The pros: -Free Parking -Close to home -Yummy Ice Cream and cheap too... -Sometimes (by sometimes I mean most of the time, the people in the photo area don't know what they are doing... so they charge you less.) The Cons: -There's always someone outside askin for something.... -Lines are long so don't go there if you are in an absolute hurry... -Dirty bathroom -The ice cream is good and cheap, BUT go their willing to wait that is the catch... its cheap but they take a looooong time.... -oh the bathroom, steer clear, i think if you go in the parking lot it might be cleaner.... I think that about sums it up folks read more

What's the first thing you would do if you find your car's been towed from a store's parking lot and the tow company, which the store *contracts* to use, won't tell you where they're located? Well, you ask the store management to provide the address on their vendor's behalf, Right? That's what I did! Except that I (a paying customer) looked like the woman from Psycho hitting the Rite-Aid glass doors that had just been closed & locked to get one of the 3 Rite-Aid reps' attention. Their janitor smiled at me and partially cupped one ear as if to motion he couldn't hear me, when I know damn well he could. It's late at night, I'm in a city I'm not familiar with, in a business dress, bawling (I didn't know what else to do), and their staff refuses to open the door just so that I can get the address to where the tow company that *they* have contracted is located. I could have had a friend dying in the parking lot, and they wouldn't have known because they wouldn't even come to check and see what the dilemma was. I've never been so disappointed in humans in my life! It was so selfish and uncaring, and it only made me more emotional. As for the store itself, it is older and like every other Rite-Aid, everything is overpriced. Bought $15 batteries and thought I'd be calling a night. Nope. Rite-Aid Management: I would consider using a new towing vendor. We called A & A Towing and the woman hung up on me 3 times when all I needed was an address to get the car!! I had to stay in Long Beach overnight... a foreign city to me! And your employees couldn't be decent and open the door to ask what I needed. I wasn't banging for ice cream, trust me! I love your mint n chip but not enough to cause a scene! read more

Good beer deals...yey. If you ever go to this Rite Aid make sure to pick up some razor blades so you can satisfy the urge to kill yourself when you get to check out. read more

Busy all the time. 2 cashiers with a line of 10. Never enough cashiers. Why are there no self-check out lanes? Why is there not a security guard? This Rite-Aid is on the last of my list when I need something quickly. I rarely shop here because I know I will be standing in line for a long time. read more

Their pharmacy is a billion times more competent than my doctor. -thank you! their prices are decent. Average for a drug store. They offer parking (with permit) after their store is closed to neighborhood people. THEY ARE SO AWESOME!!!!! They exhibit a deep sense of community. I appreciate this business so much. Special Kudos to their manager, Sonny. Treat him nice if you see him, please! read more

My friend and I waited to get some Rx's, got some batteries, and post cards. Took about 1/2 hour. During that time our car was towed from THEIR PARKING LOT. NEVER go there EVER if you value your car. We got our car back within 1/2 hour after taking a cab across town but it cost over 300.00 to get it out. We showed them the receipt from the store, and they didn't care. NEVER shop here if you have a car. -SVJ read more

Great selection. Prices are fair. Ice cream is amazing; specifically rocky road and pistachio. The line can get really long at times. That is the only downside. Otherwise great store with a great location. read more

This store is close to home and it's clean so I do come here often. I don't like that there is ALWAYS someone outside asking for money, either "charity" or otherwise, it's a little annoying... I was there on Saturday afternoon-ish, while I was in line there was a man at the first register but facing the line and seriously he was looking like a damn creeper! There were two ladies in line behind my wife and I overheard them calling him a creeper too so I asked them if they were talking about the same man and they were, seriously he was pulling out his cell phone and pointed it directly at us in line and appeared to be taking pictures while his wife was paying, so crazy! Not to mention the other weirdo we all saw in the Cards isle which is right behind the customer line, he too was with his cell phone out appearing to take pictures. I don't know what was going on in the store at this time, I was just happy to leave! I know stores can't really do anything about who comes in and out but maybe they should have security or something afterall it is next to Bixby park and we all know what kind of people are sometimes lurking there... read more

