The store's pharmacist Rebecca is incredibly kind and helpful. I appreciate that Rite Aid…read moreparticipates in contraceptive consultation services.

Friendly retail clerks, friendly and knowledgeable pharm techs, love the points program which gives…read morean everyday discount.

Doing Mothers Day stuff, work late nights stoped in they had everything! Flowers are perfect my…read moredaughter loves sunflowers!! Thanks for being there for this working girl!!

Another poster mentioned poor customer service however they were reviewing the Hooksett Rd…read morelocation. When I read that I was dumbfounded because this elm St location's pharmacy is amazing! Over the years, I've used many different pharmacies and never had a particularly good or bad experience. Very hum-drum. But then I used Elm St once and after that I was all set. They are my go-to pharmacy every time now. They really do redefine professionalism, courtesy, accuracy, and speed. They will have a line of 5 cars pull up but in 8 minutes they'd have them all cleared out. I call in for a refill and I get a text that it's ready literally 5-10 minutes later. They put other pharmacies to shame and I do mean that. I think they have a good team who have similar work ethics and who take pride in doing an excellent job so when you get that kind of synergy, it shows. I don't recall their names but the young female tech with dark hair, glasses, and a slight accent as well as the youngish male PharmD are fabulous. When you see them there, know that they're working hard to get your your Rx and they certainly raise the bar for all pharmacies to aspire to. Good job!

It's dangerous when someone carries the title of "pharmacist" and purposely weaponizes their…read moredesignation to lie to both customers and patrons of the pharmacy, as well as their staff. I entered this CVS this morning to buy Syringes to administer my Testosterone prescription which is on file at CVS. I was met by a rude Pharmacy Tech that scoffed, rolled her eyes at me and went to the pharmacist: Craig Boardman. Craig Boardman stepped in, and told me that New Hampshire state law prohibits him from selling me an Intra-Muscular Syringe for my accompanying prescription and that I need to have my doctor send a prescription specifically just for syringes. Now, I am not from New Hampshire originally, so I took the time to do my due dilligence and research the issue. It turns out: Craig was blatantly lying. New Hampshire law actually states that the amount of syringes that you can sell to someone with an accompanying prescription that REQUIRES the syringes an UNLIMITED amount of syringes WITHOUT A PRESCRPTION SPECIFICALLY for them as long as the individual is an ADULT over 18. I am 32 years old and I look 40. LOL. It is also NOT a CVS policy to do this. Had he just said "I reserve my right to refuse the business"- I probably would've just walked away. But since this is for medication that I badly need, we are in the middle of a record breaking snowstorm inhibiting travel to another pharmacy and delaying my shipments- I am calling it out. You cannot weaponize fake laws in front of a staff that looks to you for knowledge. You are ruining the next generation of pharmacists and creating an environment of judgement. Stop lying to customers and your team and stop rejecting people the right to use their medication. It is insanely dangerous to flirt with.

Extremely rude pharmacy employee's . You call to see if it's ready and they are so rude about time…read moreand when to pick up, tried to ask how much and they all ready hung up. No good by, no see you soon, if your not happy with your job then leave , plenty of good people are looking for jobs, so sad

My HHA isn't allowed to go outside of Derry, so she has to shop for me at Hannafords. Unlike my…read moretrusty Market Basket, Hannafords is so much more expensive. It makes me sad to have my monthly SSI go so quickly at that store. The items are ok but the prices just cannot compare.

I went in to deposit my money for chime and was met with this rude lady named fay at the front. She…read moreacted annoyed the whole time and was very short in demeanor. She seemed like she would rather be doing anything else but help me. I know people have bad days, but as someone who has worked customer service and hospitality, that is not the way you treat the customers that walk in the business you work. I was polite the whole time, but at the end of the day you don't know what someone is going through. Always treat people with respect and kindness especially if you work a customer facing job like Fay does. Do better, be better.

Avoid this location at all costs. All 3 of the female workers were swearing and talking about…read morewoman's Tits the whole time I sat there waiting for my flu shot. Literally took 15 minutes of me sitting there just waiting for them to stop talking. So unprofessional. And then she gave me the shot too high. Wasn't even in the right spot on my arm.

slow slow and slower why make an appt then sit and wait and…read morelisten to the pharmacists gab about their personal life. complaining about working weekends

Pharmacist is extremely rude. If she hates her job she should find another one. It truly is sad…read more I hate that this is the only pharmacy that is within short distance to my home otherwise I would not go here.

I so want to use this place, the staff is super nice and friendly. But ultimately, I will be…read moreswitching somewhere else. They can never get my prescriptions right. That and I often get a call saying they are out and won't have it for a few days... Super nice people but challenging to use. Been trying for over a year, but just isn't working......

I've had good experiences overall, but their new phone system is a joke. If you need to talk to a…read morepharmacist or any staff, you're put into a queue where you have to keep pressing "1" to hold. Doesn't sound too bad, except that you have to press "1" every two seconds. Literally. You press and hear, "All pharmacists are currently helping other customers. Please press 1 to continue to hold." Press 1. Same message. Press 1. 20 minutes later, still sitting on the line pressing 1 and losing my mind. How has no one else pointed this out? Oh, that's right, they might have tried, but are on hold. Pressing 1.

IF you valiantly try to reach human contact at CVS you will be sorely disappointed. IF the stars…read moreall align and you miraculously speak to a live human being, you might be ok. If you bravely go into the store you will be checked in and out by machines. God speed, friends! Good luck!!!!

The pharmacist went above and beyond by helping us understand what we needed for our newly…read morediagnosed fathers type 2 diabetes. She called the doctor, confirmed the meds and prescription , even the ones that were missing from his medication list and even hand wrote some notes for him on what the doctor said. She also helped us to save a little money with store brand items as opposed to others we had picked up. She was amazing! - It was the Windham NH location. I believe her name was Diana, per the clerk I called at the store today. She is truly an asset to the store !

I'm not surprised this store is closing. They lock the doors 20min before closing time and for the…read morelast year plus, they have had nothing in stock

I just had a conversation with a "gentleman" (not) in the pharmacy on 142 Main St. in Salem NH,…read morethat has left my heart pounding and I'm shaking. I called to ask if they had a medication in stock, and was told that they didn't have it. I asked him if he knew when they might get it in stock and he flipped out on me. Bottom line, he had no idea. When I asked what I should do in place of my meds and he was incredibly rude. He told me it wasn't his problem and I should figure it out myself. I asked his name so that I could call corporate (although I didn't tell him that) and he refused to give it to me saying "You don't need my name!" I asked again and he responded "I said you don't need my name!" I asked again and got the same response and then he hung up on me. I have been using this pharmacy for over 30 years. For a good portion of that time, the pharmacy employees were terrific. Then all of a sudden, they were all transferred to other pharmacies and replaced by rude, inconsiderate, impersonal, arrogant, impudent....you name it, employees. I got off the phone, shaking. I did call corporate and was told by another guy that I wouldn't hear back for three days, "maybe more", but he was sending in a report to them about the incident. He wasn't very personable either, but at least he didn't hang up on me. I have no idea what to do about my medication. I called another Rite Aid in town and was told that they were out of the medication and couldn't find out the availability time because their "system is down since last Friday" which I have heard several different times in the last months. I am at a loss as to what I should do. My insurance only lets me get scripts from Rite Aid. Any suggestions are welcomed.

Amazing experience, such a kind and wonderful staff! Folks that genuinely care about others.read more

This is the THIRD TIME they were late with HEART MEDICATION!…read more Starting and stopping heart medication irregularly can result IN DEATH! I'm ending our business relationship before they KILL SOMEONE I LOVE!