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    Rite Aid

    3.7 (3 reviews)

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    3 years ago

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    Audrey B.

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    12 years ago

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    HomeTown Pharmacy

    HomeTown Pharmacy

    3.6(7 reviews)
    4.6 mi

    Hometown Pharmacy just swooped in and took over four local pharmacies in our area -- including in…read moreSuttons Bay and Traverse City, MI. What's happening now is heartbreaking. Longtime employees -- including beloved pharmacists -- were let go and lost their benefits. These were people who had worked at those pharmacies for years and were part of the fabric of our small towns. Now? It's a mess. I went to pick up a prescription I had called in two days earlier -- it wasn't filled. And I wasn't alone. Three other people in line had the exact same problem. The friendliness we were used to is completely gone. Instead of calling and talking to someone I knew and who knew me, I get a robotic voice system. Locals here in Suttons Bay have been voicing a lot of frustration. Bayshore Pharmacy used to be loved -- now it feels like a place no one likes, staffed by people who seem overwhelmed or totally untrained. It's a damn shame what's happened to these once-great community pharmacies.

    Left with only one out of 4 scripts, hours after my doctor's office called them in. They only had…read moreone pharmacist on duty, while there were several customers needing service . They definitely needed to have 2 or more pharmacists working. As a result of their not wanting to spend money on payroll, I cannot start taking my meds for at least another day. Companies that do not want to spend anything on payroll should just cease to exist.

    CVS Pharmacy

    CVS Pharmacy

    2.0(3 reviews)
    3.1 mi

    I wish there was a 0 star rating.I will NEVER!!! go to this CVS ever again. I had A previous really…read morebad experience with the cashier about a year ago and wanted to give them another shot. I placed an order yesterday morning with the intention of going after work to pick it up. The whole situation was messy when I placed my first order it was "cancelled" I called and asked why and the employee said "Its sold out" I went about telling her on the app it still lets people order and she said "oh." Very unhelpful so I just went ahead and placed an order with the perfume she said was in stock. I got the message of "Order placed" on my app but never got an actual text of its ready. I didn't think much about it figuring there working on it. Suddenly while at work I get the "Your order has been picked up." I called RIGHT AWAY and asked if they accidently gave my order out and the women manager went on about how I showed her my ID and order numbers and I picked it up. I told her there's no way Im at work and the manager went about how I shared my information with someone and they had my same name an ID. Mind you I did the fragrance promotion so my pickup items were more than 150$+ worth of items. She kept making it seem like my fault but they gave it to someone else. I told her I was wanting to press charges and she said no need they will. I was supposed to get A call back never did waited 4 hours and decided to call again. ANOTHER manager answered the phone and said "were working on it, are you sure you didn't give out your information to someone else." I said no! I'm at work and he described the person and car type and changed the story and told me ID isn't required for pickup. Yet the other manager said they checked her ID. Definitely feel like they shared my information with someone and I'm pretty sure they have done it before with how little concern they had with the situation. I called cooperate and they said sorry but since they said they asked for order number it falls on me, and I have to dispute. I have been shopping at CVS for A while and have only good things to say about the Lake Drive location and Plainfield. Very sad too about how little corporate helped too.

    Hmmm... drove out of my way to get cough meds at this 24/7 CVS. Arrived at 12:02 and there was a…read moresign on the door stating Closed from 12-7am. Wtf.

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    Rite Aid - drugstores - Updated May 2026

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