Been doing business with these guys for years. Purchased my first road bike back in 2017 and…read moreupgraded to a Giant Trinity in 2020! 0 complaints. I recently took the speed machine for upgrades. Got great advice and guidance from Mark. Went from Shimano 105 to the Ultegra groupset with a Kogel Flywheel and Bottom Bracket. My first ride after the upgrades felt great! Was happy with my purchase. I went back to get Time Trial Fitted to help me maximize performance on my upcoming IronMan 70.3 event. Thank you Steve for the help! I will continue to go back for more. Can't wait to upgrade my Giant to a Canyon SpeedMax. One Day! Until that day comes, Ill continue to ride my Giant Trinity and get it serviced at The Cyclery Bike Shop!

Lots of people recommend this place, my wife has taken her bike here, and she brought my bike in…read morefor a tune up. Pricing isn't terrible, not cheap, but I got the silver package. Went to go pick it up, they couldn't find my bike, and eventually they did because it was stored outside. Not sure if they always leave customers bikes outside when the shop is open. My biggest complaint is that I went to ride my road bike and the front tire was flat. They're supposed to inflate and inspect the tires. Had to drive back home and looked at it myself. The tire and tube was pierced by what looked like a thorn? My tire/tube weren't flat when I took it in or when I last rode it. No way to know when it truly was damaged. But not happy about having a flat right after it was tuned up and the I have to do my own maintenance. What's the point of even paying for them to tune up my bike? Not sure if I will come back in the future honestly

Long overdue review: Don't think, but go here for a new bike or service. The owner (Mike) and his…read morecrew are top notch and will take care of you. You will not just be another customer, but will be joining a huge family. There are many reasons why the family has grown to be so huge that I won't elaborate on here, I think you get the point. Yes, there are a lot of "other" shops in the area and some may have better deals. But I think in today's world, service means a lot more. And I can guarantee that no matter who helps you there, you will get quality service.

Needed some help changing out my pedals. Rick was super helpful and friendly. He took the time to…read moreanswer all my questions and provided helpful tips on my clipless pedals. Place is kept clean, plenty of parking in the back. My neighbor had recommended this place as he's been coming here for years. 10/10!

Much better experience than bike repairs with Dicks sporting goods…read more We took our bikes several times to dicks for repairs and finally gave up and tried Jax. The service was much better and they actually fixed our problems.

I come here for all my bicycle needs I just got in a motorized bike a beach cruiser motorized bike…read morefixed up here I think they specialize in racing style bikes but I come here for rainy bike needs BMX mountain bike road bike. Right now I have a Scott road bike that I'm having fixed up so I come here for the parts that they are very friendly very knowledgeable they Ride themselves so that says a lot right there they know what they're doing and they deal with it daily. I believe they've been open for a while I remember when they used to be off East Street in Anaheim so I've been coming here a while they are good group of guys who are really knowledgeable about bikes great prices great customer service no dumb questions they're willing to answer any thing you want to know.

Very honest and trustworthy. Even if you have to drive extra, well worth it, Highly recommend this…read moreshop!

Friendly shop. Timely service. Will definitely be my bike spot from now on! Was given approximate…read morecompletion time.

James is a great guy and works hard to get you your parts. The whole staff has treated me well. I…read moream really impressed with how long this place has been in business. I got my first BMX bike here in the mid '80's.

Through many realities and rides La Habra Cyclery has imparted lessons and wisdom to many…read morecustomers. Over the years service is improved and this local shop is a trusted source for information and wisdom. In business since 1973--well known community shop.

I found Royce to be personable and helpful. He also helped install the new bike rack we had…read morepurchased onto our trailer hitch. Wife and I were pleased with our experience here.

came in looking for an e bike for my son and Brian came to help us find a great bike, explained…read moreeverything, he was pleasant and allowed my son to test drive so he actually felt how good the bike was, it was amazing experience and would definitely let friends know about this store.

What an amazing guy! What phenomenal service!…read moreWhat excellent customer interaction! Highly recommend this place! 10 out of 10 100% I was so stressed out today from a flat tire and he was able to fix it all in 30 minutes for a very, very reasonable price. I would come back in a heartbeat over and over again.

Took my bike for a basic tune up and gear adjustment, great service! I went closer to closing and…read morewasn't in a hurry to get it completed but I went back the next day and the servicing was completed and my bike ride like new again

As an avid mountain biker looking for an affordable entry-level gravel bike for winter training, I…read morelanded on the Poseidon X (Gen 3) after hours of research and video reviews. The initial experience was fantastic. I was impressed by the $5.98 "free" return shipping and exchange offer, which gave me peace of mind regarding sizing and color. The Pros: * Shipping & Packaging: The bike arrived quickly. I specifically appreciated that it was shipped in a box with a TV printed on it...a clever way to ensure couriers handle it with care. * Assembly: Setting it up was a breeze. Poseidon provides excellent guides and video resources that made the process quick and easy. * The Ride: Now that it's built, I genuinely enjoy the bike. It's exactly what I needed for training when the trails are covered in snow. The Cons (Where things took a turn): Two days after the bike arrived, I realized I had accidentally used the wrong credit card for the purchase (entirely my mistake). Given the great service up to that point, I reached out to see if they could simply swap the payment method. I was told this was impossible because the order was fulfilled, with no further explanation or effort to help. To use the correct card, my only option was to utilize that "$5.98 return shipping." This is where the policy feels "sneaky." I discovered there is a 15% restocking fee, plus additional charges if the bike has been removed from the box or ridden. That 15% fee more than covers the cost of shipping and makes the "hassle-free" marketing feel very misleading. Final Verdict: I sent two follow-up emails pleading my case and have since been completely ghosted by their team. It's a huge bummer because the bike itself is solid, but the rigid customer service and the "fine print" on their return policy left a very sour taste in my mouth. Buy it for the bike, but be 100% certain about your purchase before you hit "Order," because "hassle-free" it is not.

Unless you can go there and try it out, no! Returns are just about impossible. Go to a local bike…read moreshop instead.