If you are looking forward to a great place to shop local and unique gifts, this is fantastic…read more When it comes to prescriptions however, we have had NOTHING but problems. Auto renewels never happen, resulting in withdrawals and frantically trying to get a refill ASAP. They always say ,"We can set you up for auto refills" and it never happens

This is a great local drug and gift store especially if you're looking for something one of a kind…read more The items are a bit more expensive than a regular drugstore, but they are ones that you might not find anywhere else. I liked that this has been a local family-owned store for a long time and they have some good sales during the holidays. The people working there seem pretty nice and they often hire teenagers for their first jobs.

There's no way to fully describe the service, professionalism, and expertise provided by this…read morepharmacy. I did not know about this pharmacy until recently and we are so impressed. They go over and above in providing personalized service. And Rasheed, being the experienced pharmacist that he is, knows his customers and their needs. I absolutely cannot imagine going anywhere else! Plenty of parking in the back, both front and back entrances.

I cannot say enough amazing things about this place and recommend them wholeheartedly! The staff…read morethere know you by name and you can call them and have a real person answer the phone. You don't run across this sort of service anymore and can promise you will not be disappointed with being their customer!!

This is the best pharmacy I have ever had. It's conveniently located in the Virginia Mason medical…read morecenter and the lines are usually really short. Generally takes about 5 minutes to get my medication. Today I was in there and the customer in front of me couldn't afford their medication. The employee went into the back, came out and told her the staff would be paying for it. Pretty cool.

Discovering Family Pharmacy has been such a relief from our endless frustrations with Walgreens!…read more"Mo" and his team are so lovely to deal with - always going the extra mile to ensure our prescriptions, however specific, are filled quickly, with timely text notifications to follow. Indeed our Regence representative cited Family as her choice over Walgreens or other chains hands down. We agree! Thank you FP - we're so grateful!

The audacity of the pharmacy employees to be as absolutely rude as they could possibly be is…read moreinsane. It feels like they go out of their way to make sure their customers know their customers are inconveniencing them. One pharmacy tech, whose first name starts with a J, not long ago, spent forever ranting about how much he hates his life and how he would off himself if it wasn't for his cat. No lie. Tonight was just the last straw for me as I waited at the drive through for 15 minutes before even being helped at all other than one time when they said "we'll be with you in a few minutes". The pharmacy staff is appalling and just one more example of why Rite Aid will eventually go completely out of business. You know who's great? AMAZON PHARMACY. I'm completely done with them.

This pharmacy generally sucks. The staff ranges from kind and polite to snotty and irritable, and…read morethey're consistently understaffed. They're not afraid to tell you how understaffed they are, I've been told it's a miracle my prescription could be filled same day at all. If they'd staff their pharmacy correctly they might actually be decent, but I have lost hope that this location will turn around and I'm trying to take my business elsewhere.

I drove up to Aurora to find something here that I could not find at Fred Meyers in Lake city. I…read morecouldn't find it here either. I did pick up a few things, had to get the shampoo unlocked. The arthritis cream I bought and paid for was about twice as much as the price on Amazon. I'm trying not to support Amazon and trying hard to support local stores even if they are a chain, but the prices are just too high. Also there were Drug addicts stumbling all over inside the store and outside the store the entrance. I'm a liberal and I'm all for mental health coverage, but this guy was falling and knocking things off the shelves it was pretty bad. At least have a store clerk assisting them so they're not out of control and falling over within the store.

Couldn't stand this site over 20 years ago when they messed up a prescription. Went elsewhere…read moredespite this is closest pharmacy to my home. However, revisited this site again for my C19 2nd booster in April and my faith was temporarily restored, especially with the frazzled pharmacist that day. Had an appt for another type of shot this morning, only to find out it isn't covered. Useless website omitting this fact. And $205 out of pocket. Plus a whopping side of cold attitude. Contrary to those upbeat Walgreens ads on TV. No thanks! Wow...NEVER again! Avoid this particular Walgreens at 145th/Aurora in Shoreline for your immunization needs if you have Molina insurance coverage. Just saying.

Good selection. Good quality. Good prices. I hate self checkout but there's always someone around…read moreto help. Their "buy five items with the same color tag," all spread throughout the store, and get $1 off each item is a lot like an Easter egg hunt. A little maddening but I only buy things that I can use and I rack up a lot of steps. Not a bad thing for an 81 year old to do. Probably not for busy people. Digital coupons are a pain but you just have to ask for the cheaper price at checkout.

