Last Friday (8/8) I went to pick up a prescription. I was there at 1:29 and they had the pharmacy…read moreclosed for lunch until 2. Okay, so I went and grabbed a drink and snack and then went back to wait, I was the only person in line. At 2:03 when the pharmacy opened back up a pretty big crowd had formed, but I was first in line and thought nothing about it. Boy was a I wrong. The male pharmacist decided to call every elderly patient (3 of them) before me. Not that they had been there before me or anything, just because that's what he wanted to do. Finally, at 2:30 it's my turn. They say my prescription wasn't called in. Awesome. Show back up the next day in the drive thru, cause you'll never catch me inside again. The lady said they had the prescription but that they hadn't filled it because they didn't have my insurance info? What?!?! I was just there at the end of May...you had it then, what happened to it? So I told the female that my insurance is the exact same and has not changed. She then tells me she needs to see if they have enough pills because she doesn't think that they do....its 10 pills! She came back and informed me that they do in fact have enough to fill it but then tells me I will have to come back in a few hours... what on earth? Then on 8/15 I call in a prescription refill that I will run out of on 8/19. They tell me I cannot call it in more than 2 days in advance...so I call today on 8/17 and I'm told that they're so busy they don't know if they'll have filled in time (8/19). This pharmacy location is the very definition of you can't fix stupid. The fact the front door cashiers are more competent, friendly and doesn't ignore customers is a sign maybe they should be the one to train these overpaid pharmacists. Just a thought

1-STAR IS WAY TO HIGH…read more This review is specifically about the Walgreens Pharmacy on River Road, Keizer OR. (I am hoping not all Walgreens are this bad.) For the most part the staff is friendly and helpful, although there have been times when staff members act like you are inconveniencing them when asking a question. Rather, I believe this is a STAFFING / CORPORATE PROBLEM. When a doctor calls in a Rx, it shouldn't take more than 3 days to fill it, nor should the customer have to call in for a status update because they haven't heard anything. When a customer uses the automated voice system to call in a refill, the same customer shouldn't have to call back 5-days later looking for a status, only to get the ridiculous automated system with the ever so helpful message of "we're still working on it". For me, the final straw was when I called 5x over the course of 7-hours (10:47a, 11:54a, 12:04p, 2:58p, 3:23p, and 6:17p) and waited for 34, 16, 2, 11, 3, and 13 minutes respectively, looking to speak with a pharmacist to get an update, but instead getting the useless automated system saying "I'm sorry, our staff is answering other calls', or, my personal favorite "There are more then 3 callers ahead of you". If you are that busy, hire more staff. If you can't find staff in the local area, have someone from another store cover and pay them a travel stipend. If you are overwhelmed because of recently onboarding Rite Aid customers, then temporarily pause accepting new customers for a brief period of time. (Of course, we all know if the option were to make $1 profit vs. inconveniencing 100's of customers, Corporate would choose the profit.) Patients shouldn't have to call, and be subjected to that silly automated phone system, just to track down a pharmacist, to get a prescription that was placed 5-days prior. If I ran my customer service business this way, I'd lose all my customers. DO BETTER WALGREENS.

Pretty mid Target. Lots of shelves were empty, teenagers just running around, and it was dirty in…read morethe restroom and the aisles. Wouldn't come back.

Overall this is a nice Target but I'm really disappointed in the accessibility that limited my…read moreshopping. The go backs by the dressing rooms had spilled out into the plus size section with 4 large overflowing carts. I could not move them to browse through the racks. I was able to speak with a manager in another section but nothing was done during the time I was there. This is unfortunately a common problem at Target due to the location of Plus Size racks. And I would bet poor sales in that section are common due to the horrible shopping experience. Do better Target.

So great, customer service was superb, especially from the girl up front Autumn. Very friendly and…read morenice.

This West Salem Walgreens used to be a great store. It has really gone down hill. Went in to get a…read morepassport photo today. The clerk took my name and phone number. Went back in 5 hours later and one of the "managers" was there. No photo. The SD card isn't working, which he said has been a problem. He said he wasn't told anything when he came on shift about my photo. I asked if it would be policy for the clerk to call me and let me know it couldn't be done, so I'd know to go elsewhere. He just said, "yeah, she should have called." That's it. If they knew there was a problem, why wasn't that relayed to all employees and consequently, to customers? Also, the store has been very dirty. I've asked when the janitor might be coming in. I was told they don't have one to do floors and someone on each shift is supposed to be cleaning them. Is everyone still using COVID as an excuse for poor customer service and lack of help?

