Fixed my dads house in crawl space in July this year so that we can close. Gino was great too.read more

Unparalleled service & experience. Lucky to have found them via referral in 2021. They have managed…read moreevery plumbing & HVAC request at my home since then & I am a grateful & satisfied customer.

I had an emergent situation.Flooded basement, no heat and no water. Turnsout I had a broken…read morefurnace, boiler and water heater. Mike called back immediately. He walked me through finding some one to drain my basement. Mike and sons assessed my situation and came back the next day to install my water heater and when parts were in, installed the boiler and furnace the day after next. They were swift and efficient. Their motto is that they treat you like family. This is true. I will rely on them for all my plumbing needs and recommend them to everyone.

I woke up to no heat so I called Artisan. Mike called back inside 10 minutes and was at my house 20…read moreminutes later. He found and fixed the problem within 15 minutes then check for any other could be problems. Very personable and professional, I highly recommend.

John came out to repair a leaking pipe. Service was done in a timely fashion and and the issue was…read moresolved. Price was very reasonable. Will be using again for my plumbing issues.

WARNING: Grossly Inflated Labor Charges - $600 for a 40-Minute Job…read moreI hired Pop Pops Plumbing for a minor plumbing repair. While the plumber was professional and completed the hands-on work quickly, the subsequent billing and customer service interaction were extremely dishonest. I strongly advise potential clients to seek quotes elsewhere. The Facts: The actual repair took less than 40 minutes from the time the technician started working until the repair was complete. The Bill Fraud: The final bill totaled $597. When I inquired about the exorbitant cost, the company provided a breakdown that confirmed they are padding their hours at a premium rate: * Labor Charged: 2 hours at $280/hour = $560 * Actual Labor: 40 minutes The company attempted to justify the 2-hour charge by claiming this premium labor rate covered the time he spent driving to the store to get materials and carrying his supplies in and out of my home. These are standard overhead costs that should be built into a competitive service fee, not billed at $280 an hour. They are fraudulently inflating the labor hours to justify a flat-rate price. A fair bill, based on their own hourly rate for actual service time (1 hour max), should have been approximately $300 (1 hour labor + tax). Refusal to Resolve: After I contested the padded bill, the owner offered vague excuses about company overhead and even tried to claim the full charge was justified. He ignored the key fact that he had originally quoted me a lower estimate of $400. When I sent a final offer to resolve the matter by paying $300 (a $300 refund), the company ceased all communication, effectively admitting they were unwilling to correct a confirmed case of overbilling. This is a clear case of price gouging, where the company takes advantage of customers who assume a high flat rate is standard. Do not trust their labor hours or pricing transparency. Use them only if you are prepared to pay double the fair market rate.

Call Tom Fallon from Pop Pop's plumbing for all your plumbing needs. He is skilled, reliable and…read morecaring! If he does the job, it will be done with excellence from start to finish.

Breakwater plumbing promptly sent over 2 plumbers to clear my drain. It was a bad clog way, way…read moredown the pipe. They worked diligently and finally got the drain running. As they worked they kept the entire area clean! I was so happy this was finally resolved. I had another plumbing company come first who could not resolve the issue. I couldn't believe how reasonable the charge was!! Breakwater is now my plumber for both my houses!!

I called Mike for work both old and new in my home. Fast response, fair pricing, work explained and…read morecompleted well. He has since helped on emergency issues also. Will call on Breakwater Plumbing again. Highly recommend.

Had him come out a few weeks ago to get a bid on a job and never heard back from him??? Terrible…read morecustomer service. In addition, some of the comments he made regarding other things were incorrect. Went with another local plumber who sent me a written estimate within 48hrs.

Joe stayed in contact with me through a few phone calls and we discussed the job over the phone. I…read moresent him a couple of pictures of the work area and we agreed on a day and price over the phone. Joe came out on time and did a fantastic job. It was exactly what we were looking for and the price quoted was actually a few dollars more than he charged. We have a couple of more projects so will be calling Joe again soon.

Steve and Ari arrived 10 minutes early and got to work right away!…read moreSteve installed a garbage disposal and Ari replaced a toilet in the primary bathroom. It was such a pleasure having two polite, competent and fast working men get the job done! They cleaned up after the install and in less than 2 hours they had completed the job and were on their way. Competitive pricing, great installers and a job done swiftly... My kind of company!! Thanks guys!

We did a major renovation to our laundry and then to our powder room and then to our kitchen. They…read morewere here, in and out of the house for the better part of a year. Moved my laundry upstairs for me; created and relocated the powder room and dismantled the old powder room, and then worked on the new kitchen. Very neat. No mess at the end of the day. Very courteous. Very punctual. Easy to schedule. Always showed up with what they needed so there were few trips to the store. Efficient. Worked well with all the other trades who were constantly moving in and out of the house. Christian is great. Found a way to hide some pipes even the architect was worried couldn't be completely hidden. And Jack particularly was easy and personable to work with - he was here the most. Always let me know in advance when water was to be shut off for extended periods. Great company.

Kyle was efficient, explained steps before he started. Did it all without making a mess. Very…read morereasonable.