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Crystal Heat & Air

3.1 (7 reviews)
Open • 9:00 am - 5:00 pm

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Services - Crystal Heat & Air

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

1 More Service

Water heater installation

Crystal Heat & Air Photos

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11 months ago

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1 year ago

After Installing the unit, Fixing the problem took long time. Hoping should work now.

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3 years ago

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3 years ago

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5 years ago

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9 years ago

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9 years ago

realyy helpful and did a great air conditioning job.

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Advanced Furnace & Air Duct Cleaning

Advanced Furnace & Air Duct Cleaning

(34 reviews)

Initially, my experience with this company was very positive. The technicians were scheduled to…read moreclean the air ducts and dryer vent (my dryer was not drying well so I thought this might help). They arrived on time, were professional, and cleaned up after themselves. At the time, I felt confident that the service had been done thoroughly. However, the dryer vent cleaning did not help so a few weeks later I called a dryer repair service who confirmed my dryer was working effectively and suggested disconnecting the dryer vent ducts to check for an obstruction. When we did, a significant amount of lint was removed--far more than should have been present after a professional cleaning. This was extremely concerning, not only because the service was expensive and clearly not completed to a quality standard, but also because we were unknowingly put at increased risk for a house fire while believing the vents had been fully cleaned. I emailed photos to the company. Their response was that they would need to come back out and redo the service - that we could easily 'stage' a photo like this. I declined, as my husband had already cleaned and replaced the ducts, leaving nothing for them to redo. Despite this, they refused to offer a refund, partial refund, or credit. Additionally, the woman I spoke with was very rude, repeatedly interrupting me, raising her voice, and not allowing me to explain the situation. She seemed more annoyed with me than concerned about the situation. What makes this even more troubling is that during the initial visit, the company recommended additional treatments for 'possible' mold based on their findings. Given what we later discovered, I no longer trust their assessment or their work and will now need to pay for a second opinion. This entire situation was unnecessary, stressful, and costly. While I am disappointed about the lack of refund, my greater concern is for other clients--especially elderly individuals or single parents--who place their trust in this company and may not have the ability to verify the work themselves or afford to pay someone else to correct it. As much as I would love to be able to recommend this company, based on my experience, I cannot recommend them. Update: While I very much appreciate the quick response to my review from the business owner, unfortunately, much of the information in the response was inaccurate as it relates to my conversation with his staff. A follow up call from the owner to dig a bit deeper into the concern would have gone a long way in restoring trust in the company and moving things in a positive direction. That did not happen.

everything is ok.. except the dryer.. i went to do wash and then dry and i opened up the screen…read morewhere the lint accumulates and it was full and not cleaned out.. i was super surprised .. i guess they dont do that hole?????? weird??? other than that everything was good.

Crystal Heat & Air - hvac - Updated May 2026

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