I ordered roses for my wife's birthday and they were sensational (you might find a photo on their…read morewebsite). Unfortunately a couple of days later she noticed that several of the flowers were dying. 3 days after I picked up the arrangement I called Emily to ask how long we could expect the flowers to last and was told at least a week maybe 2. I explained the condition the flowers were in and Emily apologized profusely and asked if I would like to pick up a new arrangement or have it delivered. I offered to pick them up but they had a delivery near us that afternoon. A little after two my wife had another beautiful arrangement. I will never use another florist in Chattanooga. THANKS EMILY!

Ordered flowers for Valentines Day and as usual, everything was perfect. Easy ordering, beautiful…read morearrangement, and perfect pinpoint delivery. I am always amazed at the premium quality service that they can ALWAYS provide. Using them is a pleasure.

So thankful for Chattanooga Flower Market. I ordered a condolences bouquet late the night before I…read moreneeded it, but they get it prepped and delivered earlier than I needed - and at a reasonable price!

I just ordered flowers to be delivered and if anyone is looking for a florist who has INCREDIBLE…read morecustomer service, prompt delivery and beautiful flowers, call Chattanooga Flower Market. They are simply the BEST!

All flowers that I have ordered from Designs by. Laura are beautiful and so well arranged. I would…read moreencourage anyone who wants quality floral arrangements to use Designs by Laura. I have never been disappointed by this florist and her quality and artistic arrangements she designs. Five star florist.

I was ultimately disappointed with my service from this florist. I placed an order to be delivered…read moreto an office, but had to change the address as the recipient was not at his office that day. The florist had (understandably) already charged me for the original delivery. Because the new destination was further away, I was charged a second time with an additional $4 fee to make up for the mileage. This, too, I understood. However, the recipient ultimately picked up the bouquet, which was small, but fine bouquet. Unfortunately, it looked nothing like the bouquet I referenced when placing the order. For example, it should have had tulips. It did not. Still, I was OK with it. A few days later, I called the florist because I had been charged twice, both times for a delivery that did not take place as the flowers were picked up. I was told the first charge was canceled and to wait for my bank to reflect that. (Thus, I'm waiting. Perhaps my bank is slow to update.) However, I asked about the second charge which included a steep delivery fee for flowers that were picked up. I was told they "added" flowers to the bouquet to make up for the difference, but they could not tell me what flowers were added to what was a very small bouquet. (And remember, it should have included tulips. It did not. So what was added that was worth the extra money?) I explained that, as a customer, I would have liked a call regarding whether to add to my bouquet or refund my delivery fee. The florist simply kept repeating " I understand" and "We are happy to send you a receipt." In other words, my issue wasn't addressed. In the future, I will use other florists with more straight-forward business practices. I do not recommend this company, nor was I bowled over by the floral arrangement itself.

I had called the funeral homes florist to work with me to design a special spray for my brother's…read morefuneral service using the color of his law enforcement uniform which was green and brown/ tan. We had a patch we wanted to incorporate they were cold and wouldn't help me. I called Misty Mountain with the same request and the owner Melissa was so sweet and worked so hard with us to create a perfect arrangement spray we had envisioned to have a tribute for my brother's time in law enforcement. I will be forever grateful. I live on the west coast so I'm not even a local but she treated me like I was. Please use this florist as I know she won't let you down!!

Beautiful half dead sunrise from my daughter on Mothers Day. The tulips and dusty miller never…read morerecovered. Base arrived half full. No flower food. Huge disappointment.

I called Grafe Studios to order a premium arrangement following the birth of our fourth grandchild…read moreand spoke to a very polite female. I chose one of their website offerings because it wasn't a generic arrangement and we discussed this at length. Needless to say I was not happy with what was created when my son sent me a picture, thanking me. I contacted Grafe Studios via their website as it was now after hours. And I also left a negative review, as I hoped that would make someone take notice. Todd Grafe contacted me today, was very dismissive and rude, asking me what would make me happy so he could move on. I asked for an arrangement like what was expected be delivered as a replacement. He tried his best to talk over me, mansplaining at it's best, and attempted to make me feel inferior since my children politely accepted the flowers delivered. Like all of this was is the recipient's fault? When my husband, who was watching my end of the conversation, inquired, I referred to Mr Grafe as an "asshole", because in my opinion he was being a real jerk. I really couldn't believe a business owner would act like that. I was an inconvenience to him. Needless to say, Todd heard my characterization of his behavior and was not pleased. I don't feel obliged to erase what transpired. I won't participate in his QUID PRO QUO game. My advice, choose wisely.

Received dead and dying flowers. Called ahead bc I needed flowers for a funeral not Valentine's…read more The arrangement was embarrassing. The food city presented a better presentation than that crap!!! It went into the trash. Absolutely humiliating.

I am from Ohio and i have a very sick niece in Lafayette who is not expected to live through the…read moreday. Her family is taking care of her and I wanted to send something special for them. I was looking for someone to help get some special treats and flowers to my niece and her family and didn't want to use an online deliver I wanted it to be more personal. I called every grocery, bakery, big box store and could not get any help. Then I found Danielle, Debbi's daughter and she jumped right in and took care of my needs. I am writing this with tears running down my cheeks, feeling the thoughtfulness and kindness they delivered. Not only did they take their flowers and candy boutique, they also went to the local bakery and picked up donuts and goodies and delivered too!! That is what I call Ultimate Customer Service!! Thank you Debbi and Danielle for all your help.

This shop is wonderful! They truly care about every person who comes in or orders. The selection in…read morethe shop is wonderful! So much to choose from and can't beat the price!

Everything! Already posted a serious review a few days ago no need to repeat myself ! Wish I had…read moreused them two years ago'

A corner stone of the city with fantastic and friendly service. They always have wonderfully unique…read moreofferings. Even though we live in Atlanta we still drop in when visiting friends and family in Chattanooga. And on this trip we picked up a large 405 lbs.) water fountain. My wife had seen it the weekend before and then called midweek to purchase over the phone. Everyone was helpful and the whole process went smoothly.

honestly feel like I got scammed. They sell plants that are already dying instead of throwing them…read moreaway. The cashier even told me they put 30% off on them because they "weren't doing well," so they clearly knew the condition they were in. All of my plants died within 5 days, and when I talked to the manager, I was basically told that once you pay, they're yours. Those plants are goners that look okay used to get people's money! If you don't know much about plants, don't waste your money here. You'll end up with no plants anyway. Save yourself the time, the effort, and the money. I bought plants from Nursery Barn around the same time, and they're still healthy and blooming. I'd rather drive a few extra miles than buy from this place again.

I made the 26 mile drive from Signal Mountain to Ooltewah Nursery this morning to discuss…read morepurchasing sod and I have nothing but praise for my experience. I walked in and was immediately greeted by Amelia at a front register. I expected her to pass me off to another employee but Amelia was able to answer all of my questions. Ten minutes, questions answered and my purchase was processed for pick up by my landscapers. Well worth the drive. Thank you, Amelia!