I am completely amazed with the customer service and support that this company offered. To be completely transparent the job started off very shaky. An engineer came out to repair my garage, and I was very unhappy with the outcome. The engineer submitted the complaint himself and explained the situation. 2 weeks later Armando arrived to my home to assess the work. Armando was in agreement, with my complaint and immediately set up a time for another engineer to fix my garage. Tom, was then assigned the project. He fixed my garage. Honestly, my new garage set up exceeded my expectations. I'm so satisfied with the company and the product they installed. read more

The experience I had with Right Way Garage Doors has been outstanding. From the very beginning when I met with Ryan, the sales representative who helped guide us through the many options available to the installation that was completed today. Junior, the technician did an amazing job who was very professional and helped educate me on the use and maintenance of the new doors. The newly installed walnut color textured doors worked smoothly and gave the house a beautiful rich new look. Thank you Junior! read more

My new construction project is being held up due to very slow order delivery timeline on a new garage door - It's been over 6 weeks and still no delivery or install date set. The manager has also been dismissive of the concerns with the delay. They were very helpful until I paid them, then unwilling to ensure the delivery was within the stated timeframe. Had I known, I would have purchased my garage door elsewhere. If you're shopping for a garage door, I'd suggest another company. read more

Called for service on my garage. Gave me an immediate appointment time. Gave options before fixing. No hassle and friendly. Garage is working like new. Provided information sticker next to my wall switch for easy access to call for future help! Recommend! read more

My family has been using this company for over 20 years. Service was good up to the past 4 years. Here is a list of current issues that we received: 1. March 2025 - Right Way Garage Doors did not honor their military discount for my family and would not respond to my inquiry as to why they would not honor the military discount. 2. 2023 to 2024 - within a 10-month time frame Right Way Garage Doors came out 4 times to service our garage door. -Visit 1 was for the annual tune up which my mom paid an astonnishing $149. The first thing that the technician failed to check was the battery to the backup that my parents had Right Way Garage Door Install. They should have checked the batttery charge or swapped it out since it was past its lifte expectancy. The second thing that the technician did not check was the balance of the garage door on the tracks. Please keep in mind that my family bought the garage door also from Right way garage doors. -Visit 2 happened a few months after visit 1. The battery that the technician should have checked died. So Right Way charged a service fee to my family to come out and swap out the battery that hey should have swapped out on visit 1. The technician confirmed that the battery was well past its life expectancy so he was not sure why the last technician did not check the battery status on previous visit. My family was charged for the service call and for the replacement battery. -Visit 3 happend a few months after visit 2. The garage door was rattling and was off balance. So the technician came out to grease the tracks and make sure it was alligned. This shoudl have been done properly during the tuneup. -Visit 4 happened a few months after visit 3, when right way called to schedule another annual tuneup. So within 10 months, my family paid for 4 services calls, and for services that should have been done correctly during Visit #1. The cost was close to a $1000. I am unsure why this company's service has decreased the past 4-years but it appears they are not taking accountabily for their errors. They are also overcharging for services and not taking care of their loyal customers that are elderly. read more

My service person Ben was very professional, on time and informative. He explained several issues I had and how to fix them if I chose to do so. He completed the job the same day and quickly. Definitely recommend them. read more

Been using them for years and always exceptional service. Got a door and opener from them and various service appointments

Be very cautious about using them for your repairs. Ensure you get a quote upfront and in writing. I had a broken spring and was told that the repair would be covered for parts only. Amazed that for spring replacement in less than one hour was charged $349! When questioned I was told that I was under charged as the warranty only covers the spring that broke. They always replace both. Once bitten twice shy! read more

I had a garage door installed by Right Way through Costco two years ago. The purchase and installation went smoothly. However, two months later, the door started malfunctioning--it would open and close multiple times before finally shutting. Still under warranty, I called Right Way. They diagnosed the issue as a defective panel and replaced it for free, which I appreciated. But a year later, the spring snapped and the door wouldn't open. I contacted Right Way again, only to be told the spring wasn't covered. The technician said springs typically last seven years and blamed "overuse"--something I strongly disagree with, as we don't use our garage excessively. I suspect the repeated opening/closing caused by the faulty panel led to the spring failure. I asked Right Way to stand behind their product. After two weeks of runaround, I finally spoke with someone at the company--not just the call center. They agreed to credit the labor, but not the cost of the spring. This experience was incredibly frustrating. When you buy through Costco, you expect quality and accountability. Unfortunately, Right Way didn't deliver on either when it mattered most. If Right Way is willing to fully resolve this, I'd be happy to update my review. read more

Had them come over and ask for quote and 3 month later I'm still waiting. Lol. Nope never calling them again.