The staff here was amazing, every single person asked if I needed anything and promptly answered…read moreany and all questions 10/10 service from Chris and his whole team

My teen daughter dropped off a disposable camera for processing before the holidays with some…read morepictures with her best friend during her trip to Indiana last July. She was so excited to get them developed, so I went in with her and showed her how to order prints. When she picked them up, she was charged about $10 for processing and a cd. Sadly, the envelope included two dark blurry prints, the cd and a note that said the roll was exposed. She was extremely upset about her pictures not turning out and the added insult of having to pay for nothing. I took the envelope back to the store and talked to the manager, who went above and beyond to apologize and make things right. He said staff is supposed to check each order and call customers when things like that happen. He apologized profusely and promptly refunded the cost of developing and added points for our trouble to the new MyWalgreens rewards program. This is what customer service looks like to me!

BATHROOMS ARE CLOSED ON WEEKENDS! WTF? I don't know why. They didn't explain. Flipped them off when…read moreI left. Your best bet is the M&S Market across the street. They are open on Saturdays until 6 PM. Was told the bathroom closed at 5 for some reason by someone but it puzzled me given their hours.

I've shopped at every Walgreens in Salem and Keizer but this location is my favorite because of the…read morehelpfulness and knowledge of the staff. Julie at the cosmetics counter is the best. She is always professional and pleasant and makes shopping twice as much fun. This location usually has ad items in stock whereas other Salem locations often don't even on day one of the ad so it is nice to be able to buy items on my list instead of driving to multiple locations. Great sales and a great staff make this a five star store!

I called the pharmacy to get a prescription refilled. It is a schedule 2 drug, so there must be…read moreperson to person contact. When calling in for assistance, I was on hold more than an hour before the call dropped TWICE. I went to the pharmacy. Then I waited in line for 30 -45 minutes, and then the pharmacy closed before I got to the window. This has been happening at this location for more than 6 months. It seems obvious that it is a staffing issue, hours cut drastically from 7 days a week, 9-9, to M-F 9-6. I can only blame corporate policy for the low staffing.

When you're told to come back 6 times for a prescription refill only to be told the system is down…read moreor they closed early. No notifications of my meds ready despite broken promises. Do not go here. No one should wait a week to get their medicine.

1 Star for Walmart, but 5 Stars for an Incredible Manager! I…read moream generally not a fan of Walmart, and the store itself earns a 1-star rating at best. However, I am leaving this review specifically to recognize the incredible manager who went above and beyond to help me. On Thursday, June 4th, around mid-morning, I went to this location to return a chair I ordered online from Walmart that ended up being too small for my daughter. At the customer service counter, the guy told me that they couldn't accept the return unless the chair was completely disassembled and boxed up. I laughed and told the guy.."your kidding, right?" The problem was, I had already tried to take it apart at home, but a dumb locking mechanism made it impossible for me to separate the pieces. The guy at the counter didn't laugh nor did he care about my problem. He told me to go speak with the manager, who happened to be nearby filling out paperwork at a register. I went over to talk to him and explained the situation, he didn't hesitate to help. He actually went to the back, grabbed a screwdriver, and personally went to work on the chair. Even for him, it wasn't easy. He had a tough time getting the mechanism to release, but he eventually got it apart. To top it off, he even helped me box the whole thing up. I thanked him over and over again. I didn't catch his name, but he is a truly great guy who deserves recognition. Give this man a raise, or better yet, someone offer him a better job. He has a level of dedication and work ethic that goes way beyond what you normally expect to find here! Thank you again Mr. Manager.

Zero your checker Omar needs to go. Unfriendly i had to ask for a bag. The worst ever customer…read moreservice here has gone to Hell here.

I have had a really positive experience with Willamette Compounding ! Sammy is personable &…read moreresponsive.

Me and my husband in to see about aspirin and their gift selection. Not only was it overpriced,…read morewith very little variety or rhyme or reason to what they carried, the staff was rude, unwelcoming and hostile. The woman working -- the owner I presume, followed us out to the parking lot after we left and made sure she yelled that parking in the lot was only for her store -- while we were actively trying to leave. And after we had thanked her on the way out, without a word of acknowledgment back from her. I would stay far, far away from this place. They certainly will not be getting my business.