I was looking for a smaller company to diagnose my central air issue. My experience with larger…read moreoperations is they charge way more to pay for all that overhead with their fleet of fancy trucks. I also liked the fact Anthony didn't have any of those scam maintenance contracts that the bigger guys try to intimidate you into signing. If they try to pull that crap, run. My father was in the trades and working with him when I was younger gave me a good BS detector. That said, I called Anthony, left a message and he got back to me within 15 minutes. Super honest nice guy. I explained my issue and he explained that he can fix central air units but doesn't replace them, which I initially thought was disappointing, but it turns out to be the best way. Think about it. With older units most other companies are going to tell you to replace the entire thing. They don't want to replace some part because there's no big payday in it for them. I liken it to a dentist. They don't try to save your tooth anymore because they can make much more money putting in an implant. After a time misunderstanding on my part, we arranged a time and Anthony showed up ,on time. He diagnosed the problem and replaced the part at very little cost. All guaranteed. I'm just happy if it gets me through the summer. You have to call Anthony first, before anybody else. The guy can do anything. Now if anybody asks me for a recommendation, I can say "I gotta guy"

I've only had great experiences with Anthony. Professional, personable, experienced, and honest…read more Would highly recommend.

Our 25-year old HVAC system was hanging on out of sheer loyalty... but the time had come to bite…read morethe bullet and purchase a new central air system. For those of you that have not priced these things out before, quite a bit has changed over time...like the cost! Also, technology has moved on as well, so it's virtually impossible to replace "just the condenser" without all the additional furnace components...they simply won't work together. We called several HVAC contractors...one of them being the large energy company we all know in this area. They came in and did their inspection and were very professional. But their price was 50% higher than the local competition. Yes you read that right!! I wasn't concerned about the "big guys" doing it right, since they are our current utility firm and we have appliance contracts through them. But in light of these tough economic times, I really wanted to give it to a small business. I just wasn't sure how well they would stand behind their work and whether they would do it right the first time. I did research and found two other options. The one that really stood out was AAA Comfort Air in Cream Ridge, NJ. They had over 95 five-star reviews, and although anyone can fake a review, I still felt compelled to do my due diligence. I set an appointment for Emil (the owner) to come in and assess the situation. He was professional, took his shoes off before entering (not at our request), and clearly laid out what was needed and NOT what was most expensive. As a matter of fact, he recommended options that were less expensive vs. those that would simply feed his wallet without added benefit to us. His demeanor was polite, knowledgeable, and he took the time (over 1-hour) to really explain everything without pushing for the sale. Additionally, there are some unique challenges in our home that require minimal dust due to some family health issues and he offered to put up plastic to separate the rooms to ensure a clean work environment. Well, much to my surprise, Emil, came back with an estimate that was truly outstanding vs. simply "competitive". Likewise, his firm provides a 3-year parts and labor warranty (not an option...he just provides it) along with the condenser manufacturer's 10-year. The others only offered 1-year.... that in of itself really resonated with me! We decided to move forward, and I have to say, we made the right decision. Emil and his team were outstanding. They arrived on time, ready to go, and their work was outstanding. Everything was done in one day, with a clean install and a fully working system. Look, HVAC replacement won't make your home look nicer, but it surely is important. No one wants to spend that kind of money unless they have to. Emil and his team were not only very competitive, but they delivered on their promises and were very customer focused. If you are seriously considering a project like this, you need to consider AAA Comfort air. They deliver on their promises and care about their customers. They go above and beyond and deliver with an eye towards balancing price with efficiency. We highly recommend them and you should absolutely include them in your decision-making process. They truly are "AAA".

Emil was very professional and answered all my questions. He installed a new unit for me and I…read morecouldn't be happier. When no one else answered the call Emil came through. Highly Recommend

GWB provided excellent and timely service. Jarrod was very knowledgeable, professional, & did a…read morethorough job. I highly recommend GWB.

My central ac stopped working the other day. On a recommendation I called GWB Heating and Cooling…read moreand I am so glad that I did. The owner, Gary, came out later that afternoon and after diagnosing the problem, made me aware that the motor on the condensing unit was shot and needed to be replaced. It was late in the afternoon and Gary said he would make some calls in the morning to see if he could locate a motor. The next day around 10:00am, Gary called and said he had located one and would be out later that day to replace the motor. True to his word, he showed up a few hours later and replaced the motor. Considering that the next day the temp went up to 92, I can't help think how fortunate I was to take my friend's recommendation to call GWB. If I ever have a problem again i won't think twice about calling GWB. Many thanks!!!!

From my initial contact with the office to the estimate and completion of the project I was very…read morepleased. The office responded immediately and I had the estimate the following day. The work was completed the next day. Jose and Tyler, the installers did a great job. They worked quickly and neatly. All in I'm very happy with their prices as well as their quality of work. Highly recommended.

