I made an appointment which they cancelled day before, then rescheduled and they called 15 minutes…read morebefore end of the appointment window and acted like they had no idea they were supposed to be at my home while they were not even in the same state. Not professionally run at all.

They did a very good job cleaning our carpets. Their price was competitive. There were a few…read morestains, and they did a good job removing them.

Showed up on time. Very professional with communication, setup and break down. Did an excellent…read morejob and was priced appropriately. I would certainly have them come back and recommend them them if you need carpets cleaned.

From the owner: Step Up Carpet Cleaning offers high quality Rensselaer, NY Carpet Cleaning. We have a variety of…read moreservices to choose from including steam cleaning, stain removal, and upholstery cleaning. Call us today.

I originally gave five stars to Stanley Steemer because they are responsive and they do good work…read morecleaning the rug. However, lately (the last two carpet cleaning experiences) were extremely expensive for the amount of time they spent actually cleaning the rug. They were here for about 20 minutes and it cost me over $160! Also, after the guys left I called the manager. I talked to him about pricing and an incident where one of the workers dropped a piece of equipment on my tile floor, he was rude to me. I think next time I am going to shop around for another rug cleaning service.

Tyler came and did Livingroom, faimly room, bathroom floor, hall, stairs and sectional. He worked…read morehard, and was very polite . He gave me information about what he was doing and how often to do it. He recommended a pet rug brush for pet hair. I was so impressed with his knowledge and hard work . I will be using Stanley Steamer again and this time for vent cleaning. He is a ACe first time I felt I got what I paid for and some.

Johanna's franchise as part of a national multi contractor brand is abhorrent after I had been…read morepatient about a booking 6 weeks away that she called to decline the job only 4 days before the scheduled date with a voicemail and then a follow up conversation with a 'because I can' attitude. She shouldn't be allowed to represent herself as Servicemaster of The Berkshires when ignoring clients in small towns of less than 700 people (which is most of us). Just call yourself Servicemaster of Pittsfield (and next week I don't want to vaccum stairs company).

Servicemaster is the best! They dried out my house after a flood and did a great job with the…read morecarpets. They even cleaned a handmade oriental rug of mine, which I was nervous about, but they did a great job. They are also very professional and extremely nice.

Contacted John, received an immediate reply and a quick turn around to schedule a clean-up for…read moreSpring 2024. What a nice guy! Professional, respectful and reasonable. He was thorough, tidy and it was an effortless task. I will recommend him to all and definitely call him again for the next cleanup!!

We contacted Jon about coming in to take care of an issue we had with cats and a carpet. The man is…read morea lifesaver- he responded to my email and called me almost immediately. He helped me figure out that I probably *didn't* need professionals, but instead walked me through the process step-by-step of how to fix it myself. Sure, he could have sent his crew out and made some money, but instead he chose to help in the most generous way possible with his time. His suggestions worked, by the way! We will 100% use this company for professional cleaning services again!! Thank you!

I needed to have a professional do mold remediation (in Clifton Park, in Upstate NY) when I found…read moreBlack Mold was embedded in Sheetrock under a tankless hot water heater which I didn't know had a very small leak. I called Rainbow International since their website indicates they are certified and licensed in Mold Remediation. Rainbow (Albany NY) came in, told me the Black Mold they saw in the Sheetrock would require cutting out that section of the wall, and they could in fact eliminate the mold problem. They charge $2500 to cut away about 10 sqr ft of wall(&fix repaint), spray antifungal into the wall and rug around it(didn't even cut away rug to just check under it). Thinking they solved the mold problem as they promised, I stopped running ultraviolet light (contain mold growth/spread). After that I became extremely sick, and had to go to family's place in NYC;where a doctor found he needed to prescribe 3 antibiotics and warn continuation of a problem might require hospital intervention. After getting sick, I called Rainbow. They acknowledged that the illness could've been from continued mold problem, but then blamed this on my "having a lot of things" (I took out of the walk-in closet when I first found the mold)! As the later Mold Inspector said, their job under NY Law was to have a full inspection done BEFORE starting the estimate & work; if for nothing else to professionally determine the extent and details in the Mold Remediation work needed to have the work successfully completed in a thorough manner (that wouldn't leave the issue outstanding afterwards). Rainbow (2 weeks ago) said they would call me back about any next steps they could possibly take to fully solve the problem; I still haven't heard from them after I sent them the Mold Inspector's report along with the "Air Analysis" sent from a laboratory that examined the air samples from the apartment (containing the mold they were hired to remediate)!! Do not hire this company. It is my understanding this isn't up to minimum standards required by NY Law for licensed individuals. After I reported them to the regulatory state agency, they called me to threaten me with a charge of"slander". I gave them the answer Judge Judy once gave;an absolute defense to such a charge is that I told the truth (as I am here also). They told the NYS agency they only worked on less than 10 feet of Sheetrock, your their bill to me said they worked on 30 feet of Sheetrock. If it was an "error", of course you can't depend on their use of "due diligence" in billing and work. Otherwise, which I suspect is more likely the case, they are just plainly dishonest!

I just had to write a great review for this honest and professional company! We found some mold on…read morethe ceiling of our summer cabin in Lake George. Naturally, I was extremely concerned because of what I have heard about the dangers of mold. I contacted Home Advisors and they had Rainbow International contact me. My initial contact was with Laurie. She explained things to me and offered to give me a free estimate. Laurie even emailed me the laws about mold removal. Matt met us at our cabin and after carefully checking things out, informed us that our problem was very minor and that we could take care of it ourselves. We appreciate his honesty and feel very fortunate that we contacted the right company. We will certainly always recommend Rainbow International Restoration to anyone who asks.

My wife and I came here last year to look at vacuums. Vic, the mechanic I guess showed us this…read morebrand new one that came in that day. It's called a "Simplicity." Well we have it for a while and it runs great until we broke the belt on it. It is a bag machine which means that you are not left with any smell of whatever you are picking up. You just throw out the bag. Anyway, John the owner came out and we talked with him and told him how much we love the machine. If anyone is looking for a good vacuum, don't go to Walmart where you think that you are getting a great value only to return it in a few days. You get what you pay for. Go to Capitol Vacuum. They are know their products. Yes, you will pay more but at least you won't have to return it. This is the place to go. They also have a store up in Glens Falls too! I won't go anywhere else.

I brought my robot shark to they clean it. I took back not working at all and still dirty…read more I would go ifni was you