I had a problem with my AC not working. I decided to call a local business and Kettles was the…read moreclosest to me. They came the same day and were able to repair my older model AC unit with little cost to me. I'm happy they didn't suggest a whole new system, which was amazing. I will definitely call them again when I need something. I love to support local businesses and this one is top notch and didn't take advantage of me. Thank you!

From the owner: Whether you're at home or on the job, comfort is important, and no system contributes to your…read morecomfort more than your heating and air conditioning system. Guarantee your comfort year-round with a reliable HVAC system and services from Kettle's Heating & Air Conditioning. For over 25 years, we've been the go-to company for residents and business owners in Bayville, Ocean gate, Pine beach NJ and the entire Ocean County area.

Our 25-year old HVAC system was hanging on out of sheer loyalty... but the time had come to bite…read morethe bullet and purchase a new central air system. For those of you that have not priced these things out before, quite a bit has changed over time...like the cost! Also, technology has moved on as well, so it's virtually impossible to replace "just the condenser" without all the additional furnace components...they simply won't work together. We called several HVAC contractors...one of them being the large energy company we all know in this area. They came in and did their inspection and were very professional. But their price was 50% higher than the local competition. Yes you read that right!! I wasn't concerned about the "big guys" doing it right, since they are our current utility firm and we have appliance contracts through them. But in light of these tough economic times, I really wanted to give it to a small business. I just wasn't sure how well they would stand behind their work and whether they would do it right the first time. I did research and found two other options. The one that really stood out was AAA Comfort Air in Cream Ridge, NJ. They had over 95 five-star reviews, and although anyone can fake a review, I still felt compelled to do my due diligence. I set an appointment for Emil (the owner) to come in and assess the situation. He was professional, took his shoes off before entering (not at our request), and clearly laid out what was needed and NOT what was most expensive. As a matter of fact, he recommended options that were less expensive vs. those that would simply feed his wallet without added benefit to us. His demeanor was polite, knowledgeable, and he took the time (over 1-hour) to really explain everything without pushing for the sale. Additionally, there are some unique challenges in our home that require minimal dust due to some family health issues and he offered to put up plastic to separate the rooms to ensure a clean work environment. Well, much to my surprise, Emil, came back with an estimate that was truly outstanding vs. simply "competitive". Likewise, his firm provides a 3-year parts and labor warranty (not an option...he just provides it) along with the condenser manufacturer's 10-year. The others only offered 1-year.... that in of itself really resonated with me! We decided to move forward, and I have to say, we made the right decision. Emil and his team were outstanding. They arrived on time, ready to go, and their work was outstanding. Everything was done in one day, with a clean install and a fully working system. Look, HVAC replacement won't make your home look nicer, but it surely is important. No one wants to spend that kind of money unless they have to. Emil and his team were not only very competitive, but they delivered on their promises and were very customer focused. If you are seriously considering a project like this, you need to consider AAA Comfort air. They deliver on their promises and care about their customers. They go above and beyond and deliver with an eye towards balancing price with efficiency. We highly recommend them and you should absolutely include them in your decision-making process. They truly are "AAA".

Emil was very professional and answered all my questions. He installed a new unit for me and I…read morecouldn't be happier. When no one else answered the call Emil came through. Highly Recommend

I had an emergent situation.Flooded basement, no heat and no water. Turnsout I had a broken…read morefurnace, boiler and water heater. Mike called back immediately. He walked me through finding some one to drain my basement. Mike and sons assessed my situation and came back the next day to install my water heater and when parts were in, installed the boiler and furnace the day after next. They were swift and efficient. Their motto is that they treat you like family. This is true. I will rely on them for all my plumbing needs and recommend them to everyone.

I woke up to no heat so I called Artisan. Mike called back inside 10 minutes and was at my house 20…read moreminutes later. He found and fixed the problem within 15 minutes then check for any other could be problems. Very personable and professional, I highly recommend.

Initially, my experience with this company was very positive. The technicians were scheduled to…read moreclean the air ducts and dryer vent (my dryer was not drying well so I thought this might help). They arrived on time, were professional, and cleaned up after themselves. At the time, I felt confident that the service had been done thoroughly. However, the dryer vent cleaning did not help so a few weeks later I called a dryer repair service who confirmed my dryer was working effectively and suggested disconnecting the dryer vent ducts to check for an obstruction. When we did, a significant amount of lint was removed--far more than should have been present after a professional cleaning. This was extremely concerning, not only because the service was expensive and clearly not completed to a quality standard, but also because we were unknowingly put at increased risk for a house fire while believing the vents had been fully cleaned. I emailed photos to the company. Their response was that they would need to come back out and redo the service - that we could easily 'stage' a photo like this. I declined, as my husband had already cleaned and replaced the ducts, leaving nothing for them to redo. Despite this, they refused to offer a refund, partial refund, or credit. Additionally, the woman I spoke with was very rude, repeatedly interrupting me, raising her voice, and not allowing me to explain the situation. She seemed more annoyed with me than concerned about the situation. What makes this even more troubling is that during the initial visit, the company recommended additional treatments for 'possible' mold based on their findings. Given what we later discovered, I no longer trust their assessment or their work and will now need to pay for a second opinion. This entire situation was unnecessary, stressful, and costly. While I am disappointed about the lack of refund, my greater concern is for other clients--especially elderly individuals or single parents--who place their trust in this company and may not have the ability to verify the work themselves or afford to pay someone else to correct it. As much as I would love to be able to recommend this company, based on my experience, I cannot recommend them. Update: While I very much appreciate the quick response to my review from the business owner, unfortunately, much of the information in the response was inaccurate as it relates to my conversation with his staff. A follow up call from the owner to dig a bit deeper into the concern would have gone a long way in restoring trust in the company and moving things in a positive direction. That did not happen.

