The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

I would not recommend this company…read more I chose them because the scope I discussed with the account manager included replacing my flooring and installing a new vanity I had already purchased. I verbally confirmed that scope with the account manager and paid an invoice that included a line item for that portion of the work. Despite that, the installer arrived without all of the necessary materials and informed me he was not comfortable installing the vanity. To be clear, I have no issue with the installer declining work he wasn't comfortable performing. What I do have an issue with is being told afterward that vanity installation was never included, despite it being discussed with the account manager and being a major reason I selected this company over other bids. The installer himself encouraged me to request a refund for that portion of the project, but the company only provided a partial refund ($180). As a result, I am left with an unfinished project, a sink currently being held up by a 2x4, and the need to hire a second contractor to complete the work. What should have been a straightforward bathroom update has turned into a major headache. By the time the project is finally finished, I will have spent significantly more than the original quote, despite choosing this company because I believed they would handle the full scope of work from start to finish.

We were very pleased with the final results Custom Flooring Specialists provided after having them…read moreresurface our hardwood floors. Efrain was very courteous and thoughtful and did really great work. There were a few communication issues in understanding timeframes and access with the main office, but everyone remained professional and positive and I sincerely appreciate that. The price point they offer and the craftsmanship they deliver make them an easy recommendation from me if you're considering their services.

Living room floors were old oak, deep scratches everywhere and just looked worn down. They sanded…read moreit all back to bare wood, put down a matte finish, and didn't leave the place buried in dust like I was expecting. Pricing was upfront the whole time.

Still a 5 star rating on my probable last house project. As we never really finished the full scope…read moreof the 2018 project, because of our finances, the pandemic and availability of perfect products, we picked it back up this spring in conjunction with our long-term goal of returning the main room to its original hardwood floor. McDonald Carpet One does tile areas too and did our entry area in the 2018 phase with the kitchen floor and new upstairs carpet, 3 bedrooms, a hall and full flight of stairs. That construction had not been level enough for hardwood as the floor joists had to be laid over the very old beams. The tile manufacturer was sold out and redesigning the companion smaller tile so nothing was available to do the fireplace hearth, even if we could have paid for it at the time. Fast forward to this spring and now they did have a companion tile. I'll admit the color lot changed a bit but it is still quite acceptable and looks good with the hardware around the metal fire doors and the decor in the mantle. April, the staff member I had used in the past set it up for us. They do have other staff too and the owner stays close to operations. We have had years of good projects with them so please also read my previous review. I am glad this final renovation to our house is done and glad I could use so many longtime reliable Boulder companies.

I stepped in to help my elderly parents work with Kelley on a carpet project in their house. She…read morewas great getting me up to speed on the project and graciously fielded all of my questions which were a lot. The technicians that did the work were professional, friendly and did an excellent job. I would highly recommend them. It was nice to be able to support a family-owned business that is very well run.

Simply Floors was simply, the BEST! Kevin was great to work with. They were quick, professional and…read moremy hardwoods and new carpet look perfect. Thanks ro everyone at Simply Floors

This is a follow-up to previous entries regarding the deteriorating (extra expensive) carpet I got…read morein November 2025. After connecting with Simply Floors early 2026 because of the shredding carpet and after a couple of inspections and coordination with the manufacturer of the carpet, I now have the replacement installed (June 1, 2026). The installation was a good process this time and the carpet will most likely hold up very well. Good installation, done within a reasonable time frame and confirmation of details beforehand was achieved. Would have given 5 stars if this was how it went in the beginning. Although I wouldn't recommend one company over another, I would recommend solid communication with all involved, especially with the install crew and company together so everyone is on the same page from the beginning and not just futile lip service. Follow-up inquiries are also important. Would I work with this company again---probably, since they came through with corrections.

Fast response. Provided a quote over the phone with photos and removed and installed carpet in one…read morebedroom in a matter of days. Very professional installation. They even came back to fix a minor issue the next day. Great service and vale for the price.

Excellent job. They came out right away to provide a quote and once contracted, came out on time…read moreand did the full installation. Pricing was competitive and I definitely will be using their services again in the future.

Mick at Star Flooring was incredibly helpful because he…read more * Cared more about doing what's right than the sale itself. * Was personal, friendly, and built connections. * Shared helpful opinions and advice when I was confused , overwhelmed, or didn't know what to do. * Was honest about what would work well and what wouldn't. Star Flooring a new carpet in my new house and it looks fantastic. The guys that installed it helped run speaker cable under the carpet too which I surprised them with. No complaints or guilt trips from anyone. My home theater area is cozy and looks so much better now. Thanks Mick!!!

