I need to start by saying that I was so excited for this place to open as it is very close to my home. The other day was our first experience and I couldn't have been more let down! From start to finish this place was a disappointment! The hostess was awkward and not welcoming at all. It was like she had to figure out a very complex equation to figure out the wait time. When we're told 25 minutes we figured it would be plenty of time to go get a small coffee and a newspaper next door at Starbucks. When we came out 3-5 minutes after putting our names on the list she was outside calling our name. After rudely letting us know that we couldn't take the coffee inside, she decided to basically yell at us the whole way to our table about going next door to buy a coffee and how she can't predict exact wait times for people! Wow! Not a good first impression at all! You would think that if your restaurant is positioned two doors away from a Starbucks, you might want to offer a small cup of complimentary coffee to your guests to keep them from wandering next door, but if they do decide to get a cup of Joe, Don't yell at them for it! Let's move past this, it gets better.
After being seated outside, we waited, and waited, and waited until finally our waiter came out and greeted us. Not sure where they found their staff, but none of them looked presentable in my opinion. Our waiter was wearing a big shirt and long shorts, black combat boots, black socks, looked like he just left a Heavy Metal show and came straight to work without showering. That's all good if that's the theme of your restaurant, but it's not. He said he'd bring us some waters, that didn't happen. When it came time to order some beverages, we ordered coffees and juices, again, he said he'd bring waters. Didn't happen. After seeing some people next to us get Bloodies brought out to their table, I surprisingly asked him if they had alcohol because I saw nothing of the sort on their menu! He said "Shit, that's on another menu!" and ran off to get one. It was getting comical at this point. He hurried it back over to us and we'd been ready to order our food for quite a while now, he told us to look over that drink menu and he'd be back to take our food order. We had to stop him and let him know we were ready to order now! I ordered the biscuits and gravy, as it is my go to breakfast dish (besides chicken fried steak) that I try everywhere I go! I also have been making homemade biscuits and gravy for over 20 years. My husband ordered a pretty basic eggs, toast, and hash browns. I wanted to add 2 eggs and hash browns as a side, and he told me that I should just get the egg meal or whatever it was called. I told him I didn't need toast with my biscuits and gravy, lol. He said well it's the same price....not true, $1.30 more to do it his way, I did it my way instead. My Bloody Mary came out and while it was garnished well with mozzarella and cappicola, the flavor was awful. I should say the lack of flavor. I love bloody Mary's and this one doesn't even come close! It was like they squeezed a tomato into some vodka. Not to mention that the celery had more leaf than actual celery stalk! Made it through about 2-3 sips before sliding it away. Now for the meals we've been so patiently waiting for. I wish I had my phone on me at the table so I could have taken a picture of how bad my biscuits and gravy looked! The gravy was completely separated with trenches of grease cutting thru the flour mixture, not good. I've never been to a breakfast place that presented gravy so bad! I could have seriously hurt somebody if I would have thrown my biscuit at them, it was dangerously hard and it was a world away from the light flaky biscuits you can find around town! He said he'd be right back with my hash browns. Didn't happen. After he passed our table 3 more times, I asked him if I could get those hash browns! Again, he said "oh shit!" And ran back in the door to go find them, he came back and said, "my bad, they've been sitting up there the whole time!" Yeah, that was pretty obvious! Literally, the best part of both of our meals was my husbands Toast! The bread they use is very good, but if the best part of breakfast is the toast, there's problems!
I don't think I can ever go back to this place unless I hear that they've made some major changes. Truly disappointed as I was hoping to never have to venture to old town breakfast joints and their lines after this place opened up! But I think I'd still rather go wait in line and have an amazing breakfast elsewhere! read more