We had problems with our garage door and Matt came out today and was able to make all the necessary repairs and maintenance. He was very professional, outlined everything he suggested we do and showed me various options. I highly recommend this company for your garage door work. read more

Bought a garage door a few years ago and they wouldn't replace the old one without buying an opener with battery backup. They were quick to get me an estimate and get the new stuff in. It's only 4 yrs since we got it. Now the battery is dying on the backup and they won't cover it! Some shady salesmanship going on there. What good is a battery back up if it dies and they won't cover it??? I will not be paying them to put in a new one either. Hope this helps anybody else looking around. Might want o make sure of what they cover! And YES the battery on the back up does die!!!!! read more

Lube and learn service performed by Aiden in timely and professional way. I've used them in the past for general inspection and lube and was fully satisfied then, as well. read more

Today our new garage door from Right Way Garage Doors arrived. I must say, everybody in this company I had contact with did an awesome job. The garage door is high value and the garage door opener is a technological miracle. It moves the door with very low noise, quick and save - it has a lifetime warranty - offers light, movement sensor for the light, . The door itself looks great from outside and inside. The installer worked hard and listened to my questions and answered them completely. He explained the garage door opener with all its features and left the garage super tidy. He even took some big card board pieces from other products which would have never fitted into my recycle bin without any extra costs. A very friendly and skilled guy who exactly know what he is doing. But not only the installation went very good, the planning, the estimates, the office work and the sales person who came to our house upfront, they all helped me finding the right door at my not too generous budget. Another big surprise for me: from the order to the installed door it took them just 2 days. WOW!!! Thank you very much y'all at Right Way Garage Doors for the fantastic job! I AM A FAN!!! read more

Right Way Garage Doors - Our new Garage door - exterior view - Garage Door Services Near Me - Vacaville, California

See all

We are in love with this transformation by Right Way Garage Doors! Our old door was dented and falling off of the track when we would open it. We were extremely impressed with the mobile showroom that our sales rep, Ken, stopped by with and the whole customer service of the company in general. They also have a cool computer program where they can snap a video photo of your home and then virtually show you what the new door design will look like on your actual home. Super cool! We had a new side mount opener (uh... who knew openers were actually quiet these days??), a higher lift track to give my husband more clearance for working on his Bronco (which makes the whole garage feel bigger!) and this beautiful wood door! They were extremely communicative about each step of the process and when it was finished being fabricated, called and were available for install the next day. Paperwork was easy and handled mostly electronically. Highly recommend them if you're looking to replace your garage door. Now I can't wait to add a new front door and some landscaping changes to really bump up the curb appeal! Thanks RW! read more

See all

I have an old house with a single panel, heavy wood door that didn't close or seal well. I called around for complete garage door and opener replacement quotes and remembered seeing the big mural on Right Way's showroom in Vacaville. They sent their estimator Ryan out, and he was fantastic. He evaluated the site, which was a little odd due to the old age of the house, and the special framing that would be required. He took pictures and communicated with his head installer to verify what would be needed. He was rolling around in a mobile showroom van that allowed me to see and touch examples of the product I would get (a pretty nice and unexpected touch). Ryan emailed me a couple estimates and after discussion, we decided to go with Right Way. We signed documents electronically and paid a deposit for the slightly custom-sized door that was built. I received very professional, regular updates from the office staff on the order status. I received a text that the door was arriving and scheduled the install, all by text. Carlos showed up to install the door (by himself), and I got really lucky with him! The guy has 20+ years of experience and did a fantastic job. He worked a very long day, performing some custom modifications and making sure the finished product was correct. You could tell he takes great pride in his work and the finished product shows! Overall, I would highly recommend Right Way Garage Doors. The service was top notch, the prices were right in line with competitors, and the finished product was exceptional. read more

Right Way Garage Doors - New Garage Door - Garage Door Services Near Me - Vacaville, California

Dean was excellent at resolving are Garage door issues .. My family and I were very happy with his professionalism and efficiency... Ty Dean read more

Fantastic response. Came in under my expected price point. The technicians were knowledgeable and came a day early to take care of my home. Great customer service. Super nice guys and great attention to detail. read more

Hi just following-up my experience with Trenton Neuerburg. He was very professional and thorough in the work .

