Getting travel vaccinations isn't as easy as it seems but thanks to this Rite Aid Pharmacy for being able to help me with my need when their other locations failed to. Hate shots but I love to travel. After calling a few CVS, Walgreens and two other Rite Aids, this was the only location that was able to help me get the shots that I needed in order to help me stay protected while visiting Peru, Argentina, Ecuador and Columbia. I had just came from a not so great visit from their location in Costa Mesa when I arrived. I had called while on my way to make sure they had the vaccinations I needed in stock which they did. When I checked into the counter they immediately knew who I was and what I was there for. After filling out the paperwork they asked me to take a seat for the pharmacist to call me in. I waited no more than 5 minutes when the pharmacist called me in their private area for their injections. I've had hundreds of shots so you think I'd be use to it by now but I'm not. I tend to get nervous but this pharmacist was great and was making jokes about what I should expect while in the Amazon which made me feel at ease. She really was great and I appreciated the conversation since it was distraction from the 4 shots she injected in 2 areas. Checking out was as easy as checking in and getting the vaccination. I was given a vaccination card and was on my way. I spent no more 25 minutes here and just a great experience. I'd highly recommend coming here since they are friendly and get the job done in a timely manner. read more

Good experience at this Rite Aid. I stopped here for the same reason last week to pic up some small snacks to a meeting. Nice clean Rite Aid with everything organized on the shelves. Pretty big store in a big shopping strip. Nice young people working here too. Id come again. read more

I had all my prescriptions and flu shots at this Rite Aid for 10 years. They are very caring and kind. Prescriptions filled promptly. I moved 2 years ago and still really miss Foni and all pharmacy staff. Thank you All! read more

I wanted to give a big shout to the Rite Aid pharmacy staff! I originally had an appointment at Walmart yesterday morning. I told the pharmacist I was there for the Novavax Covid Shot. I finish the consent form and the pharmacist says they only have Pfizer. I told her I didn't want that one. I was in the parking lot calling nearby pharmacies and Rite Aid had it. Walmart had charged the insurance so the Rite Aid staff had call my insurance and back and forth with Walmart to reverse the charge. I am so thankful that they went over and beyond to help me get this before I leave on vacation! Thanks so much! read more

Fast and friendly service. This location is very clean and well stocked. You should be able to find all your pharmacy supplies in one place Plus they have their yummy ice cream in a cup or a cone. It's nice to have some every once in awhile. read more

I really like this Rite Aid Pharmacy. Everyone is friendly, and the pharmacists have been so helpful. There is always a pharmacist available when I have questions. I started using this pharmacy earlier in the year. They call or send texts when my prescriptions need to be filled or are ready to be picked up. They are so thoughtful when I call to do a refill. I really like the convenience of the drive-thru here as well. Along with the helpful staff, this will remain my favorite pharmacy! read more

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Gina in the pharmacy is so kind and helpful. I wish this was my pharmacy all the time. She has such a good energy to her and helped me efficiently with everything I needed. Thank you!! read more

The absolute worst pharmacy.. the lady who answered the phone actually hung up in my ear when I was thanking her AFTER earlier in the day she told me my prescription was not there when it was just sitting there for 3 hours !! I understand pharmacies are busy but to hang up on me was absolutely not ok . I was mid sentence!!! read more

The pharmacy employee FRANK is unprofessional, disrespectful and a bully. I asked to speak to the pharmacy manager, but Frank did not let me. Frank asked me to complain directly to the CEO of Rite Aid and then hung up the call on my face. I have sent an email directly to your CEO Matt Schroeder informing him the same, you should hear from your leadership team shortly. read more

IF I COULD GIVE NO STAR WHATSOEVER TO THE PHARMACY I WOULD, the f* audacity. I asked for a refill but the lady and man I spoke to must've been absolutely stupid and incredibly rude said "NO" to all my questions so I hung up and called another location that was perfectly able to assist no problem or disrespect and NO laughing was heard unlike the orangethorpe location, and no I was not rude from the start, I was simply asking for help to get my prenatals but yea f* with a preggo ladies emotions, b*s. read more

