We called Steve on a Sunday afternoon to see if he would be able to install our gas wall oven (he…read moreactually answered the phone!) He said yes, called us first thing Monday morning, came right over, installed it and checked for any gas leaks (there were none) He was great!..professional, personable and charged us a very fair price!! Definitely recommend him!!

Steve was responsive and came quickly to help try to find the problem with the hot water in our…read morekitchen faucet. He couldn't fix it because some debris got caught up in the cartridge and I had to deal with Delta to get it replaced, but I did have him replace all of the shut off valves under the sink as they were original to the house and I was already paying almost $120 for a service call. I was not here to meet with him, but my boyfriend said Steve's demeanor was pretty gruff (grumpy and not the nicest guy) and he didn't clean up after himself, leaving pieces of solder and debris under the sink. 3 stars for his responsiveness and the work he did do seems to be fine.

Appointment was quickly set. Showed up on time. I needed our…read morekitchen sink taken care of since it was backing up with dirty water. My husband and i snaked it and used drain supplies several times but nothing worked. Michael was pleasant. He used a powerful snake took parts apart and cleaned everything up. Works great now. I highly recommend him. Price was fair for all the time he spent.

Michael service was above 5 stars. He went above and beyond to fix our issue. He arrived within the…read morehr in the late afternoon. He arrived with a smile and with a sense of urgency. Reasonable price and super responsive. My family had a restoration business for 10yrs we dealt with so many plumbers and contractors and Michael professionalism and courtesy was tops from my extensive experience. I hope I never have to call him again but if I need him he is my go to plumber for a long time. Highly recommend him! Thanks Mike for allowing me to not smell bad all weekend. I can shower, shave and brush my teeth; thanks to you!

Our technician Randy arrived early in the service appointment window and did a thorough winter…read moremaintenance check-up. The unit needed a new capacitor and he had the required part with him. He explained that older units like mine receive extra attention, which gives me confidence in my equipment and J. H. Roberts quality of service. Of course, he answered all my questions in a way I understood. Thanks for another quality service call.

Every time we get our scheduled maintenance the staff member goes above and beyond. Additionally,…read morethey answer all the questions we have with regards to each of our units. Today we had a separate issue and Nicholas took the time to evaluate and address the issue as best as he possibly could. Management should be proud of the staff that they hire and train. So very professional

Atlantic Air Systems is a high quality and professional organization that always provides excellent…read moreservice. Jake from Atlantic Air did a great job today communicating the issues with my a/c unit, providing detailed updates about how to repair the unit and he was an excellent teacher. Jake is awesome and I would be happy to have him work on our system in the future!

I've been debating writing this for several days, as I am a firm supporter of small businesses, but…read moreit keeps bothering me and I want others to pay attention and not pay for unnecessary repairs: I contacted Atlantic Air to do a heating system inspection for a rental unit, as required by Toms River Township. I have a 1000 sqft rental in Toms River. My first experience with them was excellent . I was unaware that the gas had been disconnected after the last tenant moved out and just prior to the inspection. I was there 3 days prior and it was still turned on. When Atlantic was there initially, they discovered there was no gas, and they promptly rescheduled with me for after I had the gas turned back on with no problems or additional charges. It was great. On the day of the inspection, they were prompt and professional. My tenant had begun moving in and was there when they arrived and they were pleasurable to her. I had been in the space for the prior 2 weeks cleaning and doing some minor maintenance, and the thermostat and heat worked great as I was there on some colder nights and kept the place nice and toasty while I worked. Within an hour or less of them arriving, they called and told me "the thermostat is funky - its kicking the unit on and off and they can't get a good read on the system. He's going to replace it ($195)." Again, I was just there, it was cold out, and I used the heat constantly and it worked great. But, it was a work day, I work 60 min north of Toms River and live 30 min north of Toms River, so I said fine - just change it. I'm not going to argue and I won't have a chance to come down and check it out. I thought it was odd that it had literally worked perfectly 4-5 days prior, but I wrote it off and moved on. Fast forward another 20-30 minutes, and I receive a call from the office. "Your heat exchanger is cracked. This can be very dangerous. We can't issue you the heat cert until we do further inspections." At this point, its important to note that the furnace (Gas fired hot air) was installed 7 years ago. Its only a 7 year old furnace. I asked some questions. The woman on the phone was very polite and professional, and said she would get back to me. After hanging up, I did my research. I found out that the only way to determine if a heat exchanger is cracked is to either remove and physically inspect the entire burner assembly, or remove the entire blower unit and use a camera scope, or use a Carbon Monoxide monitor in the vents to look for leaking CO. I spoke to the office contact again on the phone, and asked bluntly "please let me know which method the tech used to identify the cracked exchanger out of the 3 methods, and please provide me the video and photo evidence of the cracks." Again, she was polite and professional, and told me that this was their newest technician (only hired 1-2 months ago), and he wasn't used to their protocols, she was going to review the findings with Frank, the owner, and get back to me again. Hang up. 30 minutes later the TECH calls me to collect the $195 plus tax over the phone for the thermostat that he put in. I pay him, since I agreed to the work, and ask him about the cracked exchanger. He informs me, (direct quote) - "welll....its about 8 years old, so its nearing the end of its useful life. Its not there yet, but its getting up there." I literally laughed at him and told him that the average gas fired furnace lasts 15-20 years. I guess he thought I didn't know anything about furnaces and didn't do any research. He further said "well, we have our A/C trucks on the road right now since its AC season, I'll need to come back with the heat truck with the appropriate tools and do a proper test of the heat exchanger to determine how much CO is leaking." Hang up the phone again. Finally, the office lady calls a final time - "Frank reviewed all the data, and it turns out there are no cracks in your exchanger. Just note that its burning a little hot. Also, the tech said the filters are really dirty and you need to change the filter." I changed the filter literally 5 days before the inspection during my last visit to the property prior to scheduling with Atlantic Air since I knew they would be doing a full inspection of the heating system and vents. It was a brand new filter, with two spare filters sitting on the floor of the HVAC closet right next to the furnace. This was another lie from the tech. I hate writing these kind of reviews, because I did my research and chose Atlantic Air because the reviews were all 5 star for honesty and value. If I were an elderly person, however, I could have very easily agreed to a new thermostat, a furnace rebuild (heat exchanger) or replacement for $4500 or more, and filter changes. It just seems like this "new tech" was out to gouge. My final recommendation: question everything and make them prove there's an issue before agreeing to anything!!

