Staff is super friendly able to help us out to get some of the harder to find ammunition which was…read moregreat

Great place, friendly and knowledgeable staff! Highly recommend for the avid outdoorsman. A+read more

I purchased a Taurus GX4 from Pawn Palace. I went home to check the Taurus website for warranty…read moreinformation. The Taurus website asked me to provide the serial number. I was then informed that the firearm has been on recall since 2023. I now have to ship the gun back to Taurus and wait 3-6 weeks to get my weapon back. I also have to pay the shipping and wait to be reimbursed for that, too. I called Pawn Palace to inform them that they sold me a firearm on recall without informing the buyer. I was told by the owner that, "The gun was used." He then stated that "we sell guns on recall all the time." He then said it was an "optional recall. Just send it back to Taurus." How about Pawn Palace send it back for me? They sold me the defective gun. "Optional Recall"? On a handgun! It's not a weed eater. You REALLY don't want to be walking around with a defective GUN!! People could get hurt. It was easy to find that the gun has been on recall for two years. To sell me the gun without informing me that the gun was on recall is just shady business. The majority of the staff at Pawn Palace are wonderful people. The gentleman that I assume is the owner is not a very nice man. He looks like the father from "The People Under The Stairs". I don't mean that as an insult, it's just the best way I can describe him. I have purchased two firearms at Pawn Palace. I have always redeemed my Pawn tickets. The business has profited from my visits and I am always respectful. The owner seems to detest me. He acts like he's disgusted by me. He looks at me like he'd almost rather throw me out of the store than take my money. I have no idea WHY! I tolerated it because Pawn Palace is the town of Cottonwood. I put up with it long enough. I have to make one more visit to Pawn Palace to retrieve some belongings, but that will be the last time.

I use Pawn Palace exclusively for my transfers. Not only are they efficient and effective, they…read moreare also the best price around for FFL transfers. I have never purchased a firearm directly from them. They have an "ok" selection. I feel like their selection of pawn products far outweighs their firearms selection (as it should be since they are a pawn shop). I usually walk around and check their prices of pawn merchandise while waiting on them to finish my transfer paperwork and for the most part I feel like their prices are decent. But as with all used items; they are only worth what someone is willing to pay, so the prices are subjective and I don't have an opinion on them one way or another. The customer service is always great. The owner and employees are always attentive and when they are not super busy I am always greeted promptly upon entering. It's nice that they have situational awareness of who is in their store since they sell firearms and ammunition. I will continually use them for all of my FFL transfer needs, and in the event that they ever have anything on their shelf that I am interested in, I would not hesitate to purchase it.

Great pricing on ammo and tannerite also pretty good gun selection but will be back for ammo…read moreregularly

I think I met the owner today, helped me find some ammo I needed. He was super cool, his shop is…read morereally rad. If you're looking for some long distance gear it's heaven. Check em out!

Any time you are a large scale store, you're going to have people complaining. I've bought several…read moreguns from Sportsman's, and I have always had a fantastic experience. Sure, they get busy but that's because they are doing something right. If you go on a Saturday, you should expect more people. The prices are very competitive and they always take their time with you. If you want great prices on quality ammo, these guys have that too.

