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    Risen Medical

    5.0 (1 review)
    Open 9:00 am - 4:00 pm

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    Bellevue Healthcare

    Bellevue Healthcare

    4.0
    (8 reviews)
    1.4 mi

    I recently purchased my first CPAP machine at Bellevue healthcare in Bend, Oregon. Cyndi's customer…read moreservice was exceptional from the first phone call all through the process. Very professional, informative, and friendly, especially for someone who is nervous to try something new. The staff at Bellevue were also of high caliber. Im so glad I canceled my appointment with the first company I was refered to in Redmond and came here instead. Bellevue is worth the drive. I would highly recommend them for all your medical equipment supplies.

    I will start by saying Michelle Crook was very nice and helpful…read more As soon as I spoke with the office staff though.. sketchy and don't know what they are doing. Cyndi couldn't answer basic questions about how much the device would cost me initially or what it would cost me monthly and said I would have to call my insurance. I have had a CPAP before and multiple experiences with DMEs who will absolutely provide an estimated cost out of pocket. Unhelpful at best. Then she mentioned a "modem fee". ResMed does not charge a modem fee. The fee they are talking about is a 15/user licensing fee for the AirView software (their responsibility) that they are lying about and passing on to their customers at 30 dollars as a "modem fee" "to get the data". Just say it's a startup charge that applies to all customers. Don't lie. I called back and got their "director" I think his name was Joe, who continued to lie about this mysterious "modem fee". All ResMed devices with cellular work out of the box. If you are in network, you are contractually obligated to NOT bill your customers for ResMed AirView software licensing fees.

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    Risen Medical - medicalsupplies - Updated August 2026

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