Dean Davila did a great job installing our garage door opener. Every time we asked a question he had the answer. He was very professional when he talked to the wife and I. Louis read more

I decided to give Right Way Garage door a call due to our garage not opening. I set up an appointment and today our technician Neil.L called beforehand to let us know he was on his way. Once Neil entered our garage he immediately knew what the problem was and it was that our springs were broken! Neil gave our options on different springs and price . Neil got right to work replacing the springs and checked that everything was in working order and lubricated. Neil was done with everything in short time and friendly and professional and we will definitely call Right Way for any further garage door needs. read more

Right Way Garage Doors - Garage Door Services Near Me - Vacaville, California

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Right Way Garage Doors was able to come right out on Monday after the spring broke Saturday evening. Trent was very professional, friendly, and infomative. He was able to replace the spring in a timely way and tuned up the motor and lubricated the rollers. I am very pleased with the work done by this company and will use them again. read more

To keep a good story short. I contacted this business and heard from them right away. They ended up sending Matt out a couple days later. He showed his humble professional knowledge on garages out the gate. We came up with a good solution with in my budget and the last thing i was expecting was for him to say let's get it done now. All in all he restored my out dated garage system, motor, rollers, added sensors the hole shabang in under 2 hours. Couldn't recommend a better garage service. read more

Our garage spring broke so we called Right Way as they are the ones who installed our garage door. We were given an appointment on the same day! Matt did a wonderful job getting our garage door working again. $704 for 2 springs and it's as good as new. I would definitely recommend. read more

I requested a diagnosis and estimate for a problem I was having with my garage door, and called around to some local places. Right Way was one of the easiest calls I made, and they had someone available in their office to schedule me for a free estimate that day. Couldn't argue with that. My tech, Connor, was driving all around the area, but called me when he was leaving Napa to let me know an approximate arrival time, and he was nearly on time getting here. At first, he wasn't sure about the issue, and he was straightforward about that. He told me what he thought was wrong (a crack in a panel), but the crack was really hard to find. He also let me know that my system was probably past its prime, said some of the issues I was having went along those lines, and explained to me that getting a new door (which I was going to need anyway) would require me to get a new motor as well due to legal changes since the door was initially installed. He gave me four different estimates for door and motor combinations, left me with a good packet of literature on my options, and made sure that my email address was correct before he left so that he could send me the estimates. The next morning, I received a follow up text from someone in their office offering me an additional discount from what was previously sent to me. Unfortunately, that offer never came through in email, and I ultimately went with another company for the installation that came in quite a bit under their pricing. Honestly, I believe even if the email had come through, the additional discount still would not have brought the price down enough to change my mind, but I was very impressed with the service I received. I would recommend checking in with Right Way for garage door needs as an option, and if their service for you was as good as it was for me, I'd hope you'd feel good hiring them. read more

Had 1 of 2 springs break on a weekend and called Right Way, an appointment was scheduled for 1st thing Monday morning. Conner called right before arriving on time, inspected the unit and gave a detailed assessment on the needed repair. Explained several hardware options with no sales pressure whatsoever. He completed the job in rapid fashion, suggested upgrading to premium door rollers with a substantial discount since he was already here. Found several loose fasteners and repaired them at no extra expense. Fully lubed the system and explained how to maintain it. Price was very fair especially with the extra services provided. Thank you Connor/Right Way doors for your professional work and courteous service. read more

Rightway DO NOT STAND BY THEIR WORK. They installed a new garage door for me. Everything leading up to the installation went really well. They sent a sales guy who spent two hours walking me through options, taking DETAILED measurements, and reviewing material samples. the door arrived about 6 weeks later as promised. Andrew, the installation tech, did a beautiful job with an especially challenging install due to our low garage ceilings. Unfortunately, after the install was complete it was clear that there were cosmetic defects with the doors. Andrew took a few photos and said that someone would be out to take a closer look and the door may need to be replaced. No one came out or called but after about a week of radio silence, someone sent a text that said 'we spoke to the manufacturer and they said this is how it's supposed to be'. I haven't been able to actually speak to anyone at Rightway to explain the problem to them so I don't know how they even spoke to the manufacturer and of course both the manufacturer and Rightway are incentivized not to do anything about this. My dispute with them continues. All I can say is that if you buy from them, you better hope everything goes perfectly because they do not stand by their work and their after-service is non-existent. Also, the fact that they do not manufacturer the doors allows them to punt the responsibility to the manufactuer. But since they are the ones buying the door on your behalf, you don't even have a clear line of redress with the manufacturer either. You are just stuck in no man's land. read more

