Staff is super friendly able to help us out to get some of the harder to find ammunition which was…read moregreat

Great place, friendly and knowledgeable staff! Highly recommend for the avid outdoorsman. A+read more

I purchased a Taurus GX4 from Pawn Palace. I went home to check the Taurus website for warranty…read moreinformation. The Taurus website asked me to provide the serial number. I was then informed that the firearm has been on recall since 2023. I now have to ship the gun back to Taurus and wait 3-6 weeks to get my weapon back. I also have to pay the shipping and wait to be reimbursed for that, too. I called Pawn Palace to inform them that they sold me a firearm on recall without informing the buyer. I was told by the owner that, "The gun was used." He then stated that "we sell guns on recall all the time." He then said it was an "optional recall. Just send it back to Taurus." How about Pawn Palace send it back for me? They sold me the defective gun. "Optional Recall"? On a handgun! It's not a weed eater. You REALLY don't want to be walking around with a defective GUN!! People could get hurt. It was easy to find that the gun has been on recall for two years. To sell me the gun without informing me that the gun was on recall is just shady business. The majority of the staff at Pawn Palace are wonderful people. The gentleman that I assume is the owner is not a very nice man. He looks like the father from "The People Under The Stairs". I don't mean that as an insult, it's just the best way I can describe him. I have purchased two firearms at Pawn Palace. I have always redeemed my Pawn tickets. The business has profited from my visits and I am always respectful. The owner seems to detest me. He acts like he's disgusted by me. He looks at me like he'd almost rather throw me out of the store than take my money. I have no idea WHY! I tolerated it because Pawn Palace is the town of Cottonwood. I put up with it long enough. I have to make one more visit to Pawn Palace to retrieve some belongings, but that will be the last time.

I use Pawn Palace exclusively for my transfers. Not only are they efficient and effective, they…read moreare also the best price around for FFL transfers. I have never purchased a firearm directly from them. They have an "ok" selection. I feel like their selection of pawn products far outweighs their firearms selection (as it should be since they are a pawn shop). I usually walk around and check their prices of pawn merchandise while waiting on them to finish my transfer paperwork and for the most part I feel like their prices are decent. But as with all used items; they are only worth what someone is willing to pay, so the prices are subjective and I don't have an opinion on them one way or another. The customer service is always great. The owner and employees are always attentive and when they are not super busy I am always greeted promptly upon entering. It's nice that they have situational awareness of who is in their store since they sell firearms and ammunition. I will continually use them for all of my FFL transfer needs, and in the event that they ever have anything on their shelf that I am interested in, I would not hesitate to purchase it.

Great pricing on ammo and tannerite also pretty good gun selection but will be back for ammo…read moreregularly

I think I met the owner today, helped me find some ammo I needed. He was super cool, his shop is…read morereally rad. If you're looking for some long distance gear it's heaven. Check em out!

Natasha in Customer Service was so helpful today! She went beyond! I feel like a valued customer!…read moreShe helped me find the Glock magazines that have been so difficult to find! Sportsman's prices are pretty good, too. Where I would pay an extra $5/mag at my local store. That can add up.

Went into the store hoping to find a certain brand of 9mm pistol ammunition, but the shelves were…read moreliterally empty. I asked an employee if there was an end-cap of 9mm ammunition and he told me that there wasn't. I commented that their shelves had that empty Covid look, and he told me that they hadn't restocked the shelves yet. I wiped the dusty metal shelf, showed him the significant dust my hand picked up, and looked him in the eye. He knew he'd been caught lying, but insisted that morning deliveries hadn't been put out.yet. I commented that he should wear a mask if there was that much dust in their ventilation. Going to the gun counter, there was one employee behind the counter and more than a dozen people waiting to be helped. There is premium ammunition behind the counter, but it's far enough away that you can't read the brand name. Judging by the number of people waiting to be helped, I'm not standing idly for an hour or two to ask what ammunition brands they have. Nowhere else in the store is there 14-15 people waiting to be helped -- and there's inky two sales clerks working the firearms counter. You'd think that store management would add people in firearm sales, as I've had precisely the same experience of actually waiting more than an hour to find out if they carry a certain product needed the next day at a training event. I have no idea what this store is doing. Neither do they.

