We returned from a vacation to find our heating system had stopped working while we were away…read more Temperature in the house was at 43 degrees. I called Rostron and was advised a technician would be there between 9 and 10 that morning. But, at 8:10 Evan called and said he would there in 10 minutes. He arrived and proceeded to diagnose the problem with our older system. He spent some time working all aspects of the unit and discovered the problem was in the part of the system removing water from the humidifier. He was able to flush it and get us heat in a short amount of time. We were veery pleased with Evan's professionalism and dedication to correcting our problem. He made us very happy about our choice of Rostron Home Services.

Needed a repair of an old boiler whose pilot light was out - and they refused to attempt fix or…read morere-light it. Tried to upsell me on a new system after the technician barely spent 10 minutes looking at it Found an alternative HVAC who was happy to do a quick fix - to keep it going until we replaced the system in the spring. They want to sell you new products - not really interested in repair

I recently purchased a business in Englishtown. Everything in the building works perfectly fine but…read moreI wanted to be able to save on costs by creating a schedule for the heating and A/C. When I tried to go in the settings it required a passcode. Crystal Air was the company that installed the system so I reached out to see if there is a master code the system starts with in order to set the schedule. Instead of letting me know the typical master codes to test they sent TWO people out to input the original code the system came with. I received a charge of $330. This was a feature I could have lived without. I just wanted to see if they had a code I could put in so I could put the schedule in myself. When I called to ask about the bill, the woman at the front desk told me the owner would give me a call (never heard from him). I'm beyond frustrated being stuck with a bill like this. I figured since they installed the system they would know the original code and be able to help without sending two people and charge a bunch.

Service quality was good. Technician could have cleaned up his work area better but he seemed…read moreknowledgeable and the furnace was working well after he left.

Have been with D & R for 20 years. The owner Rich does, or eversees everything done. He is Awesome,…read morehonest an with over 30 years experience by far the most knowledgeable professional I have worked with. Every year I get a Home efficiency report from NJ Nat gas. This year my home was more than 33% more efficient than an Efficient home, saving over $120 per month just on my gas bill. I followed all his recommendations on purchasing the most efficient unit foe my home as well as Insulation tips. I would recommend him every time.

Very responsive - here within 2 hours of initial call. Returned with part when he said he'd be here…read morethe next morning. Did testing to make sure everything running right. Rich was great to work with. Highly recommend.

My radiant heat was read its last rites. That said, it was time to go shopping for a new HVAC…read moresystem. After carefully researching and meeting with several HVAC companies, I was extremely impressed by Coastal Air Conditioning, specifically Mike Cerchia, who is their Comfort Advisor. Mike is also a tech and still goes out in the field, as needed. He has outstanding knowledge in the HVAC space. He looked at my current set up and provided us with the best fit for our house, which turned out to be forced hot air. He went over the pros and cons of forced hot air versus baseboard, which I also considered. However, my wife and I decided that forced hot air would be the least invasive option with respect to the post installation repairs that would be required, i.e, painting, sheetrock replacement, etc. As promised, Mike provided me with an estimate same day. I should point out that Mike called me periodically to see if we made a decision and if we had any questions. I informed him that we were still reviewing some of the other estimates/proposals that we have received. What we truly liked about Mike was that he never employed high pressure sales tactics. Whenever I texted him or called him, he replied immediately. If he wasn't available, he would return calls promptly. My wife and I unanimously decided that Coastal distinguished themselves from their competitors and, as such, we awarded them with our business. One of Coastal's Service Coordinators, called me to set up an appointment for a walk through, prior to the installation. Brian Mazzatenta, who is Coastal's Residential Installation Manager, performed the walkthrough and measured out what was needed. Bryan was exceptionally thorough and also has outstanding HVAC acumen. He did an excellent job of setting expectations and delivering against them. He followed up and was always available to address any questions that we had. This past Wednesday the installation began. The two techs who performed the installation were Pat and Riley. Both were outstanding. Very communicative with in depth knowledge. They worked as a cohesive team. As we have a dog we were concerned about her getting loose. Both Pat and Riley were very mindful and eased our concerns. Not only were both Pat and Riley outstanding at their jobs and incredibly reliable, they were both extremely respectful of our property. At one point Pat said that he treats a client's house as if it was his own, which was evident throughout the entire installation process. Both Pat and Riley were also very neat and cleaned up any debris that resulted from the installation. I am pleased to state that the installation has been successfully completed, which also included a new hot water heater. Our new HVAC system - both heat and air - is working fine. Overall, we are exceptionally pleased by the level of technical expertise, service and professionalism that was provided by Coastal. While more and more and more of these companies are being sold to Private Equity groups, Coastal prides itself in still being a mom and pop shop - and they are in the best possible way. Everyone from management to the techs to sales to the office are pleasant, professional and knowledgeable in their respective jobs. If you truly want to support a mom and pop business, Coastal is the place for one stop shopping for all of your HVAC needs. Yes - they are that good! I highly recommend this business.