I am completely amazed with the customer service and support that this company offered. To be completely transparent the job started off very shaky. An engineer came out to repair my garage, and I was very unhappy with the outcome. The engineer submitted the complaint himself and explained the situation. 2 weeks later Armando arrived to my home to assess the work. Armando was in agreement, with my complaint and immediately set up a time for another engineer to fix my garage. Tom, was then assigned the project. He fixed my garage. Honestly, my new garage set up exceeded my expectations. I'm so satisfied with the company and the product they installed. read more

Called for service on my garage. Gave me an immediate appointment time. Gave options before fixing. No hassle and friendly. Garage is working like new. Provided information sticker next to my wall switch for easy access to call for future help! Recommend! read more

My new construction project is being held up due to very slow order delivery timeline on a new garage door - It's been over 6 weeks and still no delivery or install date set. The manager has also been dismissive of the concerns with the delay. They were very helpful until I paid them, then unwilling to ensure the delivery was within the stated timeframe. Had I known, I would have purchased my garage door elsewhere. If you're shopping for a garage door, I'd suggest another company. read more

My family has been using this company for over 20 years. Service was good up to the past 4 years. Here is a list of current issues that we received: 1. March 2025 - Right Way Garage Doors did not honor their military discount for my family and would not respond to my inquiry as to why they would not honor the military discount. 2. 2023 to 2024 - within a 10-month time frame Right Way Garage Doors came out 4 times to service our garage door. -Visit 1 was for the annual tune up which my mom paid an astonnishing $149. The first thing that the technician failed to check was the battery to the backup that my parents had Right Way Garage Door Install. They should have checked the batttery charge or swapped it out since it was past its lifte expectancy. The second thing that the technician did not check was the balance of the garage door on the tracks. Please keep in mind that my family bought the garage door also from Right way garage doors. -Visit 2 happened a few months after visit 1. The battery that the technician should have checked died. So Right Way charged a service fee to my family to come out and swap out the battery that hey should have swapped out on visit 1. The technician confirmed that the battery was well past its life expectancy so he was not sure why the last technician did not check the battery status on previous visit. My family was charged for the service call and for the replacement battery. -Visit 3 happend a few months after visit 2. The garage door was rattling and was off balance. So the technician came out to grease the tracks and make sure it was alligned. This shoudl have been done properly during the tuneup. -Visit 4 happened a few months after visit 3, when right way called to schedule another annual tuneup. So within 10 months, my family paid for 4 services calls, and for services that should have been done correctly during Visit #1. The cost was close to a $1000. I am unsure why this company's service has decreased the past 4-years but it appears they are not taking accountabily for their errors. They are also overcharging for services and not taking care of their loyal customers that are elderly. read more

Right Way returned and made it right. I appreciate all they did. I will be using them on my next project after all!

Where Right Way failed was in the original visit and estimate: first off, I was told I could get a side mounted motor, which would have been ideal. I even called out an electrician and installed an outlet on the wall for that, but when it came to installation, Miguel said it was impossible due to pipes on the wall that the estimator somehow ignored. I also pointed out to the estimator that I needed the door to match the others in the HOA in style, color and glass type. He wrote "transparent glass" even though it obviously wasn't. I failed to read the work order thoroughly and approved it, but when it came as clear glass I saw the error and asked for frosted. After some negotiation, Right Way agreed to change glass and I took the hit on the useless outlet and motor change to make it a wash. The crazy thing was that in the end the glass was not "frosted", but rather a different type called "obscure". Now how am I supposed to know that type of glass even exists? It was the estimator's job to do this properly and it was not done correctly. In the end, the entire replacement took over a month(!) to do, which is ridiculous. Installers Miguel and Mike were excellent, but the estimator and back office really need to get their act together. Be very careful if you use this company read more

Be very cautious about using them for your repairs. Ensure you get a quote upfront and in writing. I had a broken spring and was told that the repair would be covered for parts only. Amazed that for spring replacement in less than one hour was charged $349! When questioned I was told that I was under charged as the warranty only covers the spring that broke. They always replace both. Once bitten twice shy! read more

We are in love with this transformation by Right Way Garage Doors! Our old door was dented and falling off of the track when we would open it. We were extremely impressed with the mobile showroom that our sales rep, Ken, stopped by with and the whole customer service of the company in general. They also have a cool computer program where they can snap a video photo of your home and then virtually show you what the new door design will look like on your actual home. Super cool! We had a new side mount opener (uh... who knew openers were actually quiet these days??), a higher lift track to give my husband more clearance for working on his Bronco (which makes the whole garage feel bigger!) and this beautiful wood door! They were extremely communicative about each step of the process and when it was finished being fabricated, called and were available for install the next day. Paperwork was easy and handled mostly electronically. Highly recommend them if you're looking to replace your garage door. Now I can't wait to add a new front door and some landscaping changes to really bump up the curb appeal! Thanks RW! read more

