A truck kicked up a rock and caused a little crack on the passenger side of my vehicle. Just my luck.....it happened again but on the driver's side. I had to get the windshield replaced stat. I asked for quotes on Yelp and I had quite a few responses. The prices were pretty similar but I needed it done that day. I didn't know when my next off day would be. Much to my dismay no one who replied had the availability for that day. I let everyone who replied know that I didn't have any foreseeable days off . The representative at Right Way Auto Glass had a good heart and understood the situation I was in. He drove to the City Of Industry to get the windshield, and then to my place in the Inland Empire. I know that drive and I'm so happy he was willing to do it. The communication was great, he let me know what time he was going to be at my place and he called me 15 minutes before. I promise you y'all it only took him about 10 minutes to put on my windshield. He saved the day!!! read more

GO SOMEWHERE ELSE!! DO NOT HIRE!!!! So unprofessional. Didn't install my windshield correctly, broke a clip to a part that goes by the windshield and said he would glue it!?!? Excuse me?? it didn't need glue before. The guy said he was going to replace the part but hasn't to date! It's been over a month! read more

If I could leave a zero review, I would, but it doesnt give you that option. The actual owner came out and changed our 2021 Ford F150 front glass. He didnt seal it correctly and when it rained earlier this year, the leak completely ruined our dash and fabric in the car. We told him about it. He said he would come out and check. He completely kept putting us off. He even lied about saying he came when he didnt to actually fix it. He promised to come out and kept putting it off for over a month. Finally we realized he was just doing that on purpose. I know it seems cheaper, but youll spend more in damages because the quality stinks. DONT USE THIS LOSER. read more

The two stars are for price only! In the beginning the communication was good until I was supposed to get the appointment time and nothing... i had to contact them back to verify i still had the appointment and for what time. They came and completed the job and I left everything alone to settle for 24 hours as told before I even looked it over. I noticed this gap and was worried that water could enter. I text the number i was texting prior to the repair and i had offered to go to them since it was something simple but when I found out it was deep in Fontana I didn't want to drive that far so I asked if he could have his person come out and he said no that warranty repair is in office only! So instead of trying to text I called and asked for a supervisor and long story short, he said he (junior) was the owner, i had to deal with him. I explained to him that I feel that it's not a warranty issue when it wasn't completed the first time. I asked him and I was honestly speaking calmly. Aren't you supposed to leave the car is the condition it was prior to repair? (Minus broken window) he said "you dont have to get all huffy"!! I said im not im asking a question. He was seriously acting horrible... he then stated no you're getting huffy and puffy!! So I said now im getting huffy and puffy and click I hung up, after I told him I will never deal with him ever again!! This is how a YOUNG guy IN HIS 20's treats a girlfriend BUT IM NOT HIS GF!! And you lost a customer!! I will probably file a complaint with the bbb too! This phone call should not have happened! He said he would go out but we cancelled because I don't want to deal with someone who treats ppl like this!! read more

RightWay Auto Glass - The panel was lifted to the point where more than a quarter could fit through. And it was several inches long. - Auto Glass Services Near Me

Highly recommend! My windshield had a crack and needed a quick replacement. Rightaway responded to my quote request immediately and was able to set up appointment on the same day. Gilbert and Robert were professional. They arrive on time and was able to replace my windshield in less than an hour! On top of that, price is reasonable. read more

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Updating my review because it seems like I'm not the only one that was screwed out of money and double charged. I will never recommend this man or his business. After hours spent on the phone with my bank over this Zelle transaction, and they've confirmed the money was transferred to said account and all you get from this man are half-a$$ed answers and he does not even lift a finger to help figure out why I'm out of money. Please don't be another person that gets swindled by this man over an automatic payment. He's going to play ignorant knowing that he got double the pay and that the banks cannot do anything about it. read more

I had a windshield and back glass replaced and advised that I needed an invoice and have been texting business with no response.

Total scammer, I should have read comments prior to hiring this loser, but the convenience is the reason why hired him, i guess he needs $$...dont hire this company, same tel# with different false address Rialto and Fontana, he will ghost you. Its cool tho, evey dawg has its day, sad he's giving mobile services a bad reputation. this was 1st/last time ever use mobile service. I will pray for his sins, "though shall not steal", biblical laws are simple to follow. read more

trash simply trash workmanship don't hire this guy he shows up dirty in his dirty little van and has a mess I should've known when I saw his disgusting van that his quality was trash, he made a mess in my yard and in my car, my pillars all dirty my dash and he left scratches all over I would never use him or recommend his services if I could I would give him ZERO STARS read more

Had my windows fixed but upon taking off my door panels the power window and latch mechanisms were disabled. I've tried to reach out several times to get my job completed as the mechanisms worked prior to being tampered. He was paid in full yet the job isn't complete and now I have to go elsewhere and pay more money to fix a job he created by not completing the original. Definitely won't be using this service again. read more

