I see these people leaving non 5 star reviews and I wonder what better place there is in town. They…read morehave the largest portions of everything I've ever seen, from the doughnuts, lol aches and breakfast sandwiches. My husband loved the burrito and the doughnuts were an 11 out of ten. Sure they aren't ultra friendly but I feel it's more of a language barrier, the owner goes in at 130am every morning yet people slander their hard work because they have a minimum on credit card which half the businesses on the planet have, it's because of the outrageous fees credit card companies charge. Highly recommend this place.

Asked for chocolate cake donut. Given a "blonde" colored donut. Had to work to get the attention of…read moreperson behind the window. They insisted item was chocolate. I said it looked " blonde" to me- meaning regular cake, not chocolate. Their response: " I work here! I had already handed back the donut and after their response I asked for my money back. They showed me a regular cake donut with chocolate icing asking if I wanted that. Again asked for my money back. They continued arguing with me and said" yeah, go be wrong somewhere else" after a HUGE eye roll. GEE WHIZ!! I went to the Rise n Shine donuts on 98th near Slide. Got a real chocolate donut and the very best customer service. Gave her a tip! Won't go back to 6302 Frankford

Yummy donuts and such a variety! Kolaches are top notch!…read moreAlthough it is far from my house (15 mins) and I pass by two other donut shops, it is definitely worth it!

Absolutely my favorite donut spot in town. There's a great variety of flavors and types of donuts…read more On more than one occasion the staff has gone out of their way to make me fresh donuts when they were out, or fill a certain flavor that I wanted. They have quick and friendly service, and it's always clean when I stop in to eat.

The donuts are so good, that before our ending of business trip, we had to swing by another…read morelocation of this donuts shop. The original glaze donuts and chocolate bar was great, the Jalapeño Cheese Kolache was so good and we killed both instantly. We will be back!

Went for drive thru and ordered 1/2 dozen of tamales, a burrito, and two jumbo jalapeno kolaches…read morefor the family. The lady who took my order was kind and wished me a good day. Delivery of food was fast and everything was warm and very good. Me and my family recommend this location for a great breakfast!

very friendly staff, extremely generous and accommodating . overall i cannot recommend them more…read more they made me feel like family more than olive garden ever has. if im ever in the area ill be sure to give them a second visit.

They have new management and since then it's been really good!! I haven't noticed any incorrect…read moreorders, AND they're quick and nice :)

We went into the store on 9/10 around noon for donuts. There were four people sitting at a table…read moreincluding managers. We tried for over 5 minutes to pay with part is our order with a gift card, but was told finally by a manager the machine was not accepting gift cards. I blame management on not first educating the two behind the counter trying to take care of customers that the gift card process was not working, then the whole lack of attention from those at the table was very rude for us that were trying to get in and out quickly. This will be my last time to give this business any of my money. The donuts are not good enough to have to be treated with such a lack of respect by management. Time for additional training on making the customer important again. John S.

This was always a favorite of ours, but it's gone downhill badly…read more.. The inside is dirty first of all...even early in the morning, it seems like it hasn't been cleaned from the day before. Then- when the "hot sign" is on it's like a beacon -SOOO of course we order a box of glazed, BUT what do we get? Cold, old donuts... at 8:40am- so sad

Ok, if you know donuts in Texas, you know Shipley's. The quality at this new location is tops but…read moreso is something so much more important . I'll get to that. First off, the street appeal is high, super cute new building on a nice corner in Lubbock. Very clean, very nice. We were greeted with smiles upon entering and exiting. They were fast, friendly and donuts tasty so we were on our way in a jiffy. What I didn't realize until 2.5 hours later was that I had left my purse behind. I called and the very nice morning lady said she remembered us and had put it away for me. I told her where we were and she said she would let the afternoon lady know and show her the tape so she would know it was me. She apologized multiple times for not catching it on our way out the door. I'm so grateful for such a sweet helpful person!! When I returned all was well, not a thing out of place (although in my messy purse, only I could tell, lol). Shipley's saved my bacon today!! So go enjoy the super nice people and excellent donuts!!

I don't understand what the point of this location is. For MONTHS I have tried to try one of their…read morestuffed kalaches or specialty donuts and every time I go they don't have any. Most of the time they have ONE SINGULAR employee working and all they have is their glazed donuts. They don't have anything in stock and what's even more insane is because they have barely any workers you will wait in the drive thru for a while before they even notice that someone is there. It either needs to be closed for good or get new management because this place is ran so poorly they couldn't pay me enough to work there, my condolences to the overworked employees that no doubt have to deal with EVERY customer being upset since they don't have any of their stock actually stocked on any given day.

We were in town for business, had to look for something to eat in the early morning, the original…read moreglaze donuts and chocolate bar was great, the Jalapeño Cheese Kolache was so good and we killed both instantly. We will be back!

Nothing special.. Just your regular donut shop. Tried the…read morekolaches and was disappointed. They were cold and weren't fresh at all. My BF got the chocolate glazed donut and said it was too old and too sweet. I will maybe try them again if I wake up early one day in hopes that the food will be fresh.

Delicious healthy shakes and energy teas. Love the Strawberry Mexican LaRita and the Oatmeal Raisin…read moreprotein Shake. Love the fun friendly atmosphere, shakes, teas, donuts and waffles.

Awesome service! The new staff is definitely friendly and…read morehelpful. Service is quick and efficient.

We went in to get ice cream and stood there. And stood there. And stood there. A manager came out…read morelooked at us, yelled at whomever was in the back who yelled back. This went on the entire time we stood there. The manager made eye contact with us several times. But the yelling continued. We left. And they were still yelling back and forth. Never again.