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    Bennett Heating & Cooling

    5.0 (6 reviews)
    Open 8:00 am - 4:30 pm

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    Oxford Energy / Oxford Contracting - High Efficient Furnace, AC, & Tankless Water Heater

    Oxford Energy / Oxford Contracting

    (3 reviews)

    I was trying to get work done thru the PSE&G Energy Solutions program. Oxford was supposed to bring…read moreme a quote on 5/7. The evening before they called to say they couldn't do any work at my house. The tech had reported that I wanted work done on a room addition only. I corrected their info. We rescheduled for 5/12 at 11am to get my correct quote. No Show. I called Peter at 11:15am. He said he was told 11:30am. I called the office at 11:39am and they said they would get back to me. They called me at 5:49pm to again say they could not do any work at my house. Very poor communication and ethics.

    On 6/19/24 I called Oxford Energy and left a voicemail with questions and no one called me back…read more Instead, the techs showed up unannounced while I was not home and started working on the AC unit. I did not give the consent or agree to any service. Once I arrived at the house, the techs already were servicing the AC unit adding refrigerant which according to them was the only thing it needed. No mention of leaks or anything else. I thought the service was covered under warranty; However, no one explained anything to me. We are in the middle of a heat wave. I have a child and care for my elderly mother who is injured. I don't have time for this mess. Once the techs finished, that's when they told me that I had no warranty and that the price is $250 then it changed to $350 then it changed to $600. At that point, I felt like mislead, confused and rightfully upset. I spoke to the person in charge Joe who kept asking what do I want him to do? As if there's nothing he can do and now I'm obligated to pay the $600. He then came up with the brilliant idea to drain the refrigerant, way to care for your customers.. The techs left the house while I was in the middle of speaking with Joe. Which left me even more confused. Oxford Energy then trespassed my property on a different day while I was not home and drained the refrigerant out in the middle of a heat wave most likely causing more damage to the unit and NO ONE wants to take accountability.Bad business practice..downright criminal, immoral, unethical and disgusting.

    Bennett Heating & Cooling - hvac - Updated August 2026

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