First off I Love the workers and their customer service and their vibe. This review is strictly only for their photo department. I just went on a giant camping trip with some old friends that I havent seen in awhile, and had 10 rolls developed at their photo. What I got back was 7 rolls, streaky scans, and a bunch of grainy scans that turned out clearer when i took it to a friends scanner. They also lost 2 of my rolls, and told me that 2 rolls were blank, and didn't have an explanation. I've had trouble with their scans before, but now I've just lost a bunch of pictures and memories from and important important trip, and basically sucks major balls. If this was the case they couldn't have called me, or told me this when I picked up my pictures? And why was I charged for the 10 rolls then? Please, if you have very important pictures to have developed, don't take em here. read more

I live walking distance, so I am there weekly and the customer service has always been great even though there is almost always a long line, they get everyone through fast and with a great attitude! Now with the remodel and being open 24 hours, its a great place to shop! I have always had a really good experience when I shop there. read more

I'd have to give this store a solid 4.75 and it's interesting to see there are some mixed reviews because as much as I go there ... I can't say I've ever had a bad experience with the store or staff. As a matter of fact the only reason I'm writing a review is because the staff (for the most part) are exceptional! Seriously, they alway great you and are super friendly at check out. People are so quick to write a negative - I thought I'd share my experience. It just appears the store is run well - from the "higher ups" and or management. I'm not sure who the manager but there is a lady there (I think hispanic) and has her hair up and wears glasses - I think her is Eveyln or Evie ... something like that and she is always seems to have things running smoothly and she is managing staff and checking customers out. She just seems like she running a tight ship while being friendly, courteous and professional. Hats off to her! Not sure I got her name right but she has to be the manager. read more

If I wasn't desperate I would never come here again but unfortunately convenience prevails. I've seen management treat the homeless like they are garbage, calling the police and saying they are harassing people (when they are merely standing outside literally greeting people. They have NEVER asked me for a dime, all I've ever gotten is "Good Morning") - did we not learn anything from the brutal death of Kelly Thomas? I think they are interested in this type of lawsuit. I've also heard THE SAME MANAGER use profanity openly in front of people (obviously me) and he assumed I wasn't there. I'm in the Human Resources field and I can tell you.. BIG NO NO. Besides desperation, I come back because most all of the employees are the nicest people on the planet. There is one girl that I wish I could just bottle up her enthusiasm and friendliness. I need some of that! I've seen her at work practically dying with the flu and she was in such a good mood. We need more people like her in the world. Rite Aid, get your promotions right.. Nobody wants a grumpy downer as a manager. I've seen a lot more capable people there. read more

Pharmacy review: I'm giving 3 stars because Gloria and all the pharmacy techs are kind, funny, and awesome human beings. They're clearly doing their very best to keep this ship afloat, but this pharmacy system is broken. Prescriptions are never ready at the promised time. Never. It's always hours or days late. When the doctor calls in a new prescription, they don't fill it until I call them to ask what's up. Sometimes it's the next day, and they haven't even started to fill it. When I have automatic refills on file, they still fill them late or are out of stock (even though it was a scheduled, automatic refill, so shouldn't inventory be planned accordingly?). I've been going to CVS lately because they have a much better app/website to track your prescriptions, and they're just far more reliable with promised time and inventory. But I like the people at this pharmacy, except the pharmacist herself who can be rude at times. She once shouted at me from a distance (there goes privacy) that they never transferred a prescription without even listening to what I was saying, until one of the techs showed her on their computer that in fact they did. Kudos to Gloria and to the other techs. They're the reason I still come here. read more

When I first moved here I thought "oh great there's a rite aid right down the street that'll be so convenient." Little did I know that every trip there NO MATTER THE TIME would consist of standing in line for 30 minutes. Never fails. Employees don't care read more

I came in here for some ice cream. The store was definitely under staffed. The line for the ice cream took about 25 minutes to get through. There was long lines at the cash registers. And there was angry customers standing around confused. The cashiers weren't really attempting to make the situation better. The ice cream was amazing though! read more

Staff is always friendly. I go here for random shopping when I don't feel like driving to target.

