Quick response to refrigerator not working, diagnosed and fridge back to working. Highly recommend!!read more

Anthony is the greatest!! He responds quickly to our calls - tells us when we can expect him & he…read moreshows up. He looks at the problem we have, gets whatever part may be needed and fixes it! He's a great young man. I wish every service person could be an "Anthony"! He's professional, well spoken and his estimate & price are good. He's our guy for life!

Our 25-year old HVAC system was hanging on out of sheer loyalty... but the time had come to bite…read morethe bullet and purchase a new central air system. For those of you that have not priced these things out before, quite a bit has changed over time...like the cost! Also, technology has moved on as well, so it's virtually impossible to replace "just the condenser" without all the additional furnace components...they simply won't work together. We called several HVAC contractors...one of them being the large energy company we all know in this area. They came in and did their inspection and were very professional. But their price was 50% higher than the local competition. Yes you read that right!! I wasn't concerned about the "big guys" doing it right, since they are our current utility firm and we have appliance contracts through them. But in light of these tough economic times, I really wanted to give it to a small business. I just wasn't sure how well they would stand behind their work and whether they would do it right the first time. I did research and found two other options. The one that really stood out was AAA Comfort Air in Cream Ridge, NJ. They had over 95 five-star reviews, and although anyone can fake a review, I still felt compelled to do my due diligence. I set an appointment for Emil (the owner) to come in and assess the situation. He was professional, took his shoes off before entering (not at our request), and clearly laid out what was needed and NOT what was most expensive. As a matter of fact, he recommended options that were less expensive vs. those that would simply feed his wallet without added benefit to us. His demeanor was polite, knowledgeable, and he took the time (over 1-hour) to really explain everything without pushing for the sale. Additionally, there are some unique challenges in our home that require minimal dust due to some family health issues and he offered to put up plastic to separate the rooms to ensure a clean work environment. Well, much to my surprise, Emil, came back with an estimate that was truly outstanding vs. simply "competitive". Likewise, his firm provides a 3-year parts and labor warranty (not an option...he just provides it) along with the condenser manufacturer's 10-year. The others only offered 1-year.... that in of itself really resonated with me! We decided to move forward, and I have to say, we made the right decision. Emil and his team were outstanding. They arrived on time, ready to go, and their work was outstanding. Everything was done in one day, with a clean install and a fully working system. Look, HVAC replacement won't make your home look nicer, but it surely is important. No one wants to spend that kind of money unless they have to. Emil and his team were not only very competitive, but they delivered on their promises and were very customer focused. If you are seriously considering a project like this, you need to consider AAA Comfort air. They deliver on their promises and care about their customers. They go above and beyond and deliver with an eye towards balancing price with efficiency. We highly recommend them and you should absolutely include them in your decision-making process. They truly are "AAA".

Emil was very professional and answered all my questions. He installed a new unit for me and I…read morecouldn't be happier. When no one else answered the call Emil came through. Highly Recommend

GWB provided excellent and timely service. Jarrod was very knowledgeable, professional, & did a…read morethorough job. I highly recommend GWB.

My central ac stopped working the other day. On a recommendation I called GWB Heating and Cooling…read moreand I am so glad that I did. The owner, Gary, came out later that afternoon and after diagnosing the problem, made me aware that the motor on the condensing unit was shot and needed to be replaced. It was late in the afternoon and Gary said he would make some calls in the morning to see if he could locate a motor. The next day around 10:00am, Gary called and said he had located one and would be out later that day to replace the motor. True to his word, he showed up a few hours later and replaced the motor. Considering that the next day the temp went up to 92, I can't help think how fortunate I was to take my friend's recommendation to call GWB. If I ever have a problem again i won't think twice about calling GWB. Many thanks!!!!

Wonderful experience! Called as first time customer with frozen pipes. They came out same day and…read morethe tech was professional courteous and helpful. Detail oriented and he explained everything he found and was doing. Highly recommend.

I spent years working for my father in law, a sole proprietor plumber. He's retired and I'm not…read moreavailable to clear a clogged kitchen drain for my 90s year old parents in TR. So I use Yelp a lot (like 500+ reviews a lot) but always for restaurants. I tried finding a plumber as I wanted reliable, local and small business with great reviews and many star ratings. I also wanted honest and trustworthy as I was asking someone to go into my elderly parents house to do a home repair that I would normally complete for them. Guilt! The Yelp search distribution was a great service and Proficient responded quickly and gained my confidence with our phone call. My parents and their caregiver were comfortable with the employee and the cost was reasonable and met my expectations. Proficient Plumbing is now in my phone contacts for any future needs.

