George at Reliance was incredible and the overall experience was so smooth, accurate, and painless. We had to replace our HVAC system after a cracked heat exchanger and had a terrible experience with our old HVAC contractor. We called Reliance while the old contractor was still here, after they turned off our heat. I explained what was going on to George and he offered to come out first thing in the morning the next day to do a cost-free evaluation/estimate. He showed up right on time (calling me before heading over), looked at everything in detail and gave me several options for replacement equipment, and then gave me estimates for all of those options. We ended up going with the same unit that our old contractor had offered but for a fraction of the cost. George made it a priority to get our heat turned back on since we were in the dead of winter. He wrapped everything up perfectly, and was so polite and friendly every time we spoke. I cannot recommend Reliance and George enough!!! Beautiful and efficient work, absolutely perfect experience. Definitely go with Reliance at the very least for an estimate because they do stellar work and are very reasonably priced. Beyond that, they are on time and stick to their word. read more