Another update just to warm potential customers. I did follow through and took him to small claims court due to his refusal to fix his flawed work on my windshield. There was proof of service to him and it was on zoom and he failed to show for the hearing (even with it being virtual) the judge awarded me a substantial sum which he is required to pay. So I think he will pay willingly..I doubt it.. but if I went this far I will go farther to ensure I get my money from him. You know who fails to show to court when they are sued.. someone who knows they have bad business practices and knew they didn't have a defense for putting in a faulty windshield then refusing to fix it or refund me for bad work. read more

Got my windshield replaced last Friday. The vendor has all the right skillsets and quality parts, the only thing upsets me that I ended up paying $150 more than quoted. The dude Gilbert explained the aftermarket windshield is high quality blah blah blah, and then charged my credit card without further explanation nor confirmation and then drove away in a rush. I wouldn't say he's a scammer but definitely a dishonest businessman. I learned a painful lesson. read more

Short review: Use Express Auto Glass instead. This guy basically stole $200 from me and took 3 months to not install my window. Long review: I'll start by saying I never leave negative reviews, this is actually my first. Most times decent businesses will do the right thing to make up for a negative experience. I've given this guy too many opportunities to do the right thing. I had two windows that needed to be replaced. He came and replaced one window promptly and without issue. The second window was out of stock so he needed to special order it so I paid a $200 deposit and he was going to return to install it when it arrived. This was Nov. 28th. I messaged him with no response for two weeks. He got back to me on Dec. 13th and we scheduled to install Dec. 22nd. He no showed with no notice. I texted and called multiple times with no response. Comical because he has read receipts on his phone so I know he saw my messages, he just chose to ignore them. Then we scheduled Jan 13th. He didn't show. Jan. 17th I got him to commit to another installation date. He didn't show. Jan. 25th he committed to morning installation. No show, no call, no text. I've asked for my money back for the $200 and he hasn't responded. This process began November 28th, 2022. Today is February 2nd and I have neither my window nor my $200. Don't waste your time or money with this guy. I called Express Auto Glass and they ordered the window because it was out of stock and they came and installed it for the same price within 3 days. read more

It's the second time my windshield cracks and I was so stressed about finding someone to replace it. Gilbert responded so fast that I now have a brand new windshield. I was concerned about the sensors on the car and the new glass replacement but it all seems to be working just right so far. He is very professional and great at communicating. I'll definitely be reaching out to him and his company for quality value work in the future if need be. read more

DONT WASTE YOUR TIME AND YOUR MONEY He made a mess on my Tacoma, he installed the rear window leaving a lot of liquid, then he wouldn't answer anymore, I had to go to the person who owns a body shop, who had recommended him to me, after this he showed up, he put silicone on my glass, then my window wouldn't open anymore, and he was still liquifying when I washed my truck, I called him on a Thursday and he promised to come on Sunday, he never came, I called him, he didn't answer, then I sent a message, he said he would come on Wednesday of the following week, he never showed up and he never answered calls or messages, he just takes your money and never shows up. He stole $400.00 from me I had to buy another glass and pay a professional to do it. read more

He was hours late. Changed his arrival time 3 different times. No respect for other peoples time. His quote was almost double of most other glass places, I only went with this company because they came to my house. My window crack was not repaired properly and the crack spread after it was "repaired". He said he would refix it, then changed his mind and said he would issue a refund which he never did and lied about it for months. I had to file a claim with my credit card company and had my windshield repaired elsewhere. read more

RightWay Auto Glass - Crack AFTER the "repair" - Auto Glass Services Near Me

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Awesome quick and fast service to get car back on the road. Super clear on the Tesla Model 3 windshield replacement. read more

RightWay Auto Glass - Tesla model 3 2021, windshield replacement, looking great, super fast service. - Auto Glass Services Near Me

Gilbert was amazing in every way! His customer service was superior! He would promptly respond to all my questions or concerns and was extremely flexible when I needed to change the date at the last minute. His work was perfection and quick. I wish more companies worked to these high standards. I will refer Gilbert to everyone and use him again if I ever need to for my other auto. If you're looking for the most talented in the field with the best customer service look no further!!! You found it in Gilbert and RightWay Auto Glass!!! read more

I was looking for someone good and affordable for a while to replace my Chevy Impala windshield . Finally found Rightway Auto Glass and they did great. They were punctual, professional & was really quick . I'm very happy , would 100% recommend. read more

RightWay Auto Glass - Brand new glass , day after . Drove my car already and looks awesome - Auto Glass Services Near Me

Thank you Gilbert Morones His response time is on point. Needed my windshield replaced Very polite and gets the job done right. Would highly recommend him. He is Moblie which makes it nice. read more

Glass tech installed my Glass on my van (front windshield) it all worked out well . Tech was on time and courteous. Job was nice money well spent . read more

The representative at Right Way Auto Glass arrived on time He communicated well and did a quick and professional job.