Brick Heating & Cooling installed (August 2021) a tankless Hot Water system which also operates my…read morehot water base board heat. I've had intermittent problems over the years. This came to a boil in November of this year when they came out numerous times due to not having hot water which also meant no heat. November 11th the technician came out again because of the issue. He could not figure out what was wrong but managed to get the hot water working again. By Friday, November 14th I again had no hot water and that of course meant no heat as well. I called and did get a phone call back from the owner Craig. He asked me to shut off the system and turn it back on to see if that would get the hot water working. It did not. Craig said his technician was off that day and was also going to be out on Monday. Craig said he would call the vendor and see what could be done. He did not offer to send anyone else to my house to work on getting my hot water working. I asked Craig if he would call me back that day. He said yes, he would call back. That was Friday, November 14th and no, Craig still has not called me back. Absolutely no one from Brick Heating & Cooling has called me. I had to call another heating & cooling company. The new company came out and found 2 parts that needed to be replaced. Once the parts were replaced, my heat and hot water have been working since. No thanks to Brick Heating & Cooling company. They get your money and then they don't care what your situation might be. So please, do yourself a favor and DO NOT USE BRICK HEATING AND COOLING FOR ANYTHING! THEY DO NOT CARE!

Just one deception after another. Have had an A/C issue for a year now and have been run around…read moretime after time after time. 'We'll be there in the morning'. 'We needed to order a part'. 'We needed a different part'. 'We lost the part (and the key to your house. We'll be there as soon as we find it' This house has a service contract with this company and have been ignored and disrespected entirely by this company.

It's actually 4.5 stars. Mike and Dom did the work in my home by repairing the gas leaks I had…read more Leaks were located using an upper end sniffer device and the job scheduled. In addition to the great work done, Dwyer Services was the lowest price for my job out of 4 quotes I had gotten. These guys work quick but make sure the job gets done right. I am also interested in the maintenance plans they offer and will seriously consider enrolling once my plan with Gold Medal expires. BTW, the highest quote I had gotten was with Gold Medal. Should you need electrical, plumbing, HVAC work; look into these guys.

The customer service at this company is horrible. They damaged my driveway and Andrew the manager…read moregave me the run around for months. I sent emails and left messages as instructed and they just don't care about damaging peoples property. Andrew was very dishonest regarding a mistake the made and didn't try and remedy the situation. Mike the general manager never even called or responded to my emails or messages. Because of this horrible experience even if I needed them I would go somewhere else.

Our family had a fantastic experience with Master Touch Home Service in the replacement of our home…read moreheating and air conditioning systems. This recommendation is underpinned by responsiveness, excellent customer service, strong technical ability - and most importantly - a personable, trustworthy, and passionate owner-operator. With the turn of the seasons, our aging furnace wouldn't blow warm air. After researching local HVAC companies via online reviews, we connected with Master Home Touch Service in the Freehold/Manalapan area. The owner, Hovhannes Mirimanyan ("Hov"), was free that day for a service call ($100, but waived for larger projects). We mutually agreed that it was time to replace the 30 year-old furnace. Hov carefully walked us through the issues with our current furnace and air conditioning systems. He then outlined in a "no pressure" presentation several solutions, providing a cost-benefit analysis of each system (G/E, Rheem, Bosch). He showed us photo portfolios of past similar projects. A few days later, a three-person installation crew arrived at our home at 7 AM to perform the removal of the prior HVAC, and install the new system. The installation was completed by lunchtime, with our home left in pristine condition. The next morning, Hov returned to walk us through the details of the installation and how to perform basic maintenance items on the furnace. The Rheem system works great, is quiet - and connected to a smart Honeywell thermostat. The price paid was fair relative to the quality of services rendered. In summary, I highly recommend Master Touch Home Service for residential HVAC projects. They also provide commercial service and selecting plumbing services (e.g., hot water heater replacements).

My Central AC was not working at the end of last season. I called Master Touch and spoke with the…read moreowner, He came out 2 days later and went over my old system and we discussed options. Since the system was 14 years old and not the top of the line, I decided to have Master Touch install a new air controller and outside unit. The unit arrived 2 days later and shortly after that 2 workers arrived. They were polite, meticulous and worked non stop until the job was done. The owner "Hov" came by at completion and went over operation, warranty and even installed the new AP on my phone. It has been cold ever since installation so we havent had the full use of the system other than a trial run but at this point I cannot say enough good things about our experience with Master Touch. We have been here over 45 years and have dealt with many contractors. Master Touch gets the highest rating, I highly recommend the company.

Bryan came and replaced all the pvc going from sink to washer that was below codes causing back ups…read moreto the sink. Job perfect done and grateful. Jean Bucci

We returned from a vacation to find our heating system had stopped working while we were away…read more Temperature in the house was at 43 degrees. I called Rostron and was advised a technician would be there between 9 and 10 that morning. But, at 8:10 Evan called and said he would there in 10 minutes. He arrived and proceeded to diagnose the problem with our older system. He spent some time working all aspects of the unit and discovered the problem was in the part of the system removing water from the humidifier. He was able to flush it and get us heat in a short amount of time. We were veery pleased with Evan's professionalism and dedication to correcting our problem. He made us very happy about our choice of Rostron Home Services.

HVAC professional. Always sourcing reliable local refrigerant.Professional service and…read moreknowledgeable technicians. Good experience overall.

Had a brand new AC unit installed. Nothing but issues. System had so many issues and they want no…read morepart of sending someone to take a look! I know you can have everything perfect! But spending 10k and having mult issues on a 2 yea unit! Issues started like 6 months into having. I mean its not like i had them install a sprinkler!! As i am sure would F that up!! If they bothered to come take a look at there work!!!! RUN IF You can or take classes how fix this stuff cause Will NEVER come