I live right across the street from Rite Aid, and I'm always forgetting to buy at least one thing at the grocery store/Target. Although Rite Aids in general are a bit pricier than your average Target or WalMart, it's small, neighborhood friendly, and things are always easy to find. PLUS, Rite Aid always satisfies my ever-so-often ice cream fix, with some awesome Thrifty ice cream. The cashiers are always great, and I generally find what I'm looking for! Thanks, Rite Aid! read more

Old number 7, jack daniels(both friend and fo) 750ml gift pack with 2 very swank glasses for $16 buckaroos! ! ! ! ! Wooo hooo. Outstanding xmas gift for that special lush in your life. Jacky d, j-d, danny j, jacky, jacky oh, jackson, that wild sauce that makes me wanna go jogging at 2:30 in the morning in my boxers with one slipper on. Oh yeah...... But wait! There's more. Right now for the holidays, when you use the rite aid member card thingy ma pop, you get credit towards your next visit. I spent around $65 bucks on some expert gifts(whoopy cushion, purple snuggie, jack daniels gift pack, wrist rocket and other assorted stellar doodads) and received a $10 discount on my next purchase. Nice. Nice. They have bunches of stocking stuffer gift specials right now minus the crowds and lines of the mall. And then there's the ice cream counter...... read more

My friendly neighborhood Rite-Aid! I'm here a couple times a month and it's always a great experience. Clean, bright, and open 24 hours. What's not to love? The pharmacy staff is a hoot! I come here so often they know me on-site and always greet me warmly. Like any other Rite-Aid they sell just about anything you might need from ice cream to booze! Unlike other Rite-Aid stores they're located in a historic building with a nice facade across the street from Bixby Park and walking distance from Ocean Blvd and the beach. Awesomeness! Check them out for sure. I think you'll like it. read more

SO FREAKING SLOW PHARMACY!!! They shouldn't say how long something takes and then do double that time for what it actually is. Just don't say anything at all or tell customers longer. Poor customer service. read more

Holy cow! Went in for an ice cream on a whim, and John helped us out. Give that man a raise. He actually made my night! 10/10 would come back just for him and his kickass attitude! read more

I came to pick up a prescription but the pharmacist was on lunch break and no one could give me my meds. Had to wait 30 mins for her to return along with other customers. This pharmacy is terrible. read more

Nice guys in the pharmacy...usually they can have your prescription ready within 15 minutes...I just drop off the prescription and then walk around the aisle...checking out the buy 1 get 50% off deals...sort through the greeting cards {I'm such a sap sometimes...I love the cute little sentiments they have inside} and parking is never a problem The only con is that the parking lot is usually full of vagrants... read more

Everyone is always quite pleasant. I have to say though, the photo station could be upgraded. I tired using my sim card and USB and was unsuccessful each time. I swear I'm computer/tech literate. :) Love the store revamp! read more

All I can say is god bless this pharmacy and by that I mean miss Sandra who's been there for me and husband through the years... she's the most caring person in the universe... I really hope the company appreciate her as much as we do.... MISS SANDRA you make rite aid shine read more

This review is purely for the pharmacy. Not all Rite Aid pharmacies are created equal. I swear every single staff member and pharmacist are the nicest people you'll ever meet. They are incredibly helpful, friendly and go above and beyond the call of duty for a patient. Thank you for being consistently amazing! read more

Love this store has great deals and everything I need. The customer is great also. Clean with bathrooms. The app is easy to use in store

The only reason I come here is that this is the only market within walking distance. I really dislike this store, because of all the reasons other fellow yelpers complain about, and them some: excruciating slow lines, incompetent management, avoiding eye contact with the homeless people that are always there as you walk in the store..etc. I've also noticed that it seems that the more ghetto a store is, the higher the prices are? And all I have to say is..the prices are kinda high. I love their chocolate malt ice cream, though. :) read more

They are horrible with the phone. I called them to ask a simple 30 second question but they put me on hold for almost 10 minutes. I was getting tired of waiting so I called again and a manager picked up and put me on hold again for about 8 minutes until a different manager answered just to hang up on me. Rude! My question was if they sale clothes. Why couldn't they say yes or no? Simple! read more

This pharmacy is routinely disorganized, impersonal, and slooooow. If Benzer was open on Sunday, I'd never come here at all.