Eric the owner-operator is great! He came out to meet me and have a look at an issue I had with my…read morebathroom. He gave me names of electricians he suggests and took time to look at my plumbing job. Eric comes out if he says he is coming out and that means so much in a world where people are always just telling you what you want to hear. He had my job done and was very reasonable. Call Eric!

I can't say enough good things about Erik and ETC Plumbing. They were prompt, efficient and worked…read morehard to fix our problems. They also followed to ensure there were no problems. I highly recommend ETC for your plumbing needs. They were terrific and saved the day.

I am so happy with the great service from Longs Ryan came…read moreto help update parts of our heating and was extremely thorough and explained everything he was going to do and why great customer service and efficient

New HVAC system installed. AC unit has not worked correctly since installation and has been…read morecontinuously leaking in the basement, not making temperature and constantly running since starting the unit in April 2026. After 7 attempts to fix the unit, The owner Scott has stopped responding along with the office Joe, Megan, Caitlin not returning phone calls or emails And canceling appointments or not showing up to scheduled appointments. Manufacturer states its Longs responsibility to fix unit but after 7 attempts they have left it in the same if not worse condition, recharged 5 times and continuously leaking, running and not making temperature. I WOULD NOT RECOMMEND THIS COMPANY!! Zero customer service, defective unit and the owner is no longer responding along with Joe the manager.

I was so relieved to find Keith from Service Pro to service our boiler after a month of no return…read morecalls from other companies. He actually returns calls, shows up when promised and demonstrates a great deal of knowledge. I was so happy to finally have a reliable person to call.

Losing A/C on a 90 degree day at our shore house with guests staying there, I put in a call to NJ…read moreNatural Gas on my service contract, but wasn't able to get an appointment for over a week. I called Service Pros at 4pm. Kieth called me back within a 1/2 hour. He said he would stop by on his way home. He zeroed in on the problem, an electrical relay, replaced it and the house was cool by 6pm. His fee was very reasonable, so reasonable that I was willing to pay it rather than wait a week without air conditioning in 90 degree weather for it to be free with the service contract.

My 83 year old father got an estimate from a company... Said he needed a 1,000 repair or a possibly…read morenew furnace. This company fixed it with a $130 part total repair $300. Sparky Larry good honest company!!!

I would just like to recommend this company should you be looking for a plumber. I had some…read morebaseboard heating pipes leaking, left a voicemail and Larry called me back right away and sent his son Paul over within a short time to isolate the leak and turn that zone off. He also inspected our crawl space for previous plumbing work that needed to have repairs to it. Paul had to order some parts in order to complete the job all on one day which seemed to be fine. Well, the pipe still continued to leak so I called early the next morning to see if he could just do the repair of the leaking pipe as the hardwood flooring was being damaged. Paul called me back as soon as he got the message and was over within a half an hour to fix the faulty connection, and also was able to fix two other faulty connections on this zone at the same time. The response time, customer service, and knowledge was great. Also the pricing for the first service call and this repair was fair, and he will be back when the rest of the parts come in to finish up the crawl space which is not as urgent as the leak on the main floor. We have definitely found us a new plumber!