Quality tile, friendly, knowledgeable and helpful service. 4 stars only because of the hours of…read moreavailability. It would be nice if they were open on Saturday or at a time when those of us that work m-f 8-5 can shop. Otherwise everything was great. It was pricey for me, but I know quality products are worth the price. My new bathroom tile looks amazing! They gave me helpful advice for my bathroom remodel, the tile was competitively priced, and delivered on time.

Great experience with Luke + the owner. Sold me a quality product and they brought in very…read morecompetent folks to install. Would go with them again!

This company was great to deal with and did an excellent job installing new wood floors as well as…read morebeautifully refinishing old wood floors. Every detail of their work exceeded expectations. I would highly recommend them. Luke Matchett and his team were responsive, considerate and efficient. Great doing business with them!

Simple flooring order. They came out to measure and came up with a number that was way higher than…read morethe actual measurement. We had it remeasured by a real contractor to verify. Then ordered the amount of material needed per that contractor. Go Green added in 2x the standard overage. They seemed miffed that we did not hire them to install the product based on their over the top labor estimate. We picked up the material, had it installed and sure enough, they included double the standard overage. After the install, we had several unopened boxes to return to them, and they refused. The owner is arrogant and belligerent. Just the opposite of a good business model. So much for supporting a local business. Shop elsewhere.

TLDR: 2.5 stars for this business is 2 stars too many. This place is terrible. You should literally…read morego anywhere else to buy carpet. Buying carpet sucks, it is a total black box of information. Our journey began in June. We found a carpet that we really liked, but it couldn't get delivered and installed in our time from the business we were working with. Enter Go Green: Our encounter with Go Green started with Daniel Champion, a "Sales Executive" who seems to lack any semblence of intelligence. My girlfriend was able to thoroughly confuse him by asking on the availability of more than one carpet. Apparently, Go Green's business model is most effective if you come in knowing exactly what you want and don't need a lot of information. Fortunately for them, WE DID. We found the EXACT same carpet we had identified elsewhere. We had been quoted at the previous installer $4500. Go Green told us that it would be $4500 JUST for the product, that it doesn't include install, but they also could not confirm availability of the carpet until the measure. We told them we were okay paying their exhorbitant price, if they could get it installed by X date. We had to work with Daniel, there was no choice. My girlfriend asked Brenda in a conversation prior to measurement if we had to work with Daniel, and she said "yeah, basically" Friday comes, the owner's (Brenda - more on her in a minute) son, Shane, comes to do the measurement, and just like Daniel, seemed irritated that - since they could not confirm our first choice carpet availability - my gf wanted to know about other carpet availability options (because we need something installed by X date). We call Daniel back on Friday evening, ready to put in our order (quoted at $8000, that is $3500 more than the previous quote for the same carpet) and we tell him that we want to know the estimate with a Rubber Pad (which we know they offer, because we held it in our hands in the store, and talked to Daniel about it). Daniel said that they did not have Rubber Pads (wrong) and that he was very impressed with their Healtier Choice Memory Foam pad (who cares?). We tell him we will come up to the store in Boulder (40 minutes away from where we live) the next day to show him the Rubber Pad. We show up and Daniel has not updated any estimates, remembered nothing, and still cannot confirm the availability of our first choice carpet (he was "pretty sure"), and EVEN AFTER WE PICK UP AND SHOW HIM THE RUBBER PAD, he still couldn't figure out how to give us an updated estimate, he was thoroughly confused. Thank god that another sales consultant was at the store, Sherri. She was able to actually get us numbers so that we could actually place our order. We felt better when she apologized and told us that she would let the owner (Brenda, again) know. The experience was so painful though, and we had to concede on a different carpet. So, we see if the carpet we had to get from Go Green was available elsewhere. It is. We call Go Green back on Monday and now, we get to talk to Brenda again. Brenda was upset that we were considering going back with the other carpet place since THE ONLY CARPET THEY COULD SELL US WAS NOT EVEN THE ONE WE CAME IN TO LOOK FOR!!! THEY COULD NEVER GIVE US THAT AVAILABILITY. She told us that we obviously were only concerned about price, and that Daniel is just "new". If we were only concerned about price, we would have gotten out of this circus right away. We continued to engage because we were willing to pay ALMOST DOUBLE, if they could get the job done. The worst part about working with them, was how difficult and terrible everyone (except Sherri) was to work with. This place should not even be in business. It is gross. If it is this difficult to ORDER the carpet, who knows what their installed product experience would be like. Shop anyhwere else.