The local watering hole! Ha, just joshing. It is where I go to get my drink. Wine, beer, straight alcohol, and other spirits. It is the only place around Ocean and Cherry that is walking distance in which to buy liquor. OTHER THAN THAT... it is your typical Rite Aid. great Thrifty's brand ice cream, but I swear it used to be cheaper for a single scoop of ice cream. Just newly remodeled, veerryy Nice! The staff is friendly and helpful. There are always people outside begging for money or booze or whatever. But I love it. I don't know what I would do if it closed or moved. So let's all hope that never happens. Well, as long as I live by it... read more

I feel compelled to write a good review to counter those who live in the "gayborhood" who wrote bad reviews because of the general ambience including unsavory characters hanging around and in the store. Dudes, if you live here, then you know this area is a lowclass shithole! Most other businesses around this corner are dive bars and stores selling only liquor and junk food. I have found the service and the people at this branch very good. Of course, due to the lack of a normal grocery store around, it'd be nice if they had more real food, but who besides me would buy it? They are well stocked for normal Rite Aid stuff and the staff is very friendly and helpful. read more

Probably the longest lines I've ever seen with always 1 maybe 2 cashiers if your lucky! This place is located in very high traffic area so you would think Sonny the manager would have more cashiers to help move customers through quicker! Being it's the only place within walking distance we're all kind of stuck shopping here! Just give yourself apx 20 minuets to wait in line! Some cashiers even have to use 2 terminals to ring people up at the same time...I don't understand how a store this busy is so mismanaged...very rude staff, mostly all the girls that work here look like they hate their jobs! Zero stars read more

Lots of unprofessionalism at this rite aid lines are always long and they have a theft problem. I recommend another rite aid maybe in 2nd st. read more

I came into the pharmacy to fill my prescription. I recently lost my health insurance of 26 years once I graduated school. The doctor warned me the prescription was going to be costly without any aide, of course the pharmacist proved her right.... $220+ for a couple of pills.... THANK GOD FOR SANDRA!!!! I don't know what she did but she got the price down to $91!!! I didn't ask questions but started crying instead. I was fully able to pay the original cost but the gratitude of people these days are near and far. Thank you SANDRA! I am forever grateful to you. read more

Absolute worst place to fill a prescription. Will not be sending my prescriptions here any longer. It took Over 3 hours after my prescription was called in to actually have it filled. I really needed it ASAP. I recommend filling prescriptions elsewhere read more

I asked to use the restroom it was an emergency as in I can't hold it any longer. They said it's our policy that restrooms close at 11pm. No such policy listed/posted any where so I assume it's made up. I offered to buy $50 worth of stuff if I could use the restroom Maly said no. Security thought it was funny and said you can piss in the parking lot corner. read more

Went here to pick up a prescription for hydrocortisone. It wasn't ready 5 hours after the script was called in. Apparently they needed clarification from my medical provider. OK, fine. I go back the next evening - 27 hours after they received the script. They were JUST working on it. How long does it take to slap a sticker on a jar? To make matter worse, they were trying to give me used medication! The seal on the jar was broken, foil creased showing it had been opened, and the remnants of the previous patient sticker was on it. So they said they'd get another one from another store, come back tomorrow. When I get the the next evening, IT'S THE SAME JAR! (After I pointed this out, they went to get the other one to prove me wrong - except they couldn't find it, since you know, I was right.) I question the legality of selling USED MEDICATION. Needless to say, I'll be taking my business elsewhere. read more

I don't know about all these folks who claim to come here all the time because I never see them here, but I do see Julieta who is a sweetie in the Pharmacy, and Jermaine, who is the nicest guy you will ever meet at the ice cream or anywhere else they need him. I know people say that there's always a line, but I'm usually in and out pretty quickly. Thanks, neighborhood Rite Aid! read more

It's Tuesday night, July 5th at 9:55 pm. There are 15 customers in line with one cashier open. The staff themselves are pretty nice. Always friendly but usually tired and overwhelmed. The employees are great. What the heck is going on?! The manager has a bad attitude and doesn't seem to care about anything besides the end of his shift. This wait is ridiculous and this store isn't that great. Help! This type of thing is happening more often than not. read more