Anthony was super responsive and his team, especially Geronimo was patient, detail oriented, and…read moredid a great job!

Float switch died luckily they were across the street for another job. A little pricey for the task…read morebut it was needed so nothing to be said there

Charlie was great. My AC was leaking, gave him a call and he was here in less than 30 minutes…read more Pricing was reasonable and he did a thorough check. Definitely recommend!

We had a mini split system with 5 wall units and a boiler heating system that needed a bit more…read morethan routine maintenance. We have an older home and finding a technician who has knowledge and experience with both kinds of systems at a good price can be hard, but Legacy came through. Charlie was prompt when scheduling a time to service both systems and made it a very easy choice to go with them. He explained exactly what was done and what still needed to be done very clearly and was very accomodating. Both heating systems are working much better now and I would recommend Charlie to anyone in our area of NJ.

People, let me tell you 'bout my best friend He's a…read morewarm-hearted person who'll love me to the end That's how I feel about J. Valente Plumbing & Heating: particularly its employee Sean. I had one of THOSE emergencies - blocked toilet in a single toilet condo. I got their name as a reference from a pleased neighbor, called and explained the situation. They were busy, but they got Sean to me within a matter of HOURS and I mean barely a few. Sean and his co-worker diagnosed and fixed the situation and gave me back a better-than-before working flushing masterpiece. I think there's a next project I want to do involving plumbing and I fully intend to give them a call: no shopping around. I have NO connection to these guys other than as a VERY satisfied and happy customer. Let me tell you: knowing I have a GOOD plumbing specialist in my pocket is a REALLY nice feeling to have.

I would give this company zero stars for the issues they have caused my dad... they did the job and…read moremy dad still has water leaking in the basement and they will not return his calls.....

11/2022 Hired Prestige Air anew for my HVAC replacement and…read moreas was my experience with the furnace replacement two years ago, everything went smoothly from permit request, job schedule, actual work on site, and inspections. They work site was kept organized and everything was clean and disposed without issues. And same with Fatima and Nicole last time, working with Marylyn on payment and schedules and follow-ups are always a pleasant experience. Thank you again. I have referred you on NextDoor and I wish Shadi nothing but the best. 11/2020 Just had my 30+ year old heating furnace replaced by Shadi's team. Everyone in the group was a pleasure to work with. From initial visit by Paul, to installation by Fernando, and follow-up by Ahmad, the experience was above and beyond. The work is completed in a day and work site is cleaned up nicely afterwards. Lastly, reaching out to Fatima and Nicole for questions and follows up are always met with courtesy and promptness. Thank you Shadi for a great team and for the wonderful service.

Called for an estimate on a annual maintenance contract for my commercial building. Tech arrived…read moreand said he didn't need to see the roof top units. He would email me a review and contract in 2-3 days. That was 3 weeks ago. If your not going to follow thru, drop me an email and say so. I guess either they are not interested or incompetent? Bad business practice.

Best Verona plumber bar none. Always willing to help with short notice. Job always gets done right.read more

Disappointing. Upset. Garthwaite went to install bathroom faucet. Broke/snapped off valve (handle…read moreand stem). Said he'd come back... needed part to repair what he damaged. Came back. Installed faucet. Took my money. Never replaced/repaired valve. Requested 10 year water heater. Paid for 10 year. Gave me an 8 year!! Called/texted him for almost 2 months. Finally when filed with BBB, and he came to put valve handle on. (Almost 2 months later) Asked what about stem that was broken and that was crooked, he said he managed to push handle on. But I'm afraid to test it. Not a screw in handle like previous one (which he took, along with all my warranty paper work for new faucet). He claimed he was in rehab for some health issue...but that doesn't stop you from texting or leaving short messasge saying you will get back to me when you feel better. I also gave him option to refund me for faucet install and i could go to another plumber. I'm a senior, so money is very tight/limited ss income to afford another plumber to come in and start. But he didn't.

Editing my previously bad review because I am now entirely satisfied: there was a bit of…read moremiscommunication when the job was done at first but Saadeh replied immediately to my review and showed up the next day and acknowledged that the work wasn't properly done. He quickly made things right and really went above and beyond to do things properly. Really appreciated his honesty. Saadeh is very knowledgeable and works well. His customer service was great and I will definitely call him again next time. Thanks Saadeh!

Navien combo expert ,responced on my request very fast,cane to see my needs and we make schedual…read morefor replacement .He came to do work ontime and started to work .it is show than he is very reliable person,profecional.Job he did was done nicely than previous instoller. Thank you Saadeh!

I requested a quote for mini split unit for my house. Unfortunately I was unable to utilize the…read moreservices, Miguel was very helpful in providing information I needed to have the job done properly with another vendor. His professionalism and honesty was outstanding and what is needed when working with contractors. I would recommend them.