everything is ok.. except the dryer.. i went to do wash and then dry and i opened up the screen…read morewhere the lint accumulates and it was full and not cleaned out.. i was super surprised .. i guess they dont do that hole?????? weird??? other than that everything was good.

Our technician Randy arrived early in the service appointment window and did a thorough winter…read moremaintenance check-up. The unit needed a new capacitor and he had the required part with him. He explained that older units like mine receive extra attention, which gives me confidence in my equipment and J. H. Roberts quality of service. Of course, he answered all my questions in a way I understood. Thanks for another quality service call.

Every time we get our scheduled maintenance the staff member goes above and beyond. Additionally,…read morethey answer all the questions we have with regards to each of our units. Today we had a separate issue and Nicholas took the time to evaluate and address the issue as best as he possibly could. Management should be proud of the staff that they hire and train. So very professional

Driver of this company cursing out driver of school bus very unprofessional.. no reason for it…read more. driver of plumbing company very nasty with staff at daycare as well the school was dropping off.. the nasty man driving vehicle for plumbing company was wearing a hat and wore glasses.. just beware he's extremely mean and his language was uncalled for

Wow....this company came highly recommended to me. What started out okay became one of their…read moreworkers trying to sell me a job I didn't need. I had to have my home inspector come out and inspect for himself and was totally unfounded what the plumber was telling me I needed for almost $500! My home inspector did it for $10 for parts. In addition, I was having some issues with noises with my baseboard heat and while they purged the system, it still kept making noise and not once did they ask to stand in the specific room, turn up the heat, to hear the noises I was referring to. Then the same plumber that tried to rip me off, proceeded to say that the run of the pipe was too long and that's why the baseboard was making noises and that it would cost several hundred dollars to fix. Again, trying to talk me into something I really didn't need. The owner was pretty useless when it comes to my complaints and concerns, even after sending him pictures and my inspector's report. ALL DONE WITH THIS COMPANY! I have no respect for anyone in the trades that has deceptive practices.

We returned from a vacation to find our heating system had stopped working while we were away…read more Temperature in the house was at 43 degrees. I called Rostron and was advised a technician would be there between 9 and 10 that morning. But, at 8:10 Evan called and said he would there in 10 minutes. He arrived and proceeded to diagnose the problem with our older system. He spent some time working all aspects of the unit and discovered the problem was in the part of the system removing water from the humidifier. He was able to flush it and get us heat in a short amount of time. We were veery pleased with Evan's professionalism and dedication to correcting our problem. He made us very happy about our choice of Rostron Home Services.

Needed a repair of an old boiler whose pilot light was out - and they refused to attempt fix or…read morere-light it. Tried to upsell me on a new system after the technician barely spent 10 minutes looking at it Found an alternative HVAC who was happy to do a quick fix - to keep it going until we replaced the system in the spring. They want to sell you new products - not really interested in repair

Did you ever want to review someone or something and give it a higher rating than is possible? Well…read morethat is the reality with our experience with Reed's Heating and Cooling! Superb quality service and care of customers is an attitude, which almost always begins with the leader and my wife's experience with Frank who owns Reed's Heating and Cooling bears that out! He was honest, responsive and caring even sharing with her his experience with the product she was purchasing. Frank spoke clearly and didn't use terminology that might confuse her. He honestly told her that he couldn't get the original product but that the one he was installing, which she would never notice was any different than the original product, actually cost less. He gave her the time for her questions and always returned phone calls. He knew he was in competition with other businesses and did his research to make sure she would be totally satisfied once it was installed! Reed's secretary and other staff showed the same positive approach in serving their customer. This is a business that clearly follows their leader and their superb reputation reflects that.

I was looking to replace my old Air Conditioner and a Reeds Technician stopped by to to give me an…read moreestimate. He explained that my old system had many recalls and service alerts, also that my duct work in the attic could be improved. So I had them install a new Rudd A/c unit and with all the improvements they made to the duct work, my house is nice and cool in every room! I actually have to raise the temperature because the house is too cold from my normal temperature setting of 72! GREAT JOB!