I have never reviewed any business or practitioner. Dr. Patel DMD and his staff are simply the…read morebest!! No exaggeration. Bed side manner is beyond compare. They understand your fears. Calm you with their diagnosis. And dazzle you with their skill and technology. Tell them how you want to look and they can make it happen. I am real. Text me at (513) 616-9514. Again, simply the best!! Kit Hoffman.

I had a great first experience! As someone who hasn't been to the dentist in while I appreciate the…read morefriendliness and patience of the staff. Through my initial assessment, to the Dr's Assessment, to the receptionist, I was being informed every step of the way of everything going on. I already have more appointments scheduled. Definitely check this place out they're great.

They're understanding. I appreciate everything that they do. I wasn't able to make it and they…read morestill understood.

Immediately felt relaxed, and at ease. I moved my family to this practice after a friend had…read morereferred me. All the staff there are friendly and helpful. Makes the dentist a little bit easier!

Continue to have great experiences here: -No surprises…read more They are very informative throughout your visit. -The entire staff listens well and shares info so that you don't have to repeat. Great teamwork. -I'm normally nervous around any medical procedure. I've always felt at ease here. -Met Dr. L for the first time in this visit. Top notch. Pays attention to detail.

I'm extremely disappointed with the billing practices at Afinia Dental - Mason. We have dental…read moreinsurance with 100 percent preventive coverage, and before each visit I confirmed with the front desk that our plan was active and in network. Despite that, I recently received two invoices--dated January 2026--for services performed in 2024 and 2025. These were the first and only notices I ever received. The statements show no insurance estimate, no insurance payment, and no prior balance, which strongly suggests the office either never submitted the claims or submitted them incorrectly. Preventive services should have been fully covered, and any failure to bill insurance or notify the patient for nearly two years is a provider issue, not a patient responsibility. When a dental office assures patients that insurance is in network, then sends surprise invoices years later with no explanation, it creates a serious trust and transparency problem. I hope they address the internal billing issues that led to this situation so other families don't experience the same frustration.

I have been terrified of the dentist for years and this practice has been so gentle, patient and…read moretruly caring with me. I almost look forward to going for my cleaning now. I cannot recommend this practice enough.

Doctors Franklin and Dorsch have an excellent practice and wonderful staff…read more The atmosphere is always upbeat, the schedule runs on time. Been coming for many years and have had consistently excellent experience. They have state-of-the-art technology and do crowns in one day, in one sitting, and do an excellent job.

Six trips to the dentist in ONE month, and somehow we kept getting the deluxe "come back later"…read morepackage. They recommended a root canal, then offered an appointment over a month away. Because apparently, dental pain has a 30-day waiting period. So on a Sunday, we ended up at another emergency hospital and finally had the tooth extracted. Six visits. One month. Zero solutions. Just a whole lot of unnecessary suffering. Honestly, if "we'll keep you in pain until you give up" is the new standard of care, they're absolutely nailing it. Wish I could give them zero stars

Horrible service! I showed up to my appointment on time and they said my appointment had been…read morecancelled because I didn't reply to the confirmation text the day before. First off, they never stated to me that they had this confirmation policy and secondly, I didn't receive a text. I was so upset as my spouse got off work and I got a sitter for my kids. Now I'm in pain with a swollen jaw and still no work done. This place cares about money and not patients. They then sent me a letter saying I was dismissed from the practice. The front office staff is very rude as well! Do not go here!!!

Very attentive and the friendliest staff I have ever experienced in a dentist's office. Dr. Marck…read moreis very knowledgeable and skilled. Great personality, as well.

I'm can't speak highly enough of this practice. From any of the dentists to the staff...5 stars!!…read more They greet you with a smile as you come in, treat you like family every single second you are there, and try their best to work with your insurance.

They have redone their office which must have cost a pretty penny because now they're charging a…read morelot and doubled their staff who don't seem to know what they're doing. I tried checking out my son and she didn't even know what he had done and then switched him to an adult because he was 13. Then asked the kids what they had done... They don't take delta dental. They charge double almost 3x what my insurance would pay. Not worth it, looking for a new dentist that is covered by insurance. Extremely expensive dentist.

I travel with professional, collegiate athletes. also actors from Broadway. my smile is very…read moreimportant to me. I had an emergency and broke a tooth. called Milford dental excellence and they got me in to see the dentist in 2 days! The staff and everyone was incredibly nice! Was in and out within a hour or so. I will be a long term patient with them from now on!!

I really wanted to like this office. I went to her with an open mind and heart. She came up with a…read moreserious treatment plan that cost over 12,000 dollars out of pocket. Then wanted to start with a deep cleaning around 1400 dollars. I had the deep cleaning and 2 months later I have the same problem. They are not clear on their pricing and are a little shady. I thought the total was $1300 something and signed off. Turns out 2 months later they send a bill saying I'm behind 60 days on over for $450. They definitely are doing some kind of billing scam. Because I would NEVER agree to over 1700 dollars for a cleaning out of pocket. The $1300 was a fortune for me. Initially they sent me a bill that didn't even include all of my payments. I had to send them my bank checking account screen shots of all that I had paid. They showed me that I had only paid $ 100 and then another $576. But I had paid them three payments of $100, $576, and $350. They had given me a credit of 261.21 in discounts. So you can see why when I was charged the $350 on my cleaning day I was led to believe that was the total balance paid in full. Or why not ask for more money that day? I would have paid it then. Most I should owe is $95 dollars, but they are reporting that I owe about 450.00 still. They just bumped up the total price after I caught them not remembering my payment of $350 and it took them 2 months to get back to me about the billing error. So now it's not 1300 something that I agreed to , but 1732 that i agreed to. Very shady. They don't take my insurance either, which is why I paid out of pocket to treat an tooth abscess. I went to her for help , serious help to preserve my life. I'm out of a thousand dollars and I still have the same problem. I cried in the office and I'm crying now but mostly angry. I threw a thousand dollars away on nothing. So I'm certainly glad that I didn't take out a loan to pay her the 12,000 that she wanted to do more work. four crowns and 2 fill ins. Something aint right. My recommendation is to stay away from her offices if you are poor, working poor, middle class. She is only for the rich who can throw money away on overpriced services. She is definitely NOT a servant of the people or God. Wish I didnt have to warn you, but cuídense hermanas. take care sisters. رعاية الأخوات PS I hope her office doesnt break patient confidentiality too like it seems in their responses on here. We'll see. As a woman it reminded me of a car dealership or auto mechanics. I was prey.

Absolutely run, don't walk away from this place! I am an employee of the federal government, and I…read morehave fantastic insurance. Turns out Sever Star doesn't take my insurance... which is completely fine. The problem is the scam they run to still get money from people. I called to make an appointment and gave them my insurance information over the phone. I showed up for my appointment, filled out MORE forms about my insure, and sat in the lobby for 15 mins. Then I took a 30 minute tour of the entire office, and shown all the equipment. During ALL OF THIS TIME no one informed me that they didn't take my insurance. Instead they sat me in an X-ray chair and proceeded to take films of my teeth. FINALLY, after they performed a task they could bill me for, they sat me down in a room to make future appointments and let me know in a fancy PowerPoint what the bill would be. So they clearly knew all along that they didn't take my insurance, but decided to troll me into services that I didn't need or request BEFORE telling me that I'd have to pay out of pocket. It's just a straight up scam, no other way around it. If you're already paying out of pocket and you don't mind overpaying, then there's definitely nothing wrong with Seven Star. I hope you enjoy your experience. However, if you DO have insurance... and would like to use it without being trolled and scammed out of your money then go find one of the other 1000 dentists in the area.