Left with a gorgeous Honda civic sport and some nice roof racks. I was a little hesitant to…read morepurchase from carmax because of the rumors. but i have to tell you i had the most amazing experience. Randy and Matthew (had two sales people because of a shift change) were absolutely amazing. kept the whole purchase haggle free, with plenty of laughs in between. Both sales representatives were top notch and made the process honestly so enjoyable. I felt little to no pressure, made looking around easy and stress free, leaving in a cute new honda. Went in with a friend and we both agreed that the process was so smooth making the whole purchase a breeze! would recommend

My mother-in-law made the decision it was time to sell her car. We used CarMax to get an instant…read morequote. Absolutely hassle free, no haggling. Savannah went for a test drive and came back to confirm the quote was still good, and it was. Savannah at the Lancaster location in Salem was absolutely fantastic and friendly. I highly recommend both CarMax and Savannah!!!

very unprofessional in the way they do auto sales all…read morevehicles in there lots have something wrong with them they sold us a vehicle with a dangerous windshield they said they would fix it but did not I would not drive it back to Salem from were I live on the coast had it fixed here cheaper than they could fix it for they still will not honor what they said they would pay for it payments to high do not buy from them they do not listen to there customers and how much they could aford

do not do business with this dealership. they will make a deal with you and then sell it to the…read morenext person. maureen personally made a deal with me and then texted me the next day saying they sold it " apparently after hours" considering when Maureen texted me. When I called the dealership to ask what was going on the lady in all her glory made it clear they'll sell a truck even if they make a deal with you because that's how it works. stay clear of this deal ship unless you like being lied to. sketchy dealerships. Beware.

Drove 6 hours from Washington to buy a car from them last month. Great communication and fair…read moreprice upfront. They were able to finance me even being out of state and the vehicle being older. Worst part of the experience was the salesman, I had been communicating with, did not show up the day we had planned to meet AND had misquoted my APR. BUT they made it right by lowering the price to make up for the difference. When the salesman was a no show, Allen (a different salesperson) was quick, courteous, professional and zero pressure to buy extras. Thanks for the great experience!

my used my last of my saving yesterday to purchase a car big enough for me and all my kids. I have…read more4 kids and 1 on the way so safety is very important to me. the salesman was told this all and that I didn't want to buy something that was going to break down when I got home. because I'm using all my money. he assured me the van was great no accidents no reports been maintained by the state. I test drove it and it drove great. I ended up purchasing it straight out cash because I didn't want payments but I don't have enough to get any type of warranut they only offered me one for 3 months that was 250 and I didn't hav anymore money after buying the van. he knew I had to drive back 40 min home with kids so for that fact knowing what was wrong with the car is so beyond shady to me. Like are you a dad? How would u feel if that was your kids and mother of your kids you should be ahead of yourself . I get home It drive great the whole way I put it in park after turning into my parking spot and a light comes on that says EPS BAS and I was like hmm that's strange I'm a girl so I didn't even know what that meant. I turn the car off and turn it back on to see if it and t away and the car would no go it of gear. Now it's stuck in park with that light on my dash and I litterally drive it for 30 min before not being able to use it after paying 5200 cash for this van. I have never felt so ashamed and scammed in my life. I'm a single mother and bow I have no way to work I have no money for a car and I have a car I can't fix that I just bought. I'm so sad and I hope people are bangle to see the lot for who they are so they don't get scammed. I would hate for another person to feel how I'm feeling right now. I hope karma finds its way to them because I'm just out of luck and there's nothing I can do about it.

I recommended Dave Morton for a long time and even referred friends after buying my Ford Focus…read morethere. I never write reviews, but this experience changed that. In the past year I purchased two Jeeps from them. Since then I have spent about $9,000 in repairs. Around $7k on a Cherokee and $2k on a Compass, and both vehicles still have serious issues. The Compass now has combustion gases in the coolant, and the Cherokee needs a U joint. Between repairs and downtime, one or both cars have been in the shop for roughly six months out of the year and a half I have owned them. I reached out to the dealership about these issues and did not receive any follow up or support. My advice is to inspect any vehicle very thoroughly, especially around the 100k mile range, and pay close attention to reviews before buying. Based on my experience, I cannot recommend this dealership.