Amazing customer service. Bryce was great and answered all my question. I Will be back.read more

Chad and Brody were awesome! Both went the extra mile, expedited a build on a tripod for me just to…read moreovernight so I could get it before my hunt, AND they followed up to let me know they got it shipped same day! How do you beat customer service like that?!?! And I've only ever heard great things about their products so excited to put them to work.

My son and I stopped in there while we were waiting for sandwiches to be made next door. What a…read moreGreat collection of old guns and war memorabilia. They also had newer guns and ammunition. The owner was helpful and seems like a genuinely happy guy. We will stop by again next time we are driving through.

I was gifted a large and carefully-thought-out collection of customized and unique firearms to keep…read moreor sell or do whatever I wanted with them. I know absolutely nothing about firearms so decided to hand most of them over to Dave and Patty at Old World Guns. I was so thrilled at how Dave immediately recognized every single customized feature of each weapon and knew exactly the worth of all the upgrades. He is literally an encyclopedia of firearms. 30 days later a check arrived in the mail for me along with a detailed and organized list of exactly what sold and for how much. If you find yourself with an inheritance of firearms and are unsure of how to proceed, I can tell you that you will not encounter more honest people with better intentions than Dave and Patty. I feel totally taken care of and so grateful that I chose them and Old World Guns to handle the sale of all these guns. Thank you both so much!

Just happened to come across this place while we were in town. The jeep and humvee with a mounted…read moremachine gun caught our attention. Also, noticed they had an outdoor axe throwing target and decided to go inside. As we stepped inside it wasn't too busy. It was clean, nicely lit and was very organized. The staff was friendly, and knowledgeable. They had a variety of guns, and for kids they had GoatGuns and other items. They had a bathroom for customers which was well kept and clean. I didn't have time to actually go axe throwing or go to the shooting range but plan to next time I'm in town.

Can't say enough good things about this place. Had such a good time. Has a pretty cool look…read moreoutside, draws you in. I'm a total amateur to shooting guns, very little experience but luckily I had a great instructor, Randy, to help me. He was informative, courteous and gave me a great recommendation for which belt-fed to try out. Showed me exactly how to hold each gun safely and comfortably, never treated me like an idiot or anything, he was great. Really chill vibe which helped with having such a good time. I shot a bunch of guns and it was a total blast, especially the big ass belt-fed gun. It's not cheap, but hey either is ammo and upkeep, so I get it. Nice little gift shop as well, got myself a shot glass. I had a great experience and If I ever end up in Williams again, I'd love to bring a friend or family member here.

I won an AR-15 July 4th had lower shipped to them great people nice shop. The put together and made…read moresure I knwe how to operated.

This is a FIRST RATE GUN SHOP!…read more Warning, this is a FAMILY GUN SHOP, that's no lie! Leave your foul mouth at the door, seriously. I'm not saying this because they're friends, but they are friends. But I was a customer before they were friends, I'm a friend because of how they treat me as a customer. Lots of product, I've ordered reloading supplies to custom one of a kind gun leather. Big place! Lots to choose from! All of them are great to work with, Skip, Ken, Chris, and the ladies, all awesome folks. This is more than a fun store, it's a fun store.

What a nice family owned business. They offer not only guns, supplies and ammo but safety classes…read moreand FREE advice. They are able and willing to order anything you could want. I asked for a specific item, and the owner checked with 5 distributors to get the best price. Buy local and keep this place in business. It is worthy. Btw, I took one of their classes. Taught by a retired police officer. Great with safety and current laws. This is helpful bc no matter how much experience you have, laws change and it's important to keep up on them if you are a responsible gun owner. IMHO.

Family Owner! They are very nice people …read more They always try to help you find what you need .

Just don't expect the range to be open daily irregardless what the website says…read more Seems like they don't have enough people, even though with an empty store and a number of employees wiping down counters they don't have anyone to man the range.

I've only been to this place hand full of times. Looking for AR parts, looking at guns..... most of…read morethe times the service is CRAPPY!! Guys behind counter. can't just be me because wife notices it also I go in there for firearms related thing not the pawnshop ...... Owell I know just me saying this won't hurt your business but good luck. I'll have to go into Phx for firearm related things #47