things right isn't that a motto? I don't know maybe I grew up at a different time but I've never been talk to you so crappy in my life as I'm having a friggin seizure in the store. All I can say, is wow shame on you, shame shame on you and trust me. Karma is a very strong thing and very real and you may be in my situation one day where you're sick and you can't remember things and you can't speak hardly and you can't walk because you can't hardly feel your legs because you can't pick them up and what if it were you tell me what if it were you guys I bet you feel just like I did like a hunk of garbage I'm done, but I know this never again. Will I walk through that door ever changing all my prescriptions to a completely different company everything and I will tell anyone anywhere do not go into that store and hopefully you'll never have an issue because you'll have to deal with those fine people that's fine lead managers that don't give a crap read more

just got two pairs of eyeglasses want Lashonda and the team how helpful they are Thank you again

If I could give this Walmart is zero in Starzz that is exactly what I would do. Over a week ago my parents went to Walmart in South Hill, they put an order for 50 piece chicken. They went to go pick it up this last Friday they told him they couldn't fill their order. You need to check if you have enough item before you take an order. And if by chance you sell too much before that day comes referring to chicken, you need to get a hold of your customers and let them know you cannot fulfill the order. This is the worst customer service I have ever seen in any department stores do not go to Walmart and Southhill. Talk to the manager she said she didn't see anything I called Bull sh&$ on that. I worked at a Walmart in Eagle River Alaska, if our store manager ever seen something like that that person would not be around. Do not go there. The first two gals that I spoke with in the deli today April 20 I could not understand at all and I asked to speak to a manager they said there was no manager there. Finally a manager did get on the phone. They did not offer to make it right for going all the way up there and not having anything to pick up. That's not how you place orders Walmart get it right dang it. You need to get your act together and I'll be on the same page. Our family is taking our business elsewhere and so should the rest of you lousy customer service!!!! read more

My order was just 5 items. A 12 pack of beer, 2 bottles of wine, a half gallon of milk and a blueberry pie. 4 items were reported "not available"...the beer, 2 bottles of wine and the milk. I received a Blueberry pie, cost of a little over $4. I was charbed $42...for the total order. The "dasher" xame back to my house apoligizing that she could not move on to her next delivery because my order originally contained alcohol so she needed to see my ID. Good job dasher Sandy with a Texas number... read more

worst customer service ever there's no one to help you when you need something and when there's one they're super slow and rude.