Awful experience. The pharmacy staff do not value your time. I called at least 10 pharmacies…read moreyesterday to look for a 5 year old dose for COVID, and this was the only location that had it. This morning, I called at 9 AM when they opened to verify they have a COVID dose for a 5 year old and they told me yes. I asked if a prescription was needed, they told me no. I get there after a 30 min commute and they tell me that he needs a prescription. I wasn't worried about that because I expected them to do this honestly... called my son's ped office and they said they'd fax one over but that it was a weird request. During this is Hope process (already 25 minutes in....) they asked me if he was healthy. I feel as if they profiled him for being non-verbal and disabled (I was holding him on my shoulders). I told them yes, he is healthy, but that he does have a genetic disease. the they started to act weird. The pharmacist (Sam Rallins) came over and told me that, by Oregon law, he cannot give a vaccine to any child under the age of 7. I asked to see the Pfizer and Moderna boxes, they denied. I asked why they specifically told me that it was okay to come in on both phone calls (yesterday and this morning) when I was very clear that it was for a 5 year old.... they couldn't answer. I asked them for guidance on where else to go, he told me that no pharmacist will administer it to him (they are out at his peds office, unfortunately). I genuinely felt like them profiled my son, and that Sam felt uncomfortable administering the vaccine. I could respect that, but he told me that is not the case. Why tell me to come in with my 5 year old, and have me stand there holding him on my shoulders, and juggling everything else you're asking me to do. I asked him To explain his rationale to my pediatrics as I had them in the line and they were confused. He acted grossed out and said he wasn't going to talk on my phone (that's fair) so i put it on speaker and stuck my arm through the window. He backed up and was intentionally uncooperative. My mind is literally blown.... he's a dick, I'll leave it at that.

The employees are rude and the pharmacy leaves early before 8 so I don't know why they think it…read morecloses at 8 when it doesn't they are never there. Don't recommend this place at all.

This is for the auto center;…read more So I dropped my car off for a simple oil change. Pulled into the check-in line and got outta my car. Listened to the car check in next to me, before someone came and checked me in, and said it'd be an hour. Again, listened to the guy check in the new person that had pulled in while my wife was getting out. We left, and did some errands. TWO HOURS LATER, we come back and are told they haven't even started yet. We didn't have all day for terrible service so we just left. As I walked to my car there was a lady pulling up to ask about service time. I warned her that they were terrible and she should go elsewhere. The guy that was checking her in asked if I had had an appointment, which I didn't, and then proceeded to tell me everyone else did and that's why I had to wait so long.. I told the guy he was lying because I heard the people being checked in and he just said "have a good day". Awful service, poor business practices, and dishonesty.. there's a jiffy lube right next door. Go there and avoid this awful place.

Walmart Automotive Dept. Dallas, OR…read more I've not had issues with the wait on service in Automotive in the past. Today, that changed. While there was only one person staffed and he informed me that it would be a bit longer than usual, I was the first car there at 7:45am. I arrived for an oil change and to have my tires rotated/balanced. It has been two hours and I've only just received the text stating that my service has started. After calling and speaking with Automotive to verify this, I was told that the oil change was still happening (nearly two hours after having dropped off my car) and that it would be at least another hour. I can't, in good faith, recommend this location.

I hadn't been to Rice's in years. I don't know why. Part of it probably was convenience. It's…read morenot on my normal route. It's a special trip. I usually commute by bike, so that's a bigger deal, especially since it takes some cycling on less than ideal streets to get there. I recently needed some wound management supplies. On the way home, my friend stopped by Bi-Mart first. I am a big fan. They didn't have what we needed. We went by Rite-Aid knowing they are usually the most expensive. They apparently carried one of the items we needed, but they were out of stock. We did take note of the price. I waited in line to ask the pharmacist in case they had some other things in back that weren't on the shelf. They told me to go talk to the other part of the store as they just dispense medication. Another line, and I got a cold, "Nope; if it's not on the shelf we ain't got it." We were going to head out to the other Bi-Mart and Safeway next, but decided to stop at Rice's on the way. I am glad we did. My friend didn't want to stop there, but my friend's mind has now been changed. Not only did they have all the items we needed, the prices were much more affordable. Did I mention the staff is very friendly? No. I guess I didn't. Well, they are. Helpful and friendly. Even though it's out of the way, I think I'm going to tell my doctors to change all my prescriptions to Rices. If that helps keep them in business, it's a no-brainer. Small independent shop that cares about the community, unlike Rite-Aid which is a huge corporation - allegedly number 148 in the Fortune 500. Far more personable. It reminds me of growing up in the '70s. One of our neighbors was a pharmacist at an independent drug store nearby. We always used that pharmacy for the same reasons I'll always use Rice's now.

I love Rice's pharmacy because of their personal, small town feel. Someone is always available to…read moreanswer questions and although they're busy, they never make me feel like they're too busy for me. The drug store has all kinds of interesting items and gifts as well as the usual over the counter things you might need.