These guys get 5 Stars all Day. Cam is an awesome no pressure salesman. thanks Lisa Mread more

Had a direct, straightforward car buying experience. The guy we dealt with was helpful but not…read morepushy. Felt sincere the whole time. With the fires and ash, I can't judge them for cars being a little dirty on the outside, but the inside could have used some TLC- previous owner was a smoker, still smelled, needed some parts just cleaned inside- so yeah I bought the car knowing I wanted to get home and use some windex and fabreeze, but I feel the price he sold the car at reflected that. And really, sometimes on the smaller lots, that's what you're trading- they aren't staffed to be detailing each car to make them look like new, but the price on our Chevy HHR was definitely the best I was going to get in town, so I can't complain at all! He wasn't pushy about the warranty at all, he was helpful with our financing. So yeah- if I needed another car, I'd likely check back with these guys, and felt they treated me well!

We were looking for a used EV, and found the exact car we wanted at Pj's. I called and spoke to…read moreErik on Sunday, May 22nd. We had a great conversation and shared information about the used EV market, including me informing him about the $5,000.00 Charge Ahead rebate being offered from the State of Oregon. I slept on the decision and called Erik back on Monday, May 23rd. We agreed on an out the door price over the phone. I was informed - during that call - that there was one disclosure, which was that the air conditioning was not blowing cold. Erik told me that he would get the car serviced and that the cost of the service might change the cost of the vehicle. I agreed to this arrangement and offered to put a down payment on the vehicle - he didn't want me to do this because he was unsure of the final price. I spoke to PJ's several times between May 25th and May 30th - looking for information about when the car would be ready and working out logistics for the purchase. I did receive accurate information along the way and I was doing my best to be patient, in order to have the eventual opportunity of purchasing this vehicle. On May 30, I spoke with Erik again - the car was ready to go, and we re negotiated the out the door price for an additional $300.00 - which was reasonable. There wasn't time to get the car prior to closing on May 30. I called on the morning of June 1 @ 10:29 and talked to Dave. He raised the out the door price by an additional $500.00 and told me that the dealership had done everything for me. He stated that the price quoted yesterday was irrelevant and that told me that I could come down that day to pick up the car at the new price or that they would sell it to next customer. I stated that I wanted the car. He told me that he was getting upset and that he didn't want to talk to me any longer. He talked over me, was verbally aggressive toward me, and was not willing to hear my point of view about the details of the negotiation to date. I made arrangements to take 1/2 day off work to get down to Salem and purchase this vehicle for the stated price. I called the dealership at 11:30 to let them know we were on the way - and the time of arrival. There was no answer - and no answering machine. I received a call from Dave at 11:59 letting me know that he had sold the car. I am disappointed that PJs did not honor their end of this deal (price / holding this car for me). This was a solid car - at a reasonable price - even with the increases that had been added at the last minute and I was willing to pay the final price. I am angry to have been treated in a rude and disrespectful manner.

I bought my car here two weeks ago. The vehicle was priced fairly and he was very honest during…read morenegotiations. Todd was never pushy like most cars sales people. We even had a little issue with the car and I called Todd and he took care of it no questions asked. The name "Good cars Good people" couldn't be more fitting. I love my new whip and I feel very happy with how Todd handled everything from start to finish.

They were accommodating and provided a helpful environment…read more I appreciate all their help.

Just bought a car from these guys and about the same time as I'm signing the paperwork I explained…read morethat there is a coolant leak somewhere, I was told that I'm sure it just needs topped off. The salesman topped it off, and away I went with a new car. By the time I got home the coolant light came back on, so I added water myself and found water pouring out the bottom of the car. I immediately called the sales guy and he told me that I can bring it in Sunday or Monday to have them look at it. Here's the great part, No reply from the dealer on Sunday, or Monday as of this time. I wouldn't recommend this dealership to anyone.