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Service by Devin Tisher and his apprentice was very professional well done. The garage door works like new again. read more

Been using them for years and always exceptional service. Got a door and opener from them and various service appointments

I have an old house with a single panel, heavy wood door that didn't close or seal well. I called around for complete garage door and opener replacement quotes and remembered seeing the big mural on Right Way's showroom in Vacaville. They sent their estimator Ryan out, and he was fantastic. He evaluated the site, which was a little odd due to the old age of the house, and the special framing that would be required. He took pictures and communicated with his head installer to verify what would be needed. He was rolling around in a mobile showroom van that allowed me to see and touch examples of the product I would get (a pretty nice and unexpected touch). Ryan emailed me a couple estimates and after discussion, we decided to go with Right Way. We signed documents electronically and paid a deposit for the slightly custom-sized door that was built. I received very professional, regular updates from the office staff on the order status. I received a text that the door was arriving and scheduled the install, all by text. Carlos showed up to install the door (by himself), and I got really lucky with him! The guy has 20+ years of experience and did a fantastic job. He worked a very long day, performing some custom modifications and making sure the finished product was correct. You could tell he takes great pride in his work and the finished product shows! Overall, I would highly recommend Right Way Garage Doors. The service was top notch, the prices were right in line with competitors, and the finished product was exceptional. read more

Right Way Garage Doors - New Garage Door - Garage Door Services Near Me - Vacaville, California

My service person Ben was very professional, on time and informative. He explained several issues I had and how to fix them if I chose to do so. He completed the job the same day and quickly. Definitely recommend them. read more

I had a garage door installed by Right Way through Costco two years ago. The purchase and installation went smoothly. However, two months later, the door started malfunctioning--it would open and close multiple times before finally shutting. Still under warranty, I called Right Way. They diagnosed the issue as a defective panel and replaced it for free, which I appreciated. But a year later, the spring snapped and the door wouldn't open. I contacted Right Way again, only to be told the spring wasn't covered. The technician said springs typically last seven years and blamed "overuse"--something I strongly disagree with, as we don't use our garage excessively. I suspect the repeated opening/closing caused by the faulty panel led to the spring failure. I asked Right Way to stand behind their product. After two weeks of runaround, I finally spoke with someone at the company--not just the call center. They agreed to credit the labor, but not the cost of the spring. This experience was incredibly frustrating. When you buy through Costco, you expect quality and accountability. Unfortunately, Right Way didn't deliver on either when it mattered most. If Right Way is willing to fully resolve this, I'd be happy to update my review. read more

We had problems with our garage door and Matt came out today and was able to make all the necessary repairs and maintenance. He was very professional, outlined everything he suggested we do and showed me various options. I highly recommend this company for your garage door work. read more

Today our new garage door from Right Way Garage Doors arrived. I must say, everybody in this company I had contact with did an awesome job. The garage door is high value and the garage door opener is a technological miracle. It moves the door with very low noise, quick and save - it has a lifetime warranty - offers light, movement sensor for the light, . The door itself looks great from outside and inside. The installer worked hard and listened to my questions and answered them completely. He explained the garage door opener with all its features and left the garage super tidy. He even took some big card board pieces from other products which would have never fitted into my recycle bin without any extra costs. A very friendly and skilled guy who exactly know what he is doing. But not only the installation went very good, the planning, the estimates, the office work and the sales person who came to our house upfront, they all helped me finding the right door at my not too generous budget. Another big surprise for me: from the order to the installed door it took them just 2 days. WOW!!! Thank you very much y'all at Right Way Garage Doors for the fantastic job! I AM A FAN!!! read more

Right Way Garage Doors - Our new Garage door - exterior view - Garage Door Services Near Me - Vacaville, California

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Bought a garage door a few years ago and they wouldn't replace the old one without buying an opener with battery backup. They were quick to get me an estimate and get the new stuff in. It's only 4 yrs since we got it. Now the battery is dying on the backup and they won't cover it! Some shady salesmanship going on there. What good is a battery back up if it dies and they won't cover it??? I will not be paying them to put in a new one either. Hope this helps anybody else looking around. Might want o make sure of what they cover! And YES the battery on the back up does die!!!!! read more

Had them come over and ask for quote and 3 month later I'm still waiting. Lol. Nope never calling them again.

