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CVS Pharmacy

3.0 (2 reviews)
Open • 9:00 am - 7:00 pm
Updated 3 weeks ago

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6 months ago

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2 years ago

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CVS Pharmacy

CVS Pharmacy

(3 reviews)

I wish there was a 0 star rating.I will NEVER!!! go to this CVS ever again. I had A previous really…read morebad experience with the cashier about a year ago and wanted to give them another shot. I placed an order yesterday morning with the intention of going after work to pick it up. The whole situation was messy when I placed my first order it was "cancelled" I called and asked why and the employee said "Its sold out" I went about telling her on the app it still lets people order and she said "oh." Very unhelpful so I just went ahead and placed an order with the perfume she said was in stock. I got the message of "Order placed" on my app but never got an actual text of its ready. I didn't think much about it figuring there working on it. Suddenly while at work I get the "Your order has been picked up." I called RIGHT AWAY and asked if they accidently gave my order out and the women manager went on about how I showed her my ID and order numbers and I picked it up. I told her there's no way Im at work and the manager went about how I shared my information with someone and they had my same name an ID. Mind you I did the fragrance promotion so my pickup items were more than 150$+ worth of items. She kept making it seem like my fault but they gave it to someone else. I told her I was wanting to press charges and she said no need they will. I was supposed to get A call back never did waited 4 hours and decided to call again. ANOTHER manager answered the phone and said "were working on it, are you sure you didn't give out your information to someone else." I said no! I'm at work and he described the person and car type and changed the story and told me ID isn't required for pickup. Yet the other manager said they checked her ID. Definitely feel like they shared my information with someone and I'm pretty sure they have done it before with how little concern they had with the situation. I called cooperate and they said sorry but since they said they asked for order number it falls on me, and I have to dispute. I have been shopping at CVS for A while and have only good things to say about the Lake Drive location and Plainfield. Very sad too about how little corporate helped too.

Hmmm... drove out of my way to get cough meds at this 24/7 CVS. Arrived at 12:02 and there was a…read moresign on the door stating Closed from 12-7am. Wtf.

CVS Pharmacy - drugstores - Updated May 2026

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