On December 15, 2022 I purchased 3 Apple gift cards for a friend, and only one of them worked. That means that after paying $300 cash to this store, I only received $100 worth of services. After revisiitng the store multiple times, i found that the employees were unwilling to refund my $200. The employees also had the nerve to call up Apple and tell tbem my money was returned - which is a LIE. ‐------------------ On March 15, 2023 around 11:45 am, I revisited the store after receiving a phone call from an employee's blocked number. I assume they tried to resolve the matter- but the whole attempt was pathetic. Danny (the manager) had very little to say and informed me that there was nothing that he could do. I think it's reasonable to expect store credit in an instance like this. I should not have to deal with lies and poor excuses after visiting as a paying customer. Someone has taken my money and whoever did should be terminated. My entire experience here has been very unpleasant and I recommend that anyone reading this shop at a different store. read more

No milk ever and they lie and say only the milk cooler is broken but tons of cold alcohol. And now they scan your license and info . Rite aid should die!!!!! Close all of them!!! read more

I called to ask a question and a girl name Karina answered I didn't even get to start asking my question and she said "no" and hung up. Super rude and unprofessional. She needs to be fired!! That is not customer service at all!! read more

Tammy was so helpful! I think she was the manager or a lead but she helped me locate the Amazon lockers and walked me to them. We made small conversation and she was so pleasant to talk to. Her customer service was exceptional and I'll definitely be coming back. read more

This review is for the pharmacy only. The ladies at the front were super kind and helpful. I was there this morning at 11am. 2 people were working. One lady, one man. The man was nice and trying to be helpful. The women was extremely rude. Speaking over me, not listening to me, she was extremely annoyed I was there and made me feel like a complete inconvenience to her. I will not be back to this pharmacy. There was also no other people, so they weren't busy at all at the moment. I've worked several jobs in customer service and I really don't understand or appreciate the way I was treated at this pharmacy. I told the manager at the front. read more

Good service. I came in towards the end of the night and the staff was still super kind after I'm assuming a long day. Clean store. I still dog the cream section thrifty. The best mint chip ever! Lol read more

Rite Aid - Drugstores Near Me - Fullerton, California

Lisa made this trip undesirable to make this a go to pharm. Slow processing when to want to use a discount card or member ID. Pam was good.

This was the best rite aid I ever been to had some really really bussing bussing ice cream and a great atmosphere. Very fun place to visit lots of great stuff to do really made some great memories here. I really enjoyed the blood pressure machine it was my favorite ride. Lastly though I really really really want to mention the wonderful amazing service and I would like to shout out the best rite aid worker I've ever met in my entire life you're the best Tammy thanks for all the help!! 10/10 Definitely would recommend visiting ask if Tammy is there she's the GOAT. read more

Rite aid! I come for the coupon shopping and vitamins! They have the. Cheapest good quality vitamins. Also here for the ice cream now and again! read more

I travel a lot, so I pretty much have to rely on chains. IMHO, this place in Fullerton does a pretty decent job for vaccines. My family gets all their vaccines here, and it's been a mostly positive experience with getting the COVID "jabs". Schedule online, show up when you're supposed to, and the wait is never more than 15 minutes. I don't have any prescriptions here at the moment, they're all with another chain that, well, let's just say it has 3 letters...(and it just reeks) so I can't speak to that aspect. But if all Rite Aids are like this, I'll switch. Staff are friendly, polite, but understaffed and hurried. They need some more Pharmacists and Techs. Store needs some sprucing up, but is clean. Shelf items appear more expensive than when bought elsewhere, tho. Maybe smaller stores/buys/lots=higher prices. read more