Got me spring replace and tune up,I had precision door come on Sunday. They quoted 1700 to fix my door with replacing spring and the two caps. I told them to get lost, he still charged he 39.99 for showing up. I was like what heck? I used RW door before a new door, I was happy with the service and return service. So I called them. The quote was more reasonable. They did the same work at half the cost. Keep up the good work. read more

See all

Needed garage door repair for a broken spring. They came out and provided a quote with a Low, Medium and High cost options. The quotes sounded high to me so I told the Rep I needed to sleep on it. Then contacted two other local companies for quotes and both were less than half the cost of the lowest price quoted by Right Way. After talking to the other two companies I believe the lowest quote from Right Way was for the work needed. The other two quotes were upsells for work not needed. We will not bother contacting them in the future. read more

Amazing work as always with RW Garage Doors. I have used their service since I bought my home here in VV for over 20 years. They are always upfront with costs, communication with all staff is excellent and they listen and answer any questions. Today Josh was right on time and very efficient. The old door was off and everything stripped down. He completed the job within two and a half hours, much to my delight. Recommend every time!!! read more

See all

In 2020, I got estimates from a half dozen garage door companies. None seemed nearly as impressive and competent as RW. I hesitated and procrastinated about whom to choose, and even had the same companies give newer estimates in 2022, but still had anxiety about whom to choose. Finally in 2023, my 60 year old door died, and I chose to park my car outside through the rainiest winter season I can ever remember. I met sales rep Ryan Carlson today 3/7/24 at my home. He brought me the showroom in a van. What a great concept!!! No other company was honest enough to tell me that using an old fashioned tilted door costs more. That was the clincher for me. This perpetual "shopper" became a "buyer!" I'm delighted with Ryan's knowledge and dedication to his work. Congratulations on making a sale today! He really put me at ease. I'm confident, grateful, and happy about my purchase today. I look forward to the installation next week. Thank you Ryan! Give this young man a raise! read more

My husband and I contacted Right Way to possibly service our garage door. A very nice young man named Gage came and helped assess what need to be fixed. He was very professional and gave us all our options to make our garage door up to code. If you are looking to get great professional service please contact Right Way Garage Doors ! read more

What a joke....I called regarding an issue with my garage door..they couldn't get out for almost a week..ok..it was an inconvenience, but not an emergency..the day before my appointment they canceled due to someone being in an accident..ok..I get it..things happen..then on the day of my appointment, they called again and said they were short staffed..COME ON.. I called another company and they will be out in an hour.. Good Luck getting these guys to come out.. If you can't handle the business.. don't advertise that you can... Good bye read more

New garage door installed by Mike D today, Halloween 2023. It's fantastic! Mike did a great job, was on time and told me how long the job would take, accurately so. He gave us a good demo and explanation, and answered our questions professionally. My wife and I are very happy with our new Right Way garage door. Thank you Mike and Right Way. read more

Right Way Garage Doors - House construction in progress but our garage door is now new. - Garage Door Services Near Me - Vacaville, California

Costco does the best when vetting a company to use. Not only was Right Way Garage Doors super friendly and professional, we got the door we wanted. From the first call to the sales rep through to the installation. Great service, great price, and definitely the best choice. I shopped around for a while, and we are very happy with the results. Our spring was broken and we decided it was time for a new door. We got a new door, opener and new rails. Mike was amazing. He installed everything and made it look better than how the installers had it in before. Thank you! read more

Right Way Garage Doors - Garage Door Services Near Me - Vacaville, California

See all

Our garage door broke and we opted to get a whole new door and system as our old one was not easy to convert and repair. Jake gave us a great deal on a door, motor, and system. RW came out the next day and installed the system. Mike the technician was very friendly and worked very fast. We had a whole new system the following afternoon. We could not be happier with RW's service and product. read more

Right Way Garage Doors - Garage Door Services Near Me - Vacaville, California

Everything about this company, from customer service to installation was professional and exemplary. We are very happy with the outcome of our garage doors. read more

Right Way Garage Doors - Garage Door Services Near Me - Vacaville, California

I was charged 200 plus. Within a week I had the same issue with my garage. Within a couple of days later I saw an advertisement for under 100.00 for my garage door to be tuned up. Beyond disappointed with the service. read more

Antonio did a great job installing our new garage door and opener. We couldn't believe he was able to remove the old door and opener and install the new ones alone. He worked for 3 1/2 hours nonstop to get everything done. Everything was cleaned up and the new door and opener worked so smoothly and quietly. Antonio explained how everything worked and thanked us for using his company. We highly recommend RIGHT WAY garage doors! read more

We had experienced a broken cable after over 20 years in service. RW I did the install and they were out quickly and repaired, replaced and corrected the issue. It was awesome. Especially happy of the quick service response as the door was stuck in the open position requiring manual operation for access. read more

