Became a new patient only due to moving back into the area. Wish I would have driven the extra…read moredistance to stay with my old Dentist. Where do I begin. First I had to pay a new patient deposit. Never had to do this for any of my previous dentists. I should have been given a new customer deposit instead for the service I was about to receive. During my initial appointment I was told that i needed quite a bit of work totaling $6220. Basically was told a few other things i needed not included in this price as well. The first item i did need done but the rest seemed way more than my last dentist had recommended. Scare tactics that made me angry. I prepaid for the first service/appointment ($2075) in full before any work had been done. After the visit and once my insurance finally paid their portion I asked to be reimbursed what was remaining ($875). Had to call several times to get this rectified to only be told I did not know how my dental insurance worked. Fast forward to my wife and daughter going for cleanings. Never got a bill only a late payment notice saying we owed for these visits in full. I had my insurance statement showing they had paid their part several months before I received the late notice. Conover lost the payment somehow. Had to go in their office in person because over the phone they could not understand what I was telling them. Went in and paid my part and told them they needed to rebill my insurance. Got another late payment notice for this same bill stating if not taken care of it could go to collections. They could not even transfer our dental records to our new dentist correctly. My new dentist visit revealed I did not in fact need all the above work. The work i did have at Conover still hurts as well. But hey they give you some cool socks. I would look elsewhere for dental care. This place does not treat you like a customer only like a bank account.

Just finished a 15-month SureSmile treatment with Dr. John Conover! I'm so happy with the results!…read moreThank you!

Great compassionate care by the Dr and staff! Clean…read morefacilities and friendly people. Thorough examinations and excellent service and fees.

Avoid Trailside Dental Care…read more After treatment at this office, I was left in severe pain and repeatedly asked to be evaluated by a dentist but was unable to speak with one. Instead, I was given guidance by staff while dealing with significant pain. I ultimately had to seek emergency care elsewhere, where the problem was properly resolved. In addition, I was told I needed 6-8 fillings and a crown. When I sought a second opinion, I was told that none of that work was necessary and that only one small area needed to be monitored. The difference between those two evaluations was alarming. Recommending large amounts of unnecessary dental work goes beyond poor judgment -- it's unethical. What makes this even more concerning is that the dentist at this office has been suspended by the Ohio State Dental Board and is currently practicing under probation for documented violations involving patient care. This is public information anyone can verify on the Ohio State Dental Board website. Please research carefully before choosing this office. Patients deserve to know this information when choosing a healthcare provider. This review is based on my personal experience and publicly available disciplinary records from the Ohio State Dental Board.

I am rating based on the consultation. My mother is significantly afraid of dentists. Dr. Pax was…read moreunderstanding and patient as my Mom had her visit. We didn't ultimately have services done here because her issue required skills this office doesn't have, however I greatly appreciated her care and concern.

Long story and several concerns. They did not tell me dentist I came there in beginning had left…read more Then mislead me to believe insurance would assist in coverage but they did not feel comfortable working with insurance when push came to shove. The dentists rotate thru so quickly I did not feel comfortable staying at this practice. Before one visit, young receptionist was bad mouthing the office manager out loud in lobby in front of patients, very unprofessional. The ladies that cleaned my teeth were always professional and thorough. That kept me coming back along with lady that checks you out was always very kind. I would not to recommend.

Hoooolllyyy cow! My very first visit to my new dentist revealed not 1, not 2, but 3 cavities on 3…read moreback teeth. I guess this practice was going to let it get to the more expensive crown route. Wish I would have left sooner like others I know.

the absolute best dentist office! everyone was extremely nice from the front of house to the back!…read moresuper clean and welcoming and the prices (non insurance) are especially amazing! i actually can't wait for my next dentist appointment which is a wild thing to think! everyone was so informative and helpful it was truly a top notch experience

Dr Mike had to make me a top denture. At first they did not fit but after 5 months it finally fits…read moreand for the 1st time since may I can eat more food. At 1st it was oatmeal, oatmeal and more oatmeal. I am able to eat crackers, chicken plus other meats. Thank you Dr Mike for letting me come in several times until they finally fit. Thank you Merilynn