Stopped by here while my car was being serviced across the street. I really just wanted some Thrifty Ice Cream! I did browse a little while I was there and ended up buying a little dog toy for $1. Their spring garden selection was on full display, almost all 50% off. Also, being the day after Easter - 50% all Easter candy! I resisted the urge though. This store was very clean and I found the people working extremely nice. My Plenti Card had to be updated and they walked me through the process which didn't take long. I heard them calling out to the folks waiting that they would be right with them. A nice touch as usually I'm ignored until I get to actually check out. Unfortunately, I don't like near this area or I would probably come back more often. But while my car is in for an oil change - getting an ice cream sure beat sitting in the waiting room watching CNN. read more

I been to this place again recently and it's good as always. I love how this place has an ice cream parlor. Didn't notice it the first time coming here. Would love to come back one day. read more

The pharmacist and clerks know us by name, treat us kindly and with respect. Service is wonderful.

Staff in store and pharmacy are friendly, helpful and warm no matter what time you go in. The best part is trolling the store for clearance sale items. I've gotten some great deals including "As Seen On TV" goodies...things I wouldn't necessarily pay full price on but at 50% off are real bargains. I only have one complaint and it is not completely the fault of the store. Recently they had most of their shopping carts disappear apparently due to customer theft. They have been replaced with plastic baskets on wheels which are steered via something similar to the handles on luggage. These are NOT user-friendly for those of us with mobility problems. If it weren't for that I'd have given this rating 5 stars instead of 4. read more

Customer service at pharmacy is little to be desired they have no people skills are rude abrupt and not helpful! Maybe they skip the class in politeness and courtesy read more

CHOCOLATE MALTED CRUNCH! There, I said it. When you think of Rite Aid, the first thing you think of is ICE CREAM! I take the fam here mainly for the ice cream especially after we just got done having a nice lunch or dinner somewhere nearby. Alright, I guess the other stuff they sell here like drugs, alcohol, etc is ok too, but im telling you right now, 9 times out of 10, ITS ALL ABOUT THE ICE CREAM BABY! I especially love it when they have the half gallons on sale. Usually its 2 for 5 bucks. They are normally 3.99 so make sure you have a freezer big enough to stock up! Baskin and Robbins aint got nothing on this! Especially when they charge like 3 bucks for one scoop while Rite Aid is around a dollar and some change. One of those times I actually bought some park benches and a table because it was on clearance for like 60 percent off! So yeah, its not always about the ice cream but every time I check in, somebody that sees it on Yelp always comments their favorite flavor. Service is always awesome. I wish I can buy those specially designed picker upper thingies they use to scoop up the oval size morsels of sweet goodness but they said it was a proprietary thing and that it was not something you can buy. So in closing, I think they should be called "Ice Cream Aid and other things". LOL. read more

Rite Aid - Got Ice Cream? - Drugstores Near Me - Fullerton, California

I'm surprised nobody has written a review of this place yet! This Rite Aid is right by my house and it usually has pretty good sales (e.g. Soda and chips are usually on sale). Front store and pharmacy staff are friendly. The only issue I had with this store was that they did not carry any brand name echinacea when I was sick a few months ago! The pharmacist I spoke to said they had remodeled and products were shifted around, and wasn't sure where the brand(s) I was looking for went! Since I couldn't get ahold of the echinacea brand I liked, I just decided to load up on vitamin C instead. Fortunately I didn't get too sick. You can find most of your pharmacy goods here. The times I came here the pharmacy looked relatively slow... So in my mind, filling a prescription shouldn't be so bad. When I first moved to OC about a year ago, there were frequent loiterers outside the store, including a girl asking for money to buy soda pop and a lady holding a baby holding a sign up asking for money as well. I have come here many times afterwards, and they seem to not frequent this strip mall anymore. In case you see anyone asking for change outside the store, don't be too surprised! Overall this pharmacy gets 3 stars for friendly staff and good prices. If my echinacea was there, then I'd given this place 4 stars. read more