Lube and learn service performed by Aiden in timely and professional way. I've used them in the past for general inspection and lube and was fully satisfied then, as well. read more

Got me spring replace and tune up,I had precision door come on Sunday. They quoted 1700 to fix my door with replacing spring and the two caps. I told them to get lost, he still charged he 39.99 for showing up. I was like what heck? I used RW door before a new door, I was happy with the service and return service. So I called them. The quote was more reasonable. They did the same work at half the cost. Keep up the good work. read more

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Dean was excellent at resolving are Garage door issues .. My family and I were very happy with his professionalism and efficiency... Ty Dean read more

Fantastic response. Came in under my expected price point. The technicians were knowledgeable and came a day early to take care of my home. Great customer service. Super nice guys and great attention to detail. read more

Amazing work as always with RW Garage Doors. I have used their service since I bought my home here in VV for over 20 years. They are always upfront with costs, communication with all staff is excellent and they listen and answer any questions. Today Josh was right on time and very efficient. The old door was off and everything stripped down. He completed the job within two and a half hours, much to my delight. Recommend every time!!! read more

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In 2020, I got estimates from a half dozen garage door companies. None seemed nearly as impressive and competent as RW. I hesitated and procrastinated about whom to choose, and even had the same companies give newer estimates in 2022, but still had anxiety about whom to choose. Finally in 2023, my 60 year old door died, and I chose to park my car outside through the rainiest winter season I can ever remember. I met sales rep Ryan Carlson today 3/7/24 at my home. He brought me the showroom in a van. What a great concept!!! No other company was honest enough to tell me that using an old fashioned tilted door costs more. That was the clincher for me. This perpetual "shopper" became a "buyer!" I'm delighted with Ryan's knowledge and dedication to his work. Congratulations on making a sale today! He really put me at ease. I'm confident, grateful, and happy about my purchase today. I look forward to the installation next week. Thank you Ryan! Give this young man a raise! read more

Hi just following-up my experience with Trenton Neuerburg. He was very professional and thorough in the work .

Right Way Garage Door is a great company to work with as a customer Service was good from the first call to order the door to the installation ( which I changed scheduling 3 times but they always accommodate my schedule changes The installer Ramiro was great with a positive attitude and super professional I am very satisfied read more

Needed garage door repair for a broken spring. They came out and provided a quote with a Low, Medium and High cost options. The quotes sounded high to me so I told the Rep I needed to sleep on it. Then contacted two other local companies for quotes and both were less than half the cost of the lowest price quoted by Right Way. After talking to the other two companies I believe the lowest quote from Right Way was for the work needed. The other two quotes were upsells for work not needed. We will not bother contacting them in the future. read more

Ramiro did a fantastic job installing our new garage door and explaining to me everything I needed to know. I called Right Way Garage Doors Thursday and they are so fast to send someone to estimate and check what needs to be worked on, and They got us an appointment right away! I was so happy with their service, and how they take care of everything! Every people I talked to there was very helpful. I'm happy that I chose this company because they do it amazingly and with a heart! I Appreciate everyone who works there! I recommend them 100%, they will not disappoint because they do job amazingly! Oh, and the price we paid is worth it because of the quality of our new garage door, they gave us also a military discount which is very helpful to us. Thank you Ramiro, Randy and Right Way Garage! ツ read more

Right Way Garage Doors - Inside of our new garage door - Garage Door Services Near Me - Vacaville, California

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New garage door installed by Mike D today, Halloween 2023. It's fantastic! Mike did a great job, was on time and told me how long the job would take, accurately so. He gave us a good demo and explanation, and answered our questions professionally. My wife and I are very happy with our new Right Way garage door. Thank you Mike and Right Way. read more

Right Way Garage Doors - House construction in progress but our garage door is now new. - Garage Door Services Near Me - Vacaville, California

Costco does the best when vetting a company to use. Not only was Right Way Garage Doors super friendly and professional, we got the door we wanted. From the first call to the sales rep through to the installation. Great service, great price, and definitely the best choice. I shopped around for a while, and we are very happy with the results. Our spring was broken and we decided it was time for a new door. We got a new door, opener and new rails. Mike was amazing. He installed everything and made it look better than how the installers had it in before. Thank you! read more

Right Way Garage Doors - Garage Door Services Near Me - Vacaville, California

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Our garage door broke and we opted to get a whole new door and system as our old one was not easy to convert and repair. Jake gave us a great deal on a door, motor, and system. RW came out the next day and installed the system. Mike the technician was very friendly and worked very fast. We had a whole new system the following afternoon. We could not be happier with RW's service and product. read more

Right Way Garage Doors - Garage Door Services Near Me - Vacaville, California

Everything about this company, from customer service to installation was professional and exemplary. We are very happy with the outcome of our garage doors. read more

Right Way Garage Doors - Garage Door Services Near Me - Vacaville, California

From ordering the proper door to installing it. Ever went smoothly and very professional staff. I am very impressed and appreciativ. Thank you, Devin, Antonio & Mikey you will come highly recommended by me. read more