I hired Right Way Doors to install a new wall screw jack garage door opener and remove the existing ceiling screw drive opener. I've used RW numerous times installing and repairing garage doors and openers, I've never been disappointed, this job was no different. RW's installers Eric & Tyler were amazing, they were friendly and professional, they gave me options for what they were doing, they thoroughly explained the process and made me feel at ease with the process. You couldn't ask for two better fella's to represent your company. I will never use another company to perform my garage door work, thank you Eric & Tyler along with RW Doors for the amazing service. Jeff Oliver read more

Our garage spring broke off last night, and I called RW right away since they replaced our motor back in 2020. They sent Ben Hughes to fix the garage door today. Ben was knowledgeable and recommended all necessary maintenance including replacing our worn out and torn rollers and brackets. He informed us that if we decide to update our garage door altogether that all parts and materials done will be deducted. He gave us estimates of all options for a new garage door. He was on time and timely in fixing our garage door, professional and friendly. Hopefully if we decide to get a new garage door, we would get Ben to replaced it. read more

Matt Read was friendly, straightforward, and efficient. Our garage was fixed and working like new in n no time. Thanks Matt! Thanks RW! read more

Carlos Gonzales was our installer. He was easy going and did a great job on the installation. The company has been fairly easy to communicate and gave regular updates to the process, etc. The doors look great! Seem well made and fits to the frame really well despite it being installed in a 1940s house. read more

Honestly, this has been a long time coming And Well l really never thought l would write something like this. Our experience with this company was down right horrible. I would never ever recommend Right Way Garage to anyone. So this is what happened to us. We moved here and bought a house here in Vacaville about 4 years ago we knew no one. We called a few garage places because we need some maintenance on our garage door so we chose Rightway Garage so they've basically have been maintaining our garage door for us for about 4 years. Well recently, our garage door switch was not working so we called them to come and take a look and they did the assessment and looked it over. They said we need a new switch but probably we need a new garage door so we were told to get maybe a new motor and a switch or a brand new garage door. but in the meantime, we can manually use the garage. This is what they told us One evening when we were closing the garage door manually because they said it was OK. There was a button to push on the motor and we were doing so it was not closing and instead of closing it started to seize up and then basically exploded with pieces of it flying and the garage door falling on my boyfriend's head it was horrific to watch and we were in the ER for what I thought was an eternity. I frantically called Right Way Garage that evening and left a message. Nobody called us back to see if we were OK or to ask what happened to the garage door so we went there in the early afternoon, I believe to show them that we were OK. They were nice. They were like oh I'm so glad you're OK but they never ever asked us. "What can we do for you?" Instead it was more talk about money and a down payment for a new garage door. There was no concern about what happened to us. We were in shock so we accepted their platitudes but when we got home that day, my boyfriend and I were thinking about it and we're wondering, why didn't they even come by to check on the door to check on my boyfriend to check on anything for that matter. It was only about the bottom line and how much money they would need for us to come and do a new garage door. They didn't even come over to temporarily fix the garage door for us when I was texting to one of the technicians he just told me to get a tarp. Granted they were willing to put in a new garage door but they needed all this money upfront right away and there was no concern for my husband so we decided to go with another garage door company and when we told them what happened to us it only took them 20 minutes to come to our house, and they temporarily fixed our garage door for us at no cost. They were wonderful. They were concerned about our well-being and about our garage door being exposed and were willing to work on a price a decent price for us. In fact this company was at least $1500 less than what Rightway Garage door was going to charge us for the same beautiful garage door that we now have. Sincerely, a very disappointed customer To be honest, if they had a way to give no stars, I would give no stars I would not even give one star. read more

Daniel Ornelas was awesome! Professional and provided good service. Wall wall-mounted clicker wasn't receiving power and he got us back up and running in 10 minutes. If you're able to request him I highly recommend it. read more

See all

Garage door torsion spring snapped on Monday. I called RW on Tuesday morning and they had a technician out to our house within 24 hours. Matt Read provided transparent communication about the entire process while outlining the services and products that we could choose from. He wasn't "pushy" at al as we picked the right option for our needs and budget. I highly recommend RW and we will be using them again in the future! read more

We had a great experience start to finish for 2 new garage doors. Chris prepared the estimate & contract. It was all well explained and much cheaper than 3 other installers. Carlos worked hard & long to install the garage doors. The finished doors were completely installed in every detail and he cleaned up better than it was before he got here. Very responsive and professional! read more