Theres a battle that goes on between the "pharmacies" of Socal and at the middle are the core goods of a society, candy, beer and cheap cosmetics. When it comes to beer, Rite Aid is king! I don't drink beer that often anymore, but I had an obsession that lasted long enough. Rite aid will be the cheapest place to buy the beer you want in the most convenient location. I'm talking Alaskan Amber 12 packs 10.99, Bohemia 12 packs 10.99, Sierra Nevada, Blue Moon and on and on. This place also has the highest beer turn over- so your beer is always good! They have that other stuff I mentioned too. read more

I like this rite aid - everyone is helpful and kind with whatever I need help with - they pharmacy helped a lot when I was going through my cancer - thank you for staying open til 11pm and thank you for all your hard work! Don't forget the ice cream! read more

We love this pharmacy and especially the pharmacy manager. Even though my family has moved all over North Orange County from Anaheim to Orange and back, we continue to use this location for our routine prescriptions because they always seem to be able to get our obscure medications with no problems, remember us and get us our refills on time. A big thanks for this pharmacy team for doing their part in keeping our family healthy! read more

The ice cream counter is the best. I go every day after work. Angelena at the Rosemead location is the best.

Visit this Rite Aid often, there is a Young Lady by the Name of Valarie that is nice and friendly and show's what "GREAT CUSTOMER SERVICE IS". Keep up the great job rite aid hiring young friendly people like Valarie. read more

I went to the pharmacy around 12:30pm. Their lunch break is posted at 1:30pm. NOW WHY CANT I GET MY MEDICINE THAT I NEED FOR TODAY, because apparently they are now on their lunch break and cannot follow their time that is posted OUTSIDE and they are extremely rude and careless of someone's health. I only come here for my medicine since it's the closest one to me but if I were you I would Avoid this pharmacy. I see multiple reviews about the same situation about the pharmacy employees. I called to report it but instead spoke to frank and was unable to speak to a manager also, FRANK said he is being over worked and is working today 13+ hours and is exhausted. If that is the case he need to report it to HR or to someone who can help him. Some people just need their medicine without a issue occurring. read more

This is partially about the pharmacy. I come to fill my prescription and I had my paperwork to one of the ladies that works there I'm not sure what her name was I didn't catch it but I'm assuming she is some type of manager or something the pharmacy. But she was extremely rude and just had attitude upon taking my prescription. I definitely don't recommend filling ur prescription at this rite aid, u less u want attitude and rudeness. Thanks but no thanks I won't be coming back this rite aid read more

I go out of my way visit this pharmacy all because of Pam. She's just the sweetest thing and makes a tough day just a little more bearable when she smiles at that drive thru RX window. read more

They sell Thrifty's Ice Cream. Black Cherry and Coconut Pineapple mixed together are my favorites. Need I say more? read more

Rite Aid - My addiction! - Drugstores Near Me - Fullerton, California

Horrible customer service, called to check if my medication was available, the person on the phone was rude, I wanted to hang up on her but needed my medication, will change of pharmacy. read more

What a joke 40min to exchange 5 packs of diapers for a larger size - we supplied all the receipts- finally got a little more then half of our money back ?? They said the diapers are now on sale so they can only give us back the current value. Oh well read more

This review is for the Pharmacy and my experience with Frank...I know you have a policy that you can hold on to prescriptions for so long. I was told 2 weeks. Left me a message saying I need to pick-up today before 6PM orhe will cancel the order. I did pay online previous day so I can pick-up with my other prescriptions available the next day. The other lady staff was able to hold my prescription for an extra day or two when I called in previously but Frank will not even hold it for me for an extra day so I can pickup with the rest of my prescriptions. My conversation with him escalated when he started raising his tone and giving me indifferent attitude...I was just asking if he can hold it for one (1) day and he said he will not do that...I've never experience this with any pharmacy staff. They should be more compassionate & understanding to patients... Other staff is super nice...Frank needs to learn how to be one. If that's the way it is, then I don't recommend going to this pharmacy anymore... read more

This store is understaffed and the prices are way out of line. No wonder more and more people are shopping at Walmart