This is ridiculous. Very bad business practice no show on scheduled day. Wasting entire Saturday morning. read more

RightWay Auto Glass - No show. - Auto Glass Services Near Me

Hi Rightway management team. In Oct of 2022 I requested service on my car window. The Tech that came out was responsive and quick to support getting my window rolled up. They stated they needed a deposit to order the parts. Numerous calls , text and yelp messages still no part . can I get that deposit back? read more

I want to send my deepest thanks to Gilbert of RightWay Auto Glass . My car windows were smashed and broken into for no reason. I was very depressed about this and didn't want to look at what some evil stranger had done. Gilbert was able to come out early the very next day and texted me a picture of my car back to normal. It was what I needed to smile again. Thank you Gilbert for coming and removing what the enemy meant to hurt me and my family. I appreciate you ! Also Great Pricing! read more

RightWay Auto Glass - Front passenger window repaired and ready to roll also back window repaired. - Auto Glass Services Near Me

All the other 5-star reviews are spot-on, and well-deserved. Very responsive, on time, wonderful work, and considerate and polite! And great prices! Replaced the windshields on 2 cars in my driveway while I restored my internet service inside ... and the ease of the windshield work more than made up for the internet frustration! Thank you! Will definitely recommend! read more

RightWay Auto Glass - Replaced both windshields in my driveway, 24 hrs after I called for a quote! - Auto Glass Services Near Me

The price as good and he was able to replace my windshield on my car.quickly. No issues so far. My car has a camera and lane sensors and he was able to adjust or calibrate. Since I drive 160 miles a day the sensor seem to be working well. read more

I had this company come out for a windshield placement. A few days later I noticed that there is a very loud wind sound coming through that was not present with the previous windshield. I contacted the owner twice. I am very patient because I understand that they may have a very busy schedule. However, the first time I messaged I did not get a response. I was ignored. Second time I message the owner tells me they will put me on the schedule and they never showed up to our appointed time. read more

RightWay Auto Glass - Texted owner to come out. They set appointment but never showed. - Auto Glass Services Near Me

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The guy came to a replacement on my car and he didn't put the rubber around the glass with no warranty, he said he was going to email and I didn't get nothing, please don't hire him his a crooked guy, I call the phone and he blocked my number, I have water liking inside my car , I want to call the consumer affairs. But I don't think he has a license, I'm telling you don't hire him , read more

Here's an update from my post completed earlier in January. Gilbert requested I reach out to him "ASAP" as he was unable to previously follow up due to "our busy schedules" -which was false. Two weeks later and I have yet to receive a repair/refund as previously requested. read more

RightWay Auto Glass - Auto Glass Services Near Me

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Great service! Called and booked the same day and came on time! Whole process was easy and fast, Will definitely use again if family ever needs a windshield replacement! Thanks Gilbert! read more

I am very satisfied with the service from RightWay Auto Glass. Contacted them through Yelp and got a reply with price quote right away. Gilbert even came out to my home at no extra charge just before the rain hit and replaced my wife's windshield in no time at all. My wife was able to get to her hair appointment on time. Almost effortless doing business with this company. Strongly recommend read more

RightWay Auto Glass - New Windshield - Auto Glass Services Near Me

He got it done very quick and was helpful with my windshield replacement, would use again and the best price around

Rear window regulator stopped working yesterday late afternoon. I messaged Gilbert and within minutes he responded and was extremely helpful and came out as soon as he could to get this repaired. Would recommend his service to anyone! read more

RightWay Auto Glass - Auto Glass Services Near Me

Wow this was painless. I requested a quote on yelp and he responded in minutes. We scheduled a time and day and he was there. Gilbert came and got to work immediately and was done in 30 minutes. I had a 12 inch crack on my windshield and it had to be replaced due to the large crack that was not fixable. Very friendly and very clean. The job he did was flawless. The price was great and cheaper than others on yelp. read more

Gilbert was very professional And provided excellent service, I've been in the service business for 30+ years. Gilbert and his assistant did right by me on my very large cargo van window ... thank you ! read more

STOP DONT LOOK ANY FURTHER!!!! I received estimates from 5 other companies. Gilbert was the best value hands down! Responded to all messages quickly and was able to work around my schedule. Super responsive and will come out to you and fix your windshield. They replaced 2 windshields in a hour. Quick efficient and nice! The only place I will use now for any windshield repairs or replacements. read more

Gilbert was very responsive and scheduling was prompt for my 2017 windshield replacement. Mobile service took approximately 30 mins! So far so good! read more

I got a crack on my windshield while I was driving on the freeway. RightWay Auto Glass responded swiftly as I was looking around for replacement service. They were able to come to my home and quickly replace my windshield. Gilbert left with me being completely satisfied with his service. I would 100% recommend RightWay Auto Glass to anyone who needs to get their windshield replaced! read more

My wife had a crack in her windshield and she called one of the places she saw on TV. They came out and the crack ended up worse, needed replacement. We got a quote and we're kinda shocked. So shopping around led us to Gilbert, to our surprise Gilbert was almost half of the TV commercial place price. Gilbert was right on time, respectful and delivered. So glad to have met you and hopefully we don't need you again but if so we're not hesitating to call again. Highly recommended! Great attitude and great service! Thank you again Gilbert! read more

RightWay Auto Glass - Less than 30 mins, prompt thank you again. - Auto Glass Services Near Me