I contacted Urban Mechanical via Yelp to see if I could get a technician to do a maintenance check…read moreon my central air A/C. It has been five years since any technician looked at it. While it is currently running (knock on wood), a guest recently remarked that the filter on my external fan unit looked dirty and that you're supposed to get annual maintenance on these units. As part of the Yelp message process, I left my contact information and provided two photos. Eventually, Urban Mechanical sent a message via Yelp to contact them via phone. I called by phone and spoke to the owner, Hector. He looked at my Yelp information and confirmed my request. He then told me that he had a 4-week backlog of appointments and apologized that he didn't have time at the moment to service my request. He said that if I texted him my contact info directly, he could reach out to me if there were any cancellations in the next 4 weeks. Although Urban Mechanical didn't have any appointment openings to service my request, I appreciate their transparency instead of just ghosting me. If they can be transparent about their scheduling, I am confident that they will be transparent about their work. EDIT: I received a call from Miguel a few days later that a cancellation happened -- he actually followed up, which doesn't always happen with other vendors. He came over at the appointed time. He had shoe covers to prevent tracking stuff indoors from his work boots! He did the inspection of the interior and exterior unit and cleaning. Miguel explained to me what he was doing and why and had no problems whatsoever in answering my questions. (I was like a kid asking "obvious" questions, but I really didn't know much about the AC system -- that exterior unit "filter" I described earlier was actually a coil.). Miguel was very thorough with the cleaning. The exterior unit was really dirty and he had heavy duty cleaner fluid and attached the bottle to my lawn hose and washed down the unit. Then, he dried it up with his towel. Miguel did find some potential mildew/mold build up, but this required installing a UV light, which was not covered in this service/inspection call (which is fine). He would prepare a proposal with several options to address that. In conclusion, Urban Mechanical has excellent customer service and does thorough work, so they deserve this 5-star review.

Jason was very nice and completed the task of cleaning all 5 of my split units inside and the two…read morecondensers outside. The price was fair (middle of all quotes I received). He didn't try to sell me anything and all units are clean And in working order. He left the work area clean as well.

Repaired a broken pipe at a fair price. Can't beat it. Very responsive and explained every step of…read morethe way.

The aggression and lack of respect for customers by the "owner" is ASTOUNDING, especially for a…read morefamily company that's existed for so long. Following my terrible experience and that of my neighbors, I doubt it will last much longer. Called for a leaking carbon monoxide (CO) issue with an existing steam boiler that was promptly addressed by the company. However, after their visit, the CO continued to be emitted from the boiler through CO detectors, prompting the fire department and PSE&G to intervene, who also detected high readings. Today, I called to inform them that CO detection was still ongoing. The owner, an angry, short-tempered know-it-all, cut me off and yelled, "NO, THERE IS NOT, THEY DO NOT KNOW WHAT THEY ARE TALKING ABOUT. I HAVE BEEN DOING THIS MY ENTIRE LIFE. WE FIXED THE PROBLEM. PAY THE INVOICE AND WE WON'T HAVE ANY ISSUES." I firmly told him that his attitude was unacceptable and that I would not pay until the issue was resolved. He laughed manically and said, "THANKS FOR SAYING THAT YOU WON'T PAY, BUDDY. THIS CALL IS RECORDED" before hanging up. I called back and calmly reiterated that I will not pay without resolution and that following his anger and yelling, I wasn't sure I trust them to touch the boiler again. The owner laughed again, said "GREAT, WE DON'T WANT YOUR BUSINESS", claimed that I didn't have to pay the invoice, and hung up again, likely because he realized he was in the wrong. It's unfortunate that the company's initial kindness turned sour when there was any potential for accountability or conflicts with their labor. I will recommend this company only to people I hate. If I could give zero stars, I would.

Excellent plumbers - skilled, courteous and clean up after themselves. The company always answers…read morethe phone and responds quickly when the situation is urgent. Have had them service boilers, fix broken frozen outdoor pipes, open clogged toilets (accidentally flushed hard item stuck) and bathroom drains, replace broken dishwasher. Pricing not inexpensive but fair for the area and quality of service.

Our 20 yr old Rheem water heater was on it's way out ( slight leak ) so we…read morecontacted Lesco for an estimate. They came and assessed the situation and then e-mail two written estimates the next day ( one with an anode package which extends the life and warranty of the Rheem water heater, which we took . ) An appointment was set for a week or so later and the installation was completed. After a few days I took a very close look at the crimp type compression connections ( I dislike these immensely but it now seems to be standard in plumbing) and noticed a tiny drip from one side. Nothing major ( a drip formed every few hours ) but we notified Lesco and a tech came over a few days later and cut out and replaced the connection. He apologized for the inconvenience and I'm very happy with the repair. Professional conduct from start to finish, can't say enough good things about Lesco Plumbing Heating and Cooling.

Simply the best!! Arrived home to no heat in the middle of a snowstorm. They were extremely helpful…read morewith tips and arrived as soon as it was safe to be on the road. We had no previous contract or contact for that matter. Now we would call nobody else!