I really wish I could give this place a negative star !! I had a broken wisdom tooth extracted…read more4/21/25 from twin dental! It resulted in Bell's palsy- not a single care from the dentist and after he told me "ummm I need to go research this" I knew I was in trouble. Almost a full year and I'm not 100% healed. After he gave me a bs prescription- no more follow ups to see how I'm doing, no further instructions on what to do. Only called to collect money. So I've racked up bills from my PCP, a new dentist and even an ENT just to prove it wasn't caused by my ears. I've racked up THOUSANDS in dentist/medical bills due to their lack of care. DO NOT EVER GO TO TWIN DENTAL!!! Im still being harassed for a $60 payment when they have already collected $400 from me and $500 from my insurance TO PULL ONE TOOTH!! They didnt even give me pain meds, not even a low dose one until i was in so much pain. And instead of calling it to the pharmacy- they told me i had 20 minutes to get it from their office aa they close early on friidays. Never in my life have i ever paid that much for an extraction. Or had a dentist who was etremely nonchalant about what HE had done!!(Even when i didnt have a job/insurance I only paid $160 and the emergency dentist on a friday at 7pm pulled it.) i will however, send them all my bills for the year of follow up ive had to deal with for their mistake. I have included a picture from the day before the procedure - the day of, the day after, a pic when i was being weened off the medication after 6 month of high dose steroids (due to the dentist prescribing a an extreme low dose that did nothing) and two additional pictures from this year 4 months post steroids two more teeth were also shattered due to the steroids and so I was deathly scared of getting those pulled, until this morning. I had no idea that a dentist office could be caring and comforting. But shoutout to Meier dental and Cincinnati oral surgeons for extracting 3 teeth (the two shattered and my last wisdom) under anesthesia, prescribed me a pill before I went in, had antibiotics on order, Tylenol 3 on order for pain. Sent me home with an ice pack and enough gauze to last a life time. My total out of pocket $600. Insane difference. These people took my life from me for almost a year. Due to being on steroids gained ao much water weight I had Charlie horses when I walked!, I also had high blood pressure, pre diabetic along with absolutely no energy and not being able to breathe all due to the side effects of the steroids I had to take to fix what THEY did. SO BEWARE OF TWIN DENTAL. Or at least if you find anything suspicious or wrong speak to a malpractice attorney IMMEDIATELY

I needed a root canal and a filling. Had to go somewhere else for it because of my TMJ. At their…read moreclinic I was initially quoted $1626 with insurance for the crown and the procedure. I got it done else where. A year later, I went to another dentist to ask if I needed a crown and they said no! They said the tooth structure was mostly intact so having a crown would mean removing a lot of the natural functional tooth. So happy I went somewhere else and didn't pay for an extra procedure I didn't need! In addition when I had my tooth extracted, it was extremely painful and I felt like they injured my jaw (heard glass shard like sound). Soon after I reported my concerns, the clinic banned me as a patient!

I've been going to Kings Dental for a years. I've always been treated good but last time I was…read morethere, they said that I needed to get a cavity fixed under my filling that they would have to make a new tooth and fix the which is fine and they quoted me after my insurance I would have to pay $42 they procedure and they told me to come back next week and I came back and they told me that they were wrong that I owed them over $500 I said no that you told me 42 that's why I did this. They said my only paid 50% when they thought it was gonna be 100 so is that my fault or their fault? As of today, I am no longer going to that dentist Montgomery and the one the I went to was in Mason.

I hate the dentist! But they were very sweet, they do a quick and fantastic job every time!read more

I have been going to Beckett Dental Care for almost 30 years. I have always been very happy with…read morethe work they have done. I always feel welcome and comfortable in the office. I appreciate that they don't try to push to do work done that is not necessary, just to make money. And the work they do is excellent.

They have redone their office which must have cost a pretty penny because now they're charging a…read morelot and doubled their staff who don't seem to know what they're doing. I tried checking out my son and she didn't even know what he had done and then switched him to an adult because he was 13. Then asked the kids what they had done... They don't take delta dental. They charge double almost 3x what my insurance would pay. Not worth it, looking for a new dentist that is covered by insurance. Extremely expensive dentist.

I travel with professional, collegiate athletes. also actors from Broadway. my smile is very…read moreimportant to me. I had an emergency and broke a tooth. called Milford dental excellence and they got me in to see the dentist in 2 days! The staff and everyone was incredibly nice! Was in and out within a hour or so. I will be a long term patient with them from now on!!