Customer service is great! The owner is a super friendly guy who puts his heart into this place…read more Super helpful, and everything's very clean and well taken care of. Even the atmosphere is so nice with all the plants. Will be doing laundry here when I need to. Tonnnns of machines. Never worry about needing to wait for one. Small businesses like this give me hope for Cleveland. Love when there's heart in a place even if it's just a laundromat.

I have been coming to this laundramat for years. The facility is clean, the washers and dryers are…read morerepaired when necessary, and most importantly, I feel safe and comfortable doing my wash here. The owner is often present, and very helpful if there is a concern. I highly recommend.

Very clean and efficient machines for a good price. The staff is really friendly and helpful and…read moremakes it a great environment to do laundry.

One of the best laundry mats I've ever been too! Clean friendly and reasonable…read moreIf your in area and need laundry then try this place

Very helpful to new customers and great prices. I would would recommend this business to someone in…read morethe area.

This place is AMAZING. I was absolutely dreading the thought of having to deal with the 10 trash…read morebags of dirty clothes sitting in my trunk when I stumbled upon the washhouse Café. I walked in and was immediately greeted by a coffee bar and massage chair-I almost forgot I was there to do a chore I have put off for five weeks. This is the cleanest laundromat I've ever been to, with the best washers, dryers and folding racks. Staff was walking around the perimeter, cleaning the machines and floors. It felt like a fever dream. I'm so happy this place exists.

Very very clean! Nice machines. Easy to get to and extra parking available…read more ........................................

Tried this for the first time today, when I arrived there were two women doing laundry together and…read morethey were using EVERY SINGLE WASHER except for the smallest ones. One of the women had gone to some of the machines and put a single item of clothing in it to indicate she was "saving" these so no one else could use them. Several people came in after me and were visibly upset. Also some people just left because of these ridiculous women. I ended up using some of the smaller machines and one of them malfunctioned and would not end the cycle so I couldn't get it open to get my clothes out. No one was there so I called the phone number posted at the business, no one answered. I left a message and never got a return call. After 30 additional minutes the machine finally unlocked and my clothes were soaking wet because it never did the spin cycle. So it took longer than it should have and more money to dry them. Very annoying experience.

Owner chased my boyfriend down the street screaming her head off demanding he give back quarters…read morefrom the quarter machine. Super professional. Gave him $10 to get quarters to do laundry at out apartmentour apartment like we have every week for the past 3 years, no sign saying machines for "customers only". She said it messes with the numbers which makes zero sense. We didn't steal money from you. No need to literally follow people down the street screaming like at the top of your lungs like a child who was told they couldn't have dessert.

I work next door, so was using laundry thru out day , this last time i had my laundry stolen from…read moredryer, i will be telling everyone who waits at our bar while laundry is in machines what happened and not to use this place again.

Lost $7 in quarters in one of the machines. Called the number posted in business for help. I was…read moretold to fill out card about loss. Never got money back.

Love this place! Owner has been upgrading for a while now and the place is looking great. Older…read morewashers and dryers are being phased out while newer ones are taking their places. People who complain about any newer machines are clueless. Machines are the same capacity of the old ones. If they think it cost more to operate the machine, they need to remember that they aren't the ones paying out $30-$40,000 for new equipment. Ever talk to the owners?? They aren't millionaires. I can relate. I laugh at some of the reviews on here. People throw a fit when they claim a machine isn't working properly but then use it again anyways, or don't check the inside of a machine to verify that somebody else hasn't left anything inside that would harm their own clothes. Be adults, people!

Um, can't come home from work anymore and do laundry? Last wash posted at 5:45. I got there at…read more6:15. Car loaded with every blanket in my house. Just blankets. I agree with other posters, it was great when it opened and now the attendants just put up a sign when they want to close early. Which is earlier and earlier every time I walk in. So done with this place.

Cleanest laundromat that I've been to. Staff is very helpful and are constantly working on keeping…read moreit clean and safe.

Newly remodeled with new machines, clean, easy access. Downside no bathroom & no physical person…read moreon hand.

Place has went downhill since I last was here in 1988. The machines are old and worn out the place…read moreis kind of gritty

Hubby and I used this place because our dryer is on the fritz. We went on a Sunday afternoon before…read moreChristmas and it was BUSY. I strongly recommend wearing a mask. You have to put money on a card specific to this place rather than put cash into the machines. The particular washers we used cost us under $3 a load and the dryers even less. There's a McDonald's one block east of here, so you can grab a coffee or a bite while your stuff is in the wash. Would go again, if for no other reason than to use the remaining money on the card.

I went today and was out quickly due to the speed of the washers and dryers. The attendant was…read moreEXTREMELY helpful and courteous. WOW has technology changed. I will return. Thank you.

Love their extremely large washing machine machines! Makes doing laundry so easy in and out!read more

All the machines are Brooken maybe 3or 4 work they always have strange people hanging around and…read morethe workers always go Out to smoke right by the door