Our technician, Al, was the best! On time, extremely thorough and came in with booties on his…read moreshoes...he gets 5 stars in my book! I will use this company again and request, Al!!!

Did you ever want to review someone or something and give it a higher rating than is possible? Well…read morethat is the reality with our experience with Reed's Heating and Cooling! Superb quality service and care of customers is an attitude, which almost always begins with the leader and my wife's experience with Frank who owns Reed's Heating and Cooling bears that out! He was honest, responsive and caring even sharing with her his experience with the product she was purchasing. Frank spoke clearly and didn't use terminology that might confuse her. He honestly told her that he couldn't get the original product but that the one he was installing, which she would never notice was any different than the original product, actually cost less. He gave her the time for her questions and always returned phone calls. He knew he was in competition with other businesses and did his research to make sure she would be totally satisfied once it was installed! Reed's secretary and other staff showed the same positive approach in serving their customer. This is a business that clearly follows their leader and their superb reputation reflects that.

I was looking to replace my old Air Conditioner and a Reeds Technician stopped by to to give me an…read moreestimate. He explained that my old system had many recalls and service alerts, also that my duct work in the attic could be improved. So I had them install a new Rudd A/c unit and with all the improvements they made to the duct work, my house is nice and cool in every room! I actually have to raise the temperature because the house is too cold from my normal temperature setting of 72! GREAT JOB!

Because of the great job ITAK did on my water heater I contacted them again to discuss HVAC. ITAK…read moreliterally offered me a deal I couldn't resist. From start to finish the ITAK team was involved in the process, and they could not have been more courteous and professional. The owner has assembled quite a team, Wayne, Joanna Kristin, Will and Matt are the best. Wayne spent the time to explain everything (and I had many questions). On the day of installatio,n the team was on time, respectful and efficient. I couldn't be happier with the process and would (and have) recommend them to anyone.

My air conditioner was not blowing as cold as it used to. I saw the truck at my neighbors house and…read morecalled the number on the side of the truck. They sent the Julian the mechanic straight to my house. He fixed the unit quickly while playing with my dog lol. We're back to freezing again !! I will use them in the future for normal maintenance. Great company.

My family has been using Jay from Air Magic for so many years and he always comes through when you…read moreneed him. most recently my attic AC unit leaked down into my bedroom ceiling at 7pm and I texted Jay a picture and he got back to me within 5 minutes. From the picture he knew what was wrong and was able to have his people come the next morning to fix it. his prices are very reasonable, the people who work for him are very knowledgeable and his customer service is truly white glove. I wouldn't use anyone else for my HVAC or appliance repairs. I'm this crazy time, Jay and Air Magic truly stand out heads above the rest.

The heat stopped working at around 8 pm. The tech was here by 9:30 am and fixed the issue did…read moremaintenance and replaced the filter in no time. I highly recommend Air Magic. Fast and reliable.

Fantastic service. Knowledgeable, professional, great employees. I first have comment on their…read moreexceptional response time. I called, they answered the phone immediately and had a technician to my house within an hour. He clearly explained the problem with my ancient HVAC system and had a replacement installed within days. The installers were spectacular. Very professional and careful to keep my house prestine. The new system works great. I would highly recommend them.

Neil and his crew Nice honest work. He doesn't overcharge he doesn't try to sell you things you…read moredon't need in fact when my furnace went down a couple days before Christmas I panicked and called AJ Perri. What a mistake. They charge $179 to come in and tell me that my furnace can't be fixed without even touching it and I need a whole new system for $16,000 this week only. I then called Neil came over the next day and changed a thermal couple on the furnace. He stated my furnace is almost indestructible and doesn't need changing. It was a 16-year-old wheel McLain, which next to nothing goes wrong with.