I called Grafe Studios to order a premium arrangement following the birth of our fourth grandchild…read moreand spoke to a very polite female. I chose one of their website offerings because it wasn't a generic arrangement and we discussed this at length. Needless to say I was not happy with what was created when my son sent me a picture, thanking me. I contacted Grafe Studios via their website as it was now after hours. And I also left a negative review, as I hoped that would make someone take notice. Todd Grafe contacted me today, was very dismissive and rude, asking me what would make me happy so he could move on. I asked for an arrangement like what was expected be delivered as a replacement. He tried his best to talk over me, mansplaining at it's best, and attempted to make me feel inferior since my children politely accepted the flowers delivered. Like all of this was is the recipient's fault? When my husband, who was watching my end of the conversation, inquired, I referred to Mr Grafe as an "asshole", because in my opinion he was being a real jerk. I really couldn't believe a business owner would act like that. I was an inconvenience to him. Needless to say, Todd heard my characterization of his behavior and was not pleased. I don't feel obliged to erase what transpired. I won't participate in his QUID PRO QUO game. My advice, choose wisely.

Received dead and dying flowers. Called ahead bc I needed flowers for a funeral not Valentine's…read more The arrangement was embarrassing. The food city presented a better presentation than that crap!!! It went into the trash. Absolutely humiliating.

I absolutely recommend Fox & Fern Botanical Styling for all…read morefloral needs. We have ordered flowers from this shop several times. On each occasion the staff is kind, attentive and the arrangements turn out better than expected:)

What a great florist. I spoke with a young lady who was very attentive and they delivered what I…read moreasked for: Something different and breathtaking. SUCCESS!! My dear friends lost their mother and I was definitely not interested in your basic funeral spray. My friends were very happy with the arrangement.

Wow!!! Just ... WOW! Absolutely blown away by the customer service, pricing, skill, delivery time…read moreand overall quality of flowers from Nat's Florist. I placed my order by phone at 10:36 am and by 11:22 am (the same day) the recipient of these flowers called me to gush over how BEAUTIFUL the arrangement was and thank me. Now, that is EXCELLENT SERVICE! And worthy of a review. Highly recommend

They are 100% outstanding. I did a web search and found their website in order to have flowers…read moredelivered for my mom's 75th birthday. Found an arrangement I liked and ordered them. The photo of the arrangement on their website was lovely. However I am at a loss for words in describing how beautiful the arrangement is she received. They absolutely went above and beyond for me. I cannot thank them enough for helping me to make her birthday a special one.

So thankful for Chattanooga Flower Market. I ordered a condolences bouquet late the night before I…read moreneeded it, but they get it prepped and delivered earlier than I needed - and at a reasonable price!

I just ordered flowers to be delivered and if anyone is looking for a florist who has INCREDIBLE…read morecustomer service, prompt delivery and beautiful flowers, call Chattanooga Flower Market. They are simply the BEST!

Great addition to Ringgold! What a cute store with beautiful flowers and wonderful customer…read moreservice. Whether you would like customized arrangements or build your own bouquet, they have it all. My husband has built me a bouquet here for Valentine's Day, and it was so sweet. I happened to finally make my way here today, and I'm glad I did. I was able to make my own bouquet and I can't wait to receive more arrangements from Meg's.

Came here to find some flowers for a small event and left with this lovely bouquet!! Everything is…read moresuper high quality and a lovely experience creating your own bouquet. Located in charming downtown Ringgold, I will definitely be back! For anyone out there looking for a cute Valentine's Day date or gift this is it!!!

Every time I have needed flowers or arranging flowers, they have been so helpful. They care about…read moretheir customers!

I am from Ohio and i have a very sick niece in Lafayette who is not expected to live through the…read moreday. Her family is taking care of her and I wanted to send something special for them. I was looking for someone to help get some special treats and flowers to my niece and her family and didn't want to use an online deliver I wanted it to be more personal. I called every grocery, bakery, big box store and could not get any help. Then I found Danielle, Debbi's daughter and she jumped right in and took care of my needs. I am writing this with tears running down my cheeks, feeling the thoughtfulness and kindness they delivered. Not only did they take their flowers and candy boutique, they also went to the local bakery and picked up donuts and goodies and delivered too!! That is what I call Ultimate Customer Service!! Thank you Debbi and Danielle for all your help.

All flowers that I have ordered from Designs by. Laura are beautiful and so well arranged. I would…read moreencourage anyone who wants quality floral arrangements to use Designs by Laura. I have never been disappointed by this florist and her quality and artistic arrangements she designs. Five star florist.

I was ultimately disappointed with my service from this florist. I placed an order to be delivered…read moreto an office, but had to change the address as the recipient was not at his office that day. The florist had (understandably) already charged me for the original delivery. Because the new destination was further away, I was charged a second time with an additional $4 fee to make up for the mileage. This, too, I understood. However, the recipient ultimately picked up the bouquet, which was small, but fine bouquet. Unfortunately, it looked nothing like the bouquet I referenced when placing the order. For example, it should have had tulips. It did not. Still, I was OK with it. A few days later, I called the florist because I had been charged twice, both times for a delivery that did not take place as the flowers were picked up. I was told the first charge was canceled and to wait for my bank to reflect that. (Thus, I'm waiting. Perhaps my bank is slow to update.) However, I asked about the second charge which included a steep delivery fee for flowers that were picked up. I was told they "added" flowers to the bouquet to make up for the difference, but they could not tell me what flowers were added to what was a very small bouquet. (And remember, it should have included tulips. It did not. So what was added that was worth the extra money?) I explained that, as a customer, I would have liked a call regarding whether to add to my bouquet or refund my delivery fee. The florist simply kept repeating " I understand" and "We are happy to send you a receipt." In other words, my issue wasn't addressed. In the future, I will use other florists with more straight-forward business practices. I do not recommend this company, nor was I bowled over by the floral arrangement itself.

My father and I came into town for my mother's memorial service. She was able to put together a…read morebeautiful arrangement for a very good price and she even delivered it do the Collegedale cemetery at no cost. She was very kind and sympathetic. I can't recommend enough.

I ordered a colorful bouquet for a 13 year old girl who just had brain surgery. The bouquet I saw…read morewas full of pink and purple flowers and yes, I realize it's a seasonal thing but their website also says they try to match the flowers, quality, and VALUE and instead of all these purples and pinks and cheerful flowers, they sent fall flowers in yellow and brown which looks rather sad and depressing to me. This is not at all what I had in mind considering the cost of the flowers, the tax, the delivery fee, and a tip that came to a total of $98. I attached photos of what I thought I ordered and what they delivered. They offered to switch out the arrangement for something I would like better. However, this would entail going across the street taking that sad little bouquet away from a 13-year-old girl who just received them and drive to the florist's location (which is impossible with my newly broken wrist mind you) For them to do what they should have done in the first place. They sent an email showing what they made but I didn't see it until after my appointment with the orthopedist at which time it was already on its way. If I knew what they were sending I would have cancelled the order and sent my son to the store for a pretty bouquet, a nice card, a balloon , and a stuffed animal and I still wouldn't have spent $100. This whole experience was an immense disappointment. . I would not ever recommend this florist to anyone.