I rarely write reviews, but my experience purchasing my first firearm at Sportsman's Warehouse left…read moreme compelled to share what happened. After about a year of researching and shopping around, I purchased a Ruger 9mm handgun. As a first-time firearm buyer, I expected the employees handling the sale to be knowledgeable, attentive, and careful, especially when recommending ammunition. Unfortunately, I learned more from other customers in the store, particularly one helpful gentleman, than I did from the staff. The most concerning part of the experience became apparent after I brought my purchase home. Along with the firearm, I bought ammunition recommended by the salesperson. Trusting that recommendation, I loaded the magazine. Although something seemed unusual about the fit, it never occurred to me that I had been sold the wrong ammunition for the handgun I had just purchased. A few days later, while showing the firearm to a friend, he noticed the discrepancy: the ammunition was .380, even though my handgun was a 9mm. I had planned to go shooting the following day and was also arranging professional training. Thankfully, my friend caught the mistake before I attempted to fire it. My concern was that, had I proceeded to fire the weapon with incompatible ammunition, I or someone nearby could have been seriously injured. That possibility made the store's dismissive response especially troubling. I called the store the next day and went in person to speak with the manager. What disappointed me almost as much as the original mistake was how casually my concern was handled. I was offered a $10 gift certificate, and the response left me feeling that the seriousness of selling incompatible ammunition had been dismissed. I emphasized that this was a safety concern, particularly for someone purchasing their first firearm. I expected a meaningful acknowledgment of the mistake and an explanation of how the store would prevent it from happening again. Instead, I left feeling brushed aside. I subsequently emailed the manager more than once and received no response. I understand that employees work hard and mistakes can happen. However, verifying that the ammunition being recommended and sold matches the firearm being purchased is a basic responsibility. Both items were part of the same transaction and appeared on the receipt. Since then, I have visited other firearm retailers and found employees who were more courteous, knowledgeable, and attentive, with comparable products and prices. My one-star rating reflects both the ammunition error and the inadequate response that followed. A $10 gift certificate felt dismissive given the nature of the issue. Based on this experience, I will not purchase another firearm from Sportsman's Warehouse, and I would encourage other buyers, especially first-time buyers, to consider shopping elsewhere.

Amazing customer service. Bryce was great and answered all my question. I Will be back.read more

Chad and Brody were awesome! Both went the extra mile, expedited a build on a tripod for me just to…read moreovernight so I could get it before my hunt, AND they followed up to let me know they got it shipped same day! How do you beat customer service like that?!?! And I've only ever heard great things about their products so excited to put them to work.

Bought 2 used pistols from here a couple years ago....sad to say both ended up being garbageread more

My son and I stopped in there while we were waiting for sandwiches to be made next door. What a…read moreGreat collection of old guns and war memorabilia. They also had newer guns and ammunition. The owner was helpful and seems like a genuinely happy guy. We will stop by again next time we are driving through.

Just happened to come across this place while we were in town. The jeep and humvee with a mounted…read moremachine gun caught our attention. Also, noticed they had an outdoor axe throwing target and decided to go inside. As we stepped inside it wasn't too busy. It was clean, nicely lit and was very organized. The staff was friendly, and knowledgeable. They had a variety of guns, and for kids they had GoatGuns and other items. They had a bathroom for customers which was well kept and clean. I didn't have time to actually go axe throwing or go to the shooting range but plan to next time I'm in town.

The service was great. The Range was clean and well maintained. They have Axe throwing outside. All…read moretogether it was a very fun experience.

I won an AR-15 July 4th had lower shipped to them great people nice shop. The put together and made…read moresure I knwe how to operated.

This is a FIRST RATE GUN SHOP!…read more Warning, this is a FAMILY GUN SHOP, that's no lie! Leave your foul mouth at the door, seriously. I'm not saying this because they're friends, but they are friends. But I was a customer before they were friends, I'm a friend because of how they treat me as a customer. Lots of product, I've ordered reloading supplies to custom one of a kind gun leather. Big place! Lots to choose from! All of them are great to work with, Skip, Ken, Chris, and the ladies, all awesome folks. This is more than a fun store, it's a fun store.

Very knowledgeable, and friendly. I have done a lot of business with them with new purchases and…read moreconsignments. Always been fair. They listen to their customers. Most customers are repeat customers

Family Owner! They are very nice people …read more They always try to help you find what you need .

Just don't expect the range to be open daily irregardless what the website says…read more Seems like they don't have enough people, even though with an empty store and a number of employees wiping down counters they don't have anyone to man the range.

I've only been to this place hand full of times. Looking for AR parts, looking at guns..... most of…read morethe times the service is CRAPPY!! Guys behind counter. can't just be me because wife notices it also I go in there for firearms related thing not the pawnshop ...... Owell I know just me saying this won't hurt your business but good luck. I'll have to go into Phx for firearm related things #47