Like the previous review, I also had a mortifying experience at Rite Aid…read more 7.24.24 1:15 PM I had a Paxlovid script (Covid anti-viral) called in by my doctor who told me I didn't need to isolate, but wear a mask. I, masked in N95 - no cough, went to pick up the script and the woman behind the desk asked my info, saw what I was there for and freaked out on me: "YOU SHOULDN'T BE HERE! IF I GET COVID, I COULD DIE!" I responded with "WELL I HAD CANCER!" She wouldn't help me so I went to the front desk to pay for my items. I asked for a manager, and none were there. A customer who witnessed this unprofessional behavior followed me to the front and said she was so sorry that happened to me and saw how poorly I was treated. The employee told me "they didn't have that (Paxlovid) here." I then checked the website and it says Rite Aid carries it. I call the pharmacy and wait 36 minutes on hold to talk to a Pharmacist, who was very nice. Turns out Rite Aid's supplier hasn't sent them Paxlovid so she said I can have another pharmacy transfer the script. Helpful! I called Safeway and they picked up the phone immediately. Have Paxlovid in stock, no problem. They fax over a request at 2:45pm. My husband went to pick up after 5 pm and Rite Aid, hadn't yet sent over the script. Called again, no wait time, and took care of it. Safeway, Freddy's, and Walmart all have the drug in stock and won't treat you like a leper. I posted online in the Newport FB group about this horrible experience and this employee has a long history of treating people poorly and has been reported multiple times. Why is she still employed? Why is someone who can die of Covid working behind the desk AT A PHARMACY?I Also, a suggestion: if you don't want sick people coming into a store that's called a PHARMACY, put a big sign out front directing customers to drive-thru! Tell them you don't carry the drug. Have masks available and hand sanitizer at the door! Also, call people who have the drug called in and tell them you don't have it and then they don't come for it. Problems all solved and no customer will be treated with disrespect - against Rite Aid's Code of Ethics and poor business!

The pharmacy staff at this store is unquestionably the rudest and most unprofessional I've ever…read moreexperienced. They blamed me for their mistake and refused to accommodate me. I'll never got to this store or pharmacy again. Take your prescriptions and hard earned money somewhere else.

So great, customer service was superb, especially from the girl up front Autumn. Very friendly and…read morenice.

This West Salem Walgreens used to be a great store. It has really gone down hill. Went in to get a…read morepassport photo today. The clerk took my name and phone number. Went back in 5 hours later and one of the "managers" was there. No photo. The SD card isn't working, which he said has been a problem. He said he wasn't told anything when he came on shift about my photo. I asked if it would be policy for the clerk to call me and let me know it couldn't be done, so I'd know to go elsewhere. He just said, "yeah, she should have called." That's it. If they knew there was a problem, why wasn't that relayed to all employees and consequently, to customers? Also, the store has been very dirty. I've asked when the janitor might be coming in. I was told they don't have one to do floors and someone on each shift is supposed to be cleaning them. Is everyone still using COVID as an excuse for poor customer service and lack of help?

I'm saddened to see this local business close after decades in business. They were a great stop for…read moremany pharmacy-related items and the only drive-thru pharmacy in town. They have a drop where you can put your expired medications, etc., for safe disposal. I'm sorry to see another local business close. Last day is 3/22/2023 after almost 50 years in business.

One of the nicest Walgreens that I've ever been in! Wow! Huge, bright, well lit, stocked, and well…read moreorganized. With lots of parking, on a convenient intersection right off of I-5 and near the Woodburn Outlets, it's very convenient to stop here. And it's spotless - even the bathroom! Really have no idea how so many people have given this store a low rating. I'm an inner City girl, live downtown Portland and have to walk past multiple tents and step over people to get in Walgreens, harassed for money to and from my car. People, seriously, be thankful! Picked up some items I needed, and grabbed some dark chocolate covered marshmallows Easter eggs because the basket in my kitchen counter somehow got raided! Those working here were are friendly and were delighted when I told them how impressed I was with the store. Will definitely stop in when I'm in this area, shopping at the outlets or heading out to the Wooden Shoe Tulip Festival, Schreiner's Iris Farm or Sauvie Island Dahlia farm. Seems like I'm in Woodburn frequently, especially when the gardens are open!!

The worst when it comes to medicine and prescription!!! Don't know what inventory they have, when…read morethey'll have it or anything it's crazy!!!!! The pharmacist lady Abby herself is a horrible person to talk to costumer service is incorrect missing empathy and the lack of language art is horrible !! Medicine is not a joke especially when someone needs it !!!!btw the pharmacist name was ABBY she is HORRIBLE!!!!!!

just bought a wheelchair. great help. good price. this is the kind of place you want to support. no…read morecorporate computer craziness. 5 stars all the way.

Super friendly, non-pushy salesperson helped us try all the rollators and explained the…read moredifferences, and then just backed off to let us think. Very happy with our purchase and will return to this location if we need other services or supplies!