Good selection, good rotation of new arrivals. However DO NOT trust the online price list. Every…read moresingle time I go to the lot, the prices are higher than the online price list. Call ahead for prices, or ask at the desk, BEFORE you pull the part. Unless you want to get a surprise after you've put in the work to pull the part. Usually the prices are about 25% higher in person. Make sure you call the local Kalamazoo number 345-1183, not the 800 number. The people on the 800 number will just have access to the online pricelist. The guys at Kzoo are looking at the same computer that is at the checkout, so no surprises. This is a textbook bait and switch tactic, but if you are aware of it you can decide for yourself if the parts are stil worth it, with no surprises. Usually it is worth it, but sometimes that 25% is just enough to tip the scales in favor of getting a brand new part elswhere, that you don't have to wrench, you can be sure it will work, will fit your vehicle, and you'll get a longer warranty. Whenever I mention to the cashier that the online price was lower he just says "Sorry, computer says. I can't change it" I don't understand why their Kzoo computer isn't the same as website. Nothing on the website says local prices may vary, or prices subject to change. Classic bait and switch. Recommended for selection, but beware of bait and switch prices.

True family-owned, reliable, honest, friendly business. I had an urgent issue that they took care…read moreof quickly at a fair price. Couldn't recommend them higher. Wish there were more shops like this around.

Kirk and his team always do a top-notch job. They're especially good at repairing my old 1975…read moreVolkswagen Kombi bus. Their knowledge of these old Volkswagens is unrivaled in Michigan. He's helped me with our sons VW fastback and a Carmen Ghia that I've also had. Always doing a great job getting them up and running.

I purchased a Jeep Wagoneer from this MotorCarsOnline location on December 8, and the situation has…read morenow been ongoing for nearly three months without being fully resolved. Shortly after leaving the dealership and beginning the drive home, the vehicle started displaying electrical warning lights and sensor alerts. The vehicle was also leaking oil due to a loose oil filter that had not been properly tightened. When I contacted the dealership about the warning lights, I was told in writing that they "knew what the issue was" and that they had already spoken with their service department about it. Despite that, the vehicle still required diagnostic work at a Jeep dealership to address the problem. There were also issues regarding the spare key. I was told in writing that the key would go out in that day's mail, but that never actually happened. After several weeks of follow-up it became clear the key had not been mailed. During the process of trying to resolve the missing key issue, a staff member even asked whether I would be willing to sign an NDA before they sent payment for the replacement key, which was surprising given the situation. Another major issue has been the warranty paperwork. The warranty was supposed to reflect commercial use with unlimited mileage and a $100 deductible, since the vehicle was purchased in my company's name and is used for work. However, the warranty was processed incorrectly and has required additional time and effort to correct. I have made multiple attempts to resolve these issues directly with the dealership, including speaking with the general manager, Mark, who informed me that the matter had been placed on Simone to handle. Despite that, I still have not received direct communication from Simone to finalize the remaining warranty correction. At this point, I am simply asking for the vehicle and warranty to reflect the terms originally agreed upon at purchase and for the remaining issues to be resolved. I hope the dealership will reach out so this situation can be resolved before I need to escalate the matter further.

Buyers beware!!! We recently picked up a used Jeep Wrangler from George over at Motorcars of…read moreKalamazoo. First of all, we had to wait almost 2 weeks in order to get the vehicle because George said that it was getting detailed and inspected by their team. He told me that during the inspection their team found some issues with the brakes and steering which took several more days to get fixed. We ended up buying the vehicle and once we drove it home, that's when all of the issues began of course. Hitting a small bump caused the vehicle to pull tremendously. The ABS light turned on and the ABS started to engage while driving which is very unsafe. We live 90 minutes away and so I didn't want to drive it back to the dealership to have them look at it again for god knows how long, so I brought it into my trusted mechanic to have them take a look. They found that the vehicle had a broken tie rod in the front and another one that was extremely loose. The brakes in the rear were seized. The ABS sensors in the rear were not working and the rear axle had major damage and needed to be fully replaced. What was crazy is that all of the issues that were found were things that his team was supposedly working on for almost 2 weeks... I had my mechanic start fixing the issues and texted George to let him know about the damage that was found. He apologized and asked that I send him the bill afterwards so that they could help me out. I sent him the bill and they responded by saying that they aren't willing to do anything. Keep in mind this all happened within the first few days of owning the vehicle. So over $3,000 later, our vehicle is not road worthy. I would strongly encourage you to take your business elsewhere. These guys are shady and dishonest. George, you should be ashamed of yourself!

WORSE PLACE IVE EVER BEEN TOO! . I bought my ecosport March of 23, and literally have had issues…read morewith it since. only been able to drive it maybe 5 months tops, and now im being told it needs a new engine! after already putting in over $1300 since I've got it. Bobby sixon pushed me into this vehicle and of course no longer works there. if I could leave 0 stars I would. DONT WASTE YOUR TIME AND MONEY!!!

If 0 were an option that is what I would give. The condensed version is as follows: Salesman told…read moreme every vehicle they sell goes through a 90 point inspection. Three days after the sale and $980 later some of the missed inspections were repaired. At my cost. The salesman told us that they had their contracted service mechanic remove one of the catalytic converters and replaced it with a straight pipe. After the sale we did some research and discovered that it is a federal and state violation to remove these converters and to be driving a vehicle in which one has been removed. We met with one of the owners of the dealership and he advised me that the salesman was fired the same day we purchased the truck and that he should not have sold it. The owner bragged about being a good Christian man and was going to take care of it. He lied and refused to answer my calls and text after I submitted three estimates for the converter to be replaced like he had asked. On to a small claims suit, filing a complaint with the Michigan SOS licensing bureau and as many 1 star reviews as possible. I would highly recommend staying away from Auto Maxx Centers in Kalamazoo and Battle Creek Michigan.

This was an oil change / tire rotation as part of my service contract…read more Everything went smoothly from drop off to pick up, everyone was friendly and helpful. They clearly explained about suggested services coming up & why they were important. Thank you so much!

I cannot speak for others, but personally I had a very poor experience at Cole Nissan. Not only did…read morethey offer me a ridiculous and unreasonable lease offer on a new Frontier (I was born at night, but not last night) they would not move off the purchase price one cent. I did counter their lease offer and their purchase price offer. Perhaps they viewed my counter offers as unreasonable as their original offers, but I was at least expecting a counter offer maybe somewhere in the middle. I never heard from them again. If you want to negotiate a fair deal on a vehicle this ain't the place to do it. I ended up buying from Fox Nissan in Kentwood, MI who were great to deal with.

I always go to Light Truck fer all my oem parts. 95% of the time I can find what I'm looking for…read more Yes I will recommend this company.

Good prices, good people, I get excited as a 16 year old when I go there. Everything is organized,…read moreguy behind the counter is fair, nice atmosphere, think I will go there this morning.

Was at this location this morning to finish with getting my wife the kia that she wanted. between…read moreyesterday and this morning they must have decided that they didn't want us to have it. they started trying to force us into a chevy cruse. not the car my wife wanted. told us the Kia Sorento was the most expensive car on the lot. I looked up some of the others they have on the lot and found that to be a lie. Dont go to byrider they try to force you into a crap car.

This company just sucks with every ounce of my being I wish I would have waited a few more days and…read morewent somewhere else to get a car. They make it very easy to get their cars and then your screwed once you do. I would do anything to get out of the car I have with them