The service is excellent, and the owner and staff are amazing. I walked in with a nonworking rear…read morederailleur, and they immediately helped get back on the road riding again. I have been bringing my bicycle there ever since. I feel very welcome every time I walk in to get my bike fixed or cleaned. I highly recommend this shop to the avid cyclist!

Ozzy and Jesse were great! I just got a used bike and was having gearing problems they gave…read morerecommendations because the bike was a bit older. It rides like it's a brand new bike! They have great pricing for services as well. I will be back for any other bike needs. Thank you guys!

Hey everyone!! I have nothing but good things to say about this place. If you need a good, honest…read moreand reliable bicycle repair shop, look no further than this place!! They are very professional, very experienced and will always give you a great deal!! I can tell that they love their customers! AND... they are located in a very cool and amazing part of town in Fullerton!! I met Gravity Bicycles back in the day when they were doing mobile services. I was so impressed by the service I received at the time and remembered them now since I needed maintenence on my 20 year old cruiser. They did an amazing job. I can ride again with my dog with peace of mind. I hear they specialize in mountain bikes as well and I will most definitely use this business for all my future bicycle experiences! They are my forever go-to bicycle team!! Thank you Craig for going above and beyond for me. I don't think I could find better customer service anywhere else!! I appreciate you!!

We brought our bike here for repairs because of the positive Yelp reviews, but unfortunately our…read moreexperience was very disappointing. What we were told would be a 2-day repair ended up taking 6 days. To make matters worse, when we finally got the bike back, they had forgotten to install the fender. The extended delay and lack of attention to detail made the whole process frustrating. A repair taking days longer than promised is frustrating enough, but returning a bike with work left unfinished is completely unacceptable. The lack of reliability, attention to detail, and follow-through made this one of the worst service experiences I've had. Based on this experience, I won't be returning and cannot recommend this shop.

What an amazing guy! What phenomenal service!…read moreWhat excellent customer interaction! Highly recommend this place! 10 out of 10 100% I was so stressed out today from a flat tire and he was able to fix it all in 30 minutes for a very, very reasonable price. I would come back in a heartbeat over and over again.

Took my bike for a basic tune up and gear adjustment, great service! I went closer to closing and…read morewasn't in a hurry to get it completed but I went back the next day and the servicing was completed and my bike ride like new again

Much better experience than bike repairs with Dicks sporting goods…read more We took our bikes several times to dicks for repairs and finally gave up and tried Jax. The service was much better and they actually fixed our problems.

I come here for all my bicycle needs I just got in a motorized bike a beach cruiser motorized bike…read morefixed up here I think they specialize in racing style bikes but I come here for rainy bike needs BMX mountain bike road bike. Right now I have a Scott road bike that I'm having fixed up so I come here for the parts that they are very friendly very knowledgeable they Ride themselves so that says a lot right there they know what they're doing and they deal with it daily. I believe they've been open for a while I remember when they used to be off East Street in Anaheim so I've been coming here a while they are good group of guys who are really knowledgeable about bikes great prices great customer service no dumb questions they're willing to answer any thing you want to know.

Jody is very nice man, knowledgeable. I would definitely recommend his shop . He has a nice…read moreselection of bikes on hand.

Had to get a new larger battery and was no problem plus they had done many upgrades and everything…read morecame out perfect

This store quite literally attempted to scam me…read more On June 5, 2026, I called for a quote to repair a flat tire on my bike. I was quoted approximately $32 for the tube and labor. I brought my bike in, and after the repair was completed, an employee wheeled it out front. I personally saw that the flat tire had been fixed. Because I live nearby, I told the employees I would drive my car home and walk back to pick up the bike and ride it home. Shortly after leaving, I received a text message from the store stating that the tire supposedly was not holding the new tube well and that they recommended replacing the tire for an additional $35. They asked for approval before proceeding. I responded, "I'll be there soon," specifically because I wanted to discuss the issue in person before authorizing any additional work. When I returned, I discovered that the tire had already been replaced and I was being charged for the additional work. The employee claimed that my message, "I'll be there soon," was interpreted as approval to install the new tire. At no point did I authorize the additional repair. What makes this even more concerning is that my original tire was apparently fine when I saw the completed repair, yet by the time I returned to the store it had somehow become unusable and needed replacement. I was never given a clear explanation for how that happened. To make matters worse, when I questioned the unauthorized charge, a taller male employee responded in a dismissive and condescending manner, repeatedly saying things like, "It's only $35," instead of addressing the fact that the work had been performed without my approval. The store eventually provided only a partial refund for the unauthorized charges. Performing additional work without clear customer authorization and then minimizing the customer's concerns is unacceptable. Based on this experience, I will not be returning.

Picked up a brand new S Works Stumpjumper this week, what a great experience. Jeff was patient,…read morehustled for 3 days to figure out the right bike and a great price. Thank you guys, you're always helpful and supportive of the riders and the sport. Everyone should support this local shop.

Very honest and trustworthy. Even if you have to drive extra, well worth it, Highly recommend this…read moreshop!

My husband's pride and joy (just about) is his mountain bike…read more He's taken it to several bike shops and, although they've been great, he is so much happier with Pedal Barn Bikes! They are located out in Carbon Canyon in a quaint little shop next to a coffee cafe. He's been dealing mostly with Mike. Great communication, reasonable prices and extremely knowledgeable and friendly. Very thorough in his work. You can tell that Mike doesn't just have a "job" here, he's got a passion here! I've been to Pedal Barn a couple of times and I completely agree. They've got parts and used bikes, and supplies and just a whole room of all sorts of things. Very rustic. We both highly recommend Pedal Barn Bikes!

As an avid mountain biker looking for an affordable entry-level gravel bike for winter training, I…read morelanded on the Poseidon X (Gen 3) after hours of research and video reviews. The initial experience was fantastic. I was impressed by the $5.98 "free" return shipping and exchange offer, which gave me peace of mind regarding sizing and color. The Pros: * Shipping & Packaging: The bike arrived quickly. I specifically appreciated that it was shipped in a box with a TV printed on it...a clever way to ensure couriers handle it with care. * Assembly: Setting it up was a breeze. Poseidon provides excellent guides and video resources that made the process quick and easy. * The Ride: Now that it's built, I genuinely enjoy the bike. It's exactly what I needed for training when the trails are covered in snow. The Cons (Where things took a turn): Two days after the bike arrived, I realized I had accidentally used the wrong credit card for the purchase (entirely my mistake). Given the great service up to that point, I reached out to see if they could simply swap the payment method. I was told this was impossible because the order was fulfilled, with no further explanation or effort to help. To use the correct card, my only option was to utilize that "$5.98 return shipping." This is where the policy feels "sneaky." I discovered there is a 15% restocking fee, plus additional charges if the bike has been removed from the box or ridden. That 15% fee more than covers the cost of shipping and makes the "hassle-free" marketing feel very misleading. Final Verdict: I sent two follow-up emails pleading my case and have since been completely ghosted by their team. It's a huge bummer because the bike itself is solid, but the rigid customer service and the "fine print" on their return policy left a very sour taste in my mouth. Buy it for the bike, but be 100% certain about your purchase before you hit "Order," because "hassle-free" it is not.

Unless you can go there and try it out, no! Returns are just about impossible. Go to a local bike…read moreshop instead.