I hired these guys to come and clean my home on a Thursday. There was a snowstorm so they cancelled (which was fine). We rescheduled for Saturday. 15 minutes before they were supposed to arrive, they called and told me their credit card reader wasn't working so that I needed to pay them cash - $140. I told them I didn't have cash on hand in that amount, and that I would be happy to pay by check, or would sign a credit card receipt they could process later. They cancelled on me saying 'I couldn't get a service for free'. Can you believe that??? I was never told I needed to pay in cash until 15 minutes in advance. I live rurally, and do not have the cash. They wanted to me reschedule a second time, completely unreasonable. I'm very disappointed. They sounded like nice guys on the phone, but their weird unwillingness to accept a check or cc payment receipt because they couldn't cash it today made me worry what may be going on in their lives that would make immediate cash a necessity. read more