This place is the supposed "drapery experts". They advertise as such. They have a sign in the window saying this. So I didn't think twice about taking my bedroom drapes there. My husband and I took them down and he took them to the cleaners. He told them there was some cat urine on them and the lady said to him that they may need to wash them. They told him the y would shrink a little and she put up her finger showing about 1/2 inch. He said ok. Now I am no "drapery expert" but I would say one NEVER washes drapes, rather they are dry cleaned. My husband being a male, I don't think knew this. I would think the "drapery experts" would never machine wash them! Well we get them back, $100 later. First of all the outer red border had bled into the cream color at the top of the curtains. Second, the stitching had come undone. Third and by far the worst, they shrunk 6 inches! And the blackout liner was now longer than the curtain, what a mess ! We took pictures and my husband returned the next day with them. The woman owner would not refund one penny. She was harsh and only stated, "we do the work". She finally said she could take the hem out, which she has on one side. We go on Saturday to get the other done. They are still about 2 inches too short. Do not go here. No guarantee of their work. Terrible customer service. Low quality jobs. Also owns cleaner in Hinsdale so beware. read more