My Dad had Parkinson's Disease. I moved in to their home to help June of 2013. I'm an only child so I needed some help too so we hired an agency. Didn't go so smooth. We went through two or three agencies and a gaggle of caregivers over the next two years. There were some good ones but every time we got one they soon went on to better themselves leaving us to wade through the masses of immature humans who lacked work ethics. I had a serious problem with some of those caregivers and for good reason.
One of them took my dad's comfort meds sent by hospice to help made death more pleasant. She took everything that people can get high on and replaced the morphine with who knows what. Fortunately we spent a week at a hospital before brining Dad home to pass. You have to come off hospice if you go to a hospital so insurance will pay. Thank God we decided to change hospice providers at the hospital. Truth is I changed hospice just because they came through the care agency we'd been using. I was that disappointed.
Again; "thank God" the new hospice brought new morphine and just in time as Dad had been on it at the hospital for several hours before we brought him home. We had began a regiment but had been home for hours using the morphine we had. We were beginning to panic because the morphine we had was not working. My sisters wife was helping us. She's worked at end of life facilities for over a decade so knows what to expect. That's when we realized why nothing was sealed and so much stuff missing.
Dad passed in 2015 leaving Mom, she was 94 at the time and needs help too so the beat continued but this time with the help of Right at Home. We've been with them since early 2015. I'm a business owner. I understand how hard it is to hire and keep good employees. It's obvious Right at Home cares more about their clients than the other companies. While we have had to deal with changes, which is always scary, we have not had to deal with immature humans. Right at Home Eugene obviously makes great efforts to hire only qualified employees and charges less per hour than the competition. Both are things we are very grateful for.
Right at Home Eugene has been a pleasure to work with. We were one of their first clients and we used a private insurance company. The billing was crazy but Right at Home did everything they could to help. All employees have been professional, friendly and helpful. I definitely rate Right at Home Eugene 5-stars.
Sincerely,
Tim Moomey
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