Ok so, the first review still holds for the most part…read more I had to have a root canal done because of the chipped tooth chipping almost right at the nerve. I'm a baby when it comes to pain.... I'll admit it. So I was not excited to have this procedure done. For the most part they did a good job. I wished I could have had something for the pain (as I said, I'm a wimp) but nothing. It took 2 visits to clear everything up as well. He talked about putting a crown on it, but never gave me specifics... Said we'd talk about it when I came in to get more work done. Um excuse me? I'm not planning on getting anymore work done! I have a calcium deficiency that acts up sometimes and makes my teeth weak in spots, but that passes and clears up. But he wanted to do "preventative" work on my teeth. No thank you. You can drill when there's a reason to drill. Thats my biggest problem. Is it so hard to find a dentist that doesn't want to just drill into your teeth?!

So, I broke up with my dentist of the past 10 years, in effort to establish a relationship and…read moresupport another local Mt. Washington Business. (Since starting our own business, we have tried to do this as much as possible, because we know how important it is.) I can't say enough good things about the practice. Dr. Steinmetz (and Sheri, who has been the Practice Manager for 28 years) are incredible and they're literally 2 minutes from my home and place of business. I was driving 40 minutes each way (what was I thinking) until Dr. Steinmetz popped into my business one day. Our entire family has switched over to using him. They treat adolescents and adults. They also do braces/invisalign. My significant other is undergoing ortho treatment and is seen every two weeks. I personally do not have dental insurance and know there are others out there in the same boat. They have a plan for $249, that includes 2 exams, 2 cleanings and all xrays. Just wanted to share my experience in case anyone is looking to make a change or establish care. They're very professional, efficient, affordable and conveniently located.

Amazing, incredibly competent and caring dental practice. I have been a happy patient here for over…read more30 years, and can't imagine that any other dentist could be as great. Dr. Wayne is simply a genius at fixing things and will do everything in his power to save your teeth. His daughter, Dr. Whitney, has now taken over the practice and she is just like her dad in those respects. The bonus is that they (and their staff) are extraordinarily nice people who treat everyone with friendliness and respect. It's just a joy to make an appointment here, because I know I'll get the best treatment possible.

I can't recommend this father/daughter team enough. They are honest and extremely up to date with…read moreall of the latest equipment and procedures. They saved me $3000 right off the bat by catching another dentist's misdiagnosis. They also have a great group of assistants and office staff. You won't be disappointed

Friendly staff, everyone very knowledgeable. And Dr. Logeman does a great job explaining what needs…read moreto be done. My daughter has been following his easy-to-understand directions (she has Invisalign) and her teeth are looking great!

Dr. Rolfes and his team are, without a doubt, the best dental practice I've ever encountered, and…read moreI've seen many across the U.S. Dr. Rolfes is exceptional, not only addressing immediate dental needs but also developing a comprehensive long-term plan to keep my teeth healthy. After experiencing multiple root canals and broken teeth from grinding at night, he took the time to investigate the underlying causes rather than just treating the symptoms. He focused on solutions instead of continually replacing crowns due to wear. I couldn't be happier with my experience at this practice.

Incredible care from the team (hygienist right up through Dr Rolfes) with the added bonus of the…read moremost helpful and professional office staff I've ever encountered in health care.

I moved away from Cincinnati six years ago. I really miss Dr Petrtyl. He was truly excellentread more

He excels in a field in which people typically dread entering the doors. He is quiet but has a good…read moresense of humor. The comraderie at the office is very good natured and professional. He will explain anything about the prognosis and/or treatment. I have been a patient of his for 20 years. I appreciate him and his staff. *applause*

Became a new patient only due to moving back into the area. Wish I would have driven the extra…read moredistance to stay with my old Dentist. Where do I begin. First I had to pay a new patient deposit. Never had to do this for any of my previous dentists. I should have been given a new customer deposit instead for the service I was about to receive. During my initial appointment I was told that i needed quite a bit of work totaling $6220. Basically was told a few other things i needed not included in this price as well. The first item i did need done but the rest seemed way more than my last dentist had recommended. Scare tactics that made me angry. I prepaid for the first service/appointment ($2075) in full before any work had been done. After the visit and once my insurance finally paid their portion I asked to be reimbursed what was remaining ($875). Had to call several times to get this rectified to only be told I did not know how my dental insurance worked. Fast forward to my wife and daughter going for cleanings. Never got a bill only a late payment notice saying we owed for these visits in full. I had my insurance statement showing they had paid their part several months before I received the late notice. Conover lost the payment somehow. Had to go in their office in person because over the phone they could not understand what I was telling them. Went in and paid my part and told them they needed to rebill my insurance. Got another late payment notice for this same bill stating if not taken care of it could go to collections. They could not even transfer our dental records to our new dentist correctly. My new dentist visit revealed I did not in fact need all the above work. The work i did have at Conover still hurts as well. But hey they give you some cool socks. I would look elsewhere for dental care. This place does not treat you like a customer only like a bank account.

Just finished a 15-month SureSmile treatment with Dr. John Conover! I'm so happy with the results!…read moreThank you!

Excellent service. Jen at front desk was very helpful, friendly . Warm inviting atmosphere…read more I noticed how very clean it is Dr Bradley Girdwood and assistant was very thorough and very comfortable to be with

Had 5 extractions yesterday. I have always been afraid to go to the dentist so my anxiety was…read morethrough the roof. Dr Piner had my extractions out fast but gently too. The nurse working with him was so nice & even offered me a blanket. I barely felt the regular shots & he uses this freezing technique for the shots on the roof of the mouth, so those shots were not bad at all. I felt no pain during the extractions & no pain when I got home. I took 400mg (less than prescribed) Ibuprofen just in case. Today no pain at all. I hope this helps someone else with extreme dental fear. So glad my son suggested this place to me. Now my other son says he will start to go here for his family's dental needs. I'm suggesting it to everyone.

Best dentist I've ever had. Claiming, relaxing, matter of fact, and workmanship above most locals…read more Would highly recommend.

I've visited my fair share of dental offices. Dr. Phuoc Tran's West Chester Family Dentistry office…read moreblow everyone else out of the water. Firstly, the building is owned by Dr. Tran himself. Thus, the entire area is kept clean and pristine. The waiting room has a giant aquarium which takes up about half of the wall. It's a salt water tank with many fishes that'll remind you of Finding Nemo! (His kids had a hand in picking these out). Also, there's plenty of refreshments available to you on arrival. My personal favorite is to monopolize the keurig machine and snag a mocha flavored k-cup. The receptionists here are warm and happy. Always energetic, they seem genuinely interested in engaging in conversation. The dental hygienists are equally as fun, making a dreaded visit to the dentist not so bad. The chairs and TV themselves are new and up-to-date. I could easily fall asleep in one of those things while staring at the tv directly above me. Quite pleasant. Dr. Tran is amazing. He's very approachable and amiable. He's always engaged in his patients and is getting life updates. Note: if you want to get him riled up, challenge him to a table tennis match!