I spent years working for my father in law, a sole proprietor plumber. He's retired and I'm not…read moreavailable to clear a clogged kitchen drain for my 90s year old parents in TR. So I use Yelp a lot (like 500+ reviews a lot) but always for restaurants. I tried finding a plumber as I wanted reliable, local and small business with great reviews and many star ratings. I also wanted honest and trustworthy as I was asking someone to go into my elderly parents house to do a home repair that I would normally complete for them. Guilt! The Yelp search distribution was a great service and Proficient responded quickly and gained my confidence with our phone call. My parents and their caregiver were comfortable with the employee and the cost was reasonable and met my expectations. Proficient Plumbing is now in my phone contacts for any future needs.

Just one deception after another. Have had an A/C issue for a year now and have been run around…read moretime after time after time. 'We'll be there in the morning'. 'We needed to order a part'. 'We needed a different part'. 'We lost the part (and the key to your house. We'll be there as soon as we find it' This house has a service contract with this company and have been ignored and disrespected entirely by this company.

Brick Heating & Cooling installed (August 2021) a tankless Hot Water system which also operates my…read morehot water base board heat. I've had intermittent problems over the years. This came to a boil in November of this year when they came out numerous times due to not having hot water which also meant no heat. November 11th the technician came out again because of the issue. He could not figure out what was wrong but managed to get the hot water working again. By Friday, November 14th I again had no hot water and that of course meant no heat as well. I called and did get a phone call back from the owner Craig. He asked me to shut off the system and turn it back on to see if that would get the hot water working. It did not. Craig said his technician was off that day and was also going to be out on Monday. Craig said he would call the vendor and see what could be done. He did not offer to send anyone else to my house to work on getting my hot water working. I asked Craig if he would call me back that day. He said yes, he would call back. That was Friday, November 14th and no, Craig still has not called me back. Absolutely no one from Brick Heating & Cooling has called me. I had to call another heating & cooling company. The new company came out and found 2 parts that needed to be replaced. Once the parts were replaced, my heat and hot water have been working since. No thanks to Brick Heating & Cooling company. They get your money and then they don't care what your situation might be. So please, do yourself a favor and DO NOT USE BRICK HEATING AND COOLING FOR ANYTHING! THEY DO NOT CARE!

Fast response to my furnace breaking late at night. Met with the technician the next day from Dwyer…read morewho told me it was cheaper to replace the system than constantly doing repairs. Appreciated his honesty. I got a full replacement for $14,000. It was a lot cheaper than AJ Perri and Arctic who quoted me $23,000 and $27,000

And they keep calling and calling, and calling had to block the number…read more They wanted $20,000 to fix a problem I had resolved for $250

After getting an estimate from another company, I decided to shop around for a 2nd opinion/quote…read more I called Master Touch Home Service and spoke to Hovannes, the CEO. He came over the same day and took time to listen to the issues that I was having with my air-conditioning system. He looked over my system and presented me with a good/fair price, which I was even able to negotiate down a little. I found Hovannes and his crew to ne professional, patient, and thorough. I ended up getting a new air conditioning system and furnace. I'm extremely pleased with their workmanship and would highly recommend them!

TOP NOTCH! I cannot say enough good things about this…read morecompany. We had a massive, complex project that involved replacing our entire HVAC and heating setup (new AC unit, air handler, boiler, water heater, plus installing baseboard heating and winterizing the lines). Tackling a job of this scale is usually stressful, but Hov and team made the entire process seamless from start to finish. Incredibly, they completed everything in just three days without cutting a single corner. They arrived exactly on time each morning, worked with remarkable speed and efficiency, and were exceptionally thorough with every single installation and test. Communication was top-tier the entire time; they kept me fully informed throughout each stage and answered all of my questions with total transparency. To top it off, their crew was extremely respectful of my home, keeping the work areas clean and leaving everything spotless when the job was done. Finding contractors who combine this level of technical craftsmanship, reliability, and genuine professionalism is rare. I couldn't be happier with the results and would recommend them without hesitation to anyone needing HVAC, plumbing, or heating work done right!

Excellent service, quality work and very professional they had me up and running when my hot water…read moreheater failed in less than 24 hours!! Roland was great!!

Needed a repair of an old boiler whose pilot light was out - and they refused to attempt fix or…read morere-light it. Tried to upsell me on a new system after the technician barely spent 10 minutes looking at it Found an alternative HVAC who was happy to do a quick fix - to keep it going until we replaced the system in the spring. They want to sell you new products - not really interested in repair

HVAC professional. Always sourcing reliable local refrigerant.Professional service and…read moreknowledgeable technicians. Good experience overall.

Had a brand new AC unit installed. Nothing but issues. System had so many issues and they want no…read morepart of sending someone to take a look! I know you can have everything perfect! But spending 10k and having mult issues on a 2 yea unit! Issues started like 6 months into having. I mean its not like i had them install a sprinkler!! As i am sure would F that up!! If they bothered to come take a look at there work!!!! RUN IF You can or take classes how fix this stuff cause Will NEVER come