My 84-year old mother, who is in fragile health, just moved in with me and even in the middle of the summer gets very cold when bathing. Up to today, I had an old, non-functioning Thermidor coiled bathroom heater, dating back to 1948 when the house was built. Since the bathroom is extremely small, there is very little space for a portable heater, and the sole outlet to plug it into is located in a small light fixture 6 feet from the floor. So I really needed help right away to accommodate my mom's needs and keep her healthy.
I am so happy that I gave a call to Right Connections Electric. They actually answered the phone, rather than it going to voicemail. I called them in the middle of the afternoon and spoke to Oscar, the brother of the owner, Hector Torres. Hector was out on a job, but Oscar said they would be able to come between 7 and 8 pm. I was concerned that it would be too late for them, but Oscar said since it was urgent, they would come tonight. I asked if there would be an additional charge for coming so late, and he said no. So nice!
Sure enough, at 7:15 pm they pulled up in a beautiful electricans' van with a big blue ladder on top. Hector and Oscar shook my hand as they came in and were so very polite and quite gentlemanly. I showed them the bathroom heater but, even though it is ancient, Hector did not press me to install a new one. He did caution me how the heater is in an unsafe location (right next to the bathtub) and furthermore has the kind of electric coils and outer grill that can get hot and be dangerous, especially if young children are around. Because of the hazardous location of the heater, he informed me that any new bathroom heater would, by law, have to be installed in the ceiling, which of course he could do. Nevertheless he offered to take the heater out of the wall and troubleshoot the problem to see if repairs could be made, which is a legal alternative.
Before doing so, Oscar and Hector checked my two fuse boxes to make sure that the problem wasn't simply caused by a switch being in the off position. Since this wasn't the case, they returned to the bathroom and removed the heater from the wall. Hector quickly and expertly determined that the white return wire had no electrical charge, so they traced which fuse box it connected with. In doing so, they discovered that the wiring for the heater had been disconnected at the fuse box. Hector re-connected the wiring correctly, quickly reinstalled the heater, and tested it out. Those two old coils turned a happy orange color once again! I am happy to say the heater now works perfectly and toasts up the bathroom nicely, making my mom one happy, comfortable lady.
During this whole process, which took well under an hour, both Hector and Oscar were so friendly, kind, and well-mannered - impressing both my mother and myself. Oscar can be quite funny too and often had me laughing. To top it all off, they charged me a unbelievably modest service fee. They are, without a doubt, very honest and not out to take advantage of anyone. Furthermore, you can clearly see that they truly care about their work and care about people. These are two wonderful electricians whom I will definitely be calling again. I highly recommend them to you. read more