Office is nice as are the employees- but - family member went for an initial visit due to insurance coverage issues. Sounds good right? Well on a first visit the work estimate was over $3000.00 that would be billed to insurance. Getting second opinion was a must and going back to the prior practice - no work is needed. The projected work of a crown would be for a back space of a tooth- not visible and not an issue. The other "need" also didn't exist. Actually the end result was that the proposed work would actually cause more problems down the road! Patient beware. How many of the other patients could experience a like issue. What about patients who would blindly trust and not get a second opinion.? Caution ! read more

After being seen here, opted not to return due to racism/discrimination. I was seen here and I referred several other coworkers/friends here to be seen also due to the quick appt availability for an initial appt and they accepted our employers insurance(my referral to my coworkers/friends was before my initial visit). Showed up for initial visit and was informed that only X-rays and exam are done at initial visits, then a follow up visit would be scheduled to come back for cleaning/dental work if needed. Asked if X-rays that were recently done at previous dentist office could be used instead of having it repeated. Was told no, they have to do their own X-rays on new patients. At the end of my appt I was told that they are booked up for the next 6months and their protocol is to place pts on a waitlist and call to schedule them when an appt "opens up". They stated that appts open up several times a day and when they have an opening they will call people on the waitlist and offer them the open slot. They stated that the appt will usually be for that same day or the next day and that you have to make sure you answer when called or they will move on to the next person on the waitlist. I informed them that this did not seem feasible for someone who has to work, to be expected to wait by the phone everyday hoping for a call, and then to only give their job a couple hours notice or 1day notice for request off. Then they stated "we have openings everyday so if you miss the first opportunity, you'll still have plenty of other opportunities to get on the schedule, sometimes we can give you up to a 1-2week notice, I'll just make a note of your preference in your chart". This was NOT mentioned until the end of the appt and I was not ok with this. Still, I agreed because at this point I just went through about 20 X-rays, had my mouth violated with 2 different sets of hands/fingers, and paid my copay. (Many of my friends opted out of being seen here after hearing about my initial visit.) EVERY other person of COLOR that I referred(7+people) that still went to their appts, went through this same exact rigmarole. Didn't matter if they needed a cleaning or a cavity filled or a simple paint on fluoride treatment. This was the rigmarole. Then I was alerted by one friend, a Caucasian woman with the same exact insurance as me and the rest of the people of COLOR, that she went to her initial appt and had a completely different experience. Not only was she NEVER told about their "protocol".... This Caucasian woman had her X-rays, exam, and cleaning done in the same visit and was SCHEDULED for two days later to come back for her needed dental work. Then about a week later she needed a cap replaced(non emergency) and was SCHEDULED again for the following week at her time of choice. My caucasian friend wrote her appt down wrong and walked in a day late and was still seen with no wait. Meanwhile, I and the other 7 people of color were still not able to get in for a simple cleaning. This was not the only issues noted. This was just the biggest one for me. We are currently in contact with the Attorney General, Civil rights lawyers, and our insurance company. 0/10 I DO NOT recommend. read more

Never had issues with cavities before coming here. First visit I was told I had cavities. Got those taken care of. Came back the following year and was told I had more cavities. Made a follow up appointment to have them taken care of. Ended up going to a new dentist before those cavities got filled due to an insurance switch. Told the new dentist I had cavities that never got filled and the new dentist told me they couldn't find any cavities in my mouth. Called back here to get a record of the supposed cavities that I had. They told me they had no record of me having cavities even though I had an appointment to get them filled before I switched and was shown pictures of the cavities during the cleaning. Very off putting experience considering I'm now wondering if I ever had cavities the first time...... read more

I liked the work the dentist performed. I've had a lot of work done and he's near the top in terms of quality. Would be a 5 star except their policy for charging you $75 if you have an emergency crop up and have to cancel an appointment. It might be a common practice for all I know, but I think it's an unwise business practice. I work in an industry that charges steep labor hour rates, but I wouldn't risk losing a customer that I know has a history of paying in full on time and has thousands of dollars worth of additional work for me to do, just to nickel and dime them on an appt cancellation. I sincerely doubt the $75 slap on the hand for the customer is recouping the chair time they'd of had, and it doesn't keep people from cancelling anyway. There's more refrigeration work than there is people to do it; doesn't mean I take it upon myself to rake people over the coals. I still want to build a good rapport with my customer, not to treat them like a pay pig. read more

I'm pleased to be a patient of Lifetime Smiles. After being a long-term patient of Dr. Barry Ross, I was hesitant after his retirement when the practice transitioned to a new doctor. I left the practice and went to my husband's dentist. BIG mistake. I quickly returned to Dr. Sunny Pahojua and the team at Lifetime Smiles. They truly value you as a patient, customer and person while providing gentle care. You are made as comfortable as possible when receiving competent, compassionate and thorough care. Everyone at Lifetime Smiles seems to genuinely enjoy their job. Plus, they take time to get to know each patient. I'm a diabetic and have heart issues - these additional factors are always incorporated into my care. I never question recommendations or worry about up-selling to boost revenue. It's refreshing to feel valued as a customer and patient. Dr. Sunny and his staff give you 100% of their attention and make sure you are as comfortable as possible. They listen to your dental concerns and answer questions clearly and in detail. Without hesitation, I recommend Lifetime Smiles as a leading example of world-class dentistry. The office is welcoming, staff friendly and services affordable. If you've avoided dentists or dental work during your lifetime, this is the place for you. I promise...you be all smiles! read more

So glad to have went with my instincts to come to Lifetime Smiles and Dr. Sunny. When I'm here, the whole office makes me feel comfortable and makes sure I understand what is going on my the health of my teeth and mouth. The team goes above and beyond and makes sure that their patients know that we are the priority when we need help. Thanks Doc! read more

The world needs more people like everyone at Lifetime Smiles. Dr. Sunny Pahouja is a master of his craft. The hygienists are so cool and funny. Great conversationalists. The administrative assistants are very accommodating. I love my dentist office. You will too. read more

Great staff, extremely friendly and very outgoing; will work with you to get what you want/need done. Good atmosphere, watching tv while you have the work done makes it go by quick and easy. I would recommend anyone to come here. read more

I received excellent courteous service. The doctor and staff were friendly and professional.

This is a great dentistry. The receptionist, the dental assistants, the office manager, and the Doctor himself; are all outstanding in their customer service and knowledge of dentistry. I have been there multiple times over the past couple years and I am very happy with my results. I am sometimes apprehensive when it comes to going to the dentist but everyone there is so polite, friendly, and professional; which makes it that much easier going. I would recommend this office for adults and children. There are also movies playing when you get your teeth worked on which allows you to focus on something other then getting your teeth worked on. I really enjoy that because it makes the time go faster and allows me to enjoy myself a little more. If you are looking for a new dentist to go to, this is the place! read more

Very pleased with the practice. Professional staff and very informative. The exam is thorough. I would highly recommend them.

I have always received the best of services from the doctor and staff. In an emergency they have been able to give me an appointment right a way and take care of the problem! I recommend Lifetime Smiles for their excellent work, services and great doctor and staff. read more

Dr. Sunny , Traci & staff all excellent, pleasant, professional, proficient, kind and caring.

Sunny is friendly knowledgable and the staff is second to none if you are looking for a Dentist , this is your place . The office is beautiful , easy to get in and out of and close to I -74. read more

Everyone at the office is super nice and friendly! I had not been to the dentist in 10 years, so my first visit was very extensive and long, but they made it a great experience. I am looking forward to getting my dental health back on track and glad to have found Dr Sunny and his staff. read more