The pharmacy staff are amazing. Patient, knowledgeable, and friendly. Amazing experiences.read more

Always top quality service. I've been a customer of this location and other Rite Aid stores since…read morethey acquired Pay-N-Save via the acquisition of Thrifty Payless in the 90s. Rite Aid has never made an error with my prescriptions, never overcharged me, or flogged me off. It's heartbreaking to see so many jobs lost and the glut of vacant stores. All due as a result of corporate failures. I was shocked when Rite Aid moved to acquire Bartells. They were in no position to burden themselves with more debt and responsibilities. Rite Aid acquired Thrifty Payless after Thrifty tried to borrow their way out of trouble. Rite Aid knew better than to repeat that mistake. They literally witnessed and took advantage of Thrifty foolishly burdening the struggling company with more debt buying out virtually bankrupt Thrifty Payless/Pay-N-Save. It is impossible to borrow you way out of debt without a viable plan. Expanding the footprint of struggle stores only results in rapid collapse. I don't know how the acquisition of Bartells went through. Two struggling pharmacy chains - drowing in debt, with suppliers cutting them off, are supposed to magically merge into a debt free company? Nope. A 10 yo peeking at their books would have said this is insanity. Especially given the state and demands of their aging stores and seriously burdensome payroll demands exacerbated by pandemic induced record inflation. Add to this consumers shifting to free delivery of copay free meds via insurance company subsidiary pharmacies, cheaper meds with free delivery via Walmart, Amazon, and others, and the general shift away from brick and mortar. Without significant investment in home delivery, Rite Aid could never climb out of their debt hole. The financials and operations at CVS are unknown to me. What I do know is, If they do not have the infrastructure to provide free home delivery at competitive prices, I do not see their standalone drugs store surviving. Consumer loyalty has given way to convenient and cheapest. Which to most under 40 is Amazon, and to a lesser degree Walmart. Tragically, Amazon can afford to undercut everyone. Regulators need to break Amazon up. They're destroying local economies. I'll save that for later.. afterall this is a review of now defunct Rite Aid. Haha

I came here with client to pick up her medication otherwise I would have never stopped here to…read morepurchase anything. Very dirty, lots of empty shelves and not friendly employees. I do not recommend this location. The customer service is very poor. The front end cashiers do not speak or engage with you. The pharmacy team is a little better - they speak, greet and thank. They did have cool displays today I'll share because I had not seen them anywhere. Yeah a positive! Lol

With the closure of Bartell Drugs, Fred Meyer, and Walgreens, Lake City has become a pharmacy…read moredesert. Enter Safeway. This particular store is the best of the inconvenient options available. Yes, they're understaffed and you'll probably have to wait. But they are trying.

Don't blame the workers. They are friendly and helpful when they can be. They are doing the best…read morethey can with a system that is trying to cut costs and maximize profits. Generally they have my prescription right, and if it's off they contact my doctor in a reasonable amount of time. The line can get long because they aren't staffed to deal with all the issues that come up, and for vaccinations. Good luck finding a different pharmacy that is actually staffed at the right level.

I am a physician, and my experience with this pharmacy has been unacceptable…read more Whenever I call, I am unable to reach a human directly and must leave voicemails, waiting for a return call--often at inconvenient times. When attempting to fill my own life-sustaining insulin prescription, the pharmacy failed at multiple levels: they submitted incorrect prescriptions, miscommunicated with my insurance, and sent prior authorization requests to the wrong doctors. When an insulin prescription was denied under my plan, they informed me that the cost would be $1,941.99-- for a single month's supply. (see the photo) Rather than taking responsibility, they deflected blame onto the doctor and the insurance company. While both may share some responsibility, the reality is that I was left without insulin for days. The system is fundamentally broken. The pharmacists appeared to be doing their best, but if they are understaffed or overwhelmed, CVS must address these operational failures to ensure patients receive proper care. I stood in the pharmacy, staring at the medication I needed, but was forced to leave empty-handed. What was I supposed to do--go home and skip meals? Risk severe complications? Die waiting? This isn't an isolated incident. As a Type 1 diabetic, I have endured this same struggle every few years, and after a decade of systemic failures, I will no longer remain silent. The sadness and rage I feel for the non-medical person who is trying to navigate this rigged obstacle course is heart-breaking.

Never again for CVS!!!…read more This is 1 of 2 pharmacies in my area offering this year's Covid vaccine. The website made multiple glitches while I was trying to schedule an appointment. When I finally got the appointment made, my husband received a phone call to inform him that our insurance wouldn't cover the vaccination. The phone rep started off the call by asking him to confirm his birthdate, without explaining who she was or why she was calling. He had to ask her who she was and why she was asking for this data. When informed that the cost would be $245, he cancelled. I decided to call the pharmacy to make sure my vaccination was covered. The phone system had no option to speak directly to a pharmacy tech... only options to review my appointment and to ask for a call back. After multiple response options, I was finally able to confirm the price for my vaccination. Apparently I wasn't covered either, but I wasn't called with this info. I cancelled my appointment online because I couldn't get through to speak with an actual person.

I wish they did not hide behind a AI. I cannot reach anyone to even ask a simple question. It is…read morekind of frustrating.

Martha killed it today while filling a prescription. She was able to figure out a coupon to help…read morereduce the price. Can't thank her enough. This Bartell's location - and probably all of their other stores - absolutely blow Walgreens out of